HP officejet 4620: error on the printer

Similar Questions

• When I try to print anything in Firefox, email or the Internet, I get a message that says: error in the printer and nothing prints. Tried the stuff even printing from the Internet

  When I try to print anything in Firefox, email or the Internet, I get a message that says: error in the printer and nothing prints. Tried to print things even to Internet Explorer, it works fine.

  Hello bdoolen, please try to reset firefox and see if that can solve the problem...

• OfficeJet Pro 8500 has: the printer does not

  Got a message on the control panel may not print, replace the depleted ink cartridge (magenta) to resume printing.  Nothing changed when I replaced the magenta cartridge.  I replaced it once again without change.  I keep getting the same message and therefore impossible to print.

  Hello @dejen and welcome to the Forums of HP, I hope you enjoy your experience!

  If I understand your message that you are having problems with your cartridge.  I would like to help!

  I recommend to start by removing the printer ink cartridges and reset the power supply.  Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

  Then, I recommend following the steps in this document:

  A "ink cartridge appears to be missing or corrupt" control panel displays error on the printer

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

• Want 4500: Connection error! The printer could not connect to the server

  Connection error! The printer could not connect to the server!

  Cannot set up eprint or update the driver. Ever been on the forums and do not understand what to do!

  I am successfully connected to my router and can print from my pc and my ipad with airprint.

  PC "will not find"the printer either for purposes of updating

  What I need to change the DNS. If so, I don't know what it is or how to do it!

  I went to the ip address but was unable to click on "wireless (802.11)", as recommended by a last response forum, as the next low 'status '.

  Can anyone help?

  Very frustrated customer :-(

  Hi @roopuk,

  Thanks for getting back to me.

  Sometimes the manual DNS 8.8.8.8 / 8.8.4.4 won't work in some configurations of network users.  Try the same steps as described above, but this time use the following parameters:

  Manual preferred DNS Server: 209.244.0.3
  Auxiliary manual DNS server: 209.244.0.4

  If you encounter the error, as before, we take our proverbial gloves off to try a more intensive troubleshooting.

  What is happening, it is that your router allows your printer connection that to enable wireless, but not a secondary connection to Web services.  In order to get these devices to 'shake hands' a second time, you may need to enable DMZ mode on your network through the router's built-in Web server.  HP does usually not this configuration for its customers as errors can cause serious network problems, but I can certainly post the info you need on your router or the ISP of the staff support company so that they could help you directly.

  Here is the information that you need for your provider service to open ports on your router/modem...

  -Multicast must be enabled
  -Hello enabled for AirPrint (relevant for iOS and Mac OS users)
  -Mac filtering should be disabled
  -Also, make sure that your router's firmware to date if
  necessary
  - The dmz on the router mode and turn it on to the printers IP address: _

  Ports to open are: Eprint and Apps

  Incoming Ports.

  UDP
  80
  443
  ------------------
  Outbound ports

  TCP
  5222
  5223
  -------------------
  Once they are open, you should have no problems connecting to services web eprint on your device.

  I would like to know how it works for you.

  Kind regards

• C4780 - error in the printing system

  C4780 worked without incident for months until recently - now I find randomly in status 'offline '.  Today has been visited by "error in the printing system.  Any ideas?  I already deleted the printer and the software which then does a re - install using the downloaded software from the HP site (can't locate the original install CD).

  OK, I'll assume that this printer is connected wireless to your router.  I would like to know if it's USB to your PC.

  First of all, don't use WEP.  It is not safe and can cause connection problems.  Use WPA with a password of 13 + character that you create yourself!  Much easier and safer.

  From the front of the printer: [Scan] Setup > network > wireless network Test.  It will be radio of the printer self-test.

  When the printer is offline, run this utility.  It will tell you what is happening.

• When you print it out paper HP PSC 1507 just repeat the error in the print job

  Hi im on MAx OS X 10.6.4 and I got it all in one HP PSC 1507 printer... I don't know why but I have intralled all the drivers n etc. but it keeps just coming with error in the print job just stay

  Any help would be appreciated

  Thanks George

  Good question.  Although it is listed as being supported under Snow Leopard, there is not another print and scan all drivers.

  We will restore the print system and just use the built-in support for your printer:

  -Sys Prefs, Print & Fax
  -Right (control) click inside the box that lists your printers and select Reset Printing System.
  WARNING - This will remove ALL your printers!
  -Select the sign + to add again. Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.

• Error in the printer for 16-bit application that runs in Windows7 32 error "caused a floating point exception in hpcui121.dll to 0x5b39caea.

  Original title: Error in the printer for 16-bit application that is running in Windows7 32

  I have a 16-bit application. I'm running Windows 7 32. All of a sudden, I can't print my application. I have two messages: "caused a floating point exception in hpcui121.dll in 0x5b39caea" and "caused an access violation in WOW32. DLL to 0x6dc50421. Any help to solve the problem would be greatly appreciated.

