HP Pavilion Notebook PC g6: HP Support Assistant Windows 10 questions

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• HP Pavilion Notebook PC - problems HP Support Assistant g6-1188sa.

  This is my first post, so I'll try to be as clear as possible.

  The HP Support Assistant updates, here's a picture of the screen update:

  

  In addition, along the bottom of the window HP Support Assistant State of the product name, serial number and product number are all "Loading"... ». Here is a picture of the bottom of the HP Support Assistant window:

  

  

  Any help/suggestions are appreciated.

  I upgraded the OS on my g6-1188sa Notebook PC of Windows 7 Edition Pavilion Home Premium to Windows 7 Professional (64 bit). Which, I now realize was not necessary.

  You have the latest version of HPSA? If not, uninstall, restart your machine and get the latest here:

  http://h71036.WWW7.HP.com/HHO/us/en/pclc/articles/HP-support-Assistant.html?JumpID=reg_R1002_USEN

• HP Pavilion Notebook 15-e056se: HP Support Assistant works not properly...

  Hi, so I have this laptop for more a yaer now, and whenver I try to update my drivers through HP Support Assistant, he begins, download then says installation then it says full, but nothing is really happening. I tried many times to download Bluetooth driver, audio driver, the synapatcis of the Touchpad, but every time the same thing, it says: installation complete, just as I click Next, it will prompt you to update again. I uninstalled HP Support Assistant several times and installed again, but the same thing happens. Someone please tell me a solution for this.

  Hi @Ahsan19

  I understand that when you try to update the drivers by using HP support assistant there is no change.   You tried to uninstall and reinstall the HP support assistant without result.

  I would try to update the drivers manually.  Here is a link to the Drivers of laptop HP Pavilion 15-e056se to get them.

  If you still experience a problem you can try to install in safe mode. Safe mode of Windows 8

  If the problem persists, I suggest contacting HP support for assistance. They can access your system remotely to help overcome the difficulties.

  Please contact our technical support at 800-474-6836. If you do not live in the United States / Canada region, please click on the link below to get a number of assistance for your region.

  World wide phone holder

  Good luck!

• HP Pavilion g7-2298nr Notebook: issue with HP Support Assistant Info

  When I checked to see what messages HP Support Assistant inportant was for me. I received a notice from the HP support

  Assistant that my protection against viruses and spyware were not working.  It shows that they are both off the coast.  I have Trend Micro Anti

  Virus and this shows to work properly.  I also use Anti Malware. Is there something that is incorrect?  Is there a way to

  me to remove the messages from the HP Support Assistant? Thanks for any help.

  Paul

  Hello doowop47,

  It may be a glitch in the wizard for help. I know that this kind of thing happened often a few years back with other brands of anti-virus. This was due to the fact that the HP Support Assistant only worked with precision with Norton. It may still be the case today.

  The Support Assistant runs automatically at startup? If so, you can turn it off and it won't hurt anything. It can be turned on again since the program Panel.

  Here is a link showing another Expert HP explaining how to disable the wizard.

  Re: HP Support Assistant - how to disable start up / re-HP - 2464017 Support Forum

  I know that this does not resolve the warning itself, but it is not entirely uncommon to happen.

  I guess the support Wizard is also updated.

• PC HP PAvilion 15-N011TX NB: HP Support Assistant does not

  My Hp Support Assistant and a few other applications stopped working when I upgraded my Windows 8 Windows 8.1 windows form. I don't know why this is happening as I was using windows preinstalled in my notebook. Kindly to provide me a solution for this.

  Also, I want to know the product key of windows which I use because it never shows me a product key when I try to check it out.

  Hi @Abhishek_07,

  Thanks for posting HP forums!

  I understand that you have problems with the key product and HP Support Assistant. I want to help.

  Please uninstall the HP Support Assistant of the program and features in the control panel. Restart the computer and then download the HP Support Assistant from here: http://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html. Reinstall it.

  The product key has been incorporated in the BIOS. You will need software to read.

  See step 3 of the link: How to find product key for Windows 8 or 8.1 Windows

  Please let me know if that solves the problem by marking this post as "accept as a Solution.  To simply say thank you, click the Thumbs up below!   If you need more assistance let me know and I will gladly do everything I can to help. Thank you.

• Pavilion 500 - a 003: hp support assistant

  HP Support Assistant says that antivirus Protection is disabled.

  In the task bar, there is a flag with a Red Cross, and when I click on that it says that Windows Defender is turned off (correct)

  and that Norton 360 first is off.  But Norton is running and has a green check mark.

  Why is this happening?

  Hello wotthe,

  Sorry for the inconvenience. Please try the suggestions from a similar thread posted here:

  http://h30434.www3.HP.com/T5/other-notebook-PC-questions/is-Norton-working-or-not/TD-p/3650690

  Harry

  Norton support

• HP 15 Notebook PC TS: hp support assistant

  My laptop is about a month old.  My HP support assistant said I've updated, but it will never be done download.  It connects to the HP Server and then everything just never finished downloading.  I uninstalled HP Support Assistant and reinstalled.  Now, he shows even more updated, but just hangs there doing nothing.  Any ideas?

  Hi @horseles,

  Thank you for the update.

  I am very glad that you were able to solve your problem.

  If you believe that my post helped you please choose an accepted solution to help others.

  Have a great day!

