HP Pavilion 17-e053ca, computer bilingual laptop freezes after BIOS update

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• Laptop freezes after BIOS update

  Today, March 22, 2015, I installed an automatic update from Toshiba for my laptop satellite. Since updating my laptop crashes seconds after the start, displaying the message: "Unhandled System exception in thread (btfilter.sys).

  Can someone help me?

  To talk about possible solutions, it would be very useful to know which model of laptop you have, and what system is pre-installed.

  In addition, it would be interesting to know if you ever tried to get the laptop back to factory settings.
  If you do not have in the past, I recommend you to perform this restore and to sett the laptop back to factory settings

• Series of 6g HP Pavillion freezes after "bios update"

  Bought 20/02/12 - HP Pavilion series of 6 g, model: 1d96nr - produced none. A6Z71UA #ABA... running Windows 7

  Upgrade to Windows 8 months later. Computer worked fine until 3 days ago when the Ctr INF. HP told me that an upgrade of the essential bios was ready to intall.  Got it done and restarted. System starts and the error message that it cannot start windows. Then he begins to diagnose the problem, then begins to repair the problem, then we return to a blank screen with a small square window in the middle of the screen 4. I tried to re-intall windows 8 and who does not. Have considered using windows 7 recovery disc but thought I better post and maybe get a solution to my problem here, before considering a shop and fixed. Appreciate any help I can get. Thank you, Monika

  Hello

  You can try to downgrade the BIOS and check whether or not this will solve your problem.

  Please, connect the adapter to the laptop power and restart the system.

  At startup, press the F2 key several times to run the Diagnostics of material for the HP PC.

  Choose from the list of ' BIOS management ' (if you use one of the latest versions, then search for ' Firmware Management ')-> " BIOS Rollback .

  You will be informed of what the current version of BIOS and what version of BIOS will be after cancellation.

  Choose " Rollback now " and follow the instructions.

  Caveat!

  Do not close or remove the external power supply to your computer during the process.

• Satellite L300 regularly freezes after BIOS update

  I've updated the latest bios for my Toshiba Satellite L300. However, after using the computer for half an hour, the computer is frozen.

  Even though I reinstalled the operating system, this problem still occurs. Can someone view please the link to the previous bios for this Toshiba L300?

  Kind regards.

  Check if there are several versions of BIOS according to the operating system that you are using as if it were with other series of satellites?
  And redefine the BIOS settins on default. This often allows too much.

  Not sure, but I think that you will not find a previous version of the BIOS on Toshiba download page and so you can ask your ASP if they can return BIOS back to a previous version.

• PAVILION NOTEBOOK 15 K7Q21EA #: SCROLLING WINDOWS PROBLEM AFTER BIOS UPDATED 10 (08/03/2016) PAVILION 15 YESTERDAY 16/10/2016

  CANNOT CONTROL THE SCROLLING. CURSOR DOWN TO THE LOW WHAT MAKES IMPOSSIBLE TO SAVE TO A FOLDER

  Hi @STICKMAN5124,

  Nice day! Thank you for your participation in the Forums of HP Support! It is a great location to get resolutions and interact with experts from the community. It will be a pleasure to help you.

  I saw the post and understand that after only a bios updated cursor drops down due to a problem of scrolling.

  Impressive work, do the update of the bios. Kudos to you for this. It is a privilege to work with tech-savvy and technically competent customers like you and we greatly appreciate your business with HP. You have been great to work with.

  Please check in F2 diagnostics if the scrollbar works correctly. If Yes, then you can update the chipset drivers and http://hp.com/drivers touchpad drivers you can also consult with a mouse external further isolate the issue.

  You can also run diagnostics on the touchpad from this link by going to the UEFI F2 diagnostics: http://support.hp.com/in-en/document/c03467259 please run the complete components. If any component fails, please note the failure code. This is done to determine if the problem is hardware or software partners.

