HP ScanJet Scanner 5370C series

Similar Questions

• Installation of an HP Scanner accuracy, series 4200C

  After several years of loyal service, my scanner CanoScan died peacefully in his sleep.  A friend gave me their old scanner and the installation disc.  When I try to install it, I get a message that it's for Windows in 1998 and I can't use it.  Is it possible to move to install the scanner securely?

  No, unless HP support can help, which is unlikely.

• Windows 7 will not recognize driver for HP Scanjet 5370c scanner

  I was not able to get Windows 7 to recognize the driver for my HP Scanjet scanner on my new HP Pavilion Elite a9200z desktop computer.  I tried to install the original driver delivered with the software that not only failed, but it was necessary to do a system restore to an earlier date.  After downloading the software update and the driver on the HP website (for the XP operating system. (No), the software successfully installed but Device Manager said there is no driver installed.  I tried Udating driver in Device Manager, but none were found on the system.  I'm afraid that because the driver is not signed by HP, this is perhaps the reason that the system will not recognize it.  I do not receive a message about the driver being made and has been disabled.

  Where would the driver have been installed under Windows and what would be the name of the file?  Is it possible to install a driver that has not been signed on Windows 7, even though I know that it comes directly from the manufacturer.  I came on this forum that says HP email support is no longer in effect for this scanner.  Scanner was working fine under Windows XP.  Thank you in advance for any help you can give me.

  Thank you for your response.  I posted the same question to the Board of Directors Microsoft as well.  One of the technicians gave me a link to a website that has software in support of scanners which pilots the manufacturer has not, for some reason, took worth to upgrade to Windows Vista or Windows 7.  I installed Vuescan driver bundled with the program which works perfectly, and my scanner HP Scanjet scanner 5370c is upward and great in Windows 7.  They have a list of more than 100 scanners supported by the program.  So, anyone interested should check the list before you buy the program.  No, the program is not free, but it is much cheaper ($39.95) that pitching on a scanner perfectly ideal of work and having to buy a new one.    Anyway, if anyone is interested in the possibility of using their scanner ' is no longer supported "with Windows 7, the website below might help.

  http://www.Hamrick.com/

• HP SCANJET 4890: HP SCANJET 4890 does not not after update of November 1511 10 Windows

  my hp scanjet scanner worked fine until November 1511 10 windows updated

  After the update, it will not work and now says that he needs a cd or manufacturers website WIA driver

  but on the site Web of hp, he says now that he can't stand the 4890 model anymore so there is no driver available for windows 10

  the downloaded driver for hp scanjet 4890 when I upgraded from win8 to win 10 no longer also

  After that 2 updates from microsoft after the November 1511, scan update finally works!

  * shrugs *.

• El Capitan slows everything

  I get the beachball of death all the time since the upgrade to El Capitan.  He seems to have added 10 years to my computer.  For example, when you open the finder, I have the chance to see my files open slowly one by one.

  Here's my EtreCheck diagnosis.  I look forward to any help.

  EtreCheck version: 2.6.6 (226)

  Report generated on 15/12/2015, 06:58

  Time 11:07

  Download http://etrecheck.com EtreCheck

  Click on the links to [click for support] to help with non-Apple products.

  Click on the links [click for more details] for more information on this line.

  Hardware information: (does that mean?)

  iMac (27-inch, late 2009)

  [Click for plug technique]

  [Click here for the User Guide]

  iMac - model: iMac11, 1

  1 2.8 GHz Intel Core i7 CPU: 4 strands

  8 GB of RAM expandable

  [Click here for upgrade instructions]

  BANK 0/DIMM0

  OK 2 GB DDR3 1067 MHz

  BANK 1/DIMM0

  OK 2 GB DDR3 1067 MHz

  0/DIMM1 BANK

  OK 2 GB DDR3 1067 MHz

  BANK 1/DIMM1

  OK 2 GB DDR3 1067 MHz

  Bluetooth: Old - transfer/Airdrop2 not supported

  Wireless: en1: 802.11 a/b/g/n

  Information about this video: (does that mean?)

