HP Officejet Pro 6830: Model documents issued by the intermediary for scanning

Similar Questions

• HP Officejet Pro 6830, model 6: print head problems

  Have an Officejet Pro 6830, model 6835.  Error message received saying this printer had print head problem.  Also the error code oxc19a0020.  Troubleshoot-carried out every day to solve the problem without success.  Reset, change cartridges, activated and deactivated (including source) and nothing has worked.  Bought on 23/04/15.  Only three months old.  Help!

  Hi, I would advise to call HP support immediately about this, as it is likely that you will need a replacement printer.

  Can you please let me know how you go?

  Thank you

  Ciara

  

• OfficeJet Pro 6830: Printer several times in the process of disappearance

  I keep having trouble with my printer. It worked fine for a few weeks, when I first bought, and then it suddenly stopped to record with my mac, despite being connected via USB.

  The first two times, as it happened, I spent a LOT of time searching through your forums, find an answer later. I'm clearly not only the person with similar problems - don't know why you guys can just put up a page on this topic and facilitate the difficulty.

  However, today I find no solutions. I don't have the technical knowledge to make things complicated and I am appauled that HP does not have a call center or lives the Charter for me - I saw the mention of these things, but I can't find where on your website that offers them. Maybe because I'm in Australia. HP has proved to be an extremely bad for making choices.

  Why my printer don't suddenly ceases to be detected? I had an old printer old until I upgraded that NEVER had this problem. Please tell me how to solve this problem. (and band not only help, but stop to happen). I rely on this printer, every day and every time it disappears, I lose a lot of time trying to get connected again.

  Hi @NaomiC,

  Welcome to the HP Forums!

  I noticed that your printer HP Officejet Pro 6830 maintains endangered, on Mac OS X 10.10 Yosemite. I'm happy to discuss this issue for you!

  A few questions for you:

  • When the printer breaks off communication with the Mac, you are still able to make copies, using the glass of the scanner of the printer? Copy of Documents.
  • Have you tried to connect the printer USB cable other ports on the Mac?
  • Have you tried another USB printer cable?

  In the meantime, please, try the procedure described in this guide, "printer offline" or "printer not responding" Message (OS X)and let me know what happens!

  Hope this guide helps and hope to hear from you soon!

  If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

• HP Officejet Pro 6830: Unable to communicate with the Scanner

  Printing is fine and just impossible to scan.

  I tried to solve the problem of scanner/copy of the measures:

  1. run a 'HP Print and Scan Doctor' to check

  2. click on 'Scan of difficulty' to identify the error

  3A through the steps with all green ticks, with the exception of the driver with a «!»

  4. with the result, I went and download the latest driver to update the scanner and also did a update system for you ensure that the printer is so far

  5. after the update I still get this message from the scanner "Unable to communicate with the Scanner" and when I press the button of scan/copy the printer only a "ding" sound occurs but nothing is scanning / copy

  Note: I brought the printer 2 months ago and this is the first time that's happened

  Hi @Flash1688,

  Welcome to the HP Forums!

  I see that you are unable to communicate with the Scanner with your HP Officejet Pro 6830 on Windows 8.1. I'm happy to help you!

  If you just try to make a copy with the printer, it works? You see on the screen of the printer error messages? Copy of Documents. Also, if you lift the lid of the scanner during the copy process, you see a light come ON and the scanner bar moving?

  In the meantime, please, try the procedure described in this guide, a message 'no computer found' for HP Officejet 6810 and HP Officejet Pro 6830 e-all-in-one printerand let me know what happens!

  I hope hear from you soon!

  "Please click the Thumbs up icon below to thank me for having responded."

• HP Officejet Pro 6830: HP Officejet Pro 6830 - unable to connect to the computer

  Hello

  I just replaced my Officejet6500 with an Offiejet 6830

  I have lived throughout the configuration stage until the software looked for the printer and it cannot be found. the printer is confirmed as connected to the same network as the computer's wireless so I don't know why it is not to be discovered

  Any help would be appreciated

  Thank you very much

  Mike

  Hey @mfbar,

  Welcome to the Forums of HP Support!

  I understand that printer e-all-in-one Officejet 6830 and your Mac OS x 10.10 machine are not communicating. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done:

  Turn the printer off.

  While the printer is turned off, remove the power cord at the back of the router for a minute.

