HP Pavilion Notebook PC - problems HP Support Assistant g6-1188sa.

This is my first post, so I'll try to be as clear as possible.

The HP Support Assistant updates, here's a picture of the screen update:

In addition, along the bottom of the window HP Support Assistant State of the product name, serial number and product number are all "Loading"... ». Here is a picture of the bottom of the HP Support Assistant window:

Any help/suggestions are appreciated.

I upgraded the OS on my g6-1188sa Notebook PC of Windows 7 Edition Pavilion Home Premium to Windows 7 Professional (64 bit). Which, I now realize was not necessary.

You have the latest version of HPSA? If not, uninstall, restart your machine and get the latest here:

http://h71036.WWW7.HP.com/HHO/us/en/pclc/articles/HP-support-Assistant.html?JumpID=reg_R1002_USEN

Tags: Notebooks

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