HP Photosmart Premium C310a: c310a print the color of evil

Similar Questions

• Photosmart Premium C310a printing blank Pages

  I have a printer Photosmart Premium C310a that I already returned a printer to the store for this same problem. After that initial set-up of the printer was working fine (not to mention that the white lines printed in the photos, but I could deal with it). As I said, I returned the first because I couldn't get the printer to print anything. Would make sounds as it was printing, but then spit on a blank page, no matter how, I have printed or copied. I changed the ink in new ink and still no luck. When I tried to align the cartridges he caught around for a while and then he said "alignment failed". So I took the product back and it replaced. Got a new and same exact situation happened. Installed and worked great... Using the same ink that wasn't on the previous printer... Now, two days later only puts on white paper... Help, please.

  Thank you

  Matt

  The firmware update can help some of these problems:

  Install a firmware update

  Looking for a firmware update that could help solve the problem:

  1. On the product control panel, tap the Setup icon ().
  2. Support on the Web .
  3. Tap the updates .
  4. Touch of the product updates .
  5. Tap Yes to update. The update can take 10 to 20 minutes. Do not turn off the printer until the update is completed. The printer will stop and automatically start up.

  These measures come from this document:

  Print quality troubleshooting

• HP Photosmart Premium C310a print is no longer

  Printing is very bad.  Do you have the clean & align but no help.  Load a new cartridge (bye-bye $20).  No help.  Printer has a problem for 2 years.  Go to amazon.com to find the replacement printer no HP.

  Ciara_B wrote:

  Hi, sorry to hear that you are thinking of switching. Have you tried the other steps in the below troubleshooting print quality paper?

  http://support.HP.com/us-en/document/c02187415

  Ciara

  Yes, I tried several of these Solutions last night, but the window display of the printer kept showing me that she had no alignment.

  Finally this afternoon when I used the Toolbox to align the print heads once again, a Test Page printing came out fine.

  There are approximately 603 Pages printed since I bought 22 months ago.

  QUESTION: How many pages more can I expect to get by until it's time to replace the print heads?

• Photosmart c4400 does not print the color of mac

  I downloaded the latest driver from printer to my new Macbook Air (OSX 10.7.1) but all prints come out in black and white. The printer works fine with my old PC running Vista. How can I fix?

  OK, so let's try the following:

  Go into System Preferences > print & Scan

  Click right (CTRL + left click on your Mac keyboard) box bottom the printers, and then click Reset Printing System.

  * Be aware, it will remove all queue wxisting

  Download and install the following Package:

  http://support.Apple.com/downloads/DL907/en_US/HewlettPackardPrinterDrivers2.7.2.dmg

  After finishing, go into System Preferences > print & scanning, click on the sign more and select your printer.

• Premium Photosmart CN503AA: Photosmart Premium C310a is no longer prints black

  My Photosmart Premium C310a printer print is darker.  The following information may be useful:

  • Product number: CN503A, model number C310a
  • Two PC printer: we're a Windows 8.1 operating system (64-bit) and the other is a Windows 7

  So far, I conducted the following remediation efforts:

  • Replace the ink cartridge
  • Used HP support assistance to try to clean the printer and align the printer.  Alignment failed.
  • Replace the print head with a refurbished HP printhead.  (This also includes cleaning the area specified in the replacement instructions).
  • The printer still does not print in black.
  • Tried to align the print head.  He failed.

  Any suggestions?  The printer is no longer guaranteed.

  Thank you!

  Hi there @Scott1453

  I hope you are well!

  I read on how your Photosmart C310a is no longer printing black, and you've tried several unsuccessful troubleshooting steps.

  My suggestion for you would be to try a print head soak. See this post for instructions. Please follow them with caution: Re of Solution accepted: black ink does not

  If still not print ink, call us to discuss your options for printing with HP!

  Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  

• Windows 7 32 bit can not find the driver for printer Photosmart Premium C310a

  I recently had an update to the product directly on my printer Photosmart Premium C310a on Internet.  However, this then to Windows 7 (32 bit) to search for a driver for the printer but it could not find a.  If I click on devices and printers, it shows my device from the computer as requiring troubleshooting.  When I click on troubleshooting it signals that "Driver for Photosmart Prem 310 is not installed.  Install the latest version of the driver.  When I applied the fix, it indicates that the driver is not found.

  I tried to download the latest driver on the website of HP in various ways, finally to uninstall all HP software displayed in the Panel and then removing all the HP files remaining on my laptop.  I then ran PC Tools Registry Mechanic, disabled my anti-virus, restarted the computer software and reinstalled the complete C310a software on the HP site.  It ended without any problem, and after adding the printer to my list of printer, it is printed on a perfect test page.  However, Device Manager always reports the C310a driver is missing, but it cannot find a copy when it finds one.

  How can I convince the device manager that everything is going well (apparently)?

  apeace, I recommend you do as you did, uninstall the printer under programs and features but also by ensuring that this printer he is removed from the Manager of peripherals and devices and printers. Then after restarting the computer and by disabling the firewall, download the drivers and software for full adjustment and install them.