  ATI Radeon HD 4850 - VRAM: 512 MB

  iMac 2560 x 1440

  Software system: (does that mean?)

  OS X El Capitan 10.11.1 (B 15, 42) - since startup time: less than an hour

  Disk information: (does that mean?)

  Hitachi HDS722020ALA330 disk0: (2 TB) (rotation)

  EFI (disk0s1) : 210 MB

  Macintosh HD (disk0s2) /: 2.00 TB (926,84 GB free)

  HD (disk0s3) [recovery] recovery: 650 MB

  HL-DT-ST DVD - RW GA11N)

  USB information: (what does this mean?)

  Hub keyboard Apple, Inc.

  Apple, Inc. Apple Keyboard

  Card reader Apple

  Apple Inc. BRCM2046 hub.

  Apple Inc. Bluetooth USB host controller.

  Western Digital My Book 500,11 GB

  External HD (disk1s1) / Volumes/drive external hard 1: 500.11 (397,84 free go-go)

  Canon MX700 series

  Computer, Inc. Apple IR receiver.

  Built-in ISight from Apple Inc..

  Guardian: (what does this mean?)

  Mac App Store and identified developers

  Kernel Extensions: (does that mean?)

  / System/Library/Extensions

  [no charge] com.palm.ClassicNotSeizeDriver (3.2.1) [click here to support]

  ~/Greg's files/Misc computer/stuff 2 TB WD hard drive/Extras/WD + TURBO Installer.app

  com.wdc.driver.1394HP [no charge] (1.0.6) [click here for support]

  [no charge] com.wdc.driver.USBHP (1.0.4) [click here to support]

  Launch system officers: (does that mean?)

  [operation] com.apple.Dock.plist - invalid signature!

  Launch officers: (does that mean?)

  [loading] com.adobe.AAM.Updater - 1.0.plist [click here for support]

  [loading] com.google.keystone.agent.plist [click here for support]

  [loading] com.intego.VirusBarrierX6.alert.plist [click here for support]

  [loading] com.intego.VirusBarrierX6.statusitem.plist [click here for support]

  com.Intego.commonservices.statusitem.plist [race] [click here to support]

  com.Intego.NetUpdate.agent.plist [race] [click here to support]

  [loading] com.intego.personalbackup.agent.plist [click here for support]

  [loading] com.intego.task.manager.notifier.plist [click here for support]

  [loading] com.oracle.java.Java - Updater.plist [click here for support]

  Demons of launch: (does that mean?)

  [loading] com.adobe.SC.FPFeedbackService - 1.0.plist [click here for support]

  [loading] com.adobe.fpsaud.plist [click here for support]

  com.backblaze.bzserv.plist [race] [click here to support]

  [loading] com.google.keystone.daemon.plist [click here for support]

  com.intego.PersonalBackup.daemon.plist [race] [click here to support]

  com.intego.VirusBarrierX6.daemon.plist [race] [click here to support]

  com.intego.VirusBarrierX6.scanner.daemon.plist [race] [click here to support]

  com.Intego.commonservices.daemon.plist [race] [click here to support]

  [loading] com.intego.commonservices.icalserver.plist [click here for support]

  [loading] com.intego.commonservices.metrics.kschecker.plist [click here for support]

  com.Intego.NetUpdate.daemon.plist [race] [click here to support]

  com.Intego.personalantispam.daemon.plist [race] [click here to support]

  com.Intego.task.Manager.daemon.plist [race] [click here to support]

  com.Intego.washingmachine.daemon.plist [race] [click here to support]

  [loading] com.oracle.java.Helper - Tool.plist [click here for support]

  Launch User Agents: (does that mean?)

