Photosmart Premium C310 will not print PDF

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• Photosmart Premium c310 will not print from the photo tray. Market power does not work.

  HP Photosmart Premium c310 refuses to print from the photo tray.  I use an iMac.  I shot tray in and out, nothing.  I stoked market, nothing.  Whenever I try to print a photo, it pulls the main tray.  He doesn't even try to pull the photo tray.  And I select in the settings of Photo paper in the photo tray.  Oh, and I have never tried to print before photos.  This is my first time and it won't work.  Printing regular documents from the main tray works fine.   Can someone please help?

  Are you printing from iPhoto?  If so (and this may apply to other applications), you must specify the format and print size.  Make it look like this:

  

• Photosmart premium 309g will not print Yellow, cyan or photo black

  We have premium photosmart hp 309g.  I replaced the ink cartridges and it still won't print black, cyan or yellow.  I used all the 'tools' on the printer and nothing has helped.  Any ideas?

  What happens if you try to make a copy of a picture of the printer - still no printed colors? If print colors by making a copy, then the problem is on the side of the computer. If this isn't the case, it's a matter of hardware/firmware/printer accessories.

  If you determine that the problem is the printer, see below.

  Since you have replaced the cartridges, you may have a printhead problem; Sales/dirty or defective.

  Follow the steps in this document to begin troubleshooting your print head (ignore the title): 'print head problem' or "Print head seems to be missing or corrupt" Message appears on the computer

  Please post your results after going through this troubleshooting.

  Thank you!

• My office print 8600 ProPlus will not print pdf files sent from an iPad with ePrint.

  My office print 8600 ProPlus will not print pdf files sent from an iPad with ePrint.  I just get an error message when I go to the HP Eprint centre.  It prints the address email of the coverage, but nothing else.  The attachment is not sure that I can see.  I tried to send an attachment from my Mac and worked well.

  Thank you for your response and I am sorry for the delay to return to you.  I tried save the Pages document in a Word document and send it to the printer using ePrint but it is even.  That is to say the handout printed but not the attachment.  However, when we removed the accompanying document and sent the attachment in its own it has worked well for we have managed to solve the problem. Thank you very much.

• Pro9 Acrobat on Mac suddenly will not print pdf unless I put it on the Image to print.  Downloaded drivers for printer Canon updated and rebooted - same problem.  Problem appeared after update of Adobe, but not sure we - in the last 45 days.

  Acrobat 9 pro, suddenly will not print pdf except for the print image.  Begun in the last 45 days after the update from Adobe.  Have installed drivers for Canon updated and rebooted, but no change.

  If you look at system requirements for Acrobat 9 for Mac, you will see that it is only compatible with Mac OS X v. 10.4.11 or 10.5.

• HP Photosmart Premium C309g do not print black ink

  Hello

  My HP Photosmart Premium C309g (CD055A) will not print black ink even if the cartridge is full. He's going through the motions of printing but the pages come out blank. It prints colors, they are not as dark as before, so I know that black is not working. I have cleaned the print heads, turned off the printer, unplug the printer, restarted the computer, but nothing works. I get colors on the report of the print quality, but the printer status report comes out blank. I bought a new black ink cartridge (564XL) think the previous one was defective (levels showed a 75% ink) but I still have the same problem. Any suggestion would be appreciated. Thank you.

  Hey,.

  I see you have done some troubleshooting on the issue of the print quality that you are experiencing.  I would make sure you did all the troubleshooting steps available for your research problem in the document following the link.

  Print colors are the colors should not when the C309 Photosmart Premium printing.

  If you have completed all these steps, then I check the status of your printer warranty.  If it is out of warranty, you should consider the solution provided by Bob_Headrick in the thread found here.

  Hope this helps,

  Jason

• Photosmart HP 5510 - will not print using black ink

  I have problems with my HP Photosmart 5510 all-in-One printer, because it will not print in black. All cartridges are brand new and are genuine HP cartridges. I've never used anything other than HP cartridges, and I believe that I have would be considered a very light printer user.

