HP Solution Center crashes on scan

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• HP Photosmart C5100: hp c5100 grave Solution Center crashes after windows kb3132372 10 update

  Solution Center crashes after Windows update KB3132372 10 (December 29, 2015).

  The Windows Device Manager shows not installed printer as on a regular basis.

  Printer will print but scanning is very heavy and the ink levels will not appear.

  Uninstall and reinstall will not work.  Software will work properly only if Windows update is uninstalled.

  Is there another solution for this?

  Hello

  Microsoft has since released a new update for this problem.

  Fix solution:

  Please download and install the following update KB3133431 from Microsoft:

  https://support.Microsoft.com/en-us/KB/3133431

  Note This update is available through Windows Update only. (Updates )  must be lit)

  1. Click the Start button, select 'Settings' and select 'Making day & security'
  2. Under "Windows Update", select "Advanced Options".
  3. Under "Choose how updates are installed," select "automatic (recommended) in the drop-down list in the menu drop-down."

  Hope that helps.

  Please click the "accept as solution" if it helped to solve your problem and "Bravo Thumbs up" as an encouragement

• HP solutions Center can not scan, scan to preview works nor, error code 4, [(3,42,0)]?

  HP Elitebook p 8460, business management Win 7 (64).

  All-in-one, HP Officejet 5610 (no initials).

  5610 works properly, it can scan via buttons, copy via buttons, can be used as a printer with no problems.

  Center solutions HP see the 5610, reads ink levels, seems to work ok for everthing BUT sweep.

  HP Soltuon Center starts scan, guests to the default values, once selected all hae, he proceeds, the 5610 appears to be scanning (I hear it move scanner) but the software does not.

  The scan preview window appears but is a smaller rectangle and cannot be resived or even not selected, no menu drop downs seems to work.

  After 30 seconds or more, the error message appears, a yellow triangle with "!" in it...

  reading...

  An error has occurred in the scanner software.  Try the following steps.  After each step, try to scan the image... then reboot, restart, reinstall... tried all, same error.

  Raise the HP printer and Scanner Utility Dr, he ran, he said I need an update, installed the update, revived 'Dr', he said everything was fine (past all the test), test analysis resulted in the same error.

  I never had this on Win XP, but I was never able to make it work under Win 7 on this computer.

  In fact, I had forgotten I had recorded this problem (from September last year).

  I tested the scan function again and it seems to work fine.  I does no change, but this does not mean that I have no updates that may have solved the problem.

  Solution Center still does not show ink levels, but by going to the printer Kit, ink level estimates are displayed (possible solution).

  Please consider this problem solved for me.

• How to add the pdf option in my Hp solution center when I scan a document

  I have a Hpdeskjet F4235 printer, after a pc repair, that I needed to uninstall my printer and software included. I just reinstalled their album and I have a problem with the (version 11.0) hp Solution Center.

  When I scan a document I have a list of file type that I could use, but the PDF is not available here are the only choices given to me, bmp, tif, jpeg, gif, png, pcx or fpx. How could I add the pdf in the list? Thanks for your help!

  Well you have installed the full features software (or components)?

  The options you mentioned are made available when you click "Scan Picture". So double check if you are clicking the button "scan a Document.

  If this does not help,

  Insert the Cd and then double click left on it, when you do this, you should have an option called 'Install more software'. Please click on that then select "OCR" and install it.

  OCR is a component of software needed to be able to scan to word and pdf file types.

• OJ4680 will not scan using the Solution Center. HP scan Diagnostic Utility reports error Twain

  Running XP Pro, photosmart Intalled worm 14 software.  Major problems. found a file system Windows corrupted & corrected, but I can't yet scan Solution Center.  Run the scan diagnostic utility HP reports a Twain error.

  The Twain component is not working properly because the product is used by another process.  Without this component, you cannot scan with the HP Solution Center software and some other applications.

  Is the Twain driver this isuse by another process and how to determine what I should do to fix this problem?

  I uninstalled, rubbed & reinstalled the software several times without any change in the results.  What can I do next?

