HP MediaSmart player

Similar Questions

• Not Surround sound more on Blu - ray player after upgrade by MediaSmart

  When I used the Blu - ray player in my home theater, I selected the mode "HDMI pass" to get a sound surround. I came across a few new films that would not play and after the update from HP, the player would simply freeze as soon as there is audio present. I had to go to the Task Manager to close it.

  MediaSmart works fine on the laptop, but it only freezes when I use the parameter "pass through HDMI.

  I tried mode "HDMI pcm" and who does not work either. This Denon receiver there are five channels work but I get stereo sound on front speakers left and right. This seems to indicate that the Blu - ray player is not released in 5.1 surround sound and the laptop and the Denon receiver works fine.

  Supports the HP solution was to reinstall the older driver or try a system restore. I know that a system restore won't do anything. The problem is in the new software. The new software does not work on my HDX18 when he was under Vista, it did not work when I upgraded to Windows 7 and it does not work on my new dv8.

  I tried to contact CyberLink to let them know that the upgrade is giving problems, but I think they ignore me.

  Personally, I think that HP or Cyberlink just forgot to add the drivers for a 5.1 and 7.1 surround sound.

  If anyone find a solution to this one that I wouldn't be surprised. I'm quite sure I've covered all the possibilities, but you never know.

  Any help would be appreciated.

  Thank you

  HP had me download a software called K-Lite which is a software codec repairs and replacement. After the upgrade of the software more returned to get my blu - ray movies to work, I ran K-Lite and that did the trick.

  http://www.codecguide.com/download_kl.htm

  I used the mega version, but you can probably use the standard.

  It is a software complex with many choices and I changed it to accept a sound audio surround and DTS 7.1. There were several boxes prompting me to remove the broken codec which continued for some time and when it was all thanks to I was surprised that it worked.

  Meanwhile CyberLink itself actually got back to me and I was given some temporary free software provide I run their diagnostic tool for them on my dv8 for helping them understand my problem. It is still pending.

• Blu Ray player and HP MediaSmart DVD problem

  I recently bought a hp with a hp w2408h m9515y desktop computer.  This computer came equipped with a Blu Ray player and when I tried to play a movie for the first time on hp mediasmart dvd I got the message 'content is protected', "the content is not allowed to play in the current display mode.  I also tried to play blu ray on windows media player and windows media center and had no chance.  I spoke with hp and geek technical support team of the best buy also with no luck.  If anyone has any advice I would appreciate it, of course.  Thank you

  Finally, after about 3 hours with tech support at hp, we have solved the problem.  We had to reset the computer to factory settings and it worked.  Erny, thank you for your help, I appreciate it.

• How can I fix HP MediaSmart Music Player?

  HP 64 bit Windows 7 P6610f desktop

  No Error Message HP Music Player no longer charge.  I think I have uninstalled something accidentally. I thought to ' why I must have software smart touch too much room on my computer when I don't have a smart touch computer or monitor or whatever it is. "  Can I just reinstall the software of HP Media Music player? I do not know when the HP player has stopped working, I have not used for more than a month, so don't know how far to go back to a restore point.

  Hello

  Try to use Recovery Manager to reinstall the HP MediaSmart Music - the procedure application to use the Recovery Manager to reinstall the drivers and software is detailed in the document at the link below.

  Recovery Manager - Windows 7

  After reinstallation is complete, restart the PC.

  Kind regards

  DP - K

• HP pavilion dv7 notebook pc windows 7 64 bit home hp mediasmart dvd player will not play any dvd

  format not supported, says please insert a movie

  Hello

  OK, try the following.

  As you use HP MediaSmart DVD to play discs, follow these steps.

  HP now provides a version of PowerDVD 10 Cyberlinks which seems to be a better solution.  Download the latest installer for it on the link below and save it in your downloads folder.

  http://ftp.HP.com/pub/SoftPaq/sp56501-57000/sp56904.exe

  Once the download is complete, open windows control panel, open programs and features, make a right click the entry for HP MediaSmart DVD and select uninstall - when this process is complete, restart the laptop.

  When windows has reloaded, open your downloads folder and double-click Setup for PowerDVD 10 start the installation.  Once done, see if your discs now plays OK.

  Kind regards

  DP - K

• MediaSmart DVD player no longer works! Help

  Good so now when I try to open the mediasmart DVD I get a message that appears and says "the program can't start because MSVCR71.dll is missing on your computer.  Try reinstalling the program to fix this problem. "How can I reinstall the program? And is this really the solution to this problem.

  Hello

  This assumes that you are running Windows 7.

  Try the following to see if you can get MediaSmart DVD works - we can address other MediaSmart software later.