  Hello

  Have you tried the methods suggested in my previous post dated August 29?

  Response to help you further.

• Problems installing printer Officejet 4620: error "access denied."

  Hello! I'm trying to connect my HP Officejet 4620 via the USB port on my computer Windows Vista x 64. The computer is already installed the HP Officejet 3320. When I installed the driver (version of basic pilot without additional software), installation is 'successful', but after finishing installation a message shows by reading that the computer could not connect to the printer. When I try to print a test page, a message appears saying: 'access denied '. In addition, the other printer which has worked before is no longer works and comes up with the same error "Access is denied.". Have clues on how to solve this problem? Thank you!

  PS:

  I tried to disable firewall and antivirus, I tried to reinstall several times, including in selective startup mode

  Hello electronicreprr,

  If two printers are connected to the computer via USB?

  This article deals with the error you receive, however expressly mentions networked printers.

  "Windows cannot connect to the printer. Access is denied' s ' Please help.

• OfficeJet 4620 3-in-1 printer will not print on the wireless network

  Have updated my Mac OSX to Yosemite (10.10), & now the 4620 Officejet will not see my WiFi network.  Have already uninstalled & reinstalled, used USB and installation CD.  Restarted the router also.  The printer went as far "Retore System Defaults".  Any suggestions?

  THX

  Hi @tomiet,

  Welcome to the HP Forums!

  I see that your HP Officejet 4620 will print on your wireless network, using Mac OS X 10.10. I'm sorry to hear that, but I'm happy to help you!

  I recommend trying an installation installation of Wireless USB. Please consult this guide, convert a wireless USB connected printer. In addition, this video can help as well, Configuration of wireless USB printers.

  I hope this will solve your problem of connection and have a nice day!

• HP Officejet Pro 6830: Get the printer and the message "the printer into an error state" will not be printed

  Just received this printer refurbished HP 2 weeks ago to replace the one who had a problem with printhead.  Printing worked initially, but now I get the message "the printer into an error state" when I try to print.  The screen at the front of the printer automatically turns off as well, as he is extinguished.

  Hi @M45,

  Thank you for joining the Forums of HP Support!

  I see that you are unable to print because the printer is in an error state. I will definitely do my best to help you and don't forget to come back to this thread and mark "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I would like to do a hard reset to see if that will solve the problem.

  1. Let the printer and disconnect the printer cable and the wall socket for 60 seconds.
  2. Reconnect the power cable to the output of the printer and the wall, and not a surge protector. This ensures that the printer is full on and can help this situation.
  3. Make sure that the printer is connected directly to a wall outlet (do not use a bar or a surge protector).

  If there's an error message displayed in the menu on the front panel, before the display of the printer turns off?

  Please download and run the print and Scan of the doctor, it will be probably diagnose and fix the problem you are experiencing.

  • What were the results when you ran the printing and scanning doctor (she print or scan, error messages)?
  • Click here to update the firmware of the printer with a USB connection.

  If you have completed all the above steps and your product still has a problem, service the product.

  Check the warranty status: http://h20564.www2.hp.com/hpsc/wc/public/home
  Cost of repair out-of-warranty printers may apply.
  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: http://support.hp.com/us-en/contact-hp
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on options contact HP - click Get phone number
  File number and phone number are displayed.

  I hope this helps. Please respond if you have any questions. I wish you a nice day!

• OfficeJet 6500 more: with the printer connection is lost

  When I want to scan from the printer screen I get the message "the connection to the computer is lost or the OCR software was not recognized by the HP scanning application. See if there is a message on your computer screen. "
  
  I don't have a message on my screen.
  
  I used HP Print and Scan of the doctor, but he has not found an error.

  When I scan from the center of Solution, it works fine.

  Who can help to solve this problem?

  Hello

  Try to uninstall the printer software (from the control panel), restart the computer, then download and run the installation again: HP Officejet full feature and driver software

  Good luck

• HP Officejet 4620: HP Officejet 4620 only ink red print documents computer

  Hello

  I'm connected wireless to my printer HP Officejet 4620. I use the XP operating system (I know very dated) I am trying to print Word documents and they are just an impression in red ink. When I try to run "Clean printhead" function black ink prints fine through the printer. Can someone help me or explain the reasons for which the documents are only printing red ink through my computer?

  Thank you for your time,

  Steph

  Hey @StephyB,

  Welcome to the Forums of HP Support!

  I understand that e-all-in-one Officejet 4620 prints in red when you print from Word on your Windows XP computer. I can help you with that.

