HP solution center and alignment page

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• HP photosmart 5180 c: scan does not, missing hp Solution Center and do not reinstall

  I have a problem of scanning, the work Hp c5180 printer only. I reinstalled several times the complete software but the solution Center, do not install it; Scan doctor fails the test Hp Solution Center and next steps. Scanning with WIA is OK, not HP Twain. I removed the software "all in One 8.0" burt when I reinstalled the software driver, the installation menu shows that all programs are already installed except the first element "ask drivers."

  Can someone help me?

  Thank you

  SAL

  Hi Sunshyn,

  Thanks , but I solved it!

  As I suspected, the problem was HP OCR do not install with the complete software as seen and marked as already installed. It is very difficult to find it on the installation of the software, because ocr.exe is not named with the proper name.

  There is no way to remove left overs previously OCR uninstal also with registry CC Ceaner, microsoft fix, uninstall software, etc...

  The solution is to copy on the subfolder "docproc" on the folder of installation of office in 7Z files... recent dimensions of biggest temporary folder (windows + r and command %tmp%) and run docproc.exe. This is to install the OCR.

  The PDF is now saved on HP C5180 correctly the personal analysis file. WOW!

  Thanks and warm regards

  RAM

• HPSLPSVC service does not not on my PC. Solution Center and C309g show buttons do not work

  This worked for a few days and 2 calls with technical support...  Pending their next call and thought to try the Forum.  Seen many old messages on this task using a lot of CPU, but it's 2008 and 2007.

  What WORKS:
  -printer is on the network to the address 192.168.15.254
  -I can print to it
  -I can access the printer with the browser support page and the IP address above
  -I can see the printer and print using my HP iPhone application
  -I can scan by using a shortcut on the desktop and the program HP (and paint) in the DIM folder
  -I can copy using a shortcut on the desktop and the program of HP in the DIM folder

  What does not WORK:
  -HP Solution Center does not; Gets the error saying install is not complete
  -Ditto for the launch of the digital imaging of the solution center monitor
  -Installation of network device gets an error "Task does not exist" when installing.  Also got "task not found."
  In some troubleshooting I identified this task - HPSLPSVC - such as not found NOT *.
  This seems to be an HP device/network discovery support service *.

  -The button of SCAN to PC on the C309g display says "Try startinf scan of the computer.
  -HP diagnostic Scanner (HPSDU) indicates network problem
  -HP Printer software Diasgnostic does not show the printer on the network, but it is
  clearly there that the printer does not work
  -A USB installation HANGS and eventually times out in peripheral step 'configuting '.  No other reason
  that shows timeout.  Manager tasks indicates no. e/s or CPU to the task or the service (s) after a short period.

  Among what has been done so far, because I bought the printer Thursday:
  -dozens of software installs / uninstalls with ZoneAlarm and defender completely market
  -A level 3 driver, uninstall and reinstall
  -Uninstalls the success of all the previous HP software.
  -ZoneAlarm settings to open ports and which tasks are in place, such as documented.
  I am running version 9 +. the docs to install Version 8 reference parameters.
  ZoneAlarm has been OFF during installation with the same result.

  Note:

  services.MSC does not show this task running
  I can find the HPSLPSVC32.dll task in the digital imaging bin directory.
  There is a bit of CLSID, firewall name and rule for HPSLPSVC and HPSLPSVC32 registry entries
  If this task is supposed to be running, there's nothing that appears to start, as for example the task CUE.

  Any help is appreciated.  Can this service be started manually or otherwise if it's supposed to be here?

  Found an article on the forum for a similar with XP and C4580 problem after I posted the problem.  Do you have a regsvr32 HPSLPSVC32.dll since the 'bin' directory and restarted as suggested in this announcement.

  Service now shows.

  'Install' for my printer suddenly restarted automatically, and all finished.

  Printer display the buttons work.

  Solution Center works.

  CPU seems normal.

  All right.

  Bravo added another display.

• Solution Center and Windows 8.

  I have upgraded to Windows 8 recently on my computer HP Omni 27-1054. The solution Center has stopped working. So, I found HP printer Installation Wizard. The wizard downloaded the necessary software, my old software uninstalled and installed the new. It works now. However the solution Center now only gives me the scanning options. There is no printing option. I will attach a screenshot of the Solution Center to show.

