HP Photosmart Premium C410 will not scan

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• HP Photosmart premium c309g-m not scanning

  I have a HP photosmart premium c309g-m all-in-one that I'm trying to use wireless with my HP laptop running windows 7.  I can print fine wireless but I can't scan to my computer, I tried to use the controls on the printer as well as windows fax and scan.  It will allow me to scan from the printer to a memory card (although when I try to load the jpeg scanned on my memory card on my computer, it shows) also infected but I can't scan to my computer.

  Technical support said there Firewall Norton 360 but when I contacted Norton they disabled the firewall and it still does not, and now tech support said I'm a month out of warranty and will not help me unless I pay and I am reluctant to pay to get the same answers I receive for 9 months now so I thought that maybe someone here could save me money and help me.  I'm also tired of the pass the blame game of: oh, it's for lack of qwest, now it's the fault of windows 7, then it's lack of norton, I even had a tech tell me it was my fault that this printer can not scan wireless but it worked before on my old network.

  When I ran the diagnostic scan it says no scanner installed so we re-installed the software, the updated drivers, but it still says the scan driver is corrupted or missing and it cannot update the driver.  When I run the diagnostic utility that he says no printer not found on the network, but still the printer says no problems found and the network is configured correctly and I still have no problem of wireless network printing I just can't scan.  Please help me!

  If anyone has this problem I finally solved it, (no thanks to HP technical support) here's how:

  I disabled my firewall, I reinstalled the software from the Web site (once again) then I found this download for a software fix http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-77751-1&lc=en&dlc=en&cc=us&os=4063&product=3793676&sw_lang= (even if I've never had Vista on this computer only windows 7 so I have not upgraded) after that I went on the start menu to HP , HP photosmart premium c309g and finished install the software then restarted and it worked.  Since then the only time where I had a problem was when my computer is closing because of low battery and when I'm back from fashion 'sleep' my printer has been disconnected and the scanner n "t work so I rebooted and the printer and the scanner worked perfectly!

• Photosmart Premium c310 will not print from the photo tray. Market power does not work.

  HP Photosmart Premium c310 refuses to print from the photo tray.  I use an iMac.  I shot tray in and out, nothing.  I stoked market, nothing.  Whenever I try to print a photo, it pulls the main tray.  He doesn't even try to pull the photo tray.  And I select in the settings of Photo paper in the photo tray.  Oh, and I have never tried to print before photos.  This is my first time and it won't work.  Printing regular documents from the main tray works fine.   Can someone please help?

  Are you printing from iPhoto?  If so (and this may apply to other applications), you must specify the format and print size.  Make it look like this:

  

• WEP password is too Long and Photosmart Premium C309A will not accept it

  When I click on "Network Setup Wizard" it detects my network wireless without any problem. Then he gives the space to put my password WEP; Unfortunately, the password is a character more time that it will allow me to put in, and so it does not connect to the network. I read somewhere else where someone told you shouldf be able to go online and do so; I could not find such a feature. Can someone point me in the right direction?

  First of all, don't use WEP. It is not secure and can be broken by freeware within minutes. Use WPA encryption with a key of 13 + alphanumeric characters and having a special character.

  However, if you want to continue to use WEP, then tell him another method for the WEP key: start the installation of the software for the pritner on your PC. Select the type of wireless connection. In the next screen, it will not find your printer just click Next and select the option "my printer is not connected or not sure. You will be prompted to connect the USB cable between the printer and the PC. Once this is done, you should be able to choose your wireless network and enter your WEP key on the PC and go ahead.

• HP photosmart premium c410 ser: error Scan storage

  Hello

  I just spent the afternoon sizing and scanning more of 100 pictures of family.

  Unfortunately my target drive must have been defective (lexar USB key).

  When I looked for the files, a message says disc not available. I have not all messages saying that there was a problem, while I was working however.

  I hope that the scanner sent the photos to a different location. I tried without success. They are not in the default drive in the computer.

  Any ideas, other than start over again?

  Kind regards

  Jovanovic

  Hello

  If scanned files are not saved, then try the procedure below...

  1. Press Win (key) + R (key) keyboard to display the RUN.
  2. In the window RUN, type %TEMP% , and then press OK.
  3. Temporary folder opens. Now, delete the contents of the TEMP folder.
  4. Restart the PC
  5. Now, try to scan.

• Photosmart 7520: Printer will not scan in color

  My printer has until recently been able to produce an analysis of color using the supplied document and the printer control panel. Now, he refuses to do so even if I did not consciously change all parameters. I can get a scan color by placing a single document in the printer and then goes via system preferences/printers and scanners and selecting the scanner, and then set the print area and choose the resolution, but it is a rather laborious and tedious route.

