HP Officejet Pro 6830: HP Officjet Pro 6830 - functions disabled by "Administrator".

Copy (and others) functions disabled with message "function disabled by any personal orthe who has set up the computer.  I did the reset from the software several times.  have done the "hard reset" (unplug, turn... etc).  Still have the problem.  Read the manual... No help.   This who should I try next.  Frustrated. .. .thanks

Hello @pvc56, greetings!

Thank you for visiting the Forums from the HP Support! I will do my best to help you with this problem.

We will perform a factory reset on your printer to try to resolve the problem.

I send you a private message with the steps to reset the printer. Please check the icon of the mailbox at the top right of this screen.

Let me know how it goes. Good luck!

See you soon

Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

Tags: HP Printers

Similar Questions

  • HP OfficeJet Pro 8600: Scan - disable the 'Save' button with MAC OS 'SIERRA '.

    Hello world

    I have an Officejet Pro 8600 installed in a Macbook pro.

    After having upgraded to Mac OS Sierra (10.12) 'Save' button in the HP scanning software is now disabled when the save screen appears. Save documents are possible using the 'Test' option in the menu "Preferences".

    It worked fine with the latest version of 'El Captain'.

    I've searched for scanning HP new version for Mac OS Sierra, but nothing.

    Someone has any idea how to solve this problem?

    TKS in advance.

    Hello
    The HP scanning application is not compatible with Sierra, so you may experience problems.
    Remove the HP scanning by moving it to the trash, then empty the trash.

    Instead install HP Easy Scan below, it will be installed in the Applications folder:
    http://FTP.HP.com/pub/softlib/software12/HP_Quick_Start/OSX/installations/Essentials/HP-easy-scan-1_7_0.pkg

    If you experience additional problems, ensure that the latest version of the software is installed by following HP Easy Start below:
    http://FTP.HP.com/pub/softlib/software12/HP_Quick_Start/OSX/applications/HP_Easy_Start.app.zip

    Finally, make sure that your drivers are up-to-date by clicking the Apple icon, select about this Mac and then press on software update.
    Click on the Bank on the menu bar, click Reload Page, click all update if an update is available.

    Kind regards
    Shlomi

  • OfficeJet Pro 7590 function adjust

    How can we change the % expansion?  I want to copy and expand the output to 150%.  I can't find a

    How to do!  Shows actual page, full page 91%, fit to Page, Custom 100%, etc...  Where is the

    button I can increase the % size?  Help.  I have Windows XP.

    Well I hope that the buttons are the dsame I have an OfficeJet Pro L7555

    Follow these steps ON the printer itself

    1. Click on the reduce/maximize button (under the section to the right of the screen copy command)
    2. Use the arrows to scroll through your choices until you get to the custom command
    3. Click on the OK button directly under your screen once you are on the screen "Custom".
    4. '100% ' should appear with the arrows on each side of it, press the arrow buttons just below your display either forward or reverse in function if you want to enlarge or reduce your article.

    I hope that this is / was enough to follow clear.  Good luck!

  • scan to computer function more hp officejet pro 8600 keeps disabling

    For some reason, the analysis of the it function to our laptops HP keeps turning off. I reinstalled the software a couple of times to remedy, but it keeps occurring. Even with a direct analysis of the printer...

    How can I solve this problem, or someone has a solution for this can be avoided in the future? I just bought late November / early December 2011 printer as a gift to replace the original version that shook like the Northridge earthquake...

    Found!

    Mine to the don't work... Thanks to HP!

    This has to do with Windows services and relay information.  Sending a print job is a one-way action.  Digitization is two-way as the image should go back to your computer.

    That's what I did...

    1. type services.msc in run or search and files program

    2. scroll the page up to the WIA Windows Image Acquisition

    3. make sure that the service is running. Click on stop and then restart to ensure

    4 restart the computer

    Restart the services of dependencies:

    1. type services.msc in run or search and files program.

    2. scroll down until you see Windows Image Acquisition (WIA).

    3. double click on it and go to the Dependencies tab.

    4-2 services must be listed.

    5. close this window and look for the remote procedure call (RPC).

    6. make sure it's on manual or if it is enabled automatically, just leave it. Make sure the service is started.

    7. go to hardware detection kernel and Double click.

    8. set the Startup Type to manual and click on apply.

    9. you should be able to start the service by pressing Start.

    10 now, you are done and the Twain Manager must work and gives you is not a mistake.

    Check the dependencies or sous-dependances:

    Under the CPP, he will then list DCOM Service Process Launcher and point final RPC Mapper date back to the start all items listed as dependencies or dependencies under list void main services.msc and do a right click and then WIA.

    I activated it and it works now.

    Good luck!

  • HP Officejet Pro 8625: Printer - disable the Fax Log printing

    Hello world

    I am trying to turn off fax printing logfile. I have searched and tried the suggestions on other threads; However, they all say to click on Confirmation of Fax that does not appear as an option. Here's what I did-

    -> Configuration-> Configuration-> fax reports fax?

