HP printer is not printing and a document is stuck in the queue

My printer is not printing and I can't cancel the document in the queue to start to print another document.  I had this problem before and I fixed it, but I can't understand how to on this subject again.  I unplugged the printer and I tried refreshing, but nothing has worked so far.  Any suggestions?

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Hello

see if that helps

http://Windows.Microsoft.com/en-us/Windows-Vista/view-the-print-queue

http://Windows.Microsoft.com/en-us/Windows-Vista/cancel-printing

http://www.Vistax64.com/Vista-print-fax-scan/112525-printer-queue-stuck.html

Tags: Windows

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