Photosmart B109 n - z: the photosmart b109 n - z - can print, cannot scan

Similar Questions

• I replaced my Photosmart 2570 all-in-One with Photosmart 5520. I can print all programs except

  I replaced my Photosmart 2570 all-in-One with Photosmart 5520. I can print to all programs except the HP Image Zone. It shows the right default printer. When I print a photo 4 x 6 prints only part, and it is slightly enlarged. My operating system is Windows XP. Do you need any other information? Thank you. Peggy

  Hi PeggyOlson,

  It is an older program used with your 2570. Try to download and install the new photo software from the link below.

  HP Photo Creations

  HP Photo creation FAQ

• Cannot close the menu copy so we can print with the Photosmart C4580

  HP Photosmart C4580 all-in-One

  By mistake, we hit the button settings label number 3.  We do not have memory installed maps.  The instructions say that this:

  Otherwise, this button opens the copy settings menu.  Our problem is that we cannot close this menu so that we can print.

  We followed a hot and cold reset reset procedures without result.  The User Guide does not mention how to close this setting.

  So, we can now use the printer.  Can someone help us please?

  Thank you very much in advance,

  Yours,

  Sky22

  As I mentioned in the first post, I tried the hot and cold nothing works reset procedures.  I finally came to my senses and remove the printer and let windows 7 install the drivers again.  Then it worked.  I should have done that right away.

• HP Photosmart 5520: HP Photosmart 5520 suddenly will not print or scan

  Suddenly is no longer able to scan or print on HP Photosmart 5520. With the scan function I use scanning to e-mail, but, after long 'Preparation scanning' on the screen of the printer, the error message "temporarily unavailable.  "Please try again later". With the impression that I use Google Cloud Print (from an Acer Chromebook) and all that happens is that the demand to print everything ends up in a queue of print jobs.  No error message appears on the printer screen. The copy function works fine.  Wireless network printing results are very good.  The printer worked fine for over a year.  Can anyone help?  Thanks in advance.

  Thanks a lot for taking the time to answer.

  It's all very mysterious, but it seems to have corrected itself.  Finally, the 'out of paper' error message appeared yesterday (there were many), I pushed in the paper and things started to print again.  I was also able to rescan.  Not sure if she was no longer a problem of Google or what but we are in service again.

  Thank you very much!

• Photosmart Premium c309a series - will print but scanning and fax are not in printers and Fax preferences

  Any expert out there?

  I already posted this problem.  I deleted Photosmart Premium C309a [OEFC74} of the preference of the "Print and Fax" system on my desktop Mac running OS 10.6.8.]  I deleted it to correct a mistake, "Printer offline", when the printer was offline but would not.

  I then added in Photosmart Premium C309a as instructed.  He has fixed the "printer offline" problem, but now the scanner icon disappeared from "Print & Fax" and I cannot scan documents.  I've always had to scan from my computer, not the printer itself, but I've lost this ability.

  Before deleting the printer in the printer list, I had two icons of the printer: Photosmart C309a series [OEFC74} and Photosmart C309a [192.168.1.5.]] (Fax) listed.  Now, I have one with a different designation, simply Photosmart C309a series.  I had to spend two laptops to this designation of printer in order to print using these laptops (all Macs).

  The all-in-one printer is connected wireless via a home network using a wireless router.

  HOW to bring back the ability to scan?  I spent hours on this forum without finding a solution.

  Thanks for any help.

  Radio of your printer may have indeed failed, and it is not uncommon with this model.

  Try to reset it to put off the printer, then hold him down # and 6 keys while and for a few seconds after I turn it back on.  If the radio is just when, this should fix it.  If she suffered a hardware failure (such as a circuit board) cracked, this will not fix it.

  With this model, you can also connect it to your router with an Ethernet cable and have the same functionality available for all devices, including those who have connections to your router wireless.

• The laser color HP LaserJet CP1025nw printer cannot print - points held in the queue

  I am running Windows 7 64 bit and my laser color HP LaserJet CP1025nw printer fails to print jobs in the queue. I turned off the printer accidentally as he was preparing to print a document, and since then I am unable to get the printer to work. I used the HP print and Scan doctor and he said that he had detected and solved a problem with the queue in vain the printer print a test page. What other options do I have? Thank you.

