HP Solution Center help please

I have a HP Photosmart C4680 connected to my HP desktop computer (model # SR5703WM) Vista Home Basic served Pack 2 32 bit, HP Solution Center has BEEN working as gold for a while, then one day and since then, never worked again. When I double click on the desktop icon, I get this... and now I have no idea what to do. If I just try to do anything, I know ill probly make things worse. I have no idea of what my ink levels and its been for months (except if there is another way to check em I don't know). Sorry if im making this post wrong somehow but I'm still learning the thing together com-able-ter. Thank you kindly to all who can help me, thanks.

Hi itrustno1,

Try using the brush included in the CD or download.

Of the Original installation CD:

1. Insert the CD in the drive and then cancel Setup

2. open my computer and click right then on the CD from the drive and select open

3 open the Util folder

4 open the CCC folder

5. If you have an HP computer, run the L3uninstall.exe. If you have a computer not HP, run the L4uninstall.exe

6. once the uninstall is complete, restart the computer

7. download and install the latest version of Adobe Flash player

http://www.Adobe.com/support/flashplayer/downloads.html

8. download and install the latest version of the software and the driver

http://h10025.www1.HP.com/ewfrf/WC/softwareDownloadIndex?softwareitem=MP-68348-4&CC=US&DLC=en&LC=en&os=2093&Product=3739150&sw_lang=

If the software has been downloaded and extracted to your system:

1. type % temp % in the field of race

2. Locate and open the folder starting with 7z (example: 7zS2356)

3 open the Util folder

4 open the CCC folder

5. If you have an HP computer, run the L3uninstall.exe. If you have a computer not HP, run the L4uninstall.exe

6. once the uninstall is complete, restart the computer

7. download and install the latest version of Adobe Flash player

http://www.Adobe.com/support/flashplayer/downloads.html

8. download and install the latest version of the software and the driver

http://h10025.www1.HP.com/ewfrf/WC/softwareDownloadIndex?softwareitem=MP-68348-4&CC=US&DLC=en&LC=en&os=2093&Product=3739150&sw_lang=

Tags: HP Printers

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