HP Officejet Pro 8600 911: scanning - have to choose by default software to scan every time that I scan to computer.

Similar Questions

• Need help to set up officejet pro 8600 and scanning to the network on OSX Lion folder

  Hello

  I'm trying to implement my Officejet Pro 8600 more scan to a network under OSX Lion folder.  I have correctly set up the printer otherwise (and can scan and flown from my Mac).  I created SMB sharing as described in the documentation.  My only question is what to enter in the Web server of the printer when it asks for the network path of the shared folder.

  For example, I have the following shared folder:

  / Users/me/Documents/scans/Durable goods received

  on my computer that has name is:

  My iMac

  has an IP address:

  172.16.1.4

  wonder web server of the printer a network path (for example: \\mypc\sharedfolder) but I do not know how to translate my way above in the correct format.

  I tried the following:

  AFP://172.16.1.4//users/me/documents/scans/durable------Goods\ recipes

  but he doesn't like it.

  I also tried:

  Recipes of \\172.16.1.4\Users\bvz\Documents\scans\Durable of goods.

  Nothing helps.

  Thanks for any help or ideas!

  Hello

  First of all, make sure to install the latest firmware for the printer.

  SMBX (used by Lion sharing protocol) support added lately, and the device fails to access any forlder Lion shared with an older FW version:

  http://support.HP.com/us-en/document/c02919168

  You have shared the folder durable goods received ?

  If so, I guess the correct path would be as follows:

  \\172.16.1.4\Durable goods received

  Please let me know of any changes,

  Shlomi

• HP Officejet pro 8600 more scan-to-Email problems

  Having a printer above, connected to my network through a static IP address. Interruption of the connection some time after the firewall on the pritner ago was accidentally tunred on and corrected cela by restoring the defaults on the printer control panel. Restored the connection via the EWS cnda wireless printing now laptop, PC and mobile devices all via the wireless.

  It, scan to e-mail settings are exactly as they were before the occurrence of the problem with the firewall (when they worked very well), but now do not work - EWS fails when he tries to test the parameters of ASNA to electronic mail. I use the standard server outbound smtp and port 25 as advised by my electronic internet/mail provider, but nothing helped.

  When I try to activate ePrint, I get a similar message: "unable to connect to the server.

  Is there something that I need to reset or reconfigure the printer?

  Concerning

  RedRoscoe

  Hello RedRoscoe,
  
  I would like to see if I can help with the Officejet Pro 8600 Plus scan to E-mail and Web Services questions. I think that the issues can be addresses by two steps, I hope.

  About scanning to E-mail, you can be blocked by the two-step verification. What is the email client that you want to activate the printer for, MSN, Gmail, etc.?

  Issues of Web Services, try to apply a manual DNS 209.244.0.3 & 209.244.0.4 to the printer's manual I.P address.

  See you soon,.

• OfficeJet Pro 8600 Plus: I have a top loader of the OfficeJet Pro 8600 Plus page works do not?

  The top loader will feed is out of paper. He reconizes that he delivers here but it will not feed... making the noise, but do not feed. Can I do to fix? I cleaned the rollers with alcohol.

  Hey @HandymanConnect,

  Welcome to the Forums of HP's Support.

  I see that you are having problems with the document feeder in your Officejet Pro 8600 more e-all-in-one printer. I can help you with that.

  First, I will mention that the cleaning of the rollers with alcohol has the opposite effect you hope. As the rollers of the printer depends on rough grip on rollers, with alcohol will break the rollers and damage to the printer. Instead, HP recommends to use water to clean the rollers and other components inside the printer.

  That said, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done, this document explains How to solve problems of choice with your document feeder.

  If after following the above, you are still not able to use the feeder, the printer must be replaced. You can contact the HP Support by clicking on this link and fill out the form below to discuss the options based on your warranty.

  Please let me know the results after following the above. If you are unable to resolve your problem, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• OfficeJet Pro 8600: White scan Pages of the feeder of the Officejet Pro 8600

  Trying to browse the food tray, scanner empty pages. Analysis on the flat. I tried to restart the laptop and printer also does to unplug for a minute.

  Hey @cornerstone1,

  Welcome to the Forums of HP Support!

