HP Elitebook 8740w: validity and windows 10 fingerprint sensor: does not

Dear all,

I come to you today because I have already tried many (perhaps all) of the suggested solutions posted on this forum.

Unfortunately, I could never get a correct installation, work.

After upgrading to windows 10 (automatic update of windows - online) the sensor of fingerprint of validity (VFS451) just stopped working.

When you try to uninstall the VFS driver by using Device Manager, biometrics will disappear from the list of devices. After the reboot, biometrics will show the sensor of validity as if nothing happened, same version (2.3.0.0) driver and the same driver details?. Tried to manually update the uninstall third-party drivers (Lenovo) etc. without success.

I never got to the point where Windows Hello could appear and allow me to configure the sensor.

Hope someone has a solution, at least to uninstall the driver, as seems to be the main problem.

Thank you very much in advance for your time and your advice.

Olivier

Olivier

In my view, did not work

Check your windows features 10 for installation of the Framework

Update managers

Install the HP ProtectTools Security Manager

FTP://ftp.HP.com/pub/SoftPaq/sp63501-64000/sp63727.exe

Tags: Notebooks

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