HP Envy: Produce stuck

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• Envy 15: Stuck on the HP screen

  Good so recently I accidentally leave my laptop ran out of battery. I've loaded and started upward and it's gone through an update of windows then stuck on the loading screen HP during auto restart during this process. All I see is black HP logo and the white dots circling below until after a few seconds the HP logo becomes, but the indirect approach points continue.
  
  I did a hard reset but it changed nothing. I also ran each test system, it won't let me in the menu diagnosis and has passed everyone, including 2 extensive system testing.
  
  Whereas this problem is usually either a broken hard drive or fixed with a hard reset I am at a loss for what to try next. It's a HP Envy 15 with Windows 10 - 64 bit.

  Hello

  Try the following.

  First, use another PC to create a bootable Windows 10 DVD or a USB Flash drive via the following link.  Under the section "Imperative to create a cable USB, DVD or ISO", download the media creation tool.

  http://www.Microsoft.com/en-us/software-download/Windows10

  Once you have it, run the tool, select 'Create the installation media for another PC', then select the language edition of Windows 10 and 64-bit.

  Follow the rest of the guests to create this and then click on finish when done.

  Insert the Installation of Windows 10 support and stop the laptop by pressing the power button for 10 seconds.

  Click next to the ESC key as soon as you press the power button to enter the Boot Menu, and then select the Boot Options Menu ( f9 ).

  Use the arrow keys to highlight the CDROM (uefi) or USB Flash Driver (uefi) option, according to the type of media you created, then press on enter – if you are prompted to "Press any key to continue...". "- make.

  Start on the Menu of Boot Options Advanced - see Option 5 on the link below for more information on access to this.

  http://www.tenforums.com/tutorials/2294-advanced-startup-options-boot-Windows-10-a.html#Option5

  Then try to run the Windows system restore to return the laptop to a point in time before this problem occurred - see Option 1 on the link below for more information on this procedure.

  http://www.tenforums.com/tutorials/4588-system-restore-Windows-10-a.html

  Kind regards

  DP - K

• HP Envy 4504e: HP Envy 4504e - stuck now @ impression.

  Hello

  I have a HP Envy 4504e that is stuck at "Now Printing".  I went through the support of self-service on the withdrawal of the cartridges, pull the power for more than 60 seconds, turn back on etc, but nothing helped. I can't print from Android using the HP plugin, not can I print Windows 10.

  Copy tried directly on the printer function, does not. The printer seems to be impossible to connect to instant ink. I can connect to the printer successfully using the built-in web services web page, so I know that there are no network connectivity issues.

  I checked the support of security and it tells me that it has expired, as I bought the printer in may 2015 it said it expired in February 2016 and was recorded in December 2014. What is the warranty period by default on your printers?

  Any help would be appreciated.

  Kind regards

  Tim

  Greetings @_ti_mo_thy_,.

  Thank you access the Forums from HP Support for extra support! I see that you have problems printing, copy and access instant ink. I will do my best to help you with this problem.

  Find the IP address of the printer and configure a manual DNS.

  On the printer, go to the Wireless menu and view wireless details.

  Perform the following steps to configure a manual DNS:

  • Enter the IP address in a web browser (Chrome, Firefox, Safari, Internet Explorer), and then press Enter to go directly to this page. This should take you to your built-in Web server (EWS) printer.
  • Click the network tab.
  • In the submenu on the left, click Networking.
  • Then click on the network (IP) address.
  • Click Manual DNS server.
  • DNS preferred as 8.8.8.8 manual entry
  • Auxiliary DNS server entry as 8.8.4.4
  • Click on apply to finalize this change.
  • Note that menu above EWS items can vary in overall models of printers. If you do not see the exact topics that I've listed here, the subtopic you should always appear on the Networking tab.

  Then press the icon of Webservices or and reactivate your web services (required for the scan to E-mail, ePrint and other features).

  Restart the computer and the Android.

  Try to print again.

