HP Pavilion Touchsmart 15 - Touchpad frequently does not

I had my computer laptop touch screen Hp Pavillion in January 2014

Since I got my touchpad constantly addresses causing the mouse freeze on the screen. IM assuming that there is a problem given that the computer touchpad still works because I can use his touchsrceen.

Anyone know what might be causing this or how to prevent it from happening?

Product number: F4G17UA #ABA

8.1 Windows 64-bit

Hi giovannazoe_,

Welcome to the Forums of HP Support!

I see that you are having problems with your mouse does not, but the computer still responds to the touch screen.  I'm happy to help you with this. Please, see the following topics, as it can restrict either down the question, or suggest a solution to the problem.

Resolution of the problems of the mouse (Windows 8)

Here is the page of product support for your laptop, and I've also linked the driver download page. It is possible that the issue could be related to a driver conflict and can be resolved by updating your respective device drivers.

Laptop HP Pavilion TouchSmart 15-n013dx support

Drivers for laptop HP Pavilion TouchSmart 15-n013dx

Please let me know if this helps or if you need additional assistance.

Kind regards

Tags: Notebooks

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