  Download and install Revo Uninstaller from the link below.

  http://www.revouninstaller.com/download-freeware-version.php

  Run revo and use it to uninstall your HP MediaSmart DVD software.  Make a right click on the program icon you want to remove and select uninstall.  During the process, that you may be asked to remove the registry entries, simply select all and then click on remove.  Do the same for any left over files and folders.  Once the uninstall is complete, reboot the PC.

  Then, download the latest installer for MediaSmart DVD on the link below and save it to your desktop.

  FTP://ftp.HP.com/pub/SoftPaq/sp50501-51000/sp50935.exe

  If you do not have an extraction utility installed, download and install 7-Zip.  Right click on the installation program you download, select Extract 7 - Zip, select the files, and then click Ok.  Open the newly extracted folder, open src and scroll down until you see the application setup ( 6th in the background with a size of 310 KB ).  This Application Configuration right click and select "Run as Administrator" to launch the installation.  Once the installation is complete, restart the computer and see if you can now read your Blu - ray discs.

  Kind regards

  DP - K

• HP MediaSmart DVD player won't play Blu Ray disks even after software update.

  Continuous just ask application check the updates. If I select Yes or no it displays the disc is ready and just press play to start playing. Disc will not play only.

• Dvd player MediaSmart not working - when a Blu - ray Disc I'm invited to be updated, but even with the update it will not play.

  I have laptop HP Pavilion dv7-1260.  When I put in a blu - ray disc I'm propmted to get an update.  Even with the update, it will not play a blu ray.

   

  Hello

  ·         What is the update message that you receive?

  ·         Do you have an error message when you try to read the Blu - ray Disc?

  ·         This problem occurs only with Blu ray discs or any of the others?

  To play a Blu - ray disc, you must use a non-Microsoft program that supports Blu - ray playback and a device that can play Blu - ray discs.

  See the link below:

  http://Windows.Microsoft.com/en-us/Windows7/MPEG-and-DVD-video-frequently-asked-questions

• Problem with Windows Media Player Audio sync DivX playback in full screen

  Hello

  I have found lately that when playing videos on Windows Media Player divx mode full screen audio is out of sync.  If the video is played in window mode, there is no problem.  I had no such problem in the past, but now for about 1 month or so, I have this problem.

  I have fitted iq508a to vista 64-bit, with the latest drivers delivered HP installed (using the HP update utility)-does anyone else have this same problem too?

  Thanks in advance

  Jim

  Laptop HP ENVY 17-j005tx, HP ENVY 27 - k001a, HP ProLiant MicroServer Gen8 G2020T, HP MediaSmart EX495 Server tilt, HP MediaVault 2020, HP ENVY 120 AiO Printer

  I can't believe! I solved the problem with this problem of video audio sync during playback in full screen!

  While watching the Pineapple Express, I thought WTF I'll take another closer look at this, and while they were smashimg their cell phones so that they could not be found by triangulation, (don't ask - u just I have to watch - stoner movie )...

  in any case, I looked under tools options in WMP.  I unchecked the option on the performance tab "use video smoothing"-the video as reloaded and bingo! everything in harmony!

  BTW, I checked my another PC running Vista 32 bit and the option ' use video smoothing ' also exists and it is checked if this seems to be a problem with WMP works on Vista 64 bit or running desktop Touchsmart of WMP... In case I am much happier now...

• HP pavilion m9753uk blueray player

  Need advice on how to get my blueray player to work on my TV!  Ive got hooked up with an HDMI cable, but when I try to playback BD disk it happens with protected!  is there anyway around of this!  I think that its actually this so I can't copy to my DVD under the TV recorder...    It's the HP mediasmart on my PC cheers

  Your TV must be consistent HCDP and the HDMI cable and a Blu - ray player.  Sometimes try to transmit the signal with a receiver or other device will cause the issue.

• Screen saver does not account settings in Windows Media Player when you watch a movie...

  Hello

  Does anyone know how to solve the problem with the screensaver kick watching a movie using Windows Media Player (WMP), even though I unchecked the option to "allow the screensaver during playback" in WMP?

  I found that if I start Windows Media Center (WMC) first and watching TV for example or even listen to music in WMC and then then quit, then load WMP to watch an AVI, after the specified time, the screen saver starts, and the film is no longer visible until I move the mouse to stop the screen saver.  I know not if I reboot WMP works perfectly and no screensaver will start, which is not so much that I restart WMC, then switch back to WMP...

  Laptop HP ENVY 17-j005tx, HP ENVY 27 - k001a, HP ProLiant MicroServer Gen8 G2020T, HP MediaSmart EX495 Server tilt, HP MediaVault 2020, HP ENVY 120 AiO Printer

  Ah yes, guess what, in Windows 7, this problem is solved!