  I see that your Officejet Pro 8600 e-all-in-one printer is the digitization of the blank pages to your machine in Mac OS x 10.8. I can help you with that.

  First of all, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once this is done, we will do a few things to refine the question. To do:

  1. Place a page with printed face down on the flat.
  2. Place a page with different print material face up in the ADF Document (CAD).
  3. Make a copy of the printed page.

  The next steps will depend on what is printed.

  If the printer made a copy of the page on the flat:

  The printer does not detect anything in the charger. Try to insert a blank sheet of 8.5 "X 11" or A4 paper and see if you hear a noise or identical to "document loaded Original" message. " If you have not the printer will need to be replaced. You can contact the HP Support by clicking on this link and fill out the form below to discuss the options based on your warranty.

  If the printer did a Virgin copy:

  Take a blank sheet of paper, write a 1 on one side of the sheet and number 2 on the back side. Then insert the paper in the tray and make a copy. If you still see a blank page then the printer will have to be replaced. You can contact the HP Support by clicking on this link and fill out the form below to discuss the options based on your warranty.

  If the printer made a copy of the page in the ADF:

  There is a problem with the drivers scanner on your Mac. To correct this:

  1. Unplug the USB cable from the printer, if it is connected to your Mac.
  2. Click Apple, system and print and Scan preferences.
  3. Hold down the CTRL key and click on the picture of the printer on the left.
  4. Click on reset printing system.
  5. Open Applications and your Hewlett-Packard folder.
  6. Launch the HP uninstaller.
  7. Open Applications, utilities and disk utilities.
  8. Click "Macintosh HD" on the left.
  9. Click on verify disk permissions. This should take about 10 minutes.
  10. Click on repair disk permissions. This should take about 10 minutes.
  11. Restart your Mac.
  12. Download and install the latest drivers by clicking on this link.

  At this point, you should be able to scan from the ADF.

  Please let me know if that solves your problems by clicking on accept Solution below my post or if you have any other questions. If not, have a great week!

  If you appreciate my help please click on the icon below my post thumbs up.

• OfficeJet Pro 8600 D949CA: Scan of Cant to PDF after upgrade Mac Sierra 10.12

  Just upgraded to mac Sierra 10.12 and now scan to PDF to the computer does not

  error: "a required software component is missing or damaged. Please reinstall the software for your device and/or check your hard drive for problems. »

  Then I downloaded the latest version of the driver, but when I click on HP Utility & Scan to computer it gives error

  "Software required for the scan of the computer could not be located on this computer.

  simple scan software can not find him as either

  but disk utility works insofar as I can print on printer

  Summary:

  I installed the latest driver after upgrade to Mac0s 10.12 Sierra

  I can not scan to PDF & send to the computer

  Feature product number: CM749A

  Name of device model: HP Officejet Pro 8600 N911a

  Device serial number: CN34SBXG0H05KC

  Mac OS version: 10.11

  Service ID: 23226

  Hi @orangecowboy,

  Thank you for reaching out to the forums! I understand that you have problems of digitalization in PDF format for the Mac since the upgrade to the Sierra. I'd love to help you.

  Try the following steps to see if they will solve this problem: Scan network connection is lost (Mac).

  You have the option to allow the scan to computer?

  I have provided a few steps to manually remove all the old software of the printer and reinstall the latest drivers again if you still have problems.

  Here are the steps: Uninstall HP Printer (Mac) software.

  Move the files or folders to the Recycle Bin, drag and drop.

  • Macintosh HD/Applications / /Hewlett-Packard folder
  • Macintosh HD/Library/Application Support /- delete all files and folders on HP/Hewlett Packard
  • In Macintosh HD/Library/Caches - delete all files and folders on HP/Hewlett Packard
  • Macintosh HD/Library/Documentation/Help /- delete all files and folders on HP/Hewlett Packard
  • MacintoshHD/Library/Frameworks/HPServicesInterface.framework
  • MacintoshHD/Library/Frameworks/HPSmartX.framework
  • Macintosh HD/Library/Image Capture / TWAIN Data Sources /HP Scan Pro
  • In Macintosh HD/Library/Image Capture/Scripts - delete all files and folders on HP/Hewlett Packard
  • In Macintosh HD/Library/Preferences - delete all files and folders on HP/Hewlett Packard

  Move the Macintoshloginwindow.plist on the desktop. NOTE: Does not delete the loginwindow.plist file during the manual uninstallation may cause uninstall be retained.