  [loading] com.adobe.AAM.Updater - 1.0.plist [click here for support]

  [loading] com.adobe.ARM. [...]. plist [click here to support]

  com.Akamai.single - user - client.plist [race] [click here to support]

  com.backblaze.bzbmenu.plist [race] [click here to support]

  [loading] com.citrixonline.GoToMeeting.G2MUpdate.plist [click here for support]

  User Login items: (does that mean?)

  Application of fax server (/ Library/Application Support/SmithMicro/FAXstf X/startup/Fax.app)

  Palm Desktop Background UNKNOWN (missing value)

  Transport monitor UNKNOWN (missing value)

  Application of system events (/ System/Library/CoreServices/System Events.app)

  iTunesHelper UNKNOWN (missing value)

  Canon IJ Network Scan Utility Application (/ library/printers/Canon/BJPrinter/utilities/Canon IJ Network Scan Utility.app)

  WashingMachineHelper Application hidden (/ Library/Application Support/Intego/Washing Machine/WashingMachineHelper.app)

  Request for SpeechSynthesisServer (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)

  Hidden AdobeResourceSynchronizer Application (/ Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

  2 TB drive hidden volume (/ Volumes/2 TB Drive-1)

  ElementsAutoAnalyzer Application (/ Applications/Adobe elements 12 Organizer.app/Contents/ElementsAutoAnalyzer.app)

  cDock Agent UNKNOWN (missing value)

  HP Scanjet Manager of applications hidden (/ Library/Application Support/Hewlett-Packard/HP Scanjet Scanner/HP Scanjet Manager.app)

  Other applications: (does that mean?)

  [operation] com.adobe.PDApp.AAMUpdatesNotifier.78112.14A3726A - B957 - 4 d 03-8AEA-394D007C2BCD

  [ongoing] com.Apple.XPC.launchd.oneshot.0x10000005.EtreCheck

  [ongoing] com.intego.VirusBarrier.antivandal.hks

  [ongoing] com.intego.VirusBarrierX6.realtime.daemon

  [ongoing] com.intego.WashingMachineHelper.93152

  [ongoing] JP.co.Canon.cijscannerregister.89952

  [operation] jp.co.canon.ijscanner1.scanner.ica.94112.D77823FF-5F0F-48E5-AA04-37A894488F7E

  [ongoing] org.Mozilla.Firefox.200032

  Internet Plug-ins: (does that mean?)

  OVSHelper: Version: 1.1 [click here for support]

  Default browser: Version: 601 - SDK 10.11

  Flip4Mac WMV Plugin: Version: 3.2.0.16 - 10.8 SDK [click here for support]

  OfficeLiveBrowserPlugin: Version: 12.3.6 [click here for support]

  AdobePDFViewerNPAPI: Version: 11.0.13 - 10.6 SDK [click here for support]

  FlashPlayer - 10.6: Version: 20.0.0.235 - 10.6 SDK [click here for support]

  DivXBrowserPlugin: Version: 2.1 [click here for support]

  Silverlight: Version: 5.1.10411.0 - 10.6 SDK [click here for support]

  QuickTime Plugin: Version: 7.7.3

  Flash Player: Version: 20.0.0.235 - 10.6 SDK [click here for support]

  iPhotoPhotocast: Version: 7.0

  AdobePDFViewer: Version: 11.0.13 - 10.6 SDK [click here for support]

  JavaAppletPlugin: Version: version of Java 8 65 17 Check construction update

  The internet user Plug-ins: (does that mean?)

  BrowserPlus_2.9.8: Version: 2.9.8 [click here for support]

  CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [click here for support]

  WebEx: Version: 1.0 [click here for support]

  Safari extensions: (what does this mean?)

  DivX more Web HTML5 Player

  3rd party sous-fenêtres preferences: (does that mean?)

  Akamai NetSession preferences [click here for support]

  Backblaze backup [click here for support]

  BrowserPlus [click here for support]

  DivX [click here to support]

  Flash Player [click here for support]

  Flip4Mac WMV [click here for support]

  Java [click here to support]

  NetUpdate [click here to support]

  Time Machine: (what does this mean?)