  Is it possible to get this software to display the buttons to print as he did before?

  Thank you

  Dave

  The representative of HP is correct in what he says, because of the OS all the Solution Center features change because of how the new operating system works in conjunction with older software. That could change because the operating system is developed or that our software has a greater compatibility with the operating system.

  Just to be clear, however, that you have installed the software - after that - you upgraded to Win8?

• I had a request on Windows Live Solution center and request still pending, cannot not find post or even open window Live Solution gives error!

  request lost post on window for e-mail folder

  I post a request on Windows Live Solution center about 27 July give my email name - and request still pending, not found or even open window Live Solution gives error!

  the application in question was: when I put in order my window live folders mail had become unstable, I remove a double folder which appear empty, I moved subfolder of a folder and subfoulders lost.

  I've lost Business-Optus DSL-city of Luigi Swan - Bank - various - Computer.They contain information that was not save on my important document

  My request was if possible to recover them. Happened this week is so cool to be given there.

  Thank you

  Luigi

  Hello

  The question you have posted is related to Windows Live, and would be better suited in the Windows Live forum. Please visit the link below to find a community that will provide the support you want. http://windowslivehelp.com/product.aspx?ProductID=10

• Just keep the HP Solution Center and remove all other HP software for printer?

  Hello community,

  A few months ago, I have download my printer driver for the version of Windows 7, so I installed. But it comes with all the software, including HP Customer Participation program 13.0, HP Document Manager 2.0, HP Smart Web Printing 13.0 software OCR by I.R.I.S 13.0 HP Imaging Device functions 13.0, HP Photosmart Essential 4.51 and HP Solution Center 13.0. I have even all this software with the exception of the HP Solution Center 13.0. First of all, what is an OCR software? And secondly, can I remove all the software, and keep the HP Solution Center 13.0, this work HP Solution Center yet?

  From my experience it should not affect other components, it only affects the use of the specific component

• Laser Jet 200 M276NW: Download says HP Solution Center was not complete and can not run HP laser 200 jet

  I went to open the Hp Solution Center and they say that the software is incomplete and does not work.   I've uninstalled and reinstalled the software 6 - 8 times and also used the disc installion with download of the latest device drivers.   The complete when said software loading but will say incomplete when you open it from the desktop.  I also ran the Hp disk and scan doctor says that it is working properly.  I found the issue when I tried to scan a receipt and couldn't do it because the center woulld solutions does not work.  I really don't want not ot spend 2-3 days, trying to get the HP software at work might as well by another printer next time. The cost to try to understand this one is huge.

  Hello

  The HP Solution Center application isn't only a part of the software of inkjets, is no part of the Laserjet 200 printer.

  If you don't have any other HP printer, the HP Solution Center was part of your previous printer, and as there is just no such printer not connected such an error is expected.

  For the HP Laserjet 200, click Start > programs > HP > HP Laserjet 200 M276 and launch of HP scanning application, which will allow scanning using your current printer:

  Kind regards

  Shlomi

• The printer and settings tabs in the HP Solution Center tool box, do all the windows.

  Tabs tool box, in the HP Solution Center, and the printer settings do not appear in these windows.

  I check to see if there is another way to access the settings of the printer before I ininstall and reinstall the printer and the HP software.

  Windows Vista

  DeskJet F380

  Previously worked

  Thank you!

  Hey @HoopsHopes ,

  Thank you for taking the time to post on the HP Forums today! Hope you enjoy the experience.

  I'm gathering that you have problems with your HP Solution Center and seek advice before uninstall/reinstall.

  My advice would be... to do a uninstall and reinstall. This you will get the updated version and save you to address the problem that you are experiencing. If you need help to uninstall it and reinstall, let me know.

  Can't wait to hear back on your part.

• HP Photosmart 3110 all-in-One Printer Scanner and install the HP for Windows 7 Solution Center

  Hello

  I have a printer HP Photosmart 3110 All in one with Windows XP. I bought a new computer with Windows 7. I plugged my printer HP to Win7 and now scan does not work. I need your help to install the HP Solution Center and make it work under Win7.

  There is not a download for Windows 7 on this printer. It is the only way for you to scan through paint. You will also be able to get the center of solutions is due to any software.