  I downloaded the most up to date nd drivers software on the HP site, but this has not solved the problem. Interestingly, the software download is labeled OS Mavericks, so it made me wonder whther that perhaps this is related to my recent update to Yosemite?

  Any suggestions or advice welcome

  Hello

  Of the applications folder, open the Hewlett-Packard HP Scan application bin folder, then empty the trash.

  Then download and install the HP Easy Scan from the Mac App Store app and try to scan the image of the front of the printer:

  https://iTunes.Apple.com/us/app/HP-easy-scan/id967004861?MT=12

  Please let me know of any problems,

  Shlomi

• Photosmart premium 309g will not print Yellow, cyan or photo black

  We have premium photosmart hp 309g.  I replaced the ink cartridges and it still won't print black, cyan or yellow.  I used all the 'tools' on the printer and nothing has helped.  Any ideas?

  What happens if you try to make a copy of a picture of the printer - still no printed colors? If print colors by making a copy, then the problem is on the side of the computer. If this isn't the case, it's a matter of hardware/firmware/printer accessories.

  If you determine that the problem is the printer, see below.

  Since you have replaced the cartridges, you may have a printhead problem; Sales/dirty or defective.

  Follow the steps in this document to begin troubleshooting your print head (ignore the title): 'print head problem' or "Print head seems to be missing or corrupt" Message appears on the computer

  Please post your results after going through this troubleshooting.

  Thank you!

• Photosmart Premium C310 will not print PDF

  All of a sudden my printer has stopped printing PDF files.  I click on print, and nothing happens.  It is used to print them, but not now.

  Thank you.  I had tried most of your steps.  In the end, I went to Adobe and downloaded a patch for the latest version of the Adobe reader software, and that fixes the problem.

• HP Photosmart C4780: HP photosmart C4780 will not scan to my computer

  I plugged in just this HP all-in-one to my computer.  It does not analyze to my computer.  It will scan on an SD card without problem.  What can I do to make the scan to my computer?

  Hi @Lisa213,

  Thank you for joining the HP Forums!

  I read your post on how your HP Photosmart c4780 printer will not scan on your computer. I'm happy to help you!

  A few questions for you:

  • How is the printer connected, wireless, Ethernet or USB?

  • What is the operating system you use, Windows or Mac? What version?

  In the meantime, maybe one of these guides will help:

  • Scan from the computer with the (Windows) HP Solution Center.
  • Digitization of Documents and Photos (OS X).

  For future reference, hereis the user guide for the your printer.

  If it helps, please consider clicking on "accept as a solution." And, please click the thumbs up icon. The two icons are below this post.

  Hope this helps, and hope to hear from you soon!

• Adobe Photoshop Elements 9 will not identify HP Photosmart Premium C410

  My HP Photosmart Premium C410 works with all my apps except Adobe Photoshop Elements 9 - what is optimal for imaging program!  The printer is defintely selected by default.  However, there are two options available on the page 'print' of the EP, and they are very close - which may indicate a problem.  First on the drop-down list is "HP Photosmart Prem C410 series fax", while the second (which I chose it) is "HP Photosmart prem C410 series.  Whenever I try to print from PES, it starts the fax process...!  Someone at - it ideas - all advice gratefully received.

  Kellerrolf,

  Please try to rename the "HP Photosmart Premium C410 series Fax' in 'PS C410 Fax. You can substitute:

  Open "printers".

  Click with the right button on the HP Photosmart Premium Fax C410 series and selecting rename

  If it still loads the fax when you printer here are a few steps that we can try.

  Andrew

• HP Photosmart d110a will not scan.

  HP Photosmart d110a will not scan.  The resettled drivers, checked, put off - tension, nothing works.  Using Windows 7.  Error message is ' try scan from computer or see the documentation.

  Hello smhbcd

  The current software and try to reinstall using the latest drivers from the website. The link below will take you to the page "Select your operating system". Do it and download the latest driver full features.

  Photosmart D110 software

• Device that my for hp photosmart printer b110 series will not scan into my computer it comes up with error scan!

  p photosmart HP b110 series printer will not scan anything on my computer.  The message - try the scan of the computer or documentation - memory to come to the top.  I can't find anything useful in the documentation and I can't find a way to scan the computer.  It was perfectly scanning up to about a week ago.

  Hello

  • What were the changes made before the issue started?
  • What version of Windows operating system do you use?