  Rrolley, looks like you have a problem with the print queue of the printer. To start, just to tell you (that you probably think) it is not good to switch off while he's getting a print request. To resolve this problem, I recommend that you turn off the printer and the computer completely and cut the power for about thirty seconds. Then power the two machines back on, and when they started well then try the print job.

  Let me know how it goes and I'll get right back with you!

• the Laserjet Pro 200 MFP can print on 110 lb card stock?

  The all-in-one Color Laserjet Pro 200 can print on card stock 110lb?

  Hello

  The following specifications matrix info shows:

  http://WWW8.HP.com/au/en/products/printers/product-detail.html?OID=5097655#! tab = specifications

  Weight, supported

  60 to 163 g/m² (up to 220 g/m² with HP laser glossy photo papers)

  Recommended media weight

  60 to 90 g/m²

  With the help of the following conversion

  http://okpaper.com/calculators/lbs-to-GSM

  110 lb = 162.8 g/m² or 163 g/m²

  This can work, a bit tie, no room for error.

  Kind regards.

• HP Photosmart 5520 - can print but scan and copy the work of doesn´t

  Hello

  I just bought a HP all in one Photosmart 5520. It works fine as a printer, but when I scan or copy I get a 'white' scan / paper in white. And Yes, the text on the paper was facing the Analyzer anyone know whatcould wrong?

  Thanks for the reply AndersRH.

  Sorry to hear about the issue. Because it seems to be a hardware malfunction, I suggest you call the Tech Support of HP. They may be able to give two options for replacement or trade in options.

  If you call in North America, the number is 1-800-474-6836 and for all other regions: click here.

  Take care

• SE message HP photosmart C4795 printer cannot scan

  Message on the States of the computer, I need to close other program printer is used, but how can I find that?  The HP printer gives me 4 codes (0,12,80040021), (2 940 006) and (3.9,0).

  Hope you can help me. Thank you

  Alexia

  Hi AlexiaAustin

  
  Method 1:

  You can use the fix that he provided in the article and the Coachman.
  Also see the help link below-
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

   

  Method 2:

  You can perform a clean boot and check if you are facing the same question to the clean boot. To perform the clean boot follow step 1 mentioned in the article below, and then try again check in the clean boot state -

  http://support.Microsoft.com/kb/929135

  If the problem is resolved check which service non-Microsoft is the source of the problem; referring to article and following the other steps.

  When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

  a. Click Start, type msconfig.exe in the start search box and press ENTER.
  If you are prompted for an administrator password or for confirmation, type your password, or click on continue.

  b. on the general tab, click the Normal startup option and then click OK.

  c. When you are prompted to restart the computer, click on restart.

  I hope this helps.

• I need technical support. I activated my Pandigital scanner & the Red erro is lit and I cannot scan

  I need technical support. I turned on my Pandigital scanner & the red error @ light is on and I can't scan

  Probably be better to contact support for your scanner. Adobe Acrobat Reader is not involved in the analysis part. It just serves to open the final pdf file.

• Deskjet F340 all-in-one printer cannot scan from the solution Center

  We had a very short temporary blackout in mid-August. Who put my turn out of service until I could afford a new

  power cord. I received the new cord and my PC works fine now. I had to replace my modem because it is finally just

  stop working. My printer doesn't not have be reinstalled because I lost some functions when we had the black out.

  Now I can only print and copy from the Solution Center. There is no indication in the scanning settings. I can scan if I go to

  Scanners and cameras and use Scanner and camera wizard. But it can be a pain. I also can't any alignment

  messages after I replaced a printer cartridge. I get the alignment page but no message. It does not seem to line up OK. My

  OS is WIN XP Home Ed with SP2. It's on a Everex IMPACT GA3400 PC. My printer uses a USB connection. I think that

  some of the files I need for scanning to go from the Center of solutions some how have been removed. But I don't know which ones or

  even how to get back them. Any help would be greatly appreciated.

  Pleae insert the printer installation CD and contant go through it:

  Locate Setup\SolutionCenter\SolutionCenter.msi, right click on the file and click on repair.

  Confirm an alert during the installation.

  Search now Setup\Scan\Scan.msi, right-click, and then click on repair... to confirm an alert as before.