  • In Macintosh HD/library/printers/hp - delete the folder
  • In Macintosh HD/Library/StartupItems, drag the following files in the trash, HP IO and trap of HP monitor
  • In Macintosh HD/users/username (this should have a symbol of a house next to him) / Library/Preferences, drag the following files to the Trash: * all files starting with com.apple.print, * all files starting with com.hp, * all files beginning with Hewlett-Packard, * all files beginning with HP or HP.
  • In MacintoshHD/users/USERNAME/Library/printers, drag all all-in-one printers listed here in the trash.
  • Drag the icons of HP from the dock and drop it onto a blank space on the desktop. The icon will disappear.

  Close all open windows.

  Restart the Mac.

  Empty the trash.

  Once connected, repair disk permissions.

  1. On the Dock, click Applications, then utilities.
  2. Double-click disk utility.
  3. Highlight your hard drive / partition on the left (by default this is "Macintosh HD").
  4. Click repair disk permissions at the bottom of the window.
  5. Once the repairs completed, restart the computer.
  6. Restart the computer.

  Install the latest version of the software: HP Easy Start.

  If the problem is resolved and that you appreciate my help, please click on the button "Accept as Solution" and the "Thumbs Up". Let me know how make you out. See you soon!

• HP Officejet Pro 8600 Plus Scan quality issue

  Hello

  I just set up my HP Officejet Pro 8600 Plus, and everything seems to work properly.  I am really disappointed by the quality of the images so, so I thought I'd see if anyone has experienced the same problem?

  The scanned images are very dynamic, but are too.  Detail is lost in the scan either because the brightness, or because the scanner is not properly using the resolution I have him ask to scan (600 dpi).  I have tried various different brightness and contrast settings in the scan dialog, nothing helps.  Printing HP and Scan Doctor reported no problem.  Increase the resolution of scanning on the 8600 is not helped either.

  I joined a segment of an image of the 8600 and a lot cheaper all-in-one I expected to replace, a canon mp630.  I have bought the 8600 because the scanner component had good reviews, but based on my experience, that I'm starting to have my doubts!

  Please let me know if you think there's nothing I can do to improve the quality of the scans?

  I use Windows 7 Ultimate, 64-bit.

  Thank you

  Pete

  8600 scan 600 dpi (Note lack of paper grain)

  

  Canon MP630, 600 dpi (capture of paper grain, wash the details)

  

  Unfortunately, I must point out that the replacement was no better.  It's a real shame, old flat scanner HP I was replacing with the ACM was high quality, but the Pro 8600 scanner was simply not enough good.

  Ultimately I exchanged for another manufacturer MFP that produces a large part analysis better (even if printing is not as good).

  I had much rather have paid more for a higher quality scan on the HP, but this option is not available to me, which is a shame!  On the 8600 Pro scan color reproduction was great, but there not only to capture the details.

  You can adjust for color problems in the software, but if the detail is not captured, you can't put it in!

• OfficeJet Pro 8600 stopped scanning

  I have my 8600 Officejet Pro connected to my computer and use Windows 7. When I got the all-in-one, he scanned beautifully. Then one day he just stop scanning. I get an error when I try to scan which said"The HP 8600 Pro Ofifcejet not found. »

  I ran the HP Print & Scan Doctor half a dozen times and to halfway through, I still get the error message "The HP Officejet Pro 8600 was not found."

  On the HP Print & Scan doctor, when she leaves, I get a screen that verifies offshore:

  -Device Manager

  -Pilot Check

  -Device status

  -Windows (WIA) Scan

  And then I have a yellow triangle with an explaination in next to "HP Twain scanning" brand

  He has a box that says: "Please save your work and close all applications. Unplug it from your printer by pulling on the power cord from the printer. Plug it back, turn it back on, and then click "Restart the computer." Once the computer is restarted, run this utility again. "What I've done several times - it doesn't change ANYTHING. Still, I get "The HP Officejet Pro 8600 is not found" error box again...