  Skip system files: No.

  Mobile backups: OFF

  Automatic backup: YES

  Volumes to back up:

  Macintosh HD: Disc size: 2.00 TB disk used: 1.07 TB

  Destinations:

  [Network] 2 TB drive

  Total size: 2.00 TB

  Total number of backups: 96

  An older backup: 24/06/2014, 04:39

  Last backup: 12 13, 2015, 10:03

  Backup disk size: too small

  Size of backup TB 2.00< (disk="" used="" 1.07="" tb="" x="">

  Top of page process CPU: (does that mean?)

  3% mdworker (13)

  3% kernel_task

  1% SDM

  1% bztransmit

  1% fontd

  Top of the process of memory: (does that mean?)

  Firefox 745 MB

  Virusbarriers (11) 664 MB

  649 MB kernel_task

  Bztransmit 483 MB

  467 MB softwareupdated

  Virtual memory information: (does that mean?)

  46 MB free RAM

  used 7.95 GB RAM (3.55 GB being cached)

  Used Swap 0 B

  Diagnostic information: (does that mean?)

  December 15, 2015, 06:30:14 ~/Library/Logs/DiagnosticReports/Canon .crash sweep of the [redacted] IJ-Utility_2015-12-15-063014_ network

  December 15, 2015, 06:26:55 test - passed

  December 12, 2015, 09:13:32 ~/Library/Logs/DiagnosticReports/Canon .crash sweep of the [redacted] IJ-Utility_2015-12-12-091332_ network

  Uninstall Intego Virusbarrier and test.

  It is totally useless and will probably be the cause of your problems.

  Also check that BackBlaze and Citrix software are updated.

  Your canon printer utility crashed a few times. That could be updated, too, or it crashes because of something done Virusbarrier.

• best scanners for El Capitan

  My old HP scanjet scanner cannot be upgraded. So should which scanner I buy for my el Capitan 10.11.5 OSX?

  I was very happy with my all in one HP OfficeJet Pro 8620

• I just report to EtreCheck. Can someone help me?

  EtreCheck version: 2.9.11 (264)

  Report generated 2016-04-23 16:30:03

  Download EtreCheck from https://etrecheck.com

  Time 07:03

  Performance: Below average

  Click the [Support] links to help with non-Apple products.

  Click [details] for more information on this line.

  Click [delete] to remove the adware.

  Problem: Beachballing

  Description:

  Beachball begins to roll, and then crashes. It happens about every two days.

  Hardware Information: ⓘ

  iMac (20 inch, early 2008)

  [Data sheet] - [User Guide] - [warranty & Service]

  iMac - model: iMac8, 1

  1 2.4 GHz Intel Core 2 Duo CPU: 2 strands

  4 GB of RAM expandable - [Instructions]

  BANK 0/DIMM0

  4 GB DDR2 SDRAM 800 MHz ok

  BANK 1/DIMM1

  Vacuum

  Bluetooth: Old - transfer/Airdrop2 not supported

  Wireless: en1: 802.11 a/b/g/n

  Video information: ⓘ

  ATI Radeon HD 2400 - VRAM: 128 MB

  iMac 1680 x 1050

  Software: ⓘ

  OS X El Capitan 10.11.4 (15E65) - since the start time: about 2 hours

  Disc information: ⓘ

  Hitachi HDP725025GLA380 disk0: (250,06 GB) (rotation)

  EFI (disk0s1) < not mounted >: 210 MB

  Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

  Mac HD (disk 1) /: 248,83 (Go 89,29 free)

  Encrypted AES - XTS unlocked

  Storage of carrots: disk0s2 249,20 GB Online

  USB information: ⓘ

  Apple Inc. BRCM2046 hub.

  Apple Inc. Bluetooth USB host controller.

  Computer, Inc. Apple IR receiver.

  Logitech USB receiver

  Hub keyboard Apple, Inc.

  Apple, Inc. Apple Keyboard

  Built-in ISight from Apple Inc..