  Probably what is happening is there is a font setting that has been changed in Word. If you are unable to find such a context, then the following can be done:

  1. Close any programs you have open.
  2. If the printer is connected via a USB cable, remove it.
  3. Click on start, control panel and printers.
  4. Right-click on any icon of your printer listed.
  5. Click on remove the instrument.
  6. Repeat for all other icons of your printer listed.
  7. Uninstall the drivers and the software associated with the printer.
  8. Download the latest drivers by clicking on this link.

  Please let me know if this allows you to print in black. If so, please click on accept solution. If you appreciate my help, please post it by clicking the thumbs up icon. The two icons are below this post.

• OfficeJet Pro 8610: Keep the printer?

  New to the Forum.  I have an Officejet Pro 8610.  My old printer (4620) would turn off and unplug the printer after each use.  Sometimes, I go 2 weeks without use of the machine.  I was told to leave the printer on all the time.  What is the best option for someone who is not a big user of the printer?  Thank you.

  Hi @Bronco1,

  It's really best to let the printer on as he said himself. I have an officejet 6600 that I use maybe once every month or two, I leave it on and it goes into sleep/power mode mode; your printer you will do the same. The advantage to leave, as mentioned, is that the printer will systematically be past in maintenance mode and keep the ink moving regularly. This maintenance helps prevent inks from drying up.

  Keep the print head of your printer is a bit like the oil in your car. If you do not regularly, not only it won't work best, but ultimately it may not work at all. And the cost of maintenance is negligible compared to the cost of the repair if you do not have the maintenance - in the case of your printer, it uses a small amount of ink flowing through the print head and keep it clear.  -J' found this text of presentation with additional information in the following link: should you turn your printer Off when you don't use it?

  Ultimately there is no "right" answer, but I think it is really preferable to leave the printer on.

  I hope this solves your request.

• OfficeJet 4620 - will be not printed black - HELP!

  I have an Officejet 4620 and the printer doesn't print black ink.  Other colors print fine.  After spending $ 65, I've replaced the ink cartridges, and it would not print!

  I found the link to ""printer prints a blank Page or print no black or color ink for HP Officejet 4610, 4620, Deskjet Ink Advantage 4610 and 4620 e - all-in - One Printer Series " and followed all the instructions, TWICE, if not three times! "

  I also cleaned the printhead several times, two rounds each, and again, it will not be printed.  What to do is print the calibration reports that continue to eat my ink!   Printing reports colored pieces, but nothing in BLACK!

  This seems to be a very common problem with these printers because I have read several forums that describes the same thing, and HP does not seem a good solution or offer of difficulty or the problem.  I noticed most positions with this question end up making a private offline message.

  Before I wonder, the printer is no longer under warranty and I live in the United States.  PLEASE HELP ME!

  Hi @VetteGuy,

  Welcome to the HP Forums!

  As you have provided all the relevant information, I need to give a hand, I'll go and send you a private message to discuss the next step from here. If you are unsure how to check your messages on the forum this post, has instructions

• HP Officejet 6600: problem with the printer or ink system

  I have a HP Officejet 6600. I replaced the black cartridge with a new HP black ink cartridge. This message keeps poping up, there is a problem with the printer or ink system. Turn the printer off, then on. If the problem persists, contact HP. It gives me as two solutions. Solution 1: Reset the product. Turn the product off, and then unplug the power cord. Plug in the power cord and then press the key to activate the product. I've done this three times. Second solution: contact HP support note the error code provided in the email (I looked and it does not give me one) then he says, supported to contact Hp. go to: www.hp.com/support. Needless to say that this message keeps appearing on the screen of the printer and I can't do anything with the printer. Can anyone help with an idea? Please, I beg you.

  Hey @popcorn101,

  Welcome to the Forums of HP Support!

  I understand that you get the error "printer failure: there is a problem with the printer or ink system' on the front panel of your HP Officejet 6600 e-all-in-one printer.". Thanks for the troubleshooting steps that you received before reaching out for support, including. Right now, you have completed all the troubleshooting steps available in your efforts to solve this error in accordance with the document of support here. The failure itself is probably due to a failure of the print head. The print head is the part that the cartridges will fit. It controls the "reading" of the cartridges and put the ink on the page. If the print head does not, then the printing within your product system has failed. In this model of printer print head is a non-replaceable. Therefore, the resolution is a replacement of the entire unit.

  I highly recommend at this stage that you contact our Technical Support telephone queue for discover hardware replacement options.

  HP technical support are available by clicking on the following link:

  Contact HP support

  (1) once the page opens, please select the country in which you are located. Then, enter your HP model number on the right.

  (2) choose the 'Contact Support' tab at the top and scroll down to the bottom of the page "HP Support - contact" to fill out the form with your details.

  (3) Once finished, click on the 'Show the Options' icon in the lower right.

  (4) Finally, scroll to the bottom of the page and select 'phone number.' A file number and telephone number will now fill for you.

  I wish you good luck going forward with this!