  If this helps you to find a solution, please click on the button "accept as a Solution. If you wish, to say thank you for my effort to help, click on the 'Thumbs Up' to give me a Kudos. Please let me know the results. Good day!

• HP Envy Touch: Stuck in Tablet Mode

  I was playing with my computer and somehow got in tablet mode. Now I'm stuck in it!

  Help, please

  HP Envy Touch

  Hi there @MeMyselfandI1,

  Thank you for visiting the Forums HP's Support and welcome! I read your post on the Forums of HP's Support and to see that you have problems with your desire to HP Touch being stuck in Tablet Mode.

  If Microsoft Windows 10 associated is the Tablet Mode you're stuck, here are some steps that may help you to disable the Tablet Mode and return to the Normal display.

  • Click or tap the Start button
  • Launch the settings application
  • Click or tap on 'System'
  • In the left pane of the screen, scroll down until you see "Tablet Mode"
  • Verify that the switch is set on off.

  If this provided a solution for you, please click Accept as a Solution while the other is which also turned on Tablet Mode knows how to turn off more quickly.

  If this does not work for you, I'd be happy to help you further and would need your model number (How can I find my model number or product number?) so that I can know what would be the best approach for a solution for you.

  I hope that step I had provided above helped!

  Have a great day!

• Help! HP Envy 100 stuck in endless reset / reboot loop

  My new printer Envy 100 has suddenly been unusable by getting himself stuck in endless reboot / reset loop.

  He started the other day. A message appeared on the touch screen of the printer asking me if I wanted to update the software. As everything works fine to this day, I clicked No. which seemed to he left.

  It restarts, goes through the motions, then as soon as the main home page appears, it turns black again and goes through all of this again and again and again...

  In one of the rare moments where I managed to access the settings before it turns off again, I have established that it * is * running the most up software to date.

  Anyway, I unplugged and back of left unplugged for a few days, and as soon as I plugged the in... He started and cannot be stopped.

  I'm on Mac OS X 10.6.8. No error message appears anywhere, it just gets stuck in this loop reset, without saying why.

  I hope someone can help - I can't use the printer at all.

  Thank you

  Giles

  OK, the solution came in the form of an update of the HP software. As HP offered to replace the item, a new update appeared for most HP printers, and I installed it on the computer. Check on the printer now revealed a new update here as well, so I thought that it is prudent to do both.

  Since then, this problem has disappeared.

  G

• HP Envy 1520t: stuck on the gray screen

  When I start my computer, it is stuck on a gray screen. I can't load anything. Is it possible to fix this? I don't have a windows recovery disk.

  Yes, this has been posted before that.

• Printer HP Envy 4500 stuck in shutdown

  I tried to copy a document.  I resized it by reducing the size, but intended to increase the size.  Error message said it was "impossible to analyze, power the printer off then back on."  If this does not work, the scanner is broken. "I pressed the power button / stop and screen read"shutting down", but it is stuck there.  None of the buttons work.

  Hello Dda1,

  Welcome to the HP Forums.

  I see that you have a problem with the printer not wanting to stop.

  Try unplugging the power cable at the back of the printer and the power supply.  If you use a power strip/bar, please connect the power supply directly on a wall outlet and stop using the Strip/bar.

  Here is a document that uses a LaserJet printer for example, but it is intended for HP products in general. Please click the link which explains the problems when connected to an uninterruptible power supply/Strip/surge protector power.

  If troubleshooting doesn't help not solve your problem, then I would say call the HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 and for all other regions, please click here: click here.

  Thank you for your time.

  See you soon,.

• Brand new Envy 100 stuck

  I got my printer out of the box, plugged. When we say install the cartridges, I did. After that he got stuck with the HP logo on the screen and nothing will happen now. Ive tried to stop, disconnect, restart, but it is now just stays on with the logo. no lights, buttons, nothing.

  Can it be reset, or must it be returned?

  Situation resolved. Called HP, they are shipping a new unit over the weekend. I have mine will share this with the delivery service. The technician said it was stuck in a loop and cannot be reset, rebooted, or fixed.
  Well, at least they're free replacement and delivery.

