HP laptop - 15-ac126tx: 15-ac126tx wifi connection not identified and not Internet

Hello

I bought a new laptop with windows 10(64bit) and tried to connect to my wifi at home. But he kept having network as "not identified" with the limited connections icon. Same thing with ethernet connection. I'm sure this isn't my router, I have my desktop and mobile on wifi and ethernet and they work, although they are windows 7. My mobile office with windows 8 also connects very well.

Here is the screenshot of HP Network Diagnostics. I tried "update driver", download fresh drivers from the HP site , reset, re and uninstall drivers install them, disable firewall and all that... With a lot of work around, I was able to update windows and Support from HP who invited to download drivers and other things... All this and yet the results of sam.

IP of Windows Setup (ignore Ethernet 2 because it's my mobile access point). For some reason, it doesn't auto IP from the router.

Hey,.

I got this resolved!  I hade to call to the ISP provider and it reset the router for me. The type of connection to the router has been "Sylvie", that has worked well for all systems prior to windows 10. Now it has changed to "PPoP creds with everthing. This is done, restart the router, set the system to get the automatic IP address.

Trobuleshooting as follows:

-If you set your IPV4 IP and DNS IP manually and who gets your laptop computer conencted then the above solution will work for you.

Tags: Notebooks

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