HP Officejet 5740 all-in-one: HP officejet 5740 not printing cyan

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• I have a hp photosmart C6380 all-in-one and it will not print

  PRINTER

  I have a hp photosmart C6380 all-in-one and it will not be printed. Saids it is disabled in case of problems and it is not off! Tried to turn it off, then comes back on but still saids its judgment. What should do?

  Hello

  Make sure that your print spooler service is started.

  At this point, on your computer, check the status of the print spooler service. Restart the print spooler services.

  a. Click Start, type services.msc and press ENTER.
  b. scroll down to print spooler.
  c. start the print spooler service.

• All-in-one HP OfficeJet 8610: All in one HP 8610 does not print right to police

  Hello

  you just bought a new HP all-in-one officejet 8610 to replace my 8600.

  I use a police - Babylon5 hollow - to print a message (like "COPY") to the text, in red (but result in black or any other color is the same).

  While my 8600 (and all my other printers) does it perfectly, the 8610 messes things.

  The lines of the police (I use the 50 size) are so thin that the text is as good as not there.

  I checked the settings of the printer, and they are substantially the same as for the 8600.

  Any ideas? I use this font for years, and I am very attached to it :-)

  Thank you

  Leo

  Hello

  It is not the solution, but I solved my problem by using another font.

  Thanks for the support,

  Leo

• Photosmart all-in-One b210a: Black is not printing

  Hello world
  I have a problem with my printer, a Photosmart all-in-One b210a, connected wireless to my network. The problem occurs when printing: it seems that the printer doesn't print anything that uses the color black or black color itself.
  I tried to clean the print head and it only prints the other colors (one line). I tried also to change the ink cartridge, but nothing to do; I tried to align the cartridges aaaand it is said that the alignment is not (it only printed the blue lines) and everything in the Tools menu, but not reset the configuration.

  I also tried to print 10 Windows and OS X (a color and a black and white document). The same result at a time when black and white document printing: not black.

  Any ideas? Thank you.

  Alexander.

  Hi @AlexandrCerutti,

  Welcome to the Forums of HP Support!

  I understand you are having print quality problems on your HP Photosmart Wireless e-All-in-one printer - B210a

  Printer. I would be glad to help and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  Looks like you did most of the resolution of the problems already. The print head is probably clogged or will need to be replaced.

  NOTE: I would be cleaning several times to try to resolve the problem with the print head.

  Please confirm that you have tried the steps in this guide: HP Photosmart Plus B210 printer - color or black ink printing not.

  If the problem persists, the print head should be cleaned.

  Check the status of print head warranty:
  If you have a faulty cartridge or print head, it might be under warranty. To check the warranty on your ink supplies, go to tohp.com/go/learnaboutsupplies, select your country/region, and then review the information of limited warranty for your supplies.

  Printhead replacement games are available from HP customer or authorized service providers assistance.
  ATTENTION: Wait until you have a new available print head Assembly before you remove the ink cartridges. Do not leave the ink cartridges out of the printer longer than 30 minutes. Can result in damage to the printer and ink cartridges.

  If the printer is out of warranty, you can try the procedure in the video below. Please use at your own discretion.

  Video: Manually clean the print head on the HP Officejet 6500 printer

• HP DeskJet 3630 all-in-one: desjet 3630 does not print color

  Hi, I bought a new HP DeskJet 3630 series all-in-one printer today. Setting up the printer I did several tests that show color printing, however, whenever I try to print an image in color (working on my daughters school book) it prints in black and white. I did troubleshooting all I can think of, we have no black & white printing turned on. I'm not quite sure, what else to make sure the printer is brand new and should be able to print in color?
  Any help or advice would be much appreciated.

  Not quite sure what I did to make it work, di, but the cleaning cycle for the cartridges of ink & rebooted several times, and the printer is now printing normally =)

• all-in-one Deskjet 1515: do not print from MS word

  My printer prints not MS word.it prints from all other programs except for ms word. Ive tried everything I could think, suggestions

  Hey @mangee,

  Welcome to the Forums of HP Support!

  I would like to help you today to solve the printing problem of Microsoft Word that you encounter when you try to print from your computer Windows 8.1 for the printer all-in-one HP Deskjet Ink Advantage 1515. Because you are able to print from all programs except one, I don't think that what you feel is a conflict driver on your computer Windows 8.1. To resolve this conflict, can I please have you perform the following steps.