• Pavilion dv7t-6100cto Quad: HP Support Assistant software does not properly

  The software assistant support as I understant that it has been recently updated by HP will not work correctly. The objects he finds to put up-to-date in trail drivers and software download but will not be installed. It indicates that an error occurred and he will try again later. Whenever he tries it again it gives the same result. It is proposed that a Software Support Update Wizard in this package but as mentioned above it will install not even during installation by itself. Oddly enough when you go to the HP support site and scan for the driver and the software updated this newer version of update of HP are not offered as an update. Someone knows how to fix this?

  Hi @fishcrazy13

  I see that you are having problems with your HP Support Assistant. I'll be happy to help you with this problem. First go to your programs and features in Control Panel and uninstall it from there. Then download and install the HP Support Assistant again.  Then try to run the updates.  Let me know how it goes.

• HP support assistant program show question mark sign

  I have Pavilion dv6 in my program computer hp support assistant show sign of question mark please help me how do slove this problem.

  Where you see the question mark? HIS most recent HP icon is a circle of drunk with? in the middle.

• HP Support Assistant: Windows install you seek support Assistant.msi - HP Support Assistant already installed

  HP Support Assistant is installed on my laptop.   However, at startup, Windows Installer tries to find HP Support Assistant.msi how can I get rid of this message of Windows Installer?

  I was able to solve the problem.  I have removed HP Support Assistant and then restarted windows several times and then reinstalled HP Support Assistant.  Support Assistant works very well and I don't get the error from the installer.  Problem solved.  Thanks for the help. ... Jim

• With the help of HP Support Assistant (Windows 8)

  Hey guys,.

  I know that some of you are new to Windows 8. I want to remind you that windows 8 has the same function (HP Support Assistant) your laptop last was if you own one.

  If you don't that is fine I'll show you what I mean

  HP Support Assistant is a software designed to help you keep your computer in working condition, prevent potential problems occur and resolve problems quickly and easily. The program also provides information valuable system you need for troubleshooting computer problems.

  

  In SA HP (Support Assistant), you can:

  • Access to your user's Guide for the laptop.
  • Run updates and the updates
  • To connect to the Internet
  • It gives you the # to Contact the Technical Support
  • Test of your Audio and Video
  • Test of the battery and performance of your laptop
  • Make a diagnosis of your problem of hard disk, optical drive and network .
  • You can start a Backup and recovery by here.
  • Connect your new Printers and Accessories also by support Assistant.

  

  This DOCUMENT describes how to use the HP Support Assistant software to learn more about your computer and keep it running smoothly.

  Guys please enjoy this feature. It will be useful.

  THX

  Hope it will be useful.

  THX

• HP Pavilion Notebook 15-e009ax: y at - it windows 7 drivers for HP Pavilion Notebook 15-e009ax

  Are there Windows 7 drivers for the HP Pavilion Notebook 15-e009ax.

  You are the very welcome.

  Try the ethernet directly from Realtek driver. DL and install the 2nd driver on the list.

  http://www.Realtek.com.tw/downloads/downloadsView.aspx?langid=1&PNid=14&PFID=7&level=5&Conn=4&DownTypeID=3&GETDOWN=false

  Card reader: DL and install the driver first on the list.

  http://www.Realtek.com.tw/downloads/downloadsView.aspx?langid=1&PNid=15&PFID=25&level=4&Conn=3&DownTypeID=3&GETDOWN=false

  What model of wireless card your laptop there?  I need to know that to post the link to the right driver of BT.

  The unknown device it can be several things, so please post the hardware ID of the unknown device.

  Find by:

  Go to Device Manager.  Click on the unknown device and then click the Details tab in the upper part of the device window unknown.

  Now, you see a drop-down list of property and it is set by default to the Description of the unit.  Drop down on it and select the second element (Hardware ID).

  After the first string of characters you see in the window.

• Pavilion Notebook 2301ax g6: need drivers for windows 7 for g6 pavilion laptop 2301ax

  Had seen past forums of the same problem, the links did not work

  Hello:

  You should be able to use the W7 x 64 divers and the software of the g7z-2100 on your model, except the BIOS and firmware files.

  http://support.HP.com/us-en/drivers/selfservice/HP-Pavilion-G7-2100-notebook-PC-series/5262610/model/5275620

  In addition to the information above, you will need to install the drivers for the amd chipset and restart the PC.

  The chipset drivers install the smbus and usb3 controllers.  You want the first file on the Web page.

  http://support.AMD.com/en-us/download/chipset?OS=Windows%207%20-%2064

• HP Pavilion 15 laptop: HP Support Assistant has white icon in the taskbar

  I recently reinstalled hp support assistant and now I get a white page in my taskbar rather than the blue question mark

  any ideas?

  Hi @Supiriom ,

  Thank you for visiting the Forums HP's Support and welcome. It's a great site for information and questions. I looked in your question about your 15 HP Pavilion Notebook and the HP Support Assistant, showing a space where the question mark should be. Here is a link to troubleshoot the HP Support Assistant. You need to maybe uninstall and reinstall.

  I hope this helps.

  Thank you.

• Pavilion 15 P036tx: HP Support Assistant cannot connect to HP servers

  My HP Support Assistant could not communicate with HP servers. I can't download updates and I can't check for update because it connects to hp servers. My laptop is connected correctly to the LAN. What is the solution for this?

  Hi @nadishan

  I understand that you are having problems with the HP Support Assistant. I'm happy to help you.

  See if any of these help. I would like to begin by troubleshooting.
  HP PC - troubleshooting HP Support Assistant (Windows 8)
  With the help of HP Support Assistant (Windows 8)

  HP Support Assistant