HP Support Assistant automatically uninstalled

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• Energy star office 101-303 na support assistant where will I find?

  Hi all

  I just bought the computer above. My last Office H P had a H P support help ants sitting in the bar waiting to be clicked open tasks. Here, there are different functions for things like automatic updates, fixing problem, support etc.

  My problem is that I can't find it on my new desktop computer.

  I am running windows 8.1. I have very little knowledge of computers.

  Thank you in advance.

  Frank

  If you see HP Support Assistant of uninstalling programs from the Control Panel, uninstall and reinstall from the site:

  http://h18021.www1.HP.com/helpandsupport/HP-self-support.html

  I strongly suggest that you do not use HPSA.  It has been problematic and does not work well with some systems of Windows 8/8.1.  There has been cases where he did some unusable computers because of suggestions of bad update etc.

• HP Pavilion Notebook PC g6: HP Support Assistant Windows 10 questions

  Op system was previously bfr Windows 7 update to Windows 10 in Dec2015. Since then, have never been able to open HP Support Assistant. Am constantly pop-up "HPSF.exe has stopped working. The app has encountered a serious problem and needs to close. »

  I tried to uninstall HP Support Assistant, and I also tried to install latest HP Support Assistant without uninstalling the existing HPSA and the RRs, the following error message "the component you are trying to use is on a resource not available network. Click OK to try again or enter a different path to the folder containing installation pkg "HP Support Assistant.msi" in the box below. I found two files in my C: drive containing this file, but RRs andother error 'the path "C:\ProgramData\{18165758-115C-4DC0-9EC2-FF89F725767F}\HP Support Assistant.msi" was not found. ((Or I get another error that says that the file is not a valid installation for the product package)) Make sure you have access to this location and try again, or try to find the installation package "HP Support Assistant.msi" in a folder that can install the HP Support Assistant product. If I click on 'Cancel' and RRs another error HPSA "error 1714. Cannot remove the old version of HPSA. Contact the technical support.

  Need help, am at a loss on how to fix me:.

  My problem is finally solved! Thanks to another thread.

  http://h30434.www3.HP.com/T5/notebook-operating-system-and-recovery/HP-support-assistant-doesn-t-work-in-Windows-10/TD-p/5238243

  morgane_1771 suggestion to try revo uninstaller and then reinstall HP Support Assistant worked!

• Should I Uninstall HP Support Assistant? If this is not the case, how to manage settings?

  Hi, new and first post so I'm not sure if this is the appropriate place, I hope that someone will tell me otherwise.  Have computer laptop Pavilion G72 9 months with OS Win 7.  I was wondering if I can uninstall HP Support Assistant on it (not really computers does) so that it won't keep coming and wanting to do things - or me for them, do on the computer?  I'm not entirely sure that it's a necessary software and will occupy the space and not something there.  Would really appreciate if someone can advise on this please, thanks in advance for your help.

  assle

  Mumbodog wrote:
  

  There are settings in the Support Wizard to disable certain features or reminders, some reminders are important, such as updates of software and the driver.

  When you have time HPSA opened by the Group of all programs and take some time to learn what it does and how to disable some reminders.

  You can uninstall it but are not recommended.

  I'm thinking the samething.

  "BUT" decided that since I'm not afraid and I'm glad to see things to see how they work went and adjusted the settings.

  I put so he can search for updates, "BUT" Let me decide wither to install them or not.

  It is important to keep an update to my view, so that you can keep your drivers up to date apps.

  The part of the maintenance of it I simply turned off altogether.

  I prefer to use other applications and Windows applications by default to keep my PC at its most beautiful.

  And I my maintenance once a week, most of the time, twice if not three times/manual including virus scans.

  Asst of support is very useful in many other ways just, troubleshooting, ease of access to different technical support Options, etc. of the Explorer.

  I like a user private companions would no longer advise...

• Cannot use, uninstall or reinstall HP Support Assistant

  I had a crash of hard disk and reinstalled from a backup, but the restoration was not complete. Things work pretty well, but not 100%. The key is that my HP Support Assistant PC health does not work and I can't uninstall or reinstall. They are not in the list of installed programs. I get the message that there is already a version of the wizard for help on my drive, whether the download don't reinstall or update.

