HP Pavilion g6-1310ex: HP Dvd Writer problem

Hello Sir/Madam

Please help me I have a problem in my DVD - RW drive when I insert a blank dvd shows 1.31 1.31 GB instead of 4.7 GB GB. What I can do. How can I solve this problem?

As for kinglord55

I contacted Princo technical engineer and I described the problem to him and provide him with my laptop model and other info, so he found the idea... their message for me is the following:

"We have investigated your problem and summarized our end as follows:
* Our DVD Slim 24 X is very thin, so that your computer laptop DVD - RW burner is recognizing our DVD Slim Mini DVD-R (8 cm 1.5 GB).

* This can be happen because of the incompatibility of firmware DVD - RW writer or ancient writers of DVD - RW model.

DELL N5010 is little bit old model, we tested with DELL N5110 and most of the writers for laptop / desktop model DVD - RW and it gives excellent performance. Already said some model PC computer and other portable computers, he's working with a capacity of 4.7 GB. It's the same reason.

We recommend to contact your laptop vendor to update the firmware of your DVD - RW burner or try to use the new template writers. Reference DELL always have their latest firmware. »

I think that my DVD - RW is old as he said and will never recognize the slim DVD-R that I updated its firmware, but nothing happens.

Add I used another brand of discs that are not thin and it gives me the full capacity of 4.7 GB with no problems and that make sense and confirms the notion of engineering technique.

Tags: Notebooks

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