  If it passes and scrolling works very well, please perform these updates. If you are still having the same problem on page F2 UEFI (screen) then you could roll back bios after performing a hard reset. Link for the hard reset: http://support.hp.com/us-en/document/c01684768

  • Please perform this step to roll back bios.  Hold down the "Windows" key and the letter "B" at the same time, then press the power also button for about 5 seconds at the same time.

  I hope this helps. I would like to know how this happens. I hope the problem is solved without hassle and the unit works very well.

  Just to say thank youPlease click the ' Thumbs Up ' button to give a Kudos to appreciate my efforts to help me. If it helps, Please mark this "accepted Solution" because it will help many other people with the same problem to get it resolved without hassle.

  Now carefully and have a wonderful week ahead.

• Laptop freezes after exactly 2 minutes

  My laptop freezes after exactly 2 minutes. I don't get the problem when booting in safe mode. I've disabled all services & then allowed them one at a time and the problem seems to be with BITS & Windows update. My laptop will not freeze if I let only these two services turned off. I ran the Scanner to complete MS who managed nothing found. I also ran sfc/scannow & cleaning. I have a HP G7000 Notebook running Vista Home Basic 32-bit with SP2.

  Thank you.

  What follows is a generic response.
  Among the measures that you have already done.

  There are many reasons why a PC "behaves" in this way.

  These boring "desynchronization" can be caused by an overloaded hard drive, CPU overworked, Malware, 2 AV, useless data, browser addons, or you can have unnecessary programs running in the background, etc...

  What follows is a series of steps that you want to try troubleshooting...

  * Make sure that all the intake/exhaust vents are clean as well as fans.
  Download some software temp monitoring for cpu, gpu.

  * This could be a hard drive that goes wrong or corrupt.
  To check a hard training see Check Disk...
  Run the disk check.

  * In a Directors account type cmd in search.
  Type sfc/scannow in cmd.
  This report and solve minor problems.
  Take note of what is said at the end.
  Your computer should freeze, try to do the tests in safe mode.

  * Go to search, type Manager devices and look for the yellow warning markers.

  * If overclocking, restore to the original.

  * Try in safe mode; report back if it works properly.

  * Minimum. You to find out what is causing your problem.

  http://support.Microsoft.com/kb/929135

  * Run a scan with Malwarebytes.
  Please download the free version of Malwarebytes.
  Update immediately.
  Do a full scan of the system
  Let us know the results at the end.

  http://www.Malwarebytes.org/products

  List of all security software that you had already installed & currently now have on your computer please.

  * Browser addons can create problems.
  Check how much you have on your browsers.
  Each & every one is really necessary?

• Computer Acer laptop failed after Vista SP1 update

  original title: computer Acer laptop failed after Vista SP1 update - help!

  I accepted an update from Microsoft for Vista SP1 on my Acer 5920 laptop. After re-boot to complete the update, the Acer is no longer wakes up. What happened and how I can fix itplease?

  Follow these steps to try to solve your problems of boot.

   

  Restore point:

  http://www.howtogeek.com/HOWTO/Windows-Vista/using-Windows-Vista-system-restore/

  Do Safe Mode system restore, if it is impossible to do in Normal Mode.

  Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

  Try a restore of the system once, to choose a Restore Point prior to your problem...

  Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

  http://www.windowsvistauserguide.com/system_restore.htm

  Read the above for a very good graph shows how backward more than 5 days in the System Restore Points by checking the correct box.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

   

  If the system or Mode restore safe work not and you do not have a Microsoft Vista DVD, make a repair disc to do a Startup Repair:

  Download the ISO on the link provided and make a record of repair time it starts.

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

  When you have changed that, insert the Bootable disk you did in the drive and reboot.

  http://www.bleepingcomputer.com/tutorials/tutorial148.html

  Link above shows what the process looks like and a manual, it load the repair options.

  NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

  Read all the info on the website on how to create and use:

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  ISO Burner:http://www.snapfiles.com/get/active-isoburner.html

  It's a very good Vista startup repair disk.

  You can do a system restart tool, system, etc it restore.