• HP Mediasmart DVD on a6750t will not display data channel 5.1 via SPDIF or HDMI

  So, I got a desktop HP custom computer new Friday. Started playing with it on Saturday. I called Sunday morning to request an RMA number and return shipping label. Here's my saga:

  -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

  Started HP problem calls to 03:47 February 15, 2009

  Region (by spelling rep) said return is processed through warranty / customer). He said that HP does not publish a badge number. Ticket # xxxxxx3374.

  (Transferred to warranty/support service)

  (The line was full of static-asked for the 800 for the reminder. No one said that he had not the number I called in the. EU log www.hp.com. Found the number to call is 1 (800) 474-6836. I called this number.)

  Satya (by spelling rep) responded to the line. I told the rep that I don't get any output 5.1 for the Blu - ray disc software that was provided by HP (HP Mediasmart DVD). Informed him that all MS products, DVD and HD devices sent out to my Yamaha receiver 5.1 channel. [Are the important part of DVD. As the same drive is used for THE DVD and Blu - Ray, it is my opinion that the material works very well.] I repeated several times that the only thing to do not send 5.1 channels of data has been the player of HP MediaSmart DVD software for drives Blu - Ray.

  Satya ran various tests and wanted to "call back tomorrow with a solution. He seemed to think that maybe there is a problem with the hardware, and eventually I wasn't getting something in my order.

  I clearly started I wanted an RMA number and I wanted to return the product. Satya refused, saying that he had to 'search' the problem until it could issue the RMA number and return the product. He said he'd call between 14:00 and 17:00 tomorrow (STD) (I informed him he is currently 04:49 to my place.)

  The problem is not with the hardware. All software Microsoft products that support 5.1 channel send through data 5.1 SPDIF (optical cable) channels. Once again, all the DVD and other 5.1 (HD PVR) devices send (via s/PDIF) 5.1 channels of data to my Yamaha receiver. The only thing not released in 5.1 is the software (HP Mediasmart DVD) Blu - ray disc player. DVD is ran using the player Blu - ray (on the system only) and sends the data of channel 5.1 without any problem.

  Closed the problem HP call 04:52 February 15, 2009

  -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

  Thus, any other suggestions? I tried different things such as Passthrough-HDMI, HDMI-PCM, SPDIF and output of 6 speakers on the application of reader software HP MediaSmart DVD Blu - ray without result.

  I decided to try contacting chat support to see if they had ideas... After almost 2 hours of troubleshooting, a support chat, there is no current solution. I find myself with waiting on an another software update (I guess the previous update does not solve this problem and took 6 months to publish), or return the PC with installed defective software.

  When support calls me I will request the RMA and return labels to be reactivated and ship back to HP PC.

  I then go to BestBuy and buy a Blu - ray player.

  Good luck if you are keen on your nice new Blu - ray player and enjoyable new disc from reading over 2 channels.

  Unless you install a different drive (that YOU will have to pay), you're completely out of luck is HD audio (5.1, 6.1, 7.1 channels) via SPDIF or HDMI. I looked on all systems CTO and they ALL use the same software. Well. Mabey HP will be better in a few years.

  I am posting this as a solution only as the solution to the problem was to ship the return to HP PC and get a refund. < sigh >

• Help with updates for HP MediaSmart Suite &amp; DVD/BD discs for PC HP Pavilion Elite HPE-112y

  HP Pavilion Elite HPE-112y PC

  VT637AA-ABA

  Genuine Windows 7 Home Premium - 64-bit

  Blu - ray player

  HP MediaSmart Software Suite

  I bought my computer new from Best Buy in 2010.

  HP MediaSmart Version: 3.1.0.1

  HP TouchSmart DVD Version: 4.1.2.5122

  HP TouchSmart Music Version: 4.1.1.4604

  HP MediaSmart Photo Version: 4.1.2.4327

  HP MediaSmart video Version: 4.1.2.4322

  HULU Desktop: Host Version: 0.9.14.1 - SWF Version: 0.9.15.33

  HP MediaSmart/TouchSmart Netflix Version: 1.0.2.0

  I have apalogize, I know that this has been done before, but I'm looking for different software or updates not upgrades.

  A couple of weeks, I tried to watch a movie Blu - ray (made before 2013) through HP MediaSmart DVD, when I put the movie in him would ask if I wanted to check the updates, so I said yes, he started the process of loading and asked again if I wanted to check the updates. Finally, I took the film and went into settings, watched in updates and there was an update. So I chose the update and HP MediaSmart DVD HP TouchSmart DVD changed. After that, the movie played fine.
  
