HP - 870-01 desktop PC OMEN: problems HP Support Assistant

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• HP - 870-01 desktop PC OMEN: Virtualization

  I thank all members of this forum, I am newbie. My system is a PC OMEN of Office HP - 870-017ns (ENERGY STAR)

  My question is:

  I want to install a Virtual Machine, an Oracle in a 64-bit as my system environment. I can't find my 64 bit environment during installation of the virtual machine. Do I need to make some changes in my BIOS or in my system?

  Thank you.

  By.

  Sistema 10 64-bit Windows Home. CPU Intel Core i7 6700 K @ 4.00 GHz sky Lake 14nm technology.

  16, 0GO double-channel RAM.

  Placa base HP 2B4B (U3E1).

  Grafica SMBX2231 (1920x1080@60Hz) forced to Ge NVIDIA GTX 970.

  Storage:

  238GB SanDisk (SSD)

  931 GB Seagate (SATA).

  Unidades opticas Hp DVD - RW HLDS.

  Audio Realtek High Definition Audio.

  OK, following instructions, now I can see my 64bits w10 on the Oracle based software environment. Thank you very much. Good bye.

• Problem HP Support Assistant...

  Hello! I use a HP Pavilion notebook g4-1024tx. Each month, HP Support Assistant from my computer will tune to my computer. But I always see, because I need to use the computer for homework. Then, day after day, notch by notch, I found that my computer was getting slower and slower. I don't know why. I thought that I used CCleaner Disk Defragmenter and disk cleanup to clean the drive from my computer, what will make my computer go faster. But instead of going faster, it went even slower. This few days, then I discovered that maybe HP Support Assistant Tune Up will help you do. Yesterday morning I started the Tune Up, by pressing the last Tune had been delayed Up (10/01/2012). This Tune Up kept field of Disk Defragmenter Microsoft Windows treatment. Also, this Tune Up was working very slow, as slow as a turtle, it started yesterday and have not yet finished until today. As a result, I try to get help in the Forum of Support HP so I cancelled the Tune Up. Please tell me why. Thank you!

  Enter the BIOS by typing/holding the F10 key immediately after switching on the laptop. Use Diagnostics to test your hard drive.

• HP Pavilion Notebook PC - problems HP Support Assistant g6-1188sa.

  This is my first post, so I'll try to be as clear as possible.

  The HP Support Assistant updates, here's a picture of the screen update:

  

  In addition, along the bottom of the window HP Support Assistant State of the product name, serial number and product number are all "Loading"... ». Here is a picture of the bottom of the HP Support Assistant window:

  

  

  Any help/suggestions are appreciated.

  I upgraded the OS on my g6-1188sa Notebook PC of Windows 7 Edition Pavilion Home Premium to Windows 7 Professional (64 bit). Which, I now realize was not necessary.

  You have the latest version of HPSA? If not, uninstall, restart your machine and get the latest here:

  http://h71036.WWW7.HP.com/HHO/us/en/pclc/articles/HP-support-Assistant.html?JumpID=reg_R1002_USEN

• HP Support Assistant v7.7.34.34 problem

  I've recently updated the HP Support Assistant software on my HP ENVY 700-230qe PC (Windows 8.1) of the 7.4.45.4 version to the new version of 7.7.34.34 (such as published on the site of downloads of software and driver for my machine). To enable the removal of the previous version, I was forced to use the 'Repair' tool (which should not be necessary under normal circumstances). After you have installed the latest version, I discovered that some features of the program no longer work correctly. When you try to use some tools to Support Assistant (i.e., my computer > Diagnostics & resources), I get the error message "Page not found" :

  "The page of the link is not available at this time. Please go to HP Support Assistant,

  Keep and then click the Refresh button. If you continue to see this message, please

  Click on the feedback button and provide feedback. »

  I do not understand the error message above. My suspicion is that the 7.7.34.34 update version is buggy - or maybe the remains of the old 7.4.45.4 version are still in place (HPSA reports that both versions are always installed, although the control panel lists only the latest version). In addition, I met the same question with another PC HP Windows 8.1 in my household. Uninstallation of 7.7.34.34 (again requiring the "Fix it" MS tool) & then put it back does not solve the problem either. Any suggestions for a solution?