  It is NOT a disc of resettlement.

  And the 32-bit is what normally comes on a computer, unless 64-bit.

  See you soon.

  Mick Murphy - Microsoft partner

• I have windows 8 in my computer toshiba laptop. After you set up windows for the updates it says «restoration of the changes...» Impossible to install the important updates'... What do I do?

  I have windows 8 in my computer toshiba laptop. After you set up windows for the updates it says «restoration of the changes...» Impossible to install the important updates'... What do I do?

  Hello

  Please, try the suggestions mentioned here and see if they help you:

  http://www.thewindowsclub.com/failure-configuring-Windows-updates

  Hope this helps, good luck :)

• Laptop HP Pavilion 2320DX g4: computer hp laptop pavilion g4 does not start successfully after update and return to windows 8.1

  Hi, I have recently updated my laptop to Windows 10. He had so many problems and I didn't like it at all, so I just returned my laptop to Windows 8.1.  Since then, my laptop does not correctly every time, and the fan immediately starts to work as well. I can start my pc and connect to my home screen each time.  If the tile is moving or light up when I move my cursor, then I know that I can use my laptop for a little while. It can freeze after getting out a good program. Other times when I start my laptop, everything is dead except for logging on my screen. My Windows key on the keyboard does not work most of the time.  If the screen does not respond the first time I turn, as described above, I can't absolutely nothing on my pc. I can't access the search bar by moving the cursor to top right, I can't open the tiles, I can't spend in desktop mode, etc.  Front I upgraded to Windows 10 and downgraded to 8.1 all worked perfectly, because I've updated from 8.0 to 8.1 Windows almost 2 years.  I have a defective battery. in fact I can only use my laptop if it is plugged. My fan is constantly going, but I don't know if it's my loss of battery or what's wrong with my pc now.  I have described my problem in the Microsoft community forum but have had little response that was not helpful. I was told to go to the command prompt and put in DISM: scan now (which also contained letters more than that, but I do not remember all). I followed the instructions and for 2 days, my pc seems to do better. Then he returned to this problem again. I hope you can help me.  If you have additional questions, post here or please email me at [removed personal information]. Thank you!

  DEB

  @DWESTDEWITT,

  Hello and thanks for the display on the HP support forum.  What you can do at this point that there are several updates released by microsoft and hardware vendors is running the Windows Update Troubleshooter.

  If this fails to solve the problem.  The only option will be to restore the operating system to the previous, until HP gets the drivers so that they can release them on the support page for your laptop for Windows 10.

  Thanks again for posting and have a great day.

• HP G62 laptop computer: laptop freezes after startup

  After starting my laptop freezes.  How long after starting varies.  Sometimes it will freeze after only a few minutes. Sometimes it can be operational for an hour or two.  Want to know how to fix this.

  Tested hard drive and the Long DST failed.  Has given an ID of the failure of QAGCHR-5GH847-XDOO3A-61AKO3.  Product ID is XHO66UA #ABA.

  Hello

  Error code 24 characters is a failure of the entire test (DST) disk Self and would indicate that hard is defective and must be replaced.  This is also consistent with the freezing issues you describe.

  If you want a guide on replacing the hard drive yourself, let me know.

  Kind regards

  DP - K

• HP PavilionNotebook-15-ab064tx: the laptop freezes after booted

  My laptop will freeze when I started on the desktop

  (without connection to the wall) (not all the time but frequently)

  But if I power up with pluging it on the wall, the decrese problem. (but sometimes have the same problem)

  Can I know what the problem and how to solve?

  Looking forward for your answer

  Respect of

  Hi there @SteveTung,

  Before I provide documentation of troubleshooting, I would like to take a moment to welcome you to the HP support community. I'll do my best to help solve the portable gel after the start.

  Please make sure that the AC adapter cable is not plugged into a power strip, surge arrester, or secondary power source. It should be directly into a wall outlet.

  Have you tried running in Safe Mode?

  Did you do a BIOS reset?

  Have you tried to do a disk defragment?