  You can also run this utility and see if that solves the problem automatically!

  http://goo.GL/u3jDE

  Let me know!

• Photosmart Premium C310a: Photosmart Premium C310a does not detect photo paper in the status bar

  Prints on plain paper e.g. A4, but does not recognize the 6 x 4 photo paper in the tray above, asks me to load paper in the tray.

  Hi @Ebeniste1uk,

  Welcome to the HP Forums!

  I understand that your HP Photosmart Premium c310a does not detect your photo on Mac OS X 10.10 tray. I am pleased to see that for you!

  I would recommend going through this guide, the printer is not Pick Up paper from the Photo Trayand watch this video:

• model No. Photosmart premium c310a series printer. CN503B - black hp 364 cartridges XXL

  My Photosmart Premium C310A Officejet7500A, model No. CN503B black 364XXL cartridges needs (hand right slot on transport but I can't find them anywhere.)  Where can I buy these?

  Hello

  There is no XXL cartridge for this printer that XL cartridges, please see the link below for the USA.

  http://www.shopping.HP.com/en_US/Home-Office/-/products/-/-/CN503A?HP-Photosmart-premium-e-all-in-one-printer-C310a&TargetPage=productsupplies

• HP Photosmart Premium C310A...

  HP Photosmart Premium C310A... Error message indicates that the smaller black cartridge is missing.

  I bought a black XL and put it in the slot of the largest. I threw the small cartridge and now the printer does nothing with an enpty slot.  I went to the store and bought a new rear cartridge that said XL on the box.  When I got home it IS a XL and custom insert into the smaller slot. Stores here carry not more the smaller cartridge for blacks.  It's so frustrating.  This printer has been a huge disappointment. Even when I have all new cartridges I don't get over 10 pages until the ink is gone. It is $ 3.00 per page to print in black only or in color. (BS.)

  How can I get this printer to bypass the smaller cartridge slot and read more?

  The smaller "black" cartridge is a photo cartridge.  You need to replace the photo cartrdige, the printer cannot print without all cartridges installed.  (Further - withdrawal from a tape for a long time will allow the print head to dry out, which can cause damage permamant...)

  The document here can help identify the right cartridge.

  Figure: Ink cartridge Photo with the camera logo

• PhotoSmart Premium C310a: Error code 06x1011bef

  I have a HP PhotoSmart Premium C310A get error code 06x10011bef, no idea what it is?  It was error 0x610000f6 I found to be 'Transport Jam'.  Found a sunken world of black ink cartridge cartridge everywhere inside the printer.  took the print head and cleaned and do not have this error more, but now the news.  Any help would be appreciated.

  Hello @Hummer49,

  Welcome to the HP support forums.

  I understand that you have found an error code after the cleaning of the print head of your Photosmart Premium C310A.

  Usually, the error refers to a print head or of ink system failure.

  He could have maybe been damaged during cleaning.

  Try to go though the following document.

  "HP printers - solve the 'problem with printhead,'"Printer failure,"'Ink system failure,' or a ' 0 x ' r a 'C2 '.... "Error

• Scanner Photosmart Premium C310a for error on Windows 7 64 bit

  Hi all

  I bought a HP Photosmart Premium C310a this weekend. Everything works fine except the scan. This is what the problem is:

  When I try to scan (through the centre of solutions) I get an error message as soon as scanning starts software (hpiscnapp.exe) that says: (translation of the Dutch for some of them may not be accurate) the scan cannot be made because the HP imagingdevice has a network and is used by another program or computer. Try again later.

  Description of the error extended; 4, [(0,400,80004005), (2,33,80040013), (3,33,0)]

  Nothing (no other program or computer) is using the scanner at the moment. The strange thing is I have Windows 7 64-bit systems and on the system, 32-bit and Windows 7 32-bit system works very well.  [EDIT: just encountered the same error on the PORTABLE 32-bit too :-(]

  Scanning from the façade C310a and selecting the computer also translate this error.

  Wireless connection to the C310a directly via an "ad hoc" connection does not either.

  I deleted all HP components (including using the abduction utillity L4) and them reinstalled several times. Through the page Web of the C310a scanning is possible, but with resolutions lower (max 600 dpi). I ran the diagnostic HP, no result (HPPS.exe) program.

  Context: C310a is wireless in the same network as the three laptop computers box.

  Laptops: 2 x Windows 7 64-bit, 1 x Windows 7 32 bit

  No problem: 1 x Windows 7 32 bit [EDIT: just encountered the same error on the PORTABLE 32-bit too :-(]

  Problem: 2 x Windows 7 64 bit.

  Been strugling with this problem for a few days. Would be very happy if someone knows how to solve this problem.

  Thanks in advance.

  Marco

  Hi Travis (and maybe somebody else who will have the same problem in the future).

  So I finally got to do the work. Here's what I did. I backed up my data, wiped my laptop completely and reinstalled all software, including 64-bit Windows. Now everything works flawelessly. Don't ask me why, or what caused the problem because I know and still can not understand.