    The remaining options are:

    Last Transaction

    Journal of faxes

    Speed dial list

    Caller ID

    Junk fax

    Someone help me please it becomes very frustrating.

    Hello

    Tap of the printer installation icon, then select Fax Setup.

    Then select advanced fax setup and set the Fax of Confirmation as Off.

    Also ensure that the Fax error report is defined as disabled in the configuration menu of advanced fax even.

    Please let me know if any difficulties,

    Shlomi

  • Printhead error on 30 - day old HP OfficeJet Pro 6830

    I have a month old HP OfficeJet Pro 6830.  I get the following error: "ERROR: problem with printhead.

    I tried the following:

    (1) the printer reset

    (2) installation of new HP ink cartridges

    (3) selecting "clean print heads" in the menu of the screen - but the printer is not responding

    I have need ideas on what to do next, or if I should just return this printer to die after a month of domestic use.

    Hi Betsy,

    I found a document that talks about this problem.  He recommended that the reset of the printer that list you as something you did.

    http://support.HP.com/us-en/product/HP-OfficeJet-Pro-6830-e-all-in-one-printer-series/5390307/model/7107898/document/c03026717

    I would recommend the once - printer reset, but if this does not resolve the issue - I return it.

    I'm sorry for the difficulty.

    Jean

  • HP OfficeJet Pro 6830 constantly go 'offline' and cannot print

    Hello world.

    I love my HP OfficeJet Pro 6830. It does everything I need a printer / scanner but it is one of the aspects that are really starting to annoy me and my family (i.e. my WIFE!) - he continues to go 'Offline '.

    I understand perfectly that it needs/desires to go to save mode, when I'm not using it or have not used for some time, but for now, every time I have seem to need to use it (after I have not used for some time) of energy, it is listed as 'offline' and the only way I can print is stepping on him , turn off, turn it back on, wait a while so it connects to my WiFi network and then have another go. Then it works... and prints the other five copies of the document that my eager family tried to print!

    "HP print and Scan Doctor" said he of just nothing wrong and just suggest just uninstall and reinstall. I already tried and it changed nothing. Same problem with Windows 7 and 8.1. It will print a page of 'internal' test, but not via Windows test page.

    I also tried to restart the spoler and checked the 'File and Printer sharing' settings, the firewall settings and looked at the network discovery and run various windows troubleshooting tools without result. Nothing works, but the HP Officejet Pro 6830 software can see / communicate with him! It's so frustrating.

    Someone at - it ideas? This really, REALLY boring. Thanks in advance to anyone who donated their time to help me.

    Regards,

    Steve.

    Steve take a look at this link posted by JonW.

  • HP Officejet Pro 6830: HP Officejet Pro 6830 fails to print color

    My HP Officejet Pro 6830 stopped printing in color.  All cartridges are new HP cartridges.  I took all those out and reinstalled them but even that prints black.  I have done a clean print head and alignment but still only prints black.  I went online and downloaded all of the software for this printer and still only black print.  Any ideas how to solve this problem?

    I have another 3 months on my warranty.

    I called HP Printer Support nd everything I had to do was go through all 3 levels of print head cleaning.  Now my HP Officejet Pro 6830 print in all colors.

  • HP Officejet Pro 6830 compatibility

    I bought a HP Officejet Pro 04/06/16.  The company said that it is compatible with OS X Mavericks. I use the most recent OS X El Capitan.  The 6830 will work with El Capitan?  I looked at other answers and they all say that it is not.  However, most of these responses is the end of 2015 to early 2016 time period.

    Here is the link for the drivers:

    http://FTP.HP.com/pub/softlib/software12/COL54368/bi-131213-2/HP-OfficeJet-Pro-6830_v12.36.0.dmg

    ------------------------------------------------------------------
    Say 'Thank you' by clicking the Bravo (Thumbs up) button in the post helped you.
    Please indicate the position that solved your problem as "acceptable Solution".

  • HP Officejet Pro 6830: "a copy" verso does not not after the 2 sides. Need reg. restored copy.

    I read all the forums and video saw how solve this problem, but it's vague.  I can copy from computer to the printer, but when I tried to make 2 sided copy would not default 1:1 copy face to print.  I changed the settings and did everything that I could to solve the problem.  Could someone help me with a process step by step for me to be able to print again.  He said: error like others have also had this problem.  I've updated windows 8 to 10 on the computer.

    I don't have a full manual with my product.  I looked online and instructions were not there for default of one side only.

    Hello @Tritonett,

    Thank you for showing your interest in the HP Forums! I see that you are having problems switch back on 1 side copy. I would like to help.

    I have provided a document to the copy of the Documents that you can take a look at.

    In the menu copy, you can save the settings and restore the default values.

    • Copy.
    • Save the current settings.
    • Copy.
    • Restore settings.
    • Restoration.

    If you are still having problems with the copy settings change, I would like to do a hard reset to see if that will solve the problem.
    Let the printer and disconnect the printer cable
    and outlet for 60 seconds.
    Then reconnect the power to the printer and the wall outlet cable
    rather than a surge protector.
    This ensures that the printer is full on and can help
    This situation.