  I use a HP Pavilion Desktop PC (Vista Home Premium) connected to the printer via a USB cable.

  I have to 'reset' the printer (power cable removed for 20 seconds), I cleaned the print heads and tried to re-alignment of the printer.

  I ran HP print and Scan diagnostics and do the message "Everything out OK with your product." I then print a test page which "fails", that there is no black ink in use. The diagnosis confirms that the ink levels are all OK and that my printer uses HP authentic and than Normal inks or better quality is selected.

  The printer is a little over a year old and as mentioned has had very light use.

  There is no error - every reason to believe that everything is OK.

  I wish I had a solution to this problem.

  As by chance my previous printer a HP Photosmart 3210 all-in-One failed in a similar way, although in this case, the black was fine, it was impossible to print colors correctly. Once the printer was just out of warranty.

  Curiously enough and fortunately like few others on the forum a few days after the installation of the new cartridge, it seems to work perfectly fine again.  any ideas as to why this happens?

• Photosmart Plus B210a will not print on the Windows XP computer, but works on the Windows 7 computer

  I just got a Photosmart Plus B210a printer. I was able to install it using the wireless for my Dell Dimension 3000 3 GHz computer with Windows XP 32-bit SP3. He will answer analysis, but it will NOT print, it doesn't matter what I do. I have a Netgear wireless router. I tried the Dell connected directly to the router using a USB of Netgear WG111v3 USB adapter and cable. No impression whatever the configuration.

  On the other hand, I was able to make the printer work with an Athlon II X 4 630 with Windows 7 Professional 64 bit AMD machine. Everything works independently to know if the machine is connected directly to the router Netgear or using the above USB adapter.

  How can I make work B210a with my Dell with Windows XP? Is this a problem XP because Windows 7 has worked perfectly, but Windows XP would only scan.

  Subsequently, I deleted all initially loaded B201a software. At the printer detects the network, then reloaded the software from the CD. The printer then worked fine. What a relief. Perhaps the problem I had previously was linked to my trying to use the USB port when the printer originally did not work.

• Photosmart C & 180 will not print red

  The printer has suffered when we had a power cut and he was turned on.

  Since then, it will not print red. (I just get yellow).

  Have looked through the wire "Will not print Magenta", I'm not sure who, magenta cartridges (or both), I need to try hard - or if there are a few other adjustments that I do.

  Hello Phil1812,

  Please confirm the process you have already finished.

  Another process, you could try is as follows:

  (1) remove all ink cartridges.

  (2) close the ink access door.

  (3) disconnect the printer.

  (4) wait for about 30 seconds.

  (5) connect the printer.

  (6) a message indicating to load the cartridges should appear on the control panel.

  (7) reload cartridges.

  Kind regards

  Lynn_B

• HP Photosmart Premium C410 will not scan

  Windows 7 operating system HP Photosmart C410 when I put a picture on the scanner face down and use the HP solution Center and click on SCAN, scan photo to file, the box that doesn't appear shows no preview and does not allow me to set up.  Everything it says to "prepare to analyze."  The printer is then his sweeping sounds and when he stops, the printer message says "Document Feeder Jam.  Reload document then restart of work. "  How can there be a jam?  I tried several times with the same result.

  Hello howdysmom.

  I understand that you are unable to scan a document using your Photosmart Premium C410. Please follow this document from HP on the paper jam, to ensure that there is no paper in your printer.

  Also, try a hard reset on your printer. Click here to complete this step. This printer must be in a direct wall, not a surge protector.

  Please send me your troubleshooting steps.

• HP PHOTOSMART PREMIUM C309ns does not print black misalignment & printing

  HP Photosmart Premium Web Printer Model # C309ns (Microsoft 64-bit)

  Suddenly I'm unable to print in black.  When you print documents, black is low or absent.

  I tried to solve the problem of:

  -Updated the drivers and software updates

  -Cleaning of the print head

  -Remove all the ink and their replacement cartridges

  -Turning printer off, wait, then turn on

  -Restart the computer

  -Tried to align the printer, but it "failed".