  At least everythings works as it should and I hope it will stay like that.

  Thanks for your efforts of Travis! I really appreciate it.

• HP Photosmart Premium C310a - driver installation does not work!

  Hello HP!

  I bought a HP Photosmart Premium C310a and now I am trying install the drivers for it on my new computer with Windows 7 x 64. I tried only the driver (PS_AIO_07_C310_FSW_Basic_Win_rus_140_246.exe), and the full package (PS_AIO_07_C310_FSW_Full_Win_rus_140_246.exe) official website - both of them give me the same error: when I agree with the license terms, the installation checks the update and then disappears without notice or cause.

  Please help me as soon as POSSIBLE.

  PS: I can't find the original CD.

  This might help:

  http://support.HP.com/us-en/document/c03030583

• My HP Photosmart Premium is saying "preparing the printer can not be interrupted. Please wait... "What is happening?

  My HP Photosmart Premium is saying "preparing the printer can not be interrupted.  Please wait... "What is happening?

  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/HP-Photosmart-premium-error-message/TD-p/1470957

  HP support

  Edit:

  I know that maybe it's a little late to come and see this post was several months ago, but I had the same problem.

  I ended up turning off the machine and opening printer and check the ink cartridges (I had seen just to find the part number for a new cartridge).  I found that the blue cover which snaps into place on the ink cartridges was broken not closed completely.  This has caused the printer constantly tries to go into maintenance mode, but it could never align cartridges.  She also told me that there is a paper jam, even when there is no paper in the machine.  I even let the maintenance run all night without success.

  Once the cartridges have been broken in place and the blue cover has been fully guaranteed, the printer worked.

  above compositions of this thread:

  http://h30434.www3.HP.com/T5/eprint-print-apps-mobile/HP-OfficeJet-Pro-8500A-plus-printer-is-stuck-in-maintenance-mode/TD-p/1207907

• Photosmart Premium C309g: What is the shortcut to 'Add a device' for?

  Greetings,

  I have a shortcut on my desktop, titled "add a device - Photosmart Premium C309g-m". The shortcut is:

  "C:\Program Files (x 86) \HP\Digital"-AddADevice

  By clicking the shortcut wonder how I will connect the device (USB, network or WiFi).

  This should have been deleted after that I installed my printer? Is it safe to delete?

  Thank you

  Shane.

  Yes, right click, delete.

• HP Officejet Pro 8500 a Premium: HP Officejet Pro 8500 a Premium does not print the docs of the computer, but will display a test page.

  HP Officejet Pro 8500 a Premium does not print the docs of the computer, but will display a test page.  I constantly get a message that the computer cannot communicate with the printer.   Not only it will be not be printed docs, it will not print web pages using 11 IE or Google Chrome.

  I used print and Scan of doctor, he always reports there are no questions and print page one same test so I can not print anything else.

  Whenever I want to print, I have to restart the computer.  After the reboot, I have a chance to print.   This problem started on February 15, 2015.

  My operating system is Windows 8.1.   I have unintalled HP, rebooted, and then reinstalled the software software:

  OJ8500_A910_1315 - 1.exe

  HP Print and Scan - HPPSdr.exe doctor

  HPSupportSolutionsFramework - 11.51.0049.msi

  All versions were last uploaded on 4 April 2015.

  I have a home wireless network (router Ubee DDW366).  All other devices in the House will be printed on the printer of 8500 has no problems: 2 Toshiba laptops, 2 Android phones and 1FireHD.

  The desk top is installed with a network card Netgear, I don't know the model, but I had it tested by a PC technology to verify that the card works.   The card and 8.1 of Windows have been installed on January 3, 2015.

  I have run virus scans and analyzes malware.  Whenever they show that there are no problems with my desktop computer.  What kind of desktop? Specially designed for my listing of... without brand computer parts store.  ASUS motherboard P6X580 Premium.  Now I will probably get hacked!

  I'm at my wits end.  And it's frustrating when I need to print something and the system hangs.  I often use screen printing to a word document to save in order to restart... but then I lose all sorts of features when I pick up what I needed.  It is also a time consuming.

  This printer we served well for two years and I have expensive cartridges pending; another two cycles of recharge.

  Help?

  Addendum: can I scan with the HP printer help.  I open the HP printer assistant, he "gets" the printer information, then I select "scan a document or photo" and the printer answers.   I have no problem with the sweep.

  It has been awhile, but I played on something you wrote.  "There could be a software conflict with the HP software" everything worked very well... impression was shifted at best; just didn't know if it would work.  So I would eliminate a program, reboot clean, try to print, and then reinstall the software.  I finally found the culprit.  I had a program running in the background, occasionally.  When it ran, HP does not print.  Stop the program and I was able to print... Do not have a problem since I found it... I do not say that it was a software to share files... so I replaced since this program with something else that doesn't cause problems...  It took a long time and I couldn't work the question every day.... but I can say that I have problems printing for the past 5 days!  I can print with confidence.