HP probook 4330 s: print fingerprint sensor does not

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• Tecra A11 - 11L - fingerprint sensor does not work

  Hello
  I had a problem with my Tecra laptop. The fingerprint sensor does not work since yesterday. It also disappears from the hardware Manager. I tried to reinstall the utility, but the setup.exe will not run successfully. When I try to install the utility directly from the amd64 Directory installation will be successful, but the software is unable to connect to the fingerprint sensor. I also tried to install the original Windows image, but the sensor does not work.

  You have any ideas?

  Berst cordially
  Thunder1988

  You can try a BIOS update and set the default BIOS. If it still does not appear in Device Manager, the player is maybe defective or there is a connection problem. I'm guessing that the laptop is still under warranty, you may have to send the laptop to a Toshiba repair center.

• The fingerprint sensor does not work

  Hello, I have reset windows on my laptop and the fingerprint sensor does not work, windows recognize the sensor, but in the Device Manager, windows says there is a problem with the sensor, "this device does not work properly because Windows cannot load the drivers required for this device. (Code 31) »

  Thank you for your attention

  I finally found the problem reset the pc thanks for your attention somehow

  Good day.

• Tecra M5: print fingerprint sensor is not working properly because a drink was spilled on the keyboard

  My finger print sensor does not work correctly as a drink was spilled on the keyboard. While booting, it automatically "fails" 5 times in a row (without any attempt to slide a finger), and then by default at the entrance of password to boot the disk hard machine.

  This is not a problem and all I want to do is disable the finger print sensor, but cannot work out how to do this. I tried to uninstall the driver, who seemed done without any problem, but during the reboot, the sensor still seems active, and always goes through the same process.

  Everything else works fine and it's just a minor niggle, but I would like to delete the gene of it me beep 5 times then it does its thing.

  Can someone tell me how I turn it off completely?

  Thank you.

  Did you remove the fingerprint software? If Yes check if some unknown device is listed in Device Manager. Please post the result.

  Maybe you can try to disable this unknown device and it will not be recognized as new hardware every time when you start the laptop.

• HP DM4-2070US fingerprint sensor does not work

  I have a HP DM4-2070us, and the sensor does not work. I reinstalled Win 7 Pro 64 bit with all the drivers of HP and all updates from MS, but the HP Simplepass software will not recognize the drive. I uninstalled the driver and Simplepass software and reinstalled both using all versions listed for my model on the support page of the HP drivers. The drive is correctly listed and shows installed in Windows 7 Device Manager. I installed another unit of material Validity Sensor and still the same issue.

  Yes, so apparently the software downloads & driver from HP support was insufficient to restore the function of sensor of fingerprint on top a new installation. It's a machine on which someone had partitioned and formatted the drive. I cloned the drive from an another DM4-2070us with the original configuration of the software and then it worked. Thanks for the suggestion.

• Tecra A9 - fingerprint sensor does not work

  My Tecra A9 is less than 2 weeks old. The first day, the fingerprint sensor worked for a few hours. I registered three fingerprints. Since then when I drag my finger, 99% of the time it does not recognize or gives a message 'too short', although I followed the steps in the tutorial.

  There is a window where you can test the fingerprint sensor trying to drag prints. I asked the other two persons, of different ages and gender, to try it, but very rarely is he not successfully registered printing.
  My call to the support wasn't very helpful because I was threatened with charges of £35 if they find nothing wrong with the hardware. As a normal user, is not what it says on the Tin.

  Has anyone had the same problem and managed to resolve it. If so, how? If not, are there other people in the same situation?

  Hello Assa

  It's very strange. I didn't notice any problem on my Tecra. Please start Fingerprint Control Center and check the first option that it fingerprints. Under registration or change fingerprints, you will find option run interactive tutorial with exact explanation how to use the fingerprint sensor and your fingers correctly.

  To be honest, I do not think you have a hardware or software problem, but you must be careful how you drag your finger.

• fingerprint sensor does not work in protected toshiba z830

  Fingerprint log on does not appear while loading win 7.

  I get the message "failed to connect to sensor" by clicking on the shortcut for the fingerprint reader.
  I downloaded the latest driver on the toshiba site.
  Thank you.

  Go to start-> type devmgmt.msc-> press on enter. Make sure that the device is not in the list. If not, contact Toshiba support - it may need a replacement.

• fingerprint sensor does not work for my iphone 16 6 GB pls help how to solve this problem?

  I have iPhone 6 grey 16 GB of model space suddenly my fingerprint sensor no longer works.

  When I try to set touch id always displays "failed please go back and try again".

  Please guide how to solve this problem.

  The warranty expired 3 months ago

  See this support document to help solving the problems of contact ID. If all else fails, then make an appointment at the Genius Bar from the Apple Store supplier or Service Center authorized Apple closest to have the material examined. They will explain your options.  Use touch on iPhone and iPad - Apple Support ID

• Tecra A8 fingerprint sensor does not work correctly

  I bought a laptop Tecra A8 which has as security option touchchip fingerprint coprocessor. He worked only 8 days and then have not read my fingerprint. By device mananger I uninstalled and reinstalled drivers auotomaticlly and was the message to the device mananger "working properly", but it does not work! I tried to fix its software in the control panel (programs), but it dose not work again.
  What is your suggestion?