  THX

• I am running windows vista and my solution Center tells me that my printer is not completely installed

  I re-installed the printer (photosmart all-in-one B209a) and I get a message every time I try to access the center of solution that my printer is not completely installed. In addition, the HP does not appear in my program menu. Help!

  Hello Gordon,.

  I want to thank you for all your help. It has been very frustrating for me to not be able to solve this problem. However, with your help, I learned a little. As I mentioned previously, I am not savvy in computer science.

  The installation that I downloaded from the HP site seems to be useless. Fortunately, I found my installation CD and was able to successfully install it with the CD. I now have my rear HP Solution Center, and everything seems to work well. No message more that it has not been installed correctly or the pilot is missing.

  I did however, buy another printer. So I have now two printers. If I am given the penalty, I can use the other until I understand what could be the problem.

  Once again, thanks a lot.

• How to return to an earlier version of the HP Solution Center?

  Hello

  I have a HP Ultrabook (Windows 7) and an all-in-one (quite old), the HP PhotoSmart C3180, as well as a HP Scanjet G4050. Everything was dandy until I installed the latest version of the HP Solution Center.

  Which led to (1) make the C3180 not scan, and (2) launch its color print record (he can no longer auto-align color prints are fuzzy).

  Of course, I'm tempted to revert to the previous version of the HP Solution Center and stay with it. Could someone explain to me how this is done?

  I currently have version 130.0.44.62 of the installed Solution Center.

  Thank you

  John

  Hi Jayfull,

  I can't wait to hear that you have questions. Unfortunately the previous versions of the software for this printer are not compatible with Windows 7.  You may be able to get some of the components to install another operating system or install it using compatibility mode, but there is no guarantee that any of these options will work. I have included a link to the Microsoft support page to use the software in compatiability mode. Are you able to analyze through fax scan Windows or MS paint? The solution center should not have caused the alignment problems or blurred impressions seen. We must address the possibility of a failure of the printer if you are unable to align. You are able to print the self-test page?  See if you can access the Toolbox through the preferences to perform the alignment, please see the steps below.  Also before trying the software in compatibility mode, click here to run the doctor print and scan. Click on the + sign next to the utility-diagnostic tools, and then click Download next to print and scan the doctor.  We may be able to solve the problems of simple software with Solution Center through utility which can help with the issue.

  Search the Toolbox:

  1. go to the printed case

  2. right click on the printer driver, the printer properties select

  3. in the populous dialog box, on the general tab, click the Preferences button down

  4. click on the features tab

  5. click on the services below to the right printer button

  6. Select the services tab

  7. if available select align cartridges

  To print a self-test report:

  1. press and hold cancel them on the control panel.

  2 press and hold Cancel, press start copy color.

  Print the self-test report

  Make older programs in this version of Windows, click here NOTE: this is a 3rd party site, HP and I are not responsible for the content of this page.

  Let me know the above information and the results of the utility, attempt to page and alignment test.  I'll help you in any way I can.

• HP deskjet hp Solution Center 1051

  I am trying to print envelopes and my printer prints off images on the side. I know not how to solve the problem, but unfortunately so do I need to go to "HP solutions Center" and I have not installed on my computer. I'm running on Windows 7 and that you have installed the full download of features for my printer. How to center of HP solutions now because it did not come with my install?

  Hey,.

  These options, if they are available in the driver for the Deskjet 1051, are accessible without having to go through the solution Center.

  • Click the start menu on Windows 7 PC
  
  
  • Select the devices and printers
  
  
  • Right-click on the Deskjet 1051 installed
  
  
  • Select print options
  
  
  • Select the paper/quality tab or similar (I don't have this printer available to perform a test installation and view options)
  
  
  • Look for an option similar to the one mentioned by Praveen_David custom paper size

  If these options are not available in this section, you may need to use another driver with the option for custom paper sizes.  Research on the product specifications page, I found that the printer uses PCL3 GUI for printing language.  This means the Deskjet 9800 driver built-in to Windows Update will be compatible with the Deskjet 1051.  Deskjet 9800 driver has built in custom paper size options.

  Click here to access a thread with information on how to exchange for a different driver such as the Deskjet 9800 driver.

  Let me know how it goes.

