HP Pavilion desktop computer - 550-a114: drive is not reading the disc

When I put a disc in the CD/DVD drive, it runs but nothing else happens.

Also, I'm new to Windows 10.  Why can I not see the DVD drive from the list of products covered by this PC?

Thanks for trying to help.  Online tech had fixed.  The plug goes from the drive to the motherboard had dislocation (in this way right out of the box store).  I had to open the tower and plug it back together and now it works fine.

Tags: HP Desktops

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    Hello

    Step 1: Please do all the same underneath if you did some before as is often total
    a process that solves the problem.

    Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
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    Then, work your way through these - don't forget the drive might be bad, could be a coward
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    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

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    Some DVD players do not use the Windows default drivers so check with the system manufacturer
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    ===============================

    Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
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    Did you follow the Troubleshooting Guide for the reader who still does not work? There are
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    Check with your Maker system and a device for the two possible firmware updates and the
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    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    I hope this helps.
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    Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
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    Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
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    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
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    ===============================

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    Check with your system manufacturer Maker and device for possible firmware updates and the good
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    -----------------------------------------------------------------------

    You can probably find more info here and maybe even registry settings correct for your CD/DVD drive
    a person with the same model.

    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    I hope this helps.
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    Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
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    Then, work your way through these - don't forget the drive might be bad, could be a coward
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    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

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    When you insert a CD or a DVD, Windows Vista may not recognize the disc
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    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then check the cables
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    Some DVD players do not use the Windows default drivers so check with the system manufacturer
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    ===============================

    Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD &)
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    Did you follow the Troubleshooting Guide for the reader who still does not work? There are
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    Check with your Maker system and a device for the two possible firmware updates
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    Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
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    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

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    -----------------------------------------------------------------------

    You can probably find more info here and maybe even the exact registry settings for your
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    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    I hope this helps.
    Rob - bicycle - Mark Twain said it is good.

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