HP Total Care disabling USB modem

HP Elite 8000.  He had for 1 week.  Everything works very well.  Including my Verizon USM150 usb modem.  After a few days, HP Total Care will then appear a running system health check.  Modem disconnects Internet.  When I try and connect, vzam gives msg of error on the modem again.  Uninstall, reinstall the modem.  Everything works well for a few days.  New computer, I download a lot of things to set up the new computer.  No problems.

So today, I go into HP Total Care to report a problem with my warranty start date.  From HP TC loading, internet connection drops.  I try to reconnect and get the same error as before vzam msg.

Once, I didn't know what happened.  Twice, I believe that HP TC is originally a kind of problem with this modem.

Thanks for your help

Simple.

1. download the latest version of HIGH for your computer

2. uninstall the old version of HIGH

3. install the new downloaded version

Presto, problem solved

Tags: HP Desktops

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