  How to add another driver:

  1. Open your screen to Start by clicking the windows button in the lower left corner of your computer screen or by selecting the "Windows" button in the bottom left of your keyboard to the left of the Ctrl key
  2. In the screen type start "devices and printers
  3. If the option devices and printers automatically fills, click settings at the top right and then click on devices and printers.
  4. In the devices and printers folder right click on your HP Deskjet Ink Advantage 1515 and left click on printer properties
  5. Left click on the Advanced tab
  6. Left-click on new driver
  7. When the new driver window just press 'Next' until you see a list of manufacturers on the left and a list of Printers on the right.
  8. Select HP as the manufacturer on the left
  9. DeskJet 9800 select the printer on the right. If Deskjet 9800 does appear to only select "Windows Update" at the bottom left and once the update is completed, you will be able to select Deskjet 9800.
  10. After selecting Deskjet 9800 hit Next to complete the wizard driver new
  11. Under the printer properties window, select "Apply", but don't hit not OK
  12. Select the general tab
  13. Rename your printer HP Deskjet Ink Advantage 1515 at
  14. Click OK
  15. Finally, right click on your HP Deskjet Ink Advantage 1515 one more time and click on Printing Preferences
  16. Left click on the paper/quality tab
  17. Left click on the drop down menu 'Normal' for quality printing at the bottom right and change its normal fast
  18. Press apply and OK

  Now that the other pilot is successfully added to, please try to print the new Word.

  Please reply to this message with the result of your troubleshooting. I look forward to hear from you!

• Want 4520 all-in-one: 4520 want does not print from internet

  The printer prints documents from Word and other programs, but NOT the internet. I checked the network printer is connected to and I am connected to this network. I checked to see if it was a driver issue I saw one when I checked the device. I downloaded it, but it has not made a difference. I do not see a network called Direct 85 HP Envy 4520 series listed in network connections options, but when I select this option, I have no internet connection, only the printer. I want to be able to be on the internet and be able to print from it. Please help, thanks.

  Hello

  Looks like you are using the direct wireless feature of your printer that allows your printer generate its own wifi signal and your laptop / PC connect directly to-cela the drawback being that it puts the signal from your laptop / PC to the printer and prevents internet access.

  The best way to print wireless while being able to use internet on your device is to connect your printer and your laptop / PC to your home wifi signal. You must disable all direct features active wireless on your printer off and connect to your wifi signal at home (not the 85 HP Envy 4520 series Direct signal).

  Pages 36 and 37 of the below user guide shows how to configure the wireless connection.

  http://h10032.www1.HP.com/CTG/manual/c04778353

• DeskJet 3050 a all-in-one J611 series will not print office with windows 8

  Hello, I'm setting up my office of engaged couples to my HP DESKJET 3050 ALL-IN-ONE J611 a series. It is said that he only supports the other windows, windows 8 not being is not one of them. Two are wireless and I thought that there must be a way to download a software that I can install in order to connect to this computer. Please any help I could get would be appreciated.

  Hi there @tabatha46

  Welcome to the forums

  Yes, the Deskjet 3050 a printer is compatible with Windows 8, and I will share a link below to download the driver and software. If you have any questions, please let me know and I'll do my best to help!

  HP Deskjet full feature software and drivers

  Happy Wednesday

• HP Deskjet 3050 all-in-One - scan wireless; DO NOT print wireless. Just moved.

  Hi, I just moved.  Until I move, I was able to print and scan wireless.  Since his arrival, I've only been able to scan wireless not print wireless.  Wireless printing works very well for my roommate.  Everything seems fine until I try to print and then it just says: 'Error' for print job status, without any explanation as to why there is an error.  I am abe to print if I connect via a cable to the printer.

  Help!  What Miss me?  Thank you!

  Moor_lady wrote: Hi, I just moved.  Until I move, I was able to print and scan wireless.  Since his arrival, I've only been able to scan wireless not print wireless.  Wireless printing works very well for my roommate.  Everything seems fine until I try to print and then it just says: 'Error' for print job status, without any explanation as to why there is an error.  I am abe to print if I connect via a cable to the printer. Help!  What Miss me?  Thank you!

  Hello Moor_lady, if you are using Windows 7, you can try to reset your printer wireless.