    Here is a link for the manual of the printer: Officejet 6830

    You may need to update the firmware of the printer: series printer e-all-in-one HP Officejet Pro Firmware 6830.

    I would like to know if these measures worked for you. If they did, it's great! Give us some reinforcements by clicking on the solution and laurels, buttons that help and others see that we have the answers! Good luck!

  • HP Officejet Pro 6830: Receive faxes with a HP officejet pro 6830 w / answering machine

    I had an OLD officejet model that could receive faxes even if the answering machine was not connected directly to the fax machine the 6830 manual says that it must be directly connected.  My current Brother printer does NOT receive faxes because of this problem.  Anyone know if I directly connect my machine to this model (Officejet 6830) to make it work?  I won't buy it if it will not work.

    Hello @JPJ408,

    Welcome to the Forums of HP Support!

    I understand that you are looking to buy a printer all-in-one HP Officejet Pro 6830 for fax purposes. While the User Guide advise you to plug the answering machine directly on the back of the Officejet unit, it is not necessary.

    If you have a fax with an answering machine on her line, the only requirement is that the fax is set to two rings higher than the answering machine. Most of the responders are put back on 4 rings. As a result, you would set your Officejet to automatically pick up on 6 rings. In this way, when a voice is heard, you can manually respond to the call before the answering machine to pick up. If you are not home and then people can still leave messages on your answering machine. If you have a fax to come through, do not respond. The answering machine will pick up after 4 rings. At this point the fax machine "listen" on answering machine message and if fax tones are detected, the fax will take over and receive the fax.

    I hope this helps clear up any confusion.

  • HP Officejet Pro 6830, model 6: print head problems

    Have an Officejet Pro 6830, model 6835.  Error message received saying this printer had print head problem.  Also the error code oxc19a0020.  Troubleshoot-carried out every day to solve the problem without success.  Reset, change cartridges, activated and deactivated (including source) and nothing has worked.  Bought on 23/04/15.  Only three months old.  Help!

    Hi, I would advise to call HP support immediately about this, as it is likely that you will need a replacement printer.

    Can you please let me know how you go?

    Thank you

    Ciara

  • OfficeJet pro 6830: continuous fax tone

    I recently bought a HP Officejet Pro 6830, I do not use the installation of fax and therefore it is not connected to a phone line. All the time that printing is turned on there is a tone of continuous fax from the printer, I tried to disable all the Fax options on the Tools menu, but nothing can stop the very annoying tone - of ideas?

    Thanks for that Z, they send that another block so hope it does the trick - John

  • HP Officejet Pro 6830 does not connect to WiFi

    I got the HP Officejet Pro 6830 for 6 to 9 months, it has been great to work wireless any time.  Three nights ago, we had a power outage, now the printer will not connect to the wireless router.  He sees the SSID, but when I enter the password, it says that the password is incorrect.  I use an ARRIS Cable Modem.  Any suggestions?

    Hi @CWoodland ,

    I see that you are having problems with the implementation of the network again for the printer, you receive a message that the password is incorrect. I would really like to be able to help solve this problem.

    I would check the network on the Mac password, to verify that the password is entered.
    How to find the password WEP or WPA key for your wireless network.

    You may need to restore the default settings of the printer, and then try again.

    Go to configuration, network configuration, restore the network settings.

    Then run Wireless screen of the printer configuration wizard again.

    Go to installation, configuration, wireless settings, the Wireless Setup Wizard.

    If you need help, let me know.

    Have a great day!
    Thank you.

  • HP Officejet Pro 6830: HP Solution Center

    It was time to replace my HP Officejet 6310 printer. I wanted to stay with the brand HP because I need to use the HP Solution Center software provided with the printer to manage all of my scan, print and fax. So, I bought the HP Officejet Pro 6830. This model does not include the HP Solution Center! It was rather the HP printer Assistant who does not have the features I need. I called HP to see which models have the HP Solution Center, but she says she does not have a list. And I can not find this software listed in the product description so that shopping for HP printers. Help, please! I need to buy a print-scan-fax HP device that has the HP Solution Center software. Here is a link to a previous HP Support Forum stating that the HP Solution Center software is not affiliated in any way with the Officejet Pro 6830 and can not detect the device of this model: http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/HP6830-not-recognized-in-HP-Solution-C...

    I called HP technical support. The HP Solution Center 'is no longer supported"all new models.

    So here's what I can do is no longer with the HP printers:

    1. can't see up close the image I'm scanning. So, I can't crop accurately and make fine adjustments.

    2. granular scanning quality PDF. I scanned "line" or text in black and white mode and this is a resolution low resolution, despite the use of 300 dpi and brightness adjustment.

    3. limited to 300 dpi PDF.

    4. no characteristic clipping for scanning matrix photos in newspapers.

    5 JPG limited to 1200 dpi (opportunity to Solution Center with 9600).

    It seems that HP scanners provide only basic functionality. I'm go to Epson printers that use the Document Capture Pro Software and advanced features that HP has taken away from us.

Maybe you are looking for