HP Pavilion TouchSmart 15-n005: laptop computer stuck on loading home page

I've recently updated ITunes and asked to restart my laptop in order to complete the update. After the reboot, when trying to log in I was kept waiting on the loading page that says welcome. I restarted twice now times have stayed for more than 10 minutes, I'm on my third reboot now and I was kept waiting on the home page of loading for more than half and hour. I would appreciate help as soon as possible because this is the laptop I use for assignments and work!

Hello @Jacquihenman,

Welcome to the HP Forums, a great place to find answers!

I came across your post and want to help you solve the problem with your HP Pavilion 15-n005 not start correctly. This can be caused by a few different issues, so first of all that they have to be narrowed down.

Please start by a hard reset. Once the laptop is back on follow the directions under "the computer crashes to the screen of the HP or Compaq logo or the Windows loading screen" of this document:

Computers laptops HP - computer won't start (Windows 10)

You can also run the trial extended, as he stated in this document.

I look forward to the results!

If this information was useful, click on the thumbs up!

Tags: Notebooks

Similar Questions

Maybe you are looking for

  • Satellite A40-SP151: can not make ethernet work card

    Hello I went and stupidly installed new XP on my Satellite A40 and I can't do the ethernet card working (just Windows will not recognize it).I tried MANY solutions (even some of this site) and the drivers and the problem is still there. If someone co

  • Lists all running menu items

    Hello If I have a State Machine controlled by an Enum with several elements, when I wire the Enum to a Structure of box and select 'Add a case for each value', the Structure of the case will be a box for each element of the Enum. As simple as that. I

  • REPLACEMENT OF THE USB

    I lost the USB for my wireless keyboard/mouse set, trying to find where I can get a replacement for him without having to get a new keyboard & mouse. Here are the details: Microsoft 2000 wireless keyboard. model: 1477, 3v 50mA. 09/WUG1066/KGR1066/201

  • 2005 pack 1 redistributable SVC, I have this update and she continues to try upgrade9 (30 times AND counting?

    Update keeps asking me to update this service pack, I've updated this time at 30, and he is constantly asking me to update. also help pls answer me at the * address email is removed from the privacy * I have problems using your hotmail e-mail.

  • HP Envy: Produce stuck

    Bought a HP Evny 21/6. Paid much more than I had planned for (over $ 1000).  I liked it until I noticed the stuck produce. I tried all the suggestions on this forum to see if I can get rid of it; no luck.  I called the place where I bought it, but th