  Go to control panel of configuration, devices, and printer and in the menu bar above, select Add a printer in the lower option, select Add a network, wireless or Bluetooth printer.

  There should be another window that shows all available printers to be added. See if your wireless network printer can be found. If so, select this option and continue the process.

• ink cartridges HP PHOTOSMART PREMIUM FAX ALL IN ONE C410A MAGENTA DO NOT PRINT

  I tried 2 new HP magenta ink in the printer and it's still not printing.  All other colors are displayed, what's the deal.

  Do the cleaning and alignment. Out of the printer head and clean it with soft cloth, helppppppppp

  Hi PaganC,

  I understand that you are unable to print with the magenta cartridge even after cleaning and aligning the print head.

  I suggest to use the following document to resolve the problem. Troubleshooting print quality problems

  If the problem persists, take a look at this video, you can find very useful. Hot water rinse printhead - HP ink printers of the series with removable printhead.

  I hope this helps.

• Photosmart all-in-one C310a: black is not PRINTED

  Black ink stopped printing. Followed by all HP troubleshooting steps, including the verification of configuration/preferences, changing cartridge and ran HP print and doctor Scan, uninstalled/reinstalled the driver/software, disconnected printer for an hour, plugged restarted. Still does not print black. All the colors OK. Do not quality of cartridge, alignment and other test prints. What to do next?

  problem solved by cleaning the printhead again.

• Photosmart 6510 e - All - In - One: Photosmart 6510 does not print black clearly

  My printer prints everything but black clearly; I put in a new cartridge and run the head cleaning nothing works. Is it possible to clean the head for black to hand? Help! I have things that I need to print!

  Thank you! It was easier and less likely to damage if I just bit the bullet and replaced it! I may need your help in the future with the HP OfficeJet Pro 8710 - stay tuned

• DeskJet 3050 all-in-One J610A series will not print an alignment page

  I have owned this printer for a year and a half and have had little problems with it. When I inserted a new ink cartridge, it wouldn't print an alignment page. The display shows "load plain white paper on tray and press OK", I did. When I pressed OK, it says "printing" but made no sounds and nothing print. I tried the reset of the printer, the printer and the print spooler reset, cleaning, but nothing works. I can print other documents, but he always wonder to print a page of alignment first of all, that it refuses to print. I am at one loss for what else to do. Help?

  My first thought would be to do a firmware update, but there is not an update for this printer.  It is not really a power problem since you are able to print any other documents.

  You could try a reset by unplugging the power cord directly from the back of the printer when the printer is always on, and then disconnect the other end of the power cord.  Wait a minute and plug the power cord directly into a wall socket (not a surge protector or battery backup) and then again in the printer.

  If there is no change, you might take a look at the following links and if you see a step not taken, that give a try.

  Alignment failed

  No more paper

• Help!... PRINTER LEXMARK ALL-IN-ONE X 5650 WILL NOT PRINT MORE THAN ONE PAGE... Help! (READY TO BURN THIS * @# % ^ THING)

  THIS IS MY PROBLEM... IM RUNNING WINDOWS 7, I AM ABLE TO CONNECT THE PRINTER TO THE COMPUTER WITHOUT PROBLEM. IF I TRY TO PRINT OR COPY ONLY ONE PAGE AT A TIME MOER THE PRINTER WILL RESTART AFTER THE FIRST PAGE HAS FINISHED PRINTING. I ALSO NOTICED THAT THE PRINTER DOESN'T IS NOT DISPLAY INK CORRECT LEVEL ON THE SCREEN OF THE PRINTER, (BLACK INK INK DIRECT 0% 0%) BUT IF I CHECK THE LEVEL THROUGH THE PREFERENCES OF COMPUTER PRINTER IT SHOWS THAT THE BLACK INK IS USED MORE OF THE COLOR INK. (BLACK INK INK 75%-100%). THE QULITY IMPRESSION IS POOR TO MUCH GREEN... ALSO WHEN I CANCEL THE JOB IN THE MIDDEL OF A PRINT JOB IT ALSO RESTARTS. I LAUNCHED A PRINT OF THE COMPUTER TEST PAGE AND IT PRINTS OUT THERE BUT WHEN ITS DONE WITH THE FIRST IMPRESSION AGIN RESTART ANOTHER. AND THE SAME FOR ALL "CARTRIDGES CLEAN CARTRIDGES-ALINGN" THE ONLY THING THAT WORKS WELL IS THE SCANNER... WHEN I PRINT A TEST PAGE TO THE PRINTER, I SEE A MESSAGE 'BAD CHIP HEATING' CAN THIS BE THE CAUSE OF ALL MY PROBLEMS, OTHERWISE THAT MEANS...