  I would add also, I was able to print without missing a beat and I use a USB cable to connect the MFC to my PC as our wireless here at the office isn't bad.

  I would be very happy for any help and suggestions that someone has!

  Thank you!

  RobbieLee

  Hi RobbieLee,

  I see that you have some difficulties now scans your Officejet Pro 8600 to your Windows 7 PC.

  Please, try this and let me know the result.

  1. Hold down the Windows Logo key () on the keyboard and the 'R' to open the dialog box run, type %temp%
  2. Delete all files and folders in the temp folder. Choose Skip if all pop ups seem to say all files cannot be deleted
  3. The new software - uninstall the printer software Instructions
  4. Once the uninstall is complete, reboot the computer
  5. Follow these steps to reset the registry settings and options for Windows Installer.

• OfficeJet Pro 8600 N911n scan to folder gives "system failure."

  We have an Officejet Pro 8600 N911n and we set it up to scan to folder, but it gives an error "system failure."  Rights have been given and file is shared with all the rights and even tried using the admin account and still the same error.  They had a different printer configuration a year or two there has been no problem.  Here is the screenshot of the error.

  I see that a FW update for the 8600 JO is available on the HP support site.    By chance, it is a point made in this update?    I tested a network folder today and it worked fine.   Have you tried other folders as well?

• More OfficeJet Pro 8600 - Question scan

  Hello

  I recently bought a new HP OfficeJet Pro 8600 Plus printer.  When I scan a document, it is automatically saved in the folder "My Documents" on my PC.  Is it possible to redirect the scans to another folder?

  Thank you

  You can change the target to be analyzed as follows:

  1. From the desktop, click the HP Officejet Pro 8600 .
  2. In the framework Of Actions of Scanner, click scan a Document or Photo.
  3. Select the shortcut used to scan from the left pane, and then click Advanced settings.
  4. Enter the Destination tab.
  5. Click Browse, select the target location to save, and click OK.
  6. Close a window of the HP software and try scanning using the modified shortcut, the analysis should be save into the configured location.

  I also provide information on how to scan on the control panel.

  Please see click on hyperlink below:

  http://support.HP.com/us-en/document/c02921272

  Help the community by marking this post.
  Your question has been answered? Mark it as an acceptable Solution.
  See a great post? Give a Kudos!
  I work for HP. The answer is my personal opinion and not HP

• OfficeJet Pro 8600 more Scan to the computer

  OfficeJet Pro 8600 more "computer scan", "Save as editable text" computer PC with Win 7 and JO 8600 Pro installed and operating normally, JO 8600 Pro on a wired home network.

  How does the 8600 file names and how can I control the names.  My 8600 JO ProPlus is name my text files using a name I once attributed to a sweep of several weeks rather than use some name generic scan or the date!

  To change the settings of advanced scanning

  Function of your printer, advanced settings contain options to adjust the brightness, contrast, quality scan, set the OCR language and change the destination of digitization.

• OfficeJet Pro 8600 Plus: scans with USB, Ethernet 10 Mbit/s but with 1 Gbps

  I installed my router a Netgear router from 100 Mbps to 1 Gbps router TP LINK Archer C8. I use a printer more Officejet Pro 8600 with scanner. Scanned the fin on the Netgear router, it is not scan with TP link sanner. I get an error "Scanner communication cannot be established. I changed to a USB connection and was able to scan successfully. I noticed the printer only has 10 and 100 a half and full speed duplex settings. The scanner is not compatible with a 1 Gbps puts? I uninstalled and reinstalled several times printing software.

  UPDATE : tried the HP Scan and Capture application in the Windows store. Works very well. Must be some type of problem with the native drivers scan and connections broadband.

• HP OfficeJet Pro 8600, HP printer wizard installs not when the software is installed from the CD

  HP Officejet Pro 8600 e printer all in one

  Windows 7

  I had Assistant printer installed and working on my computer at least a year, then there was an update and it no longer works.

  I uninstalled the device and the software and reinstalled both on-site and directly from the CD without success.

  The only error I get is when I start everything first install it and there is a red "x" next to the update of windows.

