HP Touchsmart, stop working

Similar Questions

• TouchSmart 520 TV tuner stopped working

  I have a 1190EA Touchsmart 520. I have recently upgraded to Windows 8 to 8.1 Windows and now the TV tuner stopped working. I've already used Windows Media Center to watch TV. I ran install MCE and windows MCE is unable to find all channels. My TV card is an Avermedia A859.

  I tried everything to fix the problem without success. I suspect that the card is is most recognized in the PC and have tried to find a driver windows 7 or 8 for the card A859. I was not able to locate a driver from the sites, including the Avermedia and HP. The only thing I could find is on the HP site where there is a patch TV card 'channel search fix' for Windows 7. I tried running it, but it returns a "HP not compatitibility" error message during the installation.

  I also tried to install other programs of TV tuner (no windows MCE) to see if these would work. These don't work and I think that they are not detect any signal. Yet once this leads me to think that the TV card needs a driver.

  If anyone can help here it would be really appreciated.

  Hey X 1199,.
  
  
  
  Tuner TV being not able to find any signal / channels, since the upgrade to Windows 8.1. After checking the HP Software and Driver download page, it takes up to 8 windows are supported. I've included the document 'what happens if I do not see my operating system?'. He will inform you of the various options you have.
  
  
  
  Now since you have tried to get the drivers from the manufacturer and 3 third-party sites and are still unable to get the job of TV tuner. You have options, restore your computer to the previous version. Or wait for the pilots to become available. I've included the document "performing a recovery of HP (Windows 8) system."
  
  
  
  Kind regards.

• Explorer has stopped working (Windows 7 64 bit TouchSmart 520)

  s.o.s.

  Hello HELP MY

  Explorer has stopped working (Windows 7 64 bit TouchSmart 520) it sometimes freezes and the screen lock and I can not do or move with the mouse until it restarts to discover anything. And PC, and a slow opening nearly two minutes to get a word of welcome and then 50 seconds to reach the Windows desktop. Thank you for using the CDL sincerely

  Download Ccleaner from Piniform. Start the cleaner then the registry.

  http://www.Piriform.com/ccleaner/download

  In the Find box type msconfig and then press the start tab, send me a screenshot of this screen.

  Click Start, all programs, then click Accessories

  Click on command prompt and then click Run as administrator.

  If the user account control dialog box appears, confirm that the displayed action corresponds to what you want and then click on continue.

  Type sfc/scannow, it will take a long time to run.  If we don't fix all corrupted system files, let me know.

  Run a full scan with your antivirus software, also download and run Malwarebytes (free) and do a full scan also.

  https://www.Malwarebytes.org/downloads/

  Let me know the results of all of the above.

  Download Ccleaner from Piniform. The then run the registry cleaner.
  http://www.Piriform.com/ccleaner/download

  Search msconfig then para on Startup tab, send me a screenshot of this screen.

  Click Start, all programs, and then click Accessories
  Click command prompt, and then click on run as administrator.
  If the account control dialog box appears, confirm that the action displayed is what you want, then click continue.
  Enter sfc / scannow, it will take a certain time pay to run. If she doesn't fix all of the corrupted system files, let me know.

  Perform a full scan with your antivirus software download also and run Malwarebytes (free) and do a full analysis also.
  https://www.Malwarebytes.org/downloads/

  Let me know the results of the foregoing.

• the touch screen stop working on TouchSmart 23-f270

  Hello!

  My hp pavilion 23 touchsmart touch screen capabilities stop working. I tried to find the problem, but have been unsuccessful at it. everything else works but the touch screen. How can I reset this funtion or repair?

  Hello @frank987,

  Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

  I read your post on how the touch screen on your desktop computer has stopped working, and I'd be happy to help you in this case!

  To return the touchscreen to functional, I recommend that you follow the steps described in this document on troubleshooting issues in Windows 8 touchscreen. This should contribute to re - calibrate the touch screen software.

  Please re-post with the results of your troubleshooting, and I look forward to your response!

  Concerning

• Speakers Altec Lansing has stopped working, the helmet works OK (Touchsmart tm2-2102TU)

  HP Dear members,

  Speakers Altec Lansing from my laptop - Touchsmart tm2 - 2102 YOU - stopped working (not), but it doesn't have such a problem with headphones. I checked after element:

  1 IDT Codec Driver - OK--> reloaded also the last film in the HP site

  2. audio settings - speakers are selected as a default device

  Kindly help to solve the problem.