  Hello

  I Don t know what software you have installed on your system and how is your configuration, but if you've already tried this steps you mentioned while it should the next step be a full recovery from your system with the recovery media that shipped with your machine.

  Don t forget to back up your data on external media. ;)

  By the way: If the recovery does not help, then you should contact a local servicepartner since you have warranty on your machine.

  If you really want to find one in your country then click here:
  http://EU.computers.Toshiba-Europe.com/cgi-bin/ToshibaCSG/generic_content.jsp?service=EU&ID=ASP_SUPPORT

  Welcome them

• Validity fingerprint Sensor does not not after replacing hard drive

  Hello everyone I am currently having problems with a dv7 HP Envy, I am running windows 8.1.

  I had a little trouble with my original hard drive (physical damage) and had to replace it, of course I lost my HP restore partition and all additional drivers that come with it, is it possible to get? And also I can't seem to use my biometric device because I have no HP simeple pass, I tried to download one of the other post, but it didn't work.

  I'll appreciate any help.

  Thanks MrJP94. Here are the drivers Windows 8.1 you asked: of validity fingerprint sensor driver

  SimplePass was not listed under 8.1 Windows on your driver page, so here are those listed under Windows 8: software of HP SimplePass Identity Protection 2011

  Let me know if it works.

• Fingerprint sensor does not

  I had to do a re-installation of Windows XP Pro on my laptop, so I need to re - install Manager security HP protect tools, fingerprints and credential manager and driver fingerprint sensor authentec fingerprint.  When I go in the Credential Manager to save my credentials, a fingerprint check is not an option.  When I was able to connect the Manager of credentials the image of the fingerprint sensor is there but it is blurry, the tab "References" under "multi-factor authentication" authentication by fingerprint is "unregistered" and the button register is blurred, so I can only click on properties.  Help!...

  Re-installed Windows, then HP protect tools from scratch, has got it to work!

• HP Elitebook 8740w: validity and windows 10 fingerprint sensor: does not

  Dear all,

  I come to you today because I have already tried many (perhaps all) of the suggested solutions posted on this forum.

  Unfortunately, I could never get a correct installation, work.

  After upgrading to windows 10 (automatic update of windows - online) the sensor of fingerprint of validity (VFS451) just stopped working.

  When you try to uninstall the VFS driver by using Device Manager, biometrics will disappear from the list of devices. After the reboot, biometrics will show the sensor of validity as if nothing happened, same version (2.3.0.0) driver and the same driver details?. Tried to manually update the uninstall third-party drivers (Lenovo) etc. without success.

  I never got to the point where Windows Hello could appear and allow me to configure the sensor.

  Hope someone has a solution, at least to uninstall the driver, as seems to be the main problem.

  Thank you very much in advance for your time and your advice.

  Olivier

  Olivier

  In my view, did not work

  Check your windows features 10 for installation of the Framework

  Update managers

  Install the HP ProtectTools Security Manager

  FTP://ftp.HP.com/pub/SoftPaq/sp63501-64000/sp63727.exe

• Fingerprint sensor does not not for Windows 7 connection

  I recently reinstalled my Windows 7 bits and also installed v8.30.0049 ThinkVantage Client Security Solution and ThinkVantage Fingerprint Software 5.9.5 on my T410s.

  I registered a few fingerprints without problem and activated the setting "User fingerprint instead of the password when you log in to Windows. In the windows login screen I see an icon for the connection of fingerprints and the green light next to my sensor of fingerprint it is expected the scan.

  However, when I scan my finger, green light blinks once, pauses, and blinks and then a second time. Nothing else happens. I myself do not get connected to Windows. Any idea what the problem may be?

  If you connect to a domain, you must configure windows to allow the connection to the domain with a fingerprint.

  Type "modify the biometric parameters" in the start menu

• Envy 15 j111tx: fingerprint sensor does not work

  So I have a HP Envy 15 j111tx.

  I have Windows 10 (64-bit) installed on my computer,

  I want to login my computer by using the fingerprint reader, but it won't work.

  I will drag my finger and it won't even turn on. I don't know what to do and I don't want to do something to make things worse.

  Help, please!
  
  User HP Envy

  Please explain the problem in detail. You get any message, of fingerprints of the work of connection in applications, etc.

  Mean while, download and install the latest drivers and software:

  http://support.HP.com/us-en/drivers/

• fingerprints fingerprints & brightness does not not with windows 8 build in hp probook 4540 9200 s

  HP probook 4540 s

  Windows 8 build 9200

  I detected a problem after the installation of the new operating system windows 8. fingerprint sensor does not work. After installing hp protect tool pilot there show an error message. his revealing "microsoft framework 3.5 required", but I have framework 4.5... Correct this essue as soon as possible. and another problem is brightness does not perfectly.all shortcuts keyboard not work except the brightness. and I can't reduce it manually too.my windos is enabled. and run fast on my laptop. Please fix my problems as soon as possible.

  Thank you.

  Hello thatguy2,

  Your ProBook is a business model.  Your question would better answer on the HP Enterprise Business Community Forum