  The installation process ends, the computer will recognize the printer and I am able to print but I have no control any function because none of these options in the wizard for the printer are turned on.  They are all grayed out.   The most important thing I need is the archiving of received faxes.

  Someone else in my family had the same problem, but was able to reinstall from the Web site and doesn't have any more problems.

  Thanks for any help.

  Hi liluno18,

  I want to help you with this question. I send you this link to the Microsoft forum on how to fix the red X on windows update. Follow the response from Joseph M.

  So I suggest you do a complete uninstall software of the JO 8600 and reinstalling the software once you have windows update works again.

  Let me know if you need help, I would be happy to help you.

• OfficeJet Pro 8600 Plus: Scan of the computer does not work with Win8.1 [solved: problem with USB3 Boost]

  Since I have installed 8.1 (pro), I can't use my 8600 software Pro for scanning the computer (via USB). It seems that there is no communication with the printer regarding the scanning software, but printing as usual.

  Tried to use the HP printer Assistant: when I click on the button "scan a Photo Document or", I get a message "inaccessible Scanner. Also restarted the printer.

  When I try to scan from Photoshop, the system first finds the printer, but it fails to connect.

  Update HP says that my system is up to date.

  HP Print and Scan Doctor 4.2 concludes and tells the printer on the welcome panel and seems to be able to communicate with him, up to a point.

  It gives me a error 'pilot' (sorry if is not called in English - he takes over my keyboard language, which is French and says "Pilot error") and says that no communication could be created between the printer and the driver for scanning, and I have to restart the computer...

  So I did and revived the software of the doctor, who gave me the same error message. This time, I clicked on 'Ignore' and let things. He ran a "Scan" Test twice and said that everything was going well or had been repaired. But strangely nothing on the printer during these 'tests '. And in the end, as he offered to do a scan test myself, I clicked on OK and I got the error message "inaccessible Scanner" again.

  Then I did my scans on a USB key, as I have done a few times already, and has gone very well. But I'd be happy to have this function "Scan to computer" back. How?

  Thanks in advance 23. It is resolved! See to the end.

  I use McAfee (All Access - Total Protection). All green. I did some research using 'Paint', 'Windows Fax' and 'Scan' and checked all the results using McAfee: 'does detect any items that require your attention.

  Here is a series of screenshots when you run printing HP and doctor Scan:

  

  

  I click on "Scanning troubleshooting..."

  

  I click on 'Ignore' right now because I know now that a restart will not help, but I have already tried (see my first post).

  

  

  It seems that the problems have been repaired. And if I click on 'Scan Test', it seems too good, initially...

  

  But if I go on and click on "Scan", bye bye:

  

  Everything is the same as the first time, as I remember.

  I checked services: dependencies are OK (RPC is in the WIA Service dependencies). Both services are "Running" and "automatic". I stopped and restarted WIA. No change.

  I launched a sfc/scannow:

  

  Before that, I changed the USB (a new one): no change.

  AND THEN: I unplugged the USB cable connecting the port (USB3) standard (directly on the rear panel of the motherboard) and plugged into a PCI USB3 card. And all was well with the scan.

  Do you think this says something about my motherboard (Asus X 79 Deluxe brand new) or on the Officejet?

• HP Officejet Pro 8500 A909a scanning install computer

  I have a HP officejet pro 8500. It is installed, and I can easily print to it from my laptop. The scanner works I can scan to a USB device and then manually the port to my computer to download on the internet. However, it the device does not have a target to scan computer.

  (1) the printer is connected via an ethernet cable.

  (2) the printer and my computer are connected for printing, but does not scan.

  (3) I tried to reinstall the drivers for the device (found here: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4062&lc=en&cc=us&dlc=en&sw_lang=&product=3752... but it has not solved the problem.)

  I'm looking to bind the scannerwith my computer. I don't know how to do this. I know that it is not currently bound.

  In addition the product user guide (found here: http://h10025.www1.hp.com/ewfrf/wc/manualCategory?cc=us&dlc=en&lc=en&os=4062&product=3752456&sw_lang... was not helpful for that matter.)

  Help!

  thenextbesthang

  This article can help get back you on track. Give the steps a shot and let me know the results:
  http://goo.GL/FZ5RF

  Good luck!