  Now I'm watching a Blu - ray movie (made in 2013) and still once he asks me if I want to check the updates, so I took the film out, went into settings, that update, but there is nothing there. I put the movie back to try again and he asks me if I want to check the updates, so I push No., he would say "disk ready for play. Press Play to start. "So I press start and it will immediately message asking if I want to check the updates. So then the movie is still in I go into the settings, that update, and there is still nothing.

  All DVD for the 2013 game and rain fines. All comics before 2013 play fine. All BDs for 2013 keep asking check updates.

  Now, I find another reason that could not work the BDs is because my DVD/BD players could be updated.

  Device: hp BD O DH4O3S SCSI CdRom Device & hp DVD a DH16AAL SCSI CdRom Device
  Driver provider: Microsoft
  Driver date: 21/06/2006
  Driver version: 6.1.7601.17514
  Digital signer: Microsoft Windows
  
  I clicked on the update for both driver and said that I was aware.

  I find no new updates for HP TouchSmart DVD on CyberLink website. Where can I check updates? In addition, what I have to update all of the HP MediaSmart Software Suite to make it work (and where I do that)? Are there updates for DVD/BD drives and if there is where can I find them?

  Someone, please help me to find the updates.

  Sorry it took so long to get back to that.

  I finally got a new monitor (a long while ago):

  HP Pavilion 22bw IPS monitor 21.5 backlit "

  1920 x 1080

  VGA, DVI - D, HDMI

  So I tried again a movie BD 2013 on the HP MediaSmart/TouchSmart DVD thanks to the new screen and he asked again if I want to check for an update, but it worked fine on PowerDVD from CyberLink 13 (which means I have to buy ). So I have not watched all BD movies on my computer for awhile.

  I recently bought a new computer and restored my old computer to its factory condition and reinstalled all programs and installed the updates I could find.

  After I restored the computer I tried BD 2013 & 2015 on HP MediaSmart/TouchSmart DVD movies and he even asked if I want to check for an update. It's been 2 years and still no new updates! Looks like HP MediaSmart has become obsolete. I don't know if PowerDVD 13 still works because I obviously don't buy it.

  Thus, it seems that if someone wants to play movies BD 2013 or newer that they should ensure that they have the right connection between the monitor and the computer and buy a new BD software to replace the old software obsolete.

  With my new computer, I'll be closing this and boxing upward. So I don't need to worry about this more.

  Thank you for your time and your help. And good luck to anyone else who might have the same problem.

• HP Pavilion dv7 Notebook PC: Windows Media Player replacement

  I currently use Windows Media Player to play CDs, DVDs, BlueRay discs and for monitoring emissions of air with my unencrypted, i.e. without a cable box, to view TV shows, because I have a TV card installed by HP, and a digital antenna I bought at HP at the time wherever I bought my 5 year old laptop, which came with Windows 7.  This laptop also contains the HP MediaSmart software where I can also do similar things.

  I understand that if I switch to Windows 10, Windows Media Player will be uninstalled and I can no longer use Windows Media Player.  My HP MediaSmart software will still work in Windows 10?  I spent more than $3,000 for this laptop to be completely loaded.  I don't want to upgrade to Windows 10 if I use is more CD, DVD, Blue Ray disc, Aboriginal, TV etc...  I also bought this laptop so that I can also burn discs, this function will always be available.  If this is the case, what other players and burners are here for Windows 10?

  If there is no players free alternatives and burners or Windows 10 will not do what I paid to my original purchase with Windows 7, so there's no reason to switch to Windows 10.  This has been one of my main reasons for not upgrading to Windows 10.

  Please be aware that Windows Media Center will work no. LONGER on Windows 10.  Microsoft no longer supports Windows Media Center on Windows 10 then you won't be able to run it and record live shows and others.  Currently, Microsoft has not any replacement software to Windows Media Center so please keep this in mind when you are considering upgrading to Windows 10.

  If you like using Windows Media Center, the idea here is to not upgrade to Windows 10.

• MediaSmart problem

  I changed the old operating system and I do not have the recovery

  So I had a fresh install of windows 7 ultimate

  and now I don't see the hp mediasmart button in the taskbar next to the media player?

  and I tried Google, but without solving I!

  and next when I used to increase or decrease the sound, I used to show the icons in the middle of the screen which shows me that

  now, there is nothing

  What should I do to get these features?

  Hello

  Download and install MediaSmart SmartMenu (version 3.1.2.2 for 32/64-bit Win7) to here.

  Important note!

  Until you install software that you need to have installed at least a MediaSmart product above. The best choice will be in my opinion:

  MediaSmart DVD here (version 4.1.4328 for 32/64-bit Win7)