• HP envy: stuck on the black screen

  Hello, so my Hp Envy is stuck on a black screen. It's a screen lit, but it does not load windows. I tried a hard reboot, nothing. I've updated the BIOS and it seemed that nothing was happening then loaded windows. My antivirus has been turned off and need to restart the computer now its stuck on the black screen turned on again. Help, please!

  Hi @Jaxibrey,

  Thank you for visiting the HP Forums! A place where you can find solutions for your problems, with the help of the community!

  I stumbled upon your post on the laptop and wanted to help you! I looked into your problem on your HP ENVY laptop and having starting problems.  Try to make a hard reset.

  When you perform a hard reset note remove all USB devices. Disconnect all non-essential devices.

  Here is a link to put the laptop in Safe Mode. Then you can do a System Restore. System Restore will help if something is automatically updated and wasn't on the laptop. You may need to consider a few days before that the issue that has happened.

  Here is a link to computer does not start for Windows.

  Plug the adapter directly into a different wall socket. Do not connect it a power strip, surge arrester, or secondary power source as this could cause and issue.

  Please let me know how it goes.

  By clicking on the Thumbs Up below, you can say thank you! .

  Thank you.

• E HP Envy 7640 All-in-One-Sanchez: now, I have my documents stuck in the queue and I can get out. Help! I hate this printer...

  Whenever I change the paper (photo paper) when I get back to paper ordinary, it is immediately past offline or it gets stuck in the queue.  Now it is stuck in the queue.  Is it possible to get this printer to print without all these problems.  I am extremely illiterate on computers and this crazy.

  You helped me with "off connection" now can help you with this problem.  Thanks for the help, I really appreciate it.

  Hello @Sam141, greetings!

  Welcome to the HP support forums. I'd love to help you with your printing problems with your printer Envy 7640.

  I understand that you are a new user with this printer, that's why I suggest using an automated tool to correct this and many other common printer related issues.

  Go to http://hp.care/2bZ9w2q to download and install HP print and scan the doctor. This tool will be quickly and automatically perform several tasks resolution known problems for this problem. You can save this for future issues you can still.

  Please let me know if that solves the problem, or if you need assistance.

  See you soon

  Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

• HP Envy i7: random BIOS update stuck

  Then
  I put my computer in mode "Eve" and back in my bag. I come home and get him out I notice it is still and REALLY hot. I opened it and I am greeted by a "Update of the HP BIOS" screen (which).
  
  It reads:
  
  "THE system BIOS is being restored. The recovery will take several minutes to complete. »
  
  "Do not stop your computer during the process."
  
  'Write the new BIOS image.
  
  "Block 293 / 2048.
  
  "14% of activity."
  
  And he was killed on 14% for several hours.
  I think to turn it off (by removing the battery if needed), but I'm worried that it could cause permanent damage.
  
  Please help me
  Thanks in advance

  Hi @Masterfeli,

  Welcome to the HP Forum! Thank you for becoming a member of the HP Forum. It's a place dynamite to get help from the community, to get suggestions and find what has worked for others. Because you have the best experience, here is a link for you to see, if you have concerns: first time here? Learn how Post and more  what is your exact model of laptop HP Envy?  Computers laptops HP - how can I find my model number, serial number or product?

  I understand that you put your laptop into sleep mode and back in your bag. When you back and has taken out, the laptop was very hot and it was a BIOS recovery.  It is stuck at 14% for several hours and the message not to turn off your computer. As the laptop bag, it is more likely overheated several would impair aeration and the ability of the portable computer to dissipate heat.  I suggest you try a hard reset.  HP Notebook PCs - performing a Hard Reset or forced Reset. Please keep me updated.

  If this helped you to solve the problem, click on "accept as Solution" told the post. "To show that you 'like', or are grateful for my post, please click on the" ""Twww.Mountainview.rsb.qc.ca Up ' below. If there is anything else I can do to help, please don't forget to let me know!