  Uninstalling HP Support Assistant is not just using the uninstall tool in Control Panel.  This Youtube video shows all the steps, do not blink because it is fast.

  https://www.YouTube.com/watch?v=4Y29GKRLQl4

  If the previous version was working for your taste, handed it to if you are comfortable with it.  However also check this thread and the problems associated with it:

  http://h30434.www3.HP.com/T5/desktop-operating-systems-software-recovery/help-with-Windows-Support-Assistant-for-Windows-8-1/TD-p/4679542

• 500 - 242ea: unable to see the latest version of HP Support Assistant shortcut on my desktop

  I downloaded the latest version of HP Support Assistant 7.7.34.34 - the download file is sp68201. The current when configuration ok without error messages, but I do not understand a HP Support Assistant shortcut on my desktop. I navigated to the HP folder on pc and found the app, but the Support loaded up, but a message pops up saying "Support Assistant has detected the error and closes.

  I uninstalled and reinstalled but still get nowhere.

  How can I make it work?

  Problem solved. Had to re - install Windows 8.1 Refresh Pc did not resolve the issue

• HP Support Assistant - problem with shortcut

  I have the problem with the HP Support Assistant, when I open the shortcut on the desktop, I get the error: "the element 'HPSF.exe' that this shortcut refers has been changed or moved, and this shortcut no longer works correctly. You really want to remove this shortcut? »

  I'm tempted to open it from the beginning, the same thing happens. I don't know what happened with the HP support assistant and with the shortcut. I am not be reinstalled HPSA. I did nothing, I don't know how it happened.

  Do I have to reinstall HP Support Assistant or can I fix? What should I do to fix this?

  I'm using Windows 7 Ultimate 64 bit.

  Hi Licpa,

  Thank you for visiting the Forums HP's Support and welcome. I read your thread on your laptop and have the HP Support Assistant with questions. Here is a link to uninstall the HP Support Assistant software. You can reinstall it here.

  I hope this helps.

  Thank you.

• Omen J2W10AV #ABA: driver Nvidia laptop HP Omen - HP Support Assistant or Nvidia Geforce experience?

  Is there a difference between the graphic drivers downloaded through Nvidia GeForce experience or HP Support Assistant? Their version numbers do not match. I currently use GeForce experience to keep my graphics driver updated, but I also have a problem with how strong the fan may be when you play. I didn't know how hard it gets. If the driver supplied by HP is better suited for this laptop?

  Appreciate any help.

  @Kimikaze ,

  Hello and thanks for the display on the HP support forums.  When going with drivers for all laptops always stick with links and tools from manufacturers.  The reason is that pilots have been designed for this application.  They can use a similar number as a GT750 however chip the chip built for laptop him more often were modified slightly to adapt to demand.

  Link at the bottom, so only use the drivers from HP and tools for your HP laptop.  Direct drivers from the chipset manufacturer may not be the same and ask questions for you.

  Thanks again for posting and have a great day.

• HP Support Assistant on my laptop or desktop does not detect the other machine.

  HP Support Assistant on my desktop or my laptop does not detect the other machine.  They are both on the same network.  Both are HP machines. Both are running Windows 10.  Is normal.  I would like to kind of monitor my desktop with my laptop when I'm away from home.

  @bmedbury

  The behavior you describe is normal - the HP Support Assistant is a program "per computer", in other words, each program HPSA lies and keeps track of just a computer on which the program is installed.

  When you see a post that will help you,

  Who inspires you, gives a cool idea,

  Or you learn something new.

  Click the 'Thumbs Up' on this post.

  My answer-click accept as Solution to help others find answers.