  Have you tried to do a Disk Cleanup?

  Have you tried to clean the vents?

  Is the noisy fan or turn constantly?

  Is the hotter than normal PC?

  Have you tried tests to hardware failures?

  Here are the documents of test and calibration of the battery and improve the performance of the battery .

  Here is a link to the HP Support Assistant, if you need it. Simply download and run the application and it will help with the software and drivers on your system that need updated.

  Here are a few other documents for you that can help:

  • Computer hangs or freezes
  • Set the slow system performance.
  • Reduce the heat inside the PC to avoid overheating

  If this post helps you solve the problem, please pay to the front by clicking on the button accept as Solution , right of the thumbs up icon. You can click on the Thumbs up icon to show your appreciation for my efforts today!

  If you need assistance, I would be more than happy to continue to help. When you re - post, please provide me with the results detailed above, troubleshooting your model number (How can I find my model number or product number?) and which Windows operating system you are running.

  Thanks for joining in!

  Have a wonderful day!

• My Studio laptop freezes after 10-15 minutes after I turn it on. What could be the problem?

  I turn on my laptop and everything works, but it freezes.
  What can I do if it does not freeze?

  Hello

  What antivirus/antispyware/security products do you have on the machine? Be one you have NEVER
  on this machine, including those you have uninstalled (they leave leftovers behind which can cause
  strange problems).

  ----------------------------------------------------

  Follow these steps:

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  ==========================================

  After the foregoing:

  How to troubleshoot a problem by performing a clean boot in Windows Vista
  http://support.Microsoft.com/kb/929135
  How to troubleshoot performance issues in Windows Vista
  http://support.Microsoft.com/kb/950685

  Optimize the performance of Microsoft Windows Vista
  http://support.Microsoft.com/kb/959062
  To see everything that is in charge of startup - wait a few minutes with nothing to do - then right-click
  Taskbar - the Task Manager process - take a look at stored by - Services - this is a quick way
  reference (if you have a small box at the bottom left - show for all users, then check that).

  How to check and change Vista startup programs
  http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.html

  A quick check to see that load method 2 is - using MSCONFIG then put a list of
  those here.
  --------------------------------------------------------------------

  Tools that should help you:

  Process Explorer - free - find out which files, key of registry and other objects processes have opened.
  What DLLs they have loaded and more. This exceptionally effective utility will show you even who has
  each process.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

  Autoruns - free - see what programs are configured to start automatically when you start your system
  and you log in. Autoruns also shows you the full list of registry and file locations where applications can
  Configure auto-start settings.
  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
  Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspx

  There are many excellent free tools from Sysinternals
  http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx

  -Free - WhatsInStartUP this utility displays the list of all applications that are loaded automatically
  When Windows starts. For each request, the following information is displayed: Type of startup (registry/Startup folder), Command - Line String, the product name, Version of the file, the name of the company;
  Location in the registry or the file system and more. It allows you to easily disable or remove unwanted
  a program that runs in your Windows startup.
  http://www.NirSoft.NET/utils/what_run_in_startup.html

  There are many excellent free tools to NirSoft
  http://www.NirSoft.NET/utils/index.html

  Window Watcher - free - do you know what is running on your computer? Maybe not. The window
  Watcher says it all, reporting of any window created by running programs, if the window
  is visible or not.
  http://www.KarenWare.com/PowerTools/ptwinwatch.asp

  Many excellent free tools and an excellent newsletter at Karenware
  http://www.KarenWare.com/

  ===========================================

  Vista and Windows 7 updated drivers love then here's how update the most important.

  This is my generic how updates of appropriate driver:

  This utility, it is easy see which versions are loaded:

  -Free - DriverView utility displays the list of all device drivers currently loaded on your system.
  For each driver in the list, additional useful information is displayed: load address of the driver,
  Description, version, product name, company that created the driver and more.
  http://www.NirSoft.NET/utils/DriverView.html

  For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
  Control Panel - device - Graphics Manager - note the brand and complete model
  your video card - double - tab of the driver - write version information. Now, click on update
  Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
  Uninstall - REBOOT it will refresh the driver stack.

  Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
  with their own software and drivers and all other main drivers that you have.

  Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
  Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
  BIOS, Chipset and software updates on the site of the manufacturer of the system here.)

  Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
  each installation.

  Always check in the Device Manager - drivers tab to be sure the version you actually install
  presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
  in particular that) so to install a driver - reboot - check that it is installed and repeat as
  necessary.

  Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
  manually by model.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  How to install a device driver in Vista Device Manager
  http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

  If you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
  Updates, that leaves about Windows updates but it will not install the drivers that will be generally
  older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
  get new manually if you wish.

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  ===========================================

  Refer to these discussions because many more excellent advice however don't forget to check your antivirus
  programs, the main drivers and BIOS update and also solve the problems with the cleanboot method
  first.

  Problems with the overall speed of the system and performance
  http://support.Microsoft.com/GP/slow_windows_performance/en-us

  Performance and Maintenance Tips
  http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125

  Explorer Windows stopped working
  http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/6ab02526-5071-4DCC-895F-d90202bad8b3

  Hope these helps.

• Computer screen laptop black after changing user or shutdown.

  I am running Windows Vista Home Premium Service Pack 2 on an Acer Extensa 4420.  I had problems with my laptop screen.  Whenever we try to change user or shut down the computer, the laptop screen does not illuminate.  I tried something I read on the internet, where you remove the battery and unplug the unit and then put the back and reboot and it worked for awhile but is less consistent.

  I am currently using the computer with an external monitor connected.  I downloaded the latest driver for my graphics card and that didn't make a difference.

  Hello

  ·         Since when are you facing the issue?

  ·         Black screen that occurs after that use the button change user, is what happens when the applications for the user you are currently logged as long as.

  ·         Was it all (hardware or software) changes made to the computer until the problem started to occur?

  ·         Does it happen on any user where you spend one?

  ·         Using a VPN connection?

  ·         What type of internet connection you have?

  ·         Who is the manufacturer of the graphics card?

  You can check if the third-party application is causing the problem. To identify which application can be the question originally, to perform a clean boot on your computer. To configure the boot of the computer follow the link below.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Note: When you are finished troubleshooting, follow step 7 article to start on normal startup.

  Hope this information is useful.

  Amrita M

  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Laptop HP OMEN - 15-5010nr: Omen HP 15: backlit keyboard does not not after BIOS update

  This morning my HP omen arrived by mail, fully functional with everything in tact. After I left my laptop to install the updates from HP Support Assistant (one of these being an update of the BIOS updates), I returned to find my computer restarted and my enlightened retro keyboard does not. After trying to use HP OMEN control to fix the keyboard, I found the keyboard flashes when I click "Apply to all Zones", but then immediately turns off again. Is it possible to fix this keyboard backlit ir question can we see an update in the near future that resolves this problem?

  Found a solution! Apparently, the keyboard stops after the update of the BIOS, so to reactivate just push F5.

• Pavilion 15-ab137ca: stuck on the management of the BIOS screen after BIOS update

  A ran a BIOS update that was a solution on this forum to prevent the Startup Menu to appear whenever I start the machine. Said that he would change from F16 to F10. Now, he has been slain on the screen of the BIOS for 30 minutes management. The display shows, the system BIOS is updated. This update will take a few minutes to complete. Do not close or remove the external power supply to your computer during the process. Check the new BIOS image. Block 2048/2048. Progress at 100%. How long should I wait?

  Hey!

  I am pleased that you are in your laptop.

  What is the screen below as you talk?

  

  All HP and Compaq computers that were manufactured with 10 Windows can use Secure Boot. Secure startup is enabled by default on these computers.

  If the image above is actually what you are talking about, please take a look at the documentation for Secure Boot . You will see a section called disabling Secure Boot... This should help you with the start menu.

  I hope this helps!

  Please let me know!

  Have a great day!