  Thank you

  DWB

  Good question.  I never got a response.  I would only be able to help.  After having browsed the forum looking for answers, I found one with a reasonable solution.  Piece of HP printer and buy an Epson.

• Lenovo Solution Center - only HW Scan?

  I have 3.2.002 running. on my X 240 (Windows 10) but the only Option is 'Material Scan'. I remember many more options in older versions. What's not here?

  Other features have either been abandoned or else went to Lenovo companion that can be downloaded from the Windows store.  If you prefer the old version 2.x, it will always install and run on Win10.  Just make sure you first uninstall the version 3.x.

  http://support.Lenovo.com/us/en/downloads/ds014950

• Scans failed in the solution Center HP claiming huge amounts of space

  Hello

  This morning, I tried (twice) scan a large document on a disk that was too full to accommodate it.  Each time, the failure of the scan and HP Solution Center crashed.  Although I looked at disk space decreases after each addition of page, the space was not restored after the program crashed, and I can't find anything that looks like to the document (be it temporary or final form).  These scans are stored in a temporary form somewhere? If this isn't the case, someone has any advice to reconquer the 1.5 GB of space the two scans ' ate '?

  Thank you

  Peter

  Hi Shane,

  Believe it or not, I think that I thought about it.  I downloaded a handy utility called WinDir Stat (http://windirstat.info/) which told me the 'Temp' my file 'Documents and Settings' folder under my user name.  There is a folder called "maglevexpresstemp" that contains two subfolders (full of 30 + .tmp files), one more concert and a little less.  They have been created both the morning of my scans and, together, account for the missing space; that these are the scans in question seems to be supported by the following (and many others):

  http://h30499.www3.HP.com/T5/scanners/HP-ScanJet-8250-corrupted-software/TD-p/1154178

  http://superuser.com/questions/193958/why-does-scanning-take-up-so-much-space

  ... don't really know why my disk cleanup do not take these temporary files, but this seems to be my problem as yours more.  In any case, I am pleased that the missing space has been restored.

  Thank you

  Peter

• HP Officejet Pro 8500 A909a_ Scan with HP Solution Center does not work

  Hallo.

  My name is Michele.

  I can't use the solution Center HP to scan with my HP Officejet Pro 8500 A909a (I have windows 7 O.S.) because when I click on "Scan document", a white error window appears and says "necessary component is unfounded or not properly installed.". Install new software HP Photosmart". I uninstalled and again installed the software, but it does not work. Previously, he worked with XP. Recently, I updated XP with Windows 7 and I found the solution Center HP does not work. Maybe, it does not match with Win 7?

  Thank you to everyone who wants to help me

  Hi people,

  I appreciate the time you took to try to solve this problem. I was able to do more research and found a useful solution, please click on the link below to get started:

  The HP imaging device is not found... - popup error

  Please try the recommendation and let me know the results.

  Thank you

• HP C4480 All in One Printer: HP for Windows 10 Solution Center

  Hello

  I have upgraded from Windows Vista to Windows 10 and was previously dependent on the "Solution Center" for my scan. Is there a software to load the solution on a Windows 10 laptop Center

  Hello

  Connect the printer to your laptop and follow the tool below:

  http://ftp.HP.com/pub/softlib/software13/COL50403/MP-150580-2/hppiw.exe

  It will identify and download the latest version of the Full Feature HP software for your printer, including the HP Solution Center.

  Note: don't forget to run "Check for updates" and make sure that KB3133431 is installed, it solves a problem that affects the HP Solution Center and prevents the launch of the software.

  Kind regards

  Shlomi

• Win 8 - Photosmart c4580 not scan with HP Solution Center lack wifi

  HP Photosmart c4580

  8 64-bit Windows

  My printer is Photosmart c4580, and I have Windows 8 64-bit operating system.

  I can print throw my wi - fi connection, but I can't scan.

  If I want to analyze I need to plug the usb cable (10 meters long, because the printer is in the other room).

  I want to see the level of ink and I can't because I don't have the win8 HP Solution Center.

  Try to install the drivers win7 and Solution Center (PS_AIO_04_C4500_USW_Full_Win_WW_130_140.exe) (propriety - win7 run mode), and the program crashes.