• Problem with HP Support Assistant

  When I open HP Support Assistant (in response to the message) it loads OK and when I press NEXT on the Welcome screen I get the homepage with a choice of 8 plates to the choice. Tile "updates and the updates" indicates that it is 'Important Update available' and when I click on the tile that will display the page 'updates & tune-up' with a total of 5 important updates selected for download.  However, that's all - none of the other links on this page responds to a click of the mouse and the button "Download & install" appears to be grey and has no reaction when clicked.

  I also get a message from my Norton security that there "by HP heavy CPU usage.

  Can someone out there please help?

  Longframbri

  Lets start with you help us by identifying your laptop completely.
  
  HP has made and sold more than a thousand different models of laptops and desktops over the years. It is difficult to help you if we don't know which specific model you own...
  
  Method #1: If the laptop boots into Windows, you can retrieve your product number by pressing Fn + ESC key.
  
  Method #2:
  Remove the battery and look in the compartment where the battery was installed. You should see a Service number with the printed part number and product name. Thanks for posting the p/n (with all alphanumeric characters) here. If you live outside of North America, it helps us if you post the country of purchase.  Also post the CPU type and prepare operating system installed. (AMD or Intel). P/n in the following image is the number of the product.
  
  
  
  Your description of the issue would seem to indicate that an uninstall of the HP Support Assistant and the installation of the latest version would be a good starting point.

• Pavilion A7F22AV: HP Support Assistant problem

  I download the latest version of HP Support Assistant. This is the version 8.1.52.1. For unknown reasons, a yellow exclamation point is on the question mark icon blue HP Support Assistant updates the day I planned the HP and messages. I know from experience after which means I have to open HP Support Assistant and decide on something. I watch the action log and messages and there is nothing to comment on, and I see no update has been done.   The only way I can get rid of exclamation point on the icon question mark HP Support Assistant is to RESTART my computer. What is causing the exclamation on the HP Support Assistant icon?

  Drumman2, welcome to the forum.

  If you have enabled for Messages and updates and there is nothing available, I suggest you uninstall HPSA and install the version appropriate for your computer from here.  It is possible that a problem has occurred when you installed it.  I've seen this kind of problem before.

  Please click on the button + Thumbs up if I helped you and click on accept as Solution If your problem is resolved.

• Problem with the hp support assistant

  There are a lot of available system updates when I scanned the updates using hp support. I've updated the recommended updates. After update, a pop-up message will appear telling you ave to restart the computer inorder to apply the updates. But even after rebooting, I could see the same popup messages that appear again and again. I can't access main window. Please help me.

  Thank you

  Firstly, uninstall your current version of HP Support Assistant using Microsoft 'Fixit' at the following link: this is particularly useful for correcting problems that may prevent resettlement on the machines running a 64 bit OS.

  http://support.Microsoft.com/mats/Program_Install_and_Uninstall

  Please try to uninstall, download of the last being and resettlement.

  Here is the link to the latest version of HP Support Assistant:

  http://ftp.HP.com/pub/SoftPaq/sp58501-59000/sp58915.exe

  Here is the link to the latest version of the HP Software Framework:

  http://ftp.HP.com/pub/SoftPaq/sp59001-59500/sp59202.exe

  So here's a support document which guides you step by step: http://support.hp.com/us-en/document/c02435801

• Office using Intel h8 - 1520t with special configuration problems with HP Support Assistant 8.1

  Several days ago the wizard help notified me that I had to do an update review. It was an update Broadcom Bluetooth of a certain type. He had numbers, a slash and more after him.  I installed it.  He went through all the steps of installation, but not the last step.  Now, I get an error whenever I start up the computer indicating that BTtray.exe does not load and btwapi.dll is not found.  Initially, I had Windows 8 and upgraded to 8.1 shortly after buying the computer. I have a wireless network adapter N Premium and Bluetooth (R) (2 x 2).  The only wireless thing I use my keyboard and mouse. I don't use Bluetooth, I bought the Bluetooth with my new computer for possible future use. I can't get rid of this message at startup.