  BUP Slim Mac SL 2 TB Seagate

  EFI (disk2s1) < not mounted >: 210 MB

  Seagate (disk2s2) / Volumes/Seagate: 1.49 TB (668,39 GB free)

  Lyle file (disk2s3) / Volumes/Lyle: 506,47 (Go 298,38 free)

  Guardian: ⓘ

  Mac App Store and identified developers

  Adware: ⓘ

  ~/Library/Application Support/com.genieoinnovation.Installer

  ~/Library/Safari/extensions/Omnibar-2.safariextz

  2 adware files found. [Remove]

  Kernel extensions: ⓘ

  / System/Library/Extensions

  com [no charge]. Belcarra.iokit.USBLAN_netpart (2.0.2 - 2016-04-20) [Support]

  com [no charge]. Belcarra.iokit.USBLAN_usbpart (2.0.2 - 2016-04-20) [Support]

  com [no charge]. RemoteControl.USBLAN.usbpart (2.0.6 - 2016-04-20) [Support]

  com.sandisk.driver.CruzerDriver [no charge] (1.0 - 2016-04-20) [Support]

  /System/Library/Extensions/Belcarra.USBLAN_netpart.kext/contents/plugins

  com.belcarra.IOKit.netpart.Panther [no charge] (1.6.1 - 2007-06-06) [Support]

  /System/Library/Extensions/Belcarra.USBLAN_usbpart.kext/contents/plugins

  com.belcarra.IOKit.usbpart.Panther [no charge] (1.6.1 - 2007-06-06) [Support]

  / System/Library/extensions/remotecontrol. USBLAN_usbpart.kext/contents/plugins

  com [no charge]. RemoteControl.USBLAN.panther (1.6.1 - 2007-06-06) [Support]

  Launch system officers: ⓘ

  [loaded] 8 tasks Apple

  [loading] 158 tasks Apple

  [operation] 72 tasks Apple

  Launch system demons: ⓘ

  [loaded] 45 tasks Apple

  [loading] 156 tasks Apple

  [operation] 87 tasks Apple

  Launch officers: ⓘ

  [failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist (2015-10-31) [Support]

  [operation] com.epson.Epson_Low_Ink_Reminder.launcher.plist (2015-01-19) [Support]

  [loading] com.epson.esua.launcher.plist (2015-06-29) [Support]

  [operation] com.epson.eventmanager.agent.plist (2014-09-21) [Support]

  [loading] com.google.keystone.agent.plist (2016-03-01) [Support]

  [loading] com.oracle.java.Java - Updater.plist (2014-10-21) [Support]

  [operation] com.sandisk.cruzeragent.plist (2007-07-04) [Support]

  [operation] net.culater.SIMBL.Agent.plist (2013-12-06) [Support]

  Launch demons: ⓘ

  [loading] com.adobe.ARMDC.Communicator.plist (2015-10-31) [Support]

  [loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2015-10-31) [Support]

  [failure] com.adobe.fpsaud.plist (2016-04-15) [Support]

  [loading] com.google.keystone.daemon.plist (2016-03-01) [Support]

  [loading] com.oracle.java.Helper - Tool.plist (2014-10-21) [Support]

  User launch officers: ⓘ

  [failure] com.adobe.ARM. [...]. plist (2012-12-24) [Support]

  [loading] com.adobe.ARM. [...]. plist (2010-10-06) [Support]

  [failure] com.facebook.videochat. [entrenched passage] .plist (2014-08-09) [Support]

  [loading] com.spotify.webhelper.plist (2013-03-14) [Support]

  Items in user login: ⓘ

  Dropbox application (/ Applications/Dropbox.app)

  Nikon View Monitor Application of carbon hidden (/ Library/Application Support/Nikon/Nikon View/Nikon View carbon monitor)

  HP Scanjet Manager of applications hidden (/ Library/Application Support/Hewlett-Packard/HP Scanjet Scanner/HP Scanjet Manager.app)