  When the lights come back on the router, turn on the printer.

  Now on the printer, click on the wireless icon that looks like a radio tower.

  • If the IP address starts with 169.254, the printer is not getting a valid IP address. Contact your internet provider or one that provided you with the router for assistance in ensuring the router assigns IP addresses.
  • If the IP address starts with 172, the printer is connected to a network of comments. Contact your internet provider or one that provided you with the router for assistance with deactivation of the feedback network.
  • If the IP address begins with 192.168, the printer is properly connected to the network. Please see below.
  • If the IP address begins with any other number, the network is maintained. Contact your computer or the one who manages the assistance network.

  Once the above is done, if the Mac is still not able to detect the printer then the next step is to contact your internet provider or the one who provided the router. When you do, ask them to:

  • Open all ports.
  • Select multicast.
  • Disable MAC filtering/MAC cloning.
  • Make sure that the router has a band of 2.4 GHz (gigahertz).

  Please let me know the results after following the above. If you are able to connect to your printer, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• OfficeJet Pro 6830: How to get to the file print

  I would like to change, including remove them, jobs in my print queue.  I think it can be done in the control panel or another location.  Can you tell me which way to go to make these changes?

  Follow this generic example for the print queue.  print spooler can also must be purged.

• HP Officejet Pro 6830: I can't open the access door of cartridge on my HP Officejet Pro 6830

  Hello

  This is the first time that I need to replace the printer for my newish cartirdges (3mths or so old) printer but for the life of my I can not open the ink cartridge access door. It rises on the right side of the machine easily, but feel like I it break if I continue to force on the left side of the machine.

  My question is is there a trick or a clip/switch that I need to use to open the printer, or I have to just give it a good hard yank?

  Thank you for your help in advance.

  Hi Surnicky,

  There is a clip on the left side of the lid of the printer that needs to be pushed to the release. Please watch the video in this link here.

  Thank you very much

  Michaele

• HP Officejet Pro 6830: HP Solution Center

  It was time to replace my HP Officejet 6310 printer. I wanted to stay with the brand HP because I need to use the HP Solution Center software provided with the printer to manage all of my scan, print and fax. So, I bought the HP Officejet Pro 6830. This model does not include the HP Solution Center! It was rather the HP printer Assistant who does not have the features I need. I called HP to see which models have the HP Solution Center, but she says she does not have a list. And I can not find this software listed in the product description so that shopping for HP printers. Help, please! I need to buy a print-scan-fax HP device that has the HP Solution Center software. Here is a link to a previous HP Support Forum stating that the HP Solution Center software is not affiliated in any way with the Officejet Pro 6830 and can not detect the device of this model: http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/HP6830-not-recognized-in-HP-Solution-C...

  I called HP technical support. The HP Solution Center 'is no longer supported"all new models.

  So here's what I can do is no longer with the HP printers:

  1. can't see up close the image I'm scanning. So, I can't crop accurately and make fine adjustments.

  2. granular scanning quality PDF. I scanned "line" or text in black and white mode and this is a resolution low resolution, despite the use of 300 dpi and brightness adjustment.

  3. limited to 300 dpi PDF.

  4. no characteristic clipping for scanning matrix photos in newspapers.

  5 JPG limited to 1200 dpi (opportunity to Solution Center with 9600).

  It seems that HP scanners provide only basic functionality. I'm go to Epson printers that use the Document Capture Pro Software and advanced features that HP has taken away from us.

• OfficeJet Pro 6830: Printer OfficeJet Pro 6830 how to scan to PDF files

  I bought a HP OfficeJet Pro 6830, and I can't understand how to scan documents from the printer to my computer in PDF format. It analyzes only in JPEG format.

  The documentation I found online says that the PDF option should be present on the touch screen, but are the only options on my printer to scan to the computer, fax scan, scan to e-mail, etc..

  I have 10 windows and a new HP laptop.

  Can anyone help?

  Hello

  Thanks for your comments.

  The disc that came with the printer may or may not have the support to win 10 OS as the priter was launched before Win 10 is available - where the download URL would be a safer way to get the WIn 10 OS feature MANY software.

  We recommend that you download (save on the hard drive) rather than installing in online it.

  After you install the FULL features software, you will be able to scan in PDF format.

  Hope that helps.