  I have a HP Pavilion (all-in-One) MS-225 with Win7 Home Premium, 64-bit. It's a year and a half, is no longer under warranty. Is there a way out of this dilemma? Thank you!

  Frank

  UPDATE: I just got the update to run, but it gave me this error message:

  "HP Support Assistant Application Update / your system does not satisfy the minimum requirements for this patch." / However was cancelled. (1602).

  

  Arniceous,

  Thank you for your response and suggestions.

  After a lot of trial and error, I finally got it works as follows: first of all, I downloaded and installed the latest update for HP Update. Then I renamed the folder HP Support Assistant (didn't do any deletion again) by adding ".old" to it and retries, download and install the latest update for the wizard. This time, he worked and installed!

  So at this stage my PC is OK again and back to where it was before the crash of hard/restore disk. All HP now works as it should.

  I hope this can help you and others in the effort to repair that do not have HP help or a fix for.

  Frank D

• HP support assistant - will launch or uninstall properly - Windows 7 Pro SP1

  RE: Cannot run, HP Support Assistant can not even uninstall properly.

  Have my office since 2010.  HP Support Assistant has still works perfectly.  Now when I try to run HP Support Assistant, it does not start, returning the message "an unhandled exception ('System.TypeInitializationException') occurred in HPSF.exe [6264].»

  In response, I downloaded the latest version of HP Support Assistant HP website and tried to install it.  There was a problem and he asked me if I wanted to try an install using recommended settings.  I said yes, but no completion message was never presented.

  Thus, by the HP troubleshooting suggestions I tried to uninstall HP Support Assistant using the dialog box uninstall Windows standard.  But, also, the operation failed with the message "Error 1316 network error occurred trying to read from C:\Windows\Installer\HP support Assistant.msi".

  I tried again to install the latest version of HP Support Assistant, but once the installation wizard has started the only message he introduced the question of if I wanted to replace the existing files.  I said yes, the wizard appeared to move forward, but no completion message was never presented.

  Another attempt with the dialog box uninstall Windows failed once again with the same error 1316 as before.

  So I'm puzzled.  Suggestions?

  My PC: Desktop, model HP Pavilion HPE-170 t

  OS: Windows 7 Pro, SP 1, 64 - bit

  The HP Web "Boot errors resolve the MSI" page (http://support.hp.com/us-en/document/c00811375 ), I found a link to a Microsoft Web page: "The problems that the programs cannot be installed or uninstalled" (http://support.microsoft.com/mats/Program_Install_and_Uninstall?).  This Web page has a "Program install and Uninstall Troubleshooting" utility which worked like a champ to effectively solve the problems with the existing, corrupted application and uninstall it.

  I am out of the Woods and happy now.

• cannot uninstall hp support assistant

  Hello

  HP support Assistant tells me to download the latest version but the update does not work, I tried to uninstall the program so I could due a fee download/install but when I use windows 'uninstall', I get the following message: "Error 1316. A network error occurred trying to read the file C:\Windows| Installer | HP Support Assistant.msi.

  I want to just install the program and due a new download from the HP site. Any help would be greatly appreciated!

  HP Pavilion dv7 - 4263cl Notebook

  64-bit Windows 7 Home Premium

  Installs the printer drivers installed just for an all-in-one printer HP today installed the Logitech Gaming software yesterday but I cannot say if the error occurred before or after these. I've tried three different programs to Iobit uninstaller, pc-decrapifier, etc. or any of those who work.

  There is probably a corruption of MSI.   Try the next tool from Microsoft to see if it uninstall HPSA.

  http://support.Microsoft.com/mats/Program_Install_and_Uninstall

  You can download and install the latest version of HPSA of:

  www.HP.com/go/hpsupportassistant

• 700 - 210xt: Error 1316 when trying to uninstall HP Support Assistant

  Hello

  My copy of the HP Support Assistant does not work.  I tried to uninstall it, download the latest version and install the latest version.

  When I go to uninstall the old version, I get the error message:

  Error 1316"the account specified already Exists.  Then, uninstall window goes back and then comes out with uninstall them anything.