  HELP.............................. HELP.................................... HELP.......................

  ......................................... WHERES MY GAS AND A LIGHTER...

  Hi MTCAIME,

  ·         If it works well before? Do you remember any recent software and hardware changes made on your computer?

  1. I even suggest to run the troubleshooter under construction, link, you can refer to the same thing: Open the printer Troubleshooter: http://windows.microsoft.com/en-us/windows7/Open-the-Printer-troubleshooter

  2. make sure that the printer spooler is set to automatic, steps to set the service to automatic

  i. click on start and type services.msc in the search box

  II. search for the Printer Spooler service

  III. right-click on the service

  IV. If the service is stopped and then starts the service

  v. Select Properties

  VI. and in startup type, select automatic

  3 uninstall the driver and related software and reinstall it back. To uninstall, see the link below: Uninstall or change a program: http://windows.microsoft.com/en-US/windows7/Uninstall-or-change-a-program

  Link for the drivers from the Lexmark Web site: http://support.lexmark.com/index?locale=en&productCode=LEXMARK_X5650&userlocale=EN_US&segment=DOWNLOAD&os=WINDOWS_7&page=downloadsList&oslocale=en_US#4

  Thank you, and in what concerns:

  Samhrutha G S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• HP Photosmart all-in - one a 309 will not print from the main computer in network

  PULLING MY HAIR OUT and have spent endless hours trying to figure this one already, so any advice will be appreciated! This 'deal' of a printer had problems in time over the 18 months or so I got it, but this one takes the cake. My HP Pavilion 6140, Windows 7, 64-bit, isn't wireless, but is connected to a router. My 309 a is wireless, but is in the same room near my computer and is recognized on the network. My husband's computer is sitting across from home in his office and can print wireless from my printer. Sitting here beside him, I can't print anything. We were able to print test pages from it to my computer, but if I go to another file of any type of printing, the printer does nothing. We have uninstalled, reinstalled, tried drivers d/l. He tells us that we need a driver, but when we go to d/l, it says no driver needed, or your drivers are up to date. My crazy husband DID with the router last weekend, on the moment cela everything has started, but since he checked it out, and everything seems fine. Copy the scanner work very well, so printing them isn't a problem either. I can save a file from my computer to the network, run in there and shoot to the top of this file and send it to my printer to print. No problem.  So, can anyone please give me any suggestions as to why my computer is unable to send anything to the printer or the printer does not recognize. Control Panel says it all works well, and the printer is ready. If I go into the properties of the computer, it says "drivers for this device are not installed, code 28. We had other messages of error as well in recent days, but nothing has been solved little matter what we do. Also MY computer doesn't list MY printer in the choice IF I try to print, and it says "printer unknown error has occurred."

  HardBeatZ, I wanted to just say a last thank you for all your help with my computer/printer problems. I hope I won't need this forum in the near future, because once again, I had to choose a different password. Yikes! In any case, we've been on all the roller coaster of emotions these past few weeks. Once you and I spread the printer as being the problem, we have debated on buying a new computer or reload Windows. After shopping and comparison of computers and prices see on them, etc., we decided that we had nothing to lose. So we borrowed an external drive and loaded important data and reinstalled Windows. Once we did that, we could still see the printer on the network, and it would still print from her husband's computer, but not mine. However, it DOES not seem to take care of other issues, and the dreaded exclamation point next to the PC icon has disappeared, so I'm gutsy and reinstalled the printer. For some reason, it still does not work wireless from my computer (which he always did), but I plugged the USB cable and returned to printing, scanning and faxing capabilities. so, I hope that all is well now, and except for paying ridiculous shipping for return monitor (still in warranty) which is released before printer problems, we did not have to shell out the $$$ for computer or printer. Monitor is shipped to me right now, so here's hoping that $$ on shipping was not in vain. Now if only we could be repaid in $$$ for the moment, concern and effort we all time put them into this mess. It WAS definitely a learning experience, even if, in the future, that I'll be a lot less worried to the excavation to solve problems. Thanks again for your time and patience.