• TouchSmart HP ENVY 17-j023cl: recovery stuck on 100%

  HP ENVY 17-j023cl TouchSmart

  I am trying to perform a recovery a few times, but I got stuck on this screen

  For a long time, the mouse is working, but I can press anything

  Hard drive is new and I run usb recovery, I know that's not the hard drive

  @Chai058

  It's just sad.  I'm sorry, that's happened.

  And I'm not sure what one should do; and I regret that no one answered - apparently nobody else knows precisely what to do, either.

  I guess at some point you will have to press the power button and turn off the laptop.  It can start later, it's 100%...

  Or - you could unplug the computer and carried over to a local home repair and see if something can be done with a system that is frozen and apparently will stay that way unless you intervene.

  If the computer is under warranty, you can contact HP and establish a contact / case - this can be useful if all goes on the side after you press the power button and you need help with the computer goes again:

  Contact HP support - USA-

  When you see a post that will help you,

  Who inspires you, gives a cool idea,

  Or you learn something new.

  Click the 'Thumbs Up' on this post.

  My answer-click accept as Solution to help others to find Solutions and answers!

• Envy TouchSmart laptop, 15 - create recovery media stuck please insert one of the following media

  Envy TouchSmart Notebook PC 15 - 8 64-bit Windows - create recovery media stuck on "Please insert one of the following media" - USB Flash drive or any optical drive found. She just keeps spinning a small wheel. The USB Flash drive is inserted and its light flashes.

  Hi, new Cheryl, I spoke with HP support. There is bad news and good news. They does not solve the problem with the process, they don't even try to. They just said that they embarquerions me a flash drive already created recovery media, without cost to me. If the problem is not resolved, but it is resolved. Thank you for your help, it is greatly appreciated!

• ENVY of HP DV6 7214TX: want to Hp Dv 6 stuck on restart the notebook after adding the 2nd drive hard trolley

  I do not use blue ray. so I bought a new SSD. I put in the main area of the hard drive in the laptop and put the 1 TB hdd disk in the 2nd drive hard carriage and insert it in place of blue ray player.

  Everything work fine except one.

  Whenever I restart the computer it's stuck on the first screen on reboot.

  It doesn't happen when I stop the computer. When I hit the power button, it starts up fine. but on reboot it still stuck on the first screen.

  is my 2nd carriage of failed hard drive or there is another problem.

  Its pretty weired tha on turning off the system starts, but on reboot it stuck on the first screen after startup

  Any ideas what solutions are

  Thank you

  Fassi Fihri

  Hi @FarooqAbdullah,

  Thank you for visiting the Forums HP's Support and welcome. I watched your problem on your laptop dv6-7214tx HP ENVY and issues with a start with your new SSD. You can reset the BIOS with this document by selecting the reload the default BIOS settings. Who has helped others as she seeks the new SSD.

  Note Remove all USB devices. Disconnect all devices of non-essential, as these can cause some problems.

  Here is a link to the HP Support Assistant, if you need it. Simply download and run the application and it will help with the software and drivers on your system.

  I hope this helps.

  Thank you.

• Thin Quad of HP envy 15t: order of laptop stuck in the treatment

  I ordered a Hp Envy 15t slim portable quad. I suppose that its classified as "custom", but I just ordered it with stock options. in any case, I was the status of the command for the past few days and it is stuck on the treatment. I looked around and it seems as if many other people have this problem. Someone has an answer please?

  Hi @Harold_Flower,

  Welcome to the HP forum!

  This is a wonderful place for advice and information!

  I understand you ordered a mobile stock quad slim HP Hp Envy 15 t of HP.com, after a few days when you check the status it shows always treatment.

  Clarification or an update on your order, please contact HP sales.  Have your order number ready for them.

  • 1-800-HP-direct (800-473-4732).

  To say thank you for answering please click the icon below thumbs up .

  If this gave a solution for you, please choose the solution provided to help other posters.

  I hope this has helped!