  In addition, since HP Support Assistant made this mess, I decided to uninstall it. I can't uninstall it.  I tried to reinstall what can or was not perhaps not a newer version and settle, tried to uninstall and couldn't.  The Support Assistant comes with the computer of Windows 8. Now, I can not open HP Support Assistant.

  Now comes the Windows Update and it keeps me providing a lot of optional software. I'm now trying all that they offer.

  I fixed it without doing a system restore.  I went the SWSETUP and found the original SP, which has installed the HPSA. Since it has been uninstalled in part and partly not. I reinstalled the original who put the MSI available again.  Then, once that he the reinstalled, I used the uninstall found in the same ESP under SWSETUP and removed.  It took everything with it that you had to go and I have no more problems. In addition, I had found HPSA running in the Manager of tasks and Services got deleted as they should have.  Bad installing Bluetooth which began the questions was related to the services that are running.  Because I'm not using Bluetooth, I roamed my computer and stop all the Bluetooth Services running.  I have all service packs, has not deleted because they are not hurt anything sitting there. I have no error message.  I was getting a network message and I do not use a network on my PC and I was getting the error MSI just try to uninstall HPSA.  The MSI error would leap upward when you try to uninstall using the control panel and it is because Windows could do not seem to find this program in the MS file.  The wrong program installed I think was linked to Widcomm, probably a program of Broadcom Bluetooth.   Windows tried to use 13c4ce.msi from the windows file to uninstall through Control Panel.  It does not work. The following issues have been resolved for btwapi.dll, BTTray.exe, 1316 network error and MSI error.  HPSA does not work in Windows 8.1 Pro 64 bit.  Updates are not correct and I think that it is better to get updates.  Even the online hp scan does not work. Find your computer and peripherals, it fails to find updates for you.   I have my hp printer works very well and set up properly and he always tells me that I need an update that I have.  HPSA would be great if it worked. Interesting that somehow Windows Update picked up that my computer had been messed up and showed two updates that were made some time it y a. I reinstalled and no problem from that. Thank you. I learn to my new hp!

• serious problem with HP support assistant needs to close

  Presario SG3-110UK

  I downloaded an update for Assistant help now some time ago and I get an error "this application has encountered a serious problem and needs to close"-button to close the application or restart. Reboot Gets the same message.

  I uninstalled and reinstalled the application several times. It works once and then I get the error message.

  How to load a picture so that you can see what I'm talking about?

  Hello

  Try the following

  Firstly, uninstall your current version of HP Support Assistant using Microsoft 'Fixit' at the following link: this is particularly useful for correcting problems that may prevent resettlement on the machines running a 64 bit OS.

  http://support.Microsoft.com/mats/Program_Install_and_Uninstall

  When this has completed, restart the computer.

  Then download and install the latest version of HP Support Assistant of the page on the link below - the download links are to the bottom of the page.

  http://h18021.www1.HP.com/helpandsupport/HP-support-Assistant.html

  After installation, restart the computer again.

  Kind regards

  DP - K

• Problems with HP Support Assistant

  I accidentally uninstalled HP Support Assistant. So I downloaded the Setup program for the program, but the software does not work properly. The problem is that it appears more Assistant support icon in the taskbar. In addition, when the software is opened is displayed for a few seconds a black window with a few things written on the inside. I used the installation program is the following: http://ftp.hp.com/pub/softpaq/sp62001-62500/sp62291.exe

  Here are my computer details

  HP ENVY 15 Notebook PC

  Serial number: [under the direction of personal information]

  OS: Windows 8.1 64bits

  I hope someone can find a solution to this problem!

  Hi RedFrame,

  Thank you for visiting the Forums HP's Support and welcome. I read your thread on your HP ENVY 15 laptop and have the HP Support Assistant, problems or errors. Here is a link to uninstall the HP Support Assistant software. You can reinstall it here.

  I hope this helps.

  Thank you.