HP Officejet Pro 6830: HP Officejet Pro 6830 do not copy of an A4 page

Task: photocopy of an A4 page

Tempted methods: (1) through manual feed (original placed on the glass); (2) via the power supply module

Results: the majority of the page is printed, but a few centimeters down the original page are MISSING in print.

When I ask the 6830 Officejet Pro to scan to the computer, I see the whole A4 page (I have the size "Scan" the value "Sweep entire area").

The machine does not seem to sweep the entire area when the copy is requested.

Help, please!

Hello

Thank you for using the HP forum.

You can set the size of the paper like A4 printer?

1. just to pull and push the bottom of the bin to paper.

2. There will be a prompt asking "have you changed the paper?"

3. Select 'Edit' and make sure that the format of A4 paper.

4. try to copy again.

Hope that helps.

Tags: HP Printers

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