• HP - scanning problem solution Center

  I was in the middle of the digitization of images in a Word 2010 by using my HP6310 all in one document. After scanning a selected section of a page like I did several times, I got a message saying:

  "An internal error occurred during the processing of the document. Click OK to close the program and then try one of the following values:-restart the program. -Restart the PC and then try again. -Reinstall the software photos & images and try again. »

  I tried to close and restart the HP Solution Center and the word. I tried scanning in a new Word document. I tried to restart the PC. I've updated the software of HP. In the process, I found and downloaded the HP printer Diagnostic tools. When I ran the Scan doctor, I got a message saying:

  «Center of solution error: your system needs an update to fix this Solution Center error.» Click on the "Get Update" to download the update. Once the download is complete, run the downloaded file to update your system. »

  However, when I clicked on "Get Update", I received the following message: 'could not open the page. The service or the information requested is not available at this time. Please try again later. (Error: system-websrv_unavail) »

  I tried to restart several times over a period of several hours.

  Before this problem in his set, I started to receive error messages when I tried to save the Word file containing scanned images. The messages said that I could not save due to a file permission error. The message does not always appear, and I found I could work around the problem by using the function save pennies on the file tab. I don't know if these two problems are related.

  I am using Windows Vista 64-bit.

  Hi @CL-HP

  There are indeed a few updates available, which may be necessary; However, I think it would be better first to perform a full uninstall, then reinstall the software, then look for the necessary updates.

  1. Hold down the Windows Logo key () on the keyboard and the 'R' to open the dialog box run, type %temp%
  2. Delete all files and folders in the temp folder. Choose Skip if all pop ups seem to say all files cannot be deleted
  3. The new software - uninstall the printer software Instructions
  4. Once the uninstall is complete, reboot the computer
  5. Follow these steps to reset the registry settings and options for Windows Installer.

• HP Solution Center crashes on scan

  I want to use the HP Solution Center to scan so that I can scan multiple pages into a single file.  I recently got a new computer with Windows 7; on my old computer with XP, I could use the windows scanner to achieve this functionality (windows 7 scanner works but will only scan simple pages).

  I have a hp photosmart C3140 with windows 7.  The printer thought it was paper for a long time, so I don't know if the printing software works.  I use it as a scanner.

  After getting my new computer, I downloaded the version of the recommended on the site of hp Solution Center.  It has problem in figure 3 shows http://support.hp.com/us-en/document/c01928924 'you can't cancel scanning the computer.

  Y at - there no fix for this in order to use the solution Center and not to scan one page per file in the windows scanner?

  Uninstall the software and drivers for the printer and then re-install.

• HP solutions Center not in new printing software

  I recently bought the HP Photosmart e-all-in-one 7510 device, it replaced my HP J6480 all-in-one. One of the programs with the software J6380s has been that something called "HP solutions Center." I ended up uninstalling the Solution Center and all the HP software to fix a bug. I installed successfully the new printer and software, however, the digital dashboard is very rudimentary. It lacks several features that I really enjoyed with Solution Center: 1. the is scan searchable .pdf documents 2. several photos with a scan (can not do this with the basic software provided with the 7510) 3. easier handling of scanned documents, (crops, rotation, etc.). The printer is a great, but without the software to drive... I tried to find a 'Contact HP with a suggestion/comment' link, but unfortunately, everything is suitable for technical support. Everything works fine, so I really don't need to contact technical support. Does anyone know if HP will integrate Solution Center in an update of the player/softward futre. It seems that all new everything-in-one have more solutions as part of the software Center. Thank you

  Hello

  One of the latest HP products come with different software, no longer aiming the center of HP solutions and will most likely not include it in the future.

  1. I'm afraid you won't be able to save a searchable PDF using the specific printer.
  Unlike products Officejet, Photosmart products does not include OCR application as part of the HP software, which means that text or searchable PDF editable scan are not available. for this, you can use any 3rd party software scanning.

  You can try Vuescan to 3rd party software, in my opinion, it should provide this kind of functionality.

  It can also answer your problem of 3rd.

  2. to scan multiple pages into a single file, the pages in the feeder from the lace top and then analyze by selecting the Document in the file option.

  You can also do this from the flat bed scanner by launching the software from your PC.

  Click on scan a Document or Photo and select the Document in the file option.

  Make sure the show the preview scan option is checked and click on scan.

  Use the button "+" under Add / Remove PAges to add more pages, filnally, click on save.

  Hope you find this information useful,

  Shlomi