Hp Smart-friend service questions?

Hello

Thanks for reading my post and leave me a response, I hope that you are able to answer my questions.

(1.) what is the difference between support services and HP smartfriend?

2.) HP smartfriend is managed by Hp support or someone else, if it is directed by HP why is the service open longer than the Hp support in some countries and the reigions?

3.) do you need a subscription to use the services of Smart-friend or can you get free support under your warranty for you Hp computer?

Thank you for answering my questions,

James

Hi @123456789101123 ,

Welcome to the HP forum!

I understand that you would like to know the difference between HP and HP smartfriend assistance.

I suggest you contact HP Smartfriend, because they will be happy to explain the differences and benefits. Please contact 866-756-0309

Here is a link to your 24/7 for the problems of the Technology Solution for your convenience.

Tags: Notebooks

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