• Officeject 6830 Pro: Color Officejet Pro 6830 problems

  I have problems with the Officejet Pro 6830, I can't get the color red and purple to print on all my documents, instead of Red that I get pink and violet, I get blue.

  Hi @Chantilly005.

  Welcome to the Forums of HP's Support. I understand that you have a problem with print quality. I would like to help.

  Try to go through the following troubleshooting document. HP Officejet Printers - the problems of poor print quality

  I would like to know if these measures worked for you. If they did, it's great! Give us some reinforcements by pressing buttons of solution and laurels, that we will help and others see that we have the answers!

• OfficeJet pro 6830: continuous fax tone

  I recently bought a HP Officejet Pro 6830, I do not use the installation of fax and therefore it is not connected to a phone line. All the time that printing is turned on there is a tone of continuous fax from the printer, I tried to disable all the Fax options on the Tools menu, but nothing can stop the very annoying tone - of ideas?

  Thanks for that Z, they send that another block so hope it does the trick - John

• OfficeJet Pro 6830: Problem with printhead

  My operating system is Mac OS X 10.5 Yosemite but who did not have the menu drop down.  In any case, I too more ink for my Officejet Pro 6830.  I ran through the troubleshooting suggestions, nothing worked.  I've unplugged and took ink and back in.  My printer was purchased on 06/05/15.  I do not see the feature that allow the print head be replaced, who would say that my printer it just says: Oxc19a0020 and problem with printhead.  It appears so, there is nothing that can be done other than to buy a new printer?

  Solved!  HP sent me a replacement.

• HP officejet pro 6830: locking of the administrator

  Computer a major accident.  Now can not set or access all the settings through the printer wireless or the

  ALL in one software.  Need factory reset procedures, any help would be appreciated.

  Thank you

  Hi @drmjr,

  Welcome to the Forums of HP Support! I see that you are currently locked out of your HP Officejet Pro 6830. This occurred when the computer that is running the Windows 7 operating system has crashed.

  You should be able to do this by restoring the default network settings in the front panel:

  Menu Configuration > Wireless > restore default network settings > Yes

  This aid? If this is not the case, continue below:

  The lockout is really designed for printers to prevent others to make changes to printer that could affect the behavior of the printer.  For example, to keep the date and time the Fax value see him exactly receive time.

  Get the IP address of the printer by pressing the network icon at the top of the screen.

  Enter this IP address into the address bar of a web browser on a computer.  Printer status page should load.  If you receive warnings of certificate, choose the option that allows you to continue anyway.

  Click settings and then go into settings of the administrator on the left.  Many of the features of the façade are ordered here. Make sure everything is checked except control lock. Once it is defined, click on apply.

  Power off the printer for at least 1 minute and power then turn it on again to force the new setting to take effect.

  Let me know the results. If this resolves the problem please let others know to mark this message as "accept as Solution".  To simply say thank you, click the "Thumbs up" below!   If you need more assistance let me know and I will gladly do everything I can to help.

• HP Officejet Pro 6830: No driver for Mac El Capitan HP + HP Officejet Pro 6830 all-in-in-one

  I installed my OS from Mac to El Capitan (10.11.1).

  Have the HP Officejet Pro 6830 all-in-One. The printer driver will only up to Mountain Lion (10.6). What should I do for a driver?

  Thank you.

  @Amanda1234

  Try this one.

  http://FTP.HP.com/pub/softlib/software12/COL54368/bi-131213-2/HP-OfficeJet-Pro-6830_v12.36.0.dmg

  REO

• Printhead error on 30 - day old HP OfficeJet Pro 6830

  I have a month old HP OfficeJet Pro 6830.  I get the following error: "ERROR: problem with printhead.

  I tried the following:

  (1) the printer reset

  (2) installation of new HP ink cartridges

  (3) selecting "clean print heads" in the menu of the screen - but the printer is not responding

  I have need ideas on what to do next, or if I should just return this printer to die after a month of domestic use.

  Hi Betsy,

  I found a document that talks about this problem.  He recommended that the reset of the printer that list you as something you did.

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-6830-e-all-in-one-printer-series/5390307/model/7107898/document/c03026717

  I would recommend the once - printer reset, but if this does not resolve the issue - I return it.

  I'm sorry for the difficulty.

  Jean