  What can I do to scan using my wifi connection and installation of HP Solution Center

  Thank you

  Everything is ok now with the new drivers.

  Thank you

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-109997-1 & CC = UK & DLC = in & LC = on & os = 4132 & Product = 3418707 & sw_lang = El

• How can I set a default save file for scans using the Solution Center?

  Using Windows 7-64 bit.   All-in-one printer HP Photosmart C-309 Premuim has.

  Due to a crash of Windows, I had to install a new drive and reload Windows. I also rebooted other software like the HP Solution Center & drivers. My problem is that I can't find how to set a default folder for my scans.  This is NOT mentioned in the user manual, but it has been initially implemented by the HP Technical Support when the printer was new.  Can anyone relate how to set the default folders for my scans?

  Thank you.

  Tango

  When you go to the analysis, there should be a window that appears to select the format and the DPI of the analysis. There is also an option for the options of '/CSA/ '. Here you can change the default location to save on selecting another file of having sent them to analysis.

  I would like to know if this information helps, and have a great day!

• HP Photosmart 2570 - scanning parameters not no projection in the HP Solution Center software

  Everything worked, and then it stopped working. After several uninstalls and reinstalls, I have running HP solution center software but don't show any scanning settings. I am not able to scan. The button to scan does not yet show upward.

  How can I get the scan to show button and do scan?

  Try bypassing the solution center to access the scan function.

  To work around the centre of solutions for scanning:

  1. Click on the on the start menu.
  2. Click on computer.
  3. Open the C drive.
  4. Open the Program Files (x 86) folder.
  5. Open the HP folder.
  6. Open the folder of digital imaging.
  7. Open the bin folder.
  8. Run the hpiscnapp.exe.

  If the hpiscnapp.exe shows the scan options and allows you to scan, then right click and create a shortcut on the desktop, then you won't have to dig for it every time.  I was going to name the shortcut something like HP Scan, so you know what it is.  Let me know what happens.

• Why the HP Solution Center loses my documents after scanning?

  While tryning to scan a document, the document, but the document "digitized" HP Solution Center ever recorded. I changed the output type (.pdf, .tiff, etc.) and I've changed the "save to" folder, no joy. Since I am on Windows 7, I downloaded the patch "DOT4" and re-installed the software and... nothing. Noticed that the "open file after the backup" function has failed when I tried it either. Help!

  Seems that there is an update to fix the component that controls it.  You can get the update from the link below.  Let me know what happens.

  http://support.HP.com/us-en/document/c01960605

• C6180 scan works very well from the printer to the pc, but hp solution center gives error 4, [(3,42,0)]

  Photosmart C6180 wireless unit connected to your PC running windows 7 64-bit ultimate.

  Scan worked fine but after some update (I have not seen that and when) stopped scan from the hp Solution Center. It gives an error 4, [(3,42,0)].

  If I scan directly from the printer, it works fine, even if I send the jpg for the PC images\Mes traverses the directory.

  I already deleted the hp Solution Center and reinstall it using AIO_cda_FSW_Full_Win_WW_130_140.exe

  Thank you

  hasksm

  Hi there hanksm,

  I'm sorry to hear about your problems with your Photosmart C6180 and Windows 7 scan and notice you receive the error code. I studied the error and found a position with a person with a 'Solution', so hopefully this will help your situation.

  Please see JasonBlake7 post: scanning error

  Please let me know how it goes and if you need help!

  Thank you

• HP Photosmart C6280 all-in-one: HP Solution Center does not work. I can print but not scan

  I can't open the HP Solution Center to scan. When I try to open it I get a notification that all software is not installed. I ran Dr. scanning HP and all software installation downloaded and ran. Every thing is installed. Tried to open it to new and same result.

  Am going to the forum and found this update of windows 3132372 could be the problem. Checked and I do not have that update to uninstall.

  Because the HP Scan and Capture app can be a solution. Who has downloaded but it refused to detect my printer.

  I really need to solve this problem. I got nothing else problems with printing and scanning as Windows 10 came.

  A ran a uninstall and reinstalled (second time). It's working now.