  I read in another post on the HP forum that the Microsoft Fixit tool in this instance.  However, it seems that the fixit tool is not compatible with Windows 10.

  If I was going to come and just tried to install the latest version of tune ontop of the old version, it would work there?  Who would be wise?

  How can I uninstall the old version?

  Thank you

  Michael

  MrIntrbl7

  Hello Malygris1,

  With the HP Support Assistant, I didn't that my PC was still under warranty.  I find this contacted HP support by chat live last night, and they were able to solve the problem.

  The fix was using the HP Recovery Utility to access my recovery partition and re - install the version of HP Support Assistant provided with my PC.  Then we could successfully uninstall the old version and install the latest version of HPSA.

  Thank you

  MrInTrbl7

  Michael

• HP Support Solutions Framework: Framework of Solutions from HP Support - should I uninstall if I Uninstall HP Support Assistant

  Our assistance service has been a great help when I posted a warning about my battery, so I took into account in my own hand - google it and installed HP Support Assistant to analyze my battery. I don't know a lot about this program, but it I helped get to the bottom of the problem and a new battery is on its way to me.

  I decided to uninstall the wizard because I didn't need the most. That's when I happened to notice two other HP programs on my laptop - HP Support Solutions Framework and HP Hotkey support. These installed when I installed the HP Support Assistant? If so, I want to uninstall these, too. Are they already on my laptop, then I don't want to delete them.

  Please notify.

  Thank you

  DAZ54

  Hello @DAZ54,

  Thank you for visiting the Forums from the HP Support! The forums are a great place where you can find solutions for your problems, with the help of the community!

  I read your post on the framework of Solutions from HP Support and was trying to help you!

  It is possible that the program may have posed with the HP Support Assistant.  If you no longer want the program, you should be fine to uninstall.  For more information on the program, you can see the information here: HP Support Solutions Framework

  Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution', this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

  Have a great day!

• Support Assistant does not and will not uninstall

  I have HP Pavilion g series laptop running Windows 7 and used and fairly regularly updates from HP support Assistant.  Recently, whenever I try to run HP Support Assistant I get the message "HP Support Assistant has stopped working"

  When I continue and follow the link "Check online for a solution", nothing happens.

  I tried the uninstall programs and features in Control Panel, but it will not uninstall.  When the uninstall process early, I get an error message: -.

  "Error1316 a network error has occurred trying to read the file C:\Windows\Installer\HPSupportAssistant.msi.

  Uninstalling then rolls back leaving the program on the computer and it is still in the list of installed programs and features.

  Therefore, I am unable to do a clean install of HP Support Assistant. I tried to install on the version on my computer and get a message "the following file is already on your computer c:\setup\SP64126\Metro.xml you want to overwrite this file?  I click 'Yes to all' installation is over in a Flash and Assistant support still does not work. The same message reappears. A vicious circle. How can I uninstall?

  Thank you

  Hello

  What is the product number of the laptop?

  Try these,.

  Run this FixIt before performing the steps below.

  1. download the executable HPSA you product site (OR) click on the portable computer option listed here at the top right of the page.

  2 download and install 7-Zip.

  3. open 7 - Zip and browse to the executable file HP Support Assistant.

  4. right click on the OGANotifier_ENU.msi HPSA and select 7 - Zip > Archive open.

  5. a new window should open, showing a folder without a name.

  6. click on the icon of the snippet at the top of 7 - Zip.

  7. a window should open asking where you want to extract this file.

  Choose a location and name a folder to make it extracted.  For example, c:\users\username\documents\hpsa and this file without a name would be extracted from this place.

  8. in Windows, navigate to this newly extracted folder.  Click UninstallHPSA.exe, and then select run as administrator.

  Delete SP64126 C:\Setup folder if its seen here

  9. now that the uninstall program is run in administrator mode, REBOOT.

  10. once the system is back on again & loaded completely, go to the extracted folder.  Right click on setup.exe, and select run as administrator.

  11. follow the installer until you get a successful installation message.

  This would remove HP Support Assistant and reinstall it.

  Thank you

• HP Support Assistant - uninstalled and reinstalled - now it does not work!