  ConnectService Application (/ Library/Application Support/ArcSoft/Connect Service/ConnectService.app)

  Other applications: ⓘ

  [ongoing] com.getdropbox.dropbox.52512

  [ongoing] JP.co.Canon.cijscannerregister.74912

  [loading] 409 tasks Apple

  [operation] 183 tasks Apple

  Plug-ins Internet: ⓘ

  nplastpass: 1.75.9 (2013-12-06) [Support]

  Web of Google Earth plugin: 7.1 (2013-10-07) [Support]

  Default browser: 601 - SDK 10.11 (2016-03-12)

  Flip4Mac WMV Plugin: 2.4.4.2 (2012-05-15) [Support]

  CouponPrinter-FireFox: Version 1.0.11 (2009-01-13)

  AdobePDFViewerNPAPI: 15.010.20060 - SDK 10.8 (2016-03-09) [Support]

  FlashPlayer - 10.6: 21.0.0.226 - SDK 10.6 (2016-04-21) [Support]

  Silverlight: 5.1.10411.0 - SDK 10.6 (2012-05-25) [Support]

  WidevineMediaOptimizer: 6.0.0.12757 - SDK 10.7 (2014-06-09) [Support]

  QuickTime Plugin: 7.7.3 (2016-03-12)

  Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-21) [Support]

  iPhotoPhotocast: 7.0 (2009-02-23)

  AdobePDFViewer: 15.010.20060 - SDK 10.8 (2016-03-09) [Support]

  CANONiMAGEGATEWAYDL: 3.0.0.2 (2009-03-05) [Support]

  EPPEX plugin: 3.0.5.0 (2009-07-29) [Support]

  JavaAppletPlugin: Java 8 update 91 build 14 (2016-04-21) , check the version

  User Plug-ins internet: ⓘ

  CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]

  Safari extensions: ⓘ

  LastPass - LastPass - https://lastpass.com (2016-01-16)

  iSkyDeluxe - iSkysoft Studio - http://www.iskysoft.com (2014-03-21)

  Omnibar - InstallMac - http://www.installmac.com/faq#omnibar (2014-12-15) Adware! [Remove] 

  3rd party preference panes: ⓘ

  Flash Player (2016-04-15) [Support]

  Flip4Mac WMV (2012-05-15) [Support]

  Java (2016-04-21) [Support]

  Time Machine: ⓘ

  Skip system files: No.

  Mobile backups: OFF

  Automatic backup: YES

  Volumes to back up:

  Mac HD: Disc size: 248,83 GB disc used: 159.53 GB

  Lyle file: disk size: 506,47 GB disc used: 208,09 GB

  Destinations:

  Backup drive Seagate Plus [Local]

  Total size: 1.49 TB

  Total number of backups: 110

  An older backup: 03-10-14, 13:07

  Last backup: 23/04/16, 15:35

  Size of backup drive: adequate

  Backup size 1.49 TB > (disc 367,62 GB X 3)

  Top of page process CPU: ⓘ

  5% kernel_task

  4% com.apple.WebKit.Networking

  2% Dropbox

  1% safari

  0% dbfseventsd (3)

  Top of page process of memory: ⓘ

  1.44 GB com.apple.WebKit.WebContent (4)

  389 MB kernel_task

  172MO Safari

  Mdworker (7) 94 MB

  70 MB HelpViewer

  Virtual memory information: ⓘ

  28 MB of free RAM

  3.97 GB used RAM (725 MB cache)

  Used Swap 0 B

  Diagnostic information: ⓘ

  April 23, 2016, 13:30:37 self-test - spent

  April 22, 2016, 19:36:41 / Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-04-22-193641_ [redacted].cpu_resource.diag [details]

  System/Library/Frameworks/WebKit.Framework/versions/A/XPCServices/com. Apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent

  April 21, 2016, 09:06:51 ~/Library/Logs/DiagnosticReports/Contacts_2016-04-21-090651_[redacted].crash

  /Applications/contacts.app/Contents/MacOS/contacts

  You have installed adware which affects the performance. Either click on the "delete" button next to them, or download and run MalwareBytes Anti Malware for Mac http://www.adwaremedic.com/index.php it is written by one of the users here and perfectly safe.

