HP Photosmart 5514 no printing or scanning

I used my Photosmart HP 5514 for about six months without any problem. I have print and scan wireless to my desktop and my laptop. Suddenly, the documents I want to print are stuck in the print queue.  The printer display shows that I'm connected wireless. I have downloaded and run printing HP and doctor Scan about five times. I re-entered my IP address of the printer. but my documents are still sitting in the queue. Help!

Hello

I suggest to disconnect the printer from the Wi - Fi and then uninstall the software. Once do you, go and run the Wireless Setup Wizard on the printer, reconnect the printer to the network and reinstall the software.

Let me know if you need help doing this.

Tags: HP Printers

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