  You can view these methods:

  Method 1:

  I suggest you try to analyze the file from the following location:
  1. navigate to the folder of C:\program HP imaging\bin location
  2 Locate and double click on hpqsciapp.exe to activate the scanning application.

  Method 2:
  If the steps above fail, I suggest to uninstall and reinstall the drivers from the HP site and see if that helps.
  http://h10025.www1.HP.com/ewfrf/wc/product?product=3944627&LC=en&cc=us&DLC=en&lang=en&cc=us

  To download compatible drivers from the printer manufacturer's website, first see which version of Windows you are using, and then search for compatible drivers.
  1. open system information by clicking the Start button, all programs, Accessories, click System Toolsand then clicking on System Information.
  2. click System summaryand check the name of the operating system and the Type of system to see which version of Windows you are running.
  3. go to the printer manufacturer's website and search for a compatible with your version of Windows printer driver.
  4. follow the instructions on the site to download and install the driver.
  Additional information:
  http://Windows.Microsoft.com/en-us/Windows-Vista/find-and-install-printer-drivers
  http://Windows.Microsoft.com/en-us/Windows7/install-a-printer

  Note: These links means on Windows 7.

  See also:

  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/HP-Photosmart-D110-scan-error/TD-p/370037

  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/C6380-scan-error-quot-try-scanning-from-computer-refer-to/TD-p/55905

  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/HP-Photosmart-C4780-can-t-scan/TD-p/332577

  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/C5580-scan-problems-how-do-I-scan/TD-p/90965

• Photosmart C7280 will not scan

  I am running Windows 7, I just replaced a photosmart c6180 with a Photosmart C7280.  The C7280 will not scan.

  When I use the Solution center, the analysis shows a black with no document screen as someone forgot to turn on the light.

  I tried printing and scanning utility, he said I was missing a update on the Solutions Center.  I loaded it and I still have

  have the same problem.  The printing and scanning utility now works without error throughout.  Until I loaded the C7280

  software I removed all software C6180.  I did some research and found that I should use a scrubber to get rid of all the

  the previous software.   I found a list of what it takes in hp support forum 1380995 and followed to the letter.

  I still have the problem. I'm on a 32-bit computer.

  Thanks for any help.

  I guess that's it.  I want to thank you for all your help in this matter and stick with me.

  Thanks again.

• HP Photosmart C6180 all-in-one will not scan mulltiple pages

  My C6180 will not scan more than one page from the charger. After it scans a page will scan others by using 'add page '. I would analyze all the pages since the charger without manually add pages. I'm used to be able to do. Help, please.  Thank you.

  Have you contacted HP Support for your printer/scanner?

  http://support.HP.com/us-en/product/HP-Photosmart-C6100-all-in-one-printer-series/1153695/model/1153698

• Photosmart D110a will not scan

  I am more able to scan documents on my printer Hp Photosmart D110A. I use Mac OS X portable 10.7.5 version. It is connected wireless and I am able to print.

  When I get up and walk on my printer, I select SCAN > SCAN TO PC and I get the error message: TRY to SCAN from which SEE COMPUTER DOCUMENTATION.

  When I open HP Scan on my laptop, I click on the button SCAN. He says then PREPARING to SCAN. Then he said: SCANNER COMMUNICATION CANNOT BE ESTABLISHED. THE PRINTER IS CURRENTLY UNAVAILIABLE. ENSURE THAT YOUR DEVICE IS TURNED ON, CHECK THE CONNECTION AND MAKE SURE THAT YOUR NETWORK IS WORKING PROPERLY. IF THESE CONDITIONS ARE CORRECT, RESTART THE DEVICE AND TRY TO SCAN THE IMAGE.

  I restart my printer and it will not scan. Nothing wrong with my internet connection. Previously, before I had scanning problems, my wireless on my printer button was flashing and I couldn't print wireless. I uninstalled the software from my laptop and remove the printer. I reinstalled the HP software and added to the printer and that solved my printing problem.  Now, digitization is a problem. Can anyone help me please with my scan problem?

  So I THOUGHT about IT!

  After you download the HP driver online once again, I went to HP utility (I had to add my printer again going up in system preferences > Add button > IP and enter my IP address).

  In the HP utility I cliked the name of my printer under devices, then on the right side I cliked the additional settings under settings of the printer.

  Then, I clicked on the embedded Web Server Open button.

  My web browser opens and it is the HP embedded Web server for my printer. I clicked the Scan button and the scanned image.

  You will then need to right click to save the image, and it allows to print wireless.

  So after a few days of trial and error my scanning has been fixed.