  ~/Library/Application Support/com.genieoinnovation.Installer

  ~/Library/Safari/extensions/Omnibar-2.safariextz

  2 adware files found. [Remove]

  Omnibar - InstallMac - http://www.installmac.com/faq#omnibar (2014-12-15) Adware! [Remove] 

  
  

  < published by host >

• Pima 560 don't scan. It prints, copies, but says that it cannot connect to analyze

  It is plugged in USB, but he thinks that it is not. If I use the commands to the printer, it said 'prepare' and then returns to "place the scanner option '.  If I try to scan from Mac system preferences, I get the message that it can't communicate with the printer because it can be turned off or not connected to USB. Is the case.

  I have a Mac, under El Capitan. Updated to the latest drivers printer... still does not.

  Very frustrating.

  Hi joiede,

  To try to solve this problem, we will have to remove and reinstall the software for the device.  Please disconnect the USB cable and then follow these steps to uninstall the software (if you are unable to perform a step, proceed to the next step):

  1. close all the running applications - including antivirus software.

  2. click on the Apple in the upper left corner.

  3. click on System Preferences, then double-click on "printers and faxes".

  4. in the printer list dialog box, select all printers that are added to the list of printers, and then click 'remove '.

  5. open the library, Printers, Canon and drag the BJPrinter folder to the trash.

  6. open the library, received, and then drag the files that contain the number of your model as part of the file name.  NOTE: Trash NOT the file CanonPrinterDrivers.pkg.

  7. open the library, picture Capture and TWAIN Data Sources and place the MP560.ds cannon in the trash.

  8. in the Finder menu, select "Empty trash" to remove them.

  9. on the Apple menu, click "Restart."

  Once the computer has been restarted, please follow these steps to download the files necessary to start the installation:

  1. visit the Web site at: http://usa.canon.com/support

  2. type PIXMA MP560 in the "Type a template name" box and click the Get button Drivers & Downloads.

  3. under recommended downloads, please click on the "Select" button next to the MP560 MP driver series.

  4. If you agree, please select the check box next to "I read and agree to the terms of the disclaimer and wish to continue the download.

  5. click on the download button.

  6. If a box to record under appears, click Save.

  7. once the download is complete, click on the "Select" button next to the MP560 Scanner Driver series.

  8. If you agree, please select the check box next to "I read and agree to the terms of the disclaimer and wish to continue the download.

  9. click on the download button.

  10. If a box to record under appears, click Save.

  11. once the download is complete, open your download folder.

  12. double-click on [mcpd-mac-mp560-11_7_1_0 - ea17_2.dmg] to install the printer driver.

  13. double-click on [msd_-mac-mp560-15_5_2a - ea8_2.dmg] to install the scanner driver.

  The files will be extracted, follow the prompts to complete the installation.

  Reboot once completed.

  Once the computer restarts, open MP Navigator and try to scan.

  If you continue to have difficulties, please contact our support group by using the following link:

  http://www.USA.Canon.com/Cusa/consumer/standard_display/contact_us_consumer

• Whenever I start my laptop XP, it requires a disk check and I don't know why

  When I turn on my laptop and leave loading windows and after the windows logo screen, a blue screen appears require Office control. and this happens everytime I turn on my laptop

  Hi KiRoLLoSNaBiL,
   
  This behavior can occur if the the system registry hive or the software registry hive is damaged or if the two following conditions are met:

  • You are using a Hewlett Packard (HP) 5100c with driver HP ScanJet scanner.
  • You have not updated the scanner driver to the version of Windows XP that is no Hewlett-Packard.
  Follow the suggestion given in the article for this problem:
  CHKDSK runs each time that you start your computer

• Where is photosmart essentials

  I've recently updated my scanjet scanner 4050 and now don't do not have no photo editing - first software photosmart (essentials) this is what I used to have b4 upgrade.  How can I get the return of photo editing process?  I am running windows 7.