  Restart your PC and launch the HP Solution Center now.

  You don't see any change?

• Can multiple Photosmarts (7510 and C309g) be configured to scan on the same computer?

  I have an Acer PC Windows 7 with an AMD Athlon X II processor, 4 GB of RAM.

  I have Photosmart C309g and everything-each 7510, both connected via wi - fi, using different IP addresses that are not in conflict with other devices on my network.

  I executed the complete installation for both HPs.

  I can print either, but I can scan only using the 7510.

  When I open the HP scan diagnostic, it does recognize that the 7510 - the c309g is not yet listed.

  I noticed only 7510 application record contains a HP scan application and it also recognizes that the 7510.

  There is no application scan c309g folder.  I tried Win 7 Windows Fax and Scan application but that also recognizes as the 7510.

  1. is there a way to configure the system so that it can print and scan from these two Photosmarts?

  2. If the scanning using a 7510 and c309g does not work, could I use a 7510 both a 7520?

  Hello Osiris43,

  Welcome to the HP forums! I understand that you are unable to scan a document using the Photosmart Premium C309.

  You should have two printers scanning capabilities, because they have a different software. The Photosmart printer using the Solution Center and the Photosmart 7510 uses the Printer Wizard.

  I suggest you uninstall/reinstall the software Photosmart Premium C309. Please follow these steps:

  Please follow this HP document uninstalling the software of the printer.

  Then, perform a clean boot on your computer. I'll give you a Microsoft document on this step here.

  Now, install the full features on the site of HP software here. Choose your operating system that is appropriate; 32-bit or 64-bit.

  Once installation is complete, please click on the document to Microsoft, and "how to reset the computer to start normally after a clean boot."

  Please send me your troubleshooting steps.

• HP Photosmart C4480 printer cannot delete the queue

  The last two days, I'm more able to print.  I have a document in the queue, try to remove and it just stays there saying 'delete '.  I looked for new drivers, but the system tells me that I have the printer drivers the most up-to-date.  I have a laptop HP Pavilion DV6500 AMD Turion, 2 GB of RAM, operating system 32-bit, Vista Home Premium with service pack 2.  I ran Microsoft FixIt and it tells me that there is nothing wrong.  I tried to delete the printer and not he also says "delete" with no further action.  Aid to try to remove the file in the queue so that I can print again?  Thank you!

  Go to: Control Panel, printers, right click on your printer, then click on create a shortcut.

  G to: desktop, double-click your printer, click the printer in the menu, click Cancel all Documents.

• my HP photosmart e - all in a series of 5512 will not analyze later photo or document of the printer.will scan only one point to an email

  cannot accomplish the info in "title" above.  have tried all aspects of troubleshooting etc.etc.

   

  Hello

   

  (1) which is the application that you use to print and scan from the printer?

  (2) deal with this issues with applications included (WordPad or Notepad)?

  (3) what are the troubleshooting steps you have done?

  Please answer us with more information about the issue to help you.

  Install the last set of drivers on the manufacturer's Web site and check:

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&DLC=en&LC=en&product=5063611

  I hope this helps!

• HP Photosmart C6380 will not install on windows 8.1 after upgrade. Can print but not scan.

  I recently updated my windows 8.0 to 8.1 Dell desktop and my 6380 photosomart would not work.  I downloaded the updated driver, and the installer hangs on "rotating disc icon" who then disappears.  It seems that the print function has been installed, but the printer doesn't scan.  Multiple level 4 uninstalls, restarts as well as disabling the firewall during installation;  I can print but not scan.   I know that the printer works fine I can scan my laptop.

  Hello there jcartmell,

  If you are still having the problem with the installation of your printer on your system Windows 8.1, I would try to help out. I read your post and saw that you tried several level 4 uninstalls and still have the same problem installing. I'll post you a few of my recommendations.

  • First of all, I would recommend a clean boot. How to make a boot in Windows (click on Windows 8.1 and follow the steps).
  • After you restart the computer from the boot, complete an uninstall of level 4, you have done previously.
  • When the computer restarts after uninstalling, reinstalling the software: series all-in-one printer, HP Photosmart C6300/6324 full feature software and driver
  • Afterwards, return to the clean boot procedure to activate the disabled services.

  I hope this helps!

  All the best,