  Help, please!

  Remove the ink cartridges and using the grey lever on the side of the cart, remove the printhead.  Clean the electric contacts (bunches of points 1/16 "diameter gold) with a damp lint.  The fabric will be ruined.

  Clean the surface of contact inside the carriage.  Re-monte and retest.

• PSC2175 - using Win 7-64 - will not print PDF

  Printer is connected via USB and works fine except that it won't print PDF.  Whenever I try to print a PDF file (accidentally now), she remains stuck in the print queue and holds everything up behind it. I need (periodically) the content of a PDF document on paper, and it is a pain. Someone at - it assistance they can offer. Have installed Adober Reader X.

  Hello

  Open the PDF doucument.
  Click file > properties.  Document properties will be displayed.
  To the title of the window ' Properties of the Document ', click on the "Security" tab.

  Check if "print: license'." " If it's probably not you will not be able to print.

  If not try the procedure below.
  File > print. Ensure that PSC 2175 is selected, and then click 'advance ' at the bottom.
  Make sure 'Print as Image ' is to have check. Click OK. And click OK again to print.

  Kind regards

  Help the community by marking this post as a Solution If it has solved your problem!.

  If my post helped you somehow, please click on the blue KUDOS star under my name!

  Although I work for HP my messages and responses are mine.

• Photosmart HP 5510 will not print.

  Black in do not print! Ugh! Brand new black cartridge low on the colors.  Went through all the normal procedures for the clean printheads, aligning printer, get out the ink and handed in...  Colors will be printed on these pages, but not black.  Yes, HP cartridge not a fall. Help!

  This document can enlighten us here:

  http://support.HP.com/us-en/document/c02914910

• I have a Photosmart 6510, which will not print in black.

  My photosmart 6510 does not print in black, after that I installed all the new HP ink cartridges. I am running Windows Vista 32-bit.

  I tried all the basic tests & troubleshooting but who still have the problem.

  It allows to print from the photo tray 4 x 6 end.

  Help, please!

  Steve

  Hello bcgoodwrench,

  I don't see you mention the presence of 'BLACK'.

  
  If there was no black printing, then I would say you call the HP Technical Support for assistance.

  If you are in the United States, the toll free # is 1-800-474-6836 .

  If you are not in US , then log on to www.hp.com , bottom left there is a world map icon, click it, and then select the region that you belong to, which would then provide the support options for you for this region.

  Kind regards
  Jabzi

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  Your question has been answered? Mark it as a accepted Solution!
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  I work for HP

• OfficeJet Pro 8500 a Premium yellow will not print

  I am not able to print Yellow.  The quality of the print head is 'good' on my two print heads.  I cleaned the Black/Yellow Printhead (which was dirty) and electrical contacts.  There is no break in the inktubes.  Original HP cartridges were full (although with all attempts to realign and clean, they are now all almost empty).  Print quality report shows no white dark lines or gaps in the Test focus3.  The reason for Test 1 shows and connected lines.  Focus 2 shows not yellow, but without streaks white through any of the colored blocks.

  So I think I've covered everything except the replacement of the print head.

  The question is to know if I can wait that it will change the situation to change the print head or if I have to get the printer serviced - and, as it is out of warranty, if it means that the cost of the service outweighs the balance of the cost of obtaining a new printer.

  What do people think?  Is that what sounds like a new printhead will correct the situation?

  Thanks in advance.

  Hello Cherniack,

  Welcome to the Forums of HP Support!

  On the Officejet 8500 has not not printing yellow and all the troubleshooting steps you have done, I would say that Yes. Replacement of the print head would be your next best step.

  Even if the printer is out of warranty, the print head may be covered. It is guaranteed is distinct from the printer and is located on the side of the printhead:

  If your print head is under warranty and you call in North America, the number is 1-800-474-6836 and for all the other regions, click here.

  If the print head is out of warranty and you want to order the replacement, visit HP SureSupply.

  Thanks for posting,