HP PSC 1512: HP PSC 1512 scans is over after the update of Firefox on Mac

Have a HP PSC 1512, just over a year.  It has worked perfectly for printing, copying and scanning functions.   I rarely scan so ignorant, that he had ceased to work until I tried to use it today.  Nothing complex, just old school I scan a document on the desk and not wireless.  A message pop up says that the scanner is busy or not connected.  I restored once the scan feature on my old HP 1510 model with a simple reinstallation.  So I tried on the 1512, but nothing helped.  I ran a utility of cleaning, power on the printer to the top, then tried the installation disc.  A pop-up message advised that I don't have a printer connected at all or it just could not be recognized.  Then, I downloaded the driver from the HP site software but the end result was again '' series unrecognized. ''  At this time, I noticed verbiage on the page of software that says this document is for computers Apple, who uses Firefox 33 for web browsing.   Firefox has implemented many improvements and now we are up to v.45.0.1 could this be why the scan function does not work and the unrecognized device?  Print and copy features continue to work well and the HP utility reflects all the relevant details that I'm used to seeing.   Loss of scanning is not a deal breaker but y at - it software available for the latest Firefox or parameters that can be changed?  Or am I just spinning my wheels?    Thank you.

Hello
Welcome to the HP community @Peaches46,

I came across your post on digitization issues you are facing in your Mac running 10.6 and HP printer. I am unable to find the "PSC 1512" model, would you possibly the Deskjet 1512? If so, the following steps are all offered to you! Let me know if you happen to have another model.

Troubleshoot the hardware to start and try a power reset. Also make sure that the printer is plugged directly into a wall outlet.

With the printer, unplug the power cord at the back of the unit.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord into the wall outlet.
Reconnect the power cord to the back of the unit.
If the printer does not by itself, press the Power button to turn it on.

Try scanning using the HP software.

If the scanner still does not work, try the following steps in order:

  1. Reset the printing system
  2. Repair disk permissions
  3. Restart the Mac.
  4. Click on this link to download and install the full functionality of driver and software: HP Deskjet 1510 all-in-One Printer series full feature software and drivers
  5. Click on this link and try scanning using different methods of scanning: How to scan (OS X 10.6)

If you have trouble with the steps, let me know and I'll do my best to help.

to testify of my attempt to help you today, click on the thumbnails below. Click on the 'accept as Solution' If the problem has been resolved, please and thank you!

Have a great day,

Tags: HP Printers

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