HP photosmart 7520: 7520 printer does not turn on

had a paper jam, had to move far right cartridges.  easy to remove some risk of stuck leaves none behind the printer.  No tears in paper, printer turned off itself and I can't turn it back on.  Thanks a lot for possible solutions.

Hello @sara3!

Thanks for posting on the HP Forums!

I would be more then happy to lend a hand.  Looks like you did a lot of troubleshooting for a paper jam already.  The first thing I always suggest is to plug the printer into the wall directly if there is currently a power surge protector or extension cord. This may sound silly, but this will ensure the printer gets full power and can eliminate any unnecessary troubleshooting. If the printer is no longer becomes full power of power against power surges or extension cord, it can give a false errors, have bad connection, paper issues food, quality problems etc.

I'm not sure if you have gone through this paper paper jam still but I recommend you to take a glance to ensure the troubleshooting of all has been done.

If you still have the problem then your printer may require an update of the firmware.  An update updates the operating system in the printer.  If the printer needs this update you can get random questions.  It is recommended to connect the printer to the computer with a USB cable when you perform an update of the Firmware.

Download and run the Firmware update here: update of Firmware for Photosmart 7520 located under Firmware (1)

If you please, after back and let me know if this solves the problem.

Tags: HP Printers

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