HP Notebook: HP laptop turns is not on / boot the system.

I have a HP laptop and every time I turn on the HP logo comes on, but after seconds, the screen goes off and then returned to the logo and so on.

I tried everything, remove the battery, turning on/off, closing the display, retrieve the BIOS, etc..

PS. It used the Windows 10 operating system.

PSS. On the BIOS, there only the Configuration of the security system, output and hand options, somehow does not include diagnosis so I can do a test, and I can't update the BIOS if I can't reach the window.

I would really appreciate if you could answer as soon as possible.

Thank you.

Hey @Shadow5300, welcome to the Forums of HP!

I'd love to help you with your laptop. From your description, I understand that you are unable to start past the HP Logo, nor can you run the diagnostics. According to the following document, given what you have already tried, it might be time to do a system restore: HP Notebook PC - computer won't start (Windows 10).

Let me know the results of your efforts and if it helps to solve the problem, please click Accept as Solution button below. Thank you.

Tags: Notebooks

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