  Thank you

  You can actually open Photoshop and then SCAN directly from your scanner VIA Photoshop and it opens in Photoshop so you can start editing.

  You can also simply scan and save to your computer and open the picture in Windows Photo Gallery or anything else you choose.

  I'm the 1st option because if you have an old printer/scanner into one that has no solutions drivers/HP Center program supported on the new operating system like Windows 8, you can still scan from Photoshop. I know that I do it all the time.

• How can I get my old scanner (HP ScanJet 5370C) to work with my windows 7?

  I tried to plug my old scanner to our new computer which has windows 7 now and it says that it cannot find driver.  Help, please.

  If HP does not have a W7 driver then it will be difficult.

  I found this on the HP website - http://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/ScanJet-5370C-and-New-HP-PC-w-Win-7/td-p/169429 I think it's for your scanner.

• HP scanjet 5370c scanner

  Hello, I am trying to scan documents / photos to email (s) using the 5370 c scanner.  I help with XP, OS, my PC is custom build, scanner is connected through the USB port, I download all drivers and software updates. When I try to scan any document that he shipped

  Outlook express? Should I use precision scan pro program? Help!

  Hello kawika50

  The product that you have is a commercial scanner. I suggest you post in the HP Business Support forum for a better chance to find a solution.
  
  You will find the Board Commercial Scanjet here.
  http://h30499.www3.HP.com/T5/scanners/BD-p/BSC-418

• Need software/drivers for HP ScanJet 5550c Scanner Series for Windows 7

  I have Windows 7, but the installation CD scanner is for Windows XP or earlier. Need me more of software or drivers? Or I can directly scan documents to my machine?

  Hello

  You should check with HP to ensure that the scanner is compatible with Windows 7 and there are drivers available for this device.

  HP technical support:

  http://welcome.HP.com/country/us/en/welcome-copy.html#support

  Concerning

• ScanJet 5370C: is there a Windows Vista compatible driver for Scanjet 5370C

  Analyze the used to work OK with Windows XP now want to use it with Windows Vista, but need a Jet pilot. USB connection.

  ScanJet 5370C y at - there a driver available?  Is no longer supported by manufacturer

  You could set a scanner driver generic as the driver of the HP 5000 here series:

  http://h20564.www2.HP.com/hpsc/doc/public/display?docid=emr_na-c03408379

  Driver ot the 5300 here:

  http://www.nodevice.com/driver/company/Hewlett-Packard/scanner.html

  Also, there is a program out there called vuescan which can provide a generic twain driver.

• Need driver for scanner HP Scanjet 5400c using Windows 7

  HI: I just bought a new computer and was dismayed to find that HP does not provide drivers for my 5400c Scanjet. I read another post referring to a member of this forum on the site of VueScan for 3 third-party drivers, but I don't see my scanner model specific it. I see 5300C and 5370c listed.  Does anyone know if the driver or the other of these would work for the 5400 c?

  And someone has other ideas for this problem? This seems to be a large problem of customer service that HP should be confronted. I really love my scanner and hate having to shell out $ grave on top of the $ I spent on the computer itself.

  Thanks for all the answers.

  Paul Miller

  Windows 7 was not able to find the driver for this scanner.

  I downloaded the following driver from the HP Web site (which is for XP and windows 2000)

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=SJ-21893-1&LC=en&DLC=en&cc=us&OS=228&product=59064

  After the installation of this driver, I reconnected my scanner to the computer. This time, windows 7 are driver and installed.

  I installed and then started HP Scan Pro 3.1 by using "Run as Administrator". Run normal gave me error but this way it worked perfectly for me.  I use 32 bit Windows 7.

  Hope that it wroks for you as well.