HP Pavilion Desktop 500-281: CD-ROM works do not at all. Car not even appear under "computer".

Help! I try to get my CD-ROM to appear and work on my HP desktop model 500-281, Windows 7. I got the computer now for a little over a year. Use to work. For some reason, it seems to be nothing listed under 'Programs' about my CD-ROM. When you insert a disc, nothing happens. The drive doesn't appear even when you look at all the drives on my computer. I tried troubleshooting several times using the HP wizard without help. He tell me there is no driver for the CD, but I can't seem to fix no matter what I try to use the automated methods. Went to the HP site but it was no helo to enter my model number to download a driver. Any suggestions would be greatly appreciated.

Thank you!!!

Hello

Try please run now from the following link:

http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

or try:

http://support.Microsoft.com/kb/314060/en-us

Kind regards.

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