  My HP Support Assistant stuck on Create Restore Point.   Well, I followed your instructions for which has been published in many other threads and uninstall HP Support Assistant and re-installed, and now it won't do anything.  It opens upward and the button FOLLOWING is not highlighted if I click it nothing happens... it's totally useless now.  What can I do to make it work again?  Help! (see image below - all I can do is minimize, maximize, or close the screen.  FORWARD button does nothing!)

  My computer is only 1 year old and I run Windows 8-64 bit.  Never had a problem with it before, but tried the air upward and it got stuck about to restore, so I followed your instructions, rebooted after UN-installing and uninstall, now, it won't do anything.   I also tried to restore HP Support Assistant of the Recovery Manager and it's always the same: do nothing.  How can I get my updates now?

  I have a HP Pavilion p6 2310.  I have installed Windows 8.1, it is fair to Windows 8.  Thank you.

  Never mind... I fixed it myself.  I did a system restore before I uninstalled and reinstalled HP Support Assistant yesterday and now it works again!

• Cannot open or uninstall HP Support Assistant

  System of operating win7 Pro 64 b

  HP Pavilion Elite e9280t desktop PC

  -------

  Yesterday, HP Support Assistant tries to update itself.  When the update process was finished, Assistant to support is more activated and error message "HP Support Assistant has stopped working."  See screen capture:

  

  In addition, HP Support Assistant does not appear in Control Panel > programs and features list and therefore cannot be uninstalled.

  I tried to download the latest version of the HP website HPSA and performed a manual reinstall of HPSA.  However the program always produces the same error message and still does not appear in the list programs and features.

  I tried to set program properties to "Run this program as an administrator" but this does not help or change anything.

  Thanks in advance for any help or advice.

  Kind regards

  FTM

  Hello

  Looking at errors, it may be useful to run the utility from Microsoft.

  http://support.Microsoft.com/mats/Program_Install_and_Uninstall

  When this has completed, restart the computer.

  Kind regards

  DP - K

• How can I uninstall and reinstall HP Support Assistant?

  I don't know if this software is installed in my computer.  There is a message telling me that there is a problem with HP Support Assistant, but when I click it says something like that is not available (the message or I don't know what /).  In addition, every time I try to check the levels an message telling me that HPBC is unable to launch.

  Any suggestions for fixes?  Thank you.

  Download and run the HP software Cleanup utility

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=OJ-11696-6&LC=en

  Download your support asst here:

  http://h18021.www1.HP.com/helpandsupport/HP-support-Assistant.html

• 15-r014TX HP: hp support assistant stopped working

  HP support Assistant has stopped working on my hp 15 laptop r014tx. After this problem I uninstall hp support assistant and download the new assistant hp support Setup and intall but problem sloved not it still does not.
  
  I have upload a screenshot that show what happens when I open hp support assistant. There is mistake to see the then stopped.

  After that happens
  
  
  then it closes automatically.
  
  Please tell me how I can solve this problem.
  my pc is all software up to date.

  Hi @rhl_yadav,

  Thank you for your response.

  You said if you reinstall Windows, it works very well for a few days, but then comes back.

  When it works, and before it fails, what is changing?

  If you are not sure, please do a HP PC - refresh your PC to solve problems (Windows 8) to get it working again.

  Although this should not affect your personal data, I do not pretend to make a backup to ensure no data gets lost.

  Create a restore point that you can go back.  Computers HP - using Microsoft System Restore (Windows 8)

  Watch closely to see if you can determine what has changed the origin of this difficulty.

  Good luck!

• Pavilion g7: hp support assistant interrupts constantly

  HP Support Assistant dialog box always appears and makes my laptop slower execution.

  the dialog box displays "this application has encountered a serious problem and needs to close.  Click OK to automatically restart the application. "However, no request has been closed.  If I click close in the box if displayed, it nothing happens.  I have to click with the right button on the symbol of question mark in the dialog box, then choose 'Close this window'... then it takes a while before the dialog box disappears.  How can I get rid of this feature?

  Go to Control Panel, programs and Features to uninstall it. Retart your laptop to finish. If you want to try the latest version which should work better you can download it from here to install it.

  http://WWW8.HP.com/us/en/campaigns/hpsupportassistant/hpsupport.html#.Vlta0narRD8