  Thanks & best regards,

  Perhaps, as roll back driver (as a solution sought another post) that no would be required now, solved the problem. Thanks for your quick post.

• HP touchsmart IQ775 Wireless mouse has stopped working.

  Wireless mouse has stopped working. I have a HP Touchsmart IQ775 so I can touch the screen to navigate. did a restore of the system in SafeMode this morning and everything works fine now, but of course, it happens again. Last week, the computer did an update to quicktime which disabled, so I had to completely uninstall quicktime and the mouse immediately worked. looked but could not find that whatever this is updated overnight to re - train the problem this morning. However, the system closed and said 'power system failure driver' cannot know how to fix this, all say updated mouse drivers. is associated it with? This not computer savvy, usually google problems on my ipod touch and looking and staring at me but were not able to understand this. Thanks for all the tips

  Hello

  HP also has their own update so he could be there?

  I would stop automatic driver updates, because they are often older certified and MS is far behind.

  If you update the drivers manually, then it's a good idea to disable the facilities of driver in the Windows updates,
  This leaves ONE of Windows updates, but it will not install the drivers who are generally older and cause
  questions. If updates offers a new driver and then hide it (right click on it) and then go look for new ones
  manually if you wish.

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx
  ------------------------------------------------------

  This, to erase corruption and missing/damaged file system repair or replacement.

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Try to run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  -----------------------------------

  Also check with HP support and forums.

  HP support
  http://welcome.HP.com/country/us/en/support.html

  Contact HP
  http://welcome.HP.com/country/us/en/contact_us.html

  HP forums
  http://h30434.www3.HP.com/PSG/

  I hope this helps.

  Rob - bicycle - Mark Twain said it is good.

• READ THIS | If your model 7200.11 Seagate Barracuda drive ST3500620AS has stopped working.

  HP finally released a firmware update for Seagate Barracuda 7200.11 drive (model affected ST3500620AS).

  If your computer has been freezing, or if your hard drive is stopped suddenly appears in the BIOS (error BIOSHD-2), this update of the firmware could unbrick your drive and give you access to your data again.

  Find it here: http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en & cc = US & swItem = vc-681...

  I'll try it tonight on my brick drive and will let you know how it goes.

  see you soon,
  Doon

  So, after a lot of grief, many hardships and moments of despair, I managed to do what any person HP support told me was impossible:

  I have my drive unbricked AND recovered ALL my data!

  How I did it, you might ask? First of all, let me tell you what happened before my happy time:

  I did research on the problem of Seagate firmware since December and read a lot about the issues people were having as well as the causes of these problems. Looks like what this firmware bug is cause one of two problems: the drive appears in the BIOS but shows 0 capacity, or it does not appear in the BIOS at all. It seems that readers OEM, we have all in our TouchSmarts have been affeced by the emission of the latter (the hard drive is no longer appear).  This is because the disc stuck in a mode (BSY error google and you'll find the question) which does not allow him to respond to the rear. It is, indeed, forever busy.

  As a result of this BSY error, I could not run the update of firmware HP newly posted for our Seagate drives. This is when the heartache began. After countless hours of research and digging, I came across the following forum, which became my Eldorado.

  http://www.MSFN.org/Board/index.php?showtopic=128807

  If the link above is cleaned, simply search for the title of the publication: "The Solution for Seagate 7200.11 HDDs.

  All this works this fine gentleman of the Chile, South America. I bought the pieces, he suggested, read the post to see if changes have been made and decided to try what he proposed in a final effort to save my data to ditch. The revised post is here:

  Read this one for the step by step solution: http://www.MSFN.org/Board/index.php?showtopic=128807 & St = 100

  Basically the tutorial you guide through the steps necessary to "hack" your hard drive management board and 'talk to her directly' via Hyper Terminal (I ended up using a data cable USB for my old mobile phone Siemens, however). It took me two goes into this area and a lot of patience and careful reading, but my drive came back to life!

  Again, here's my details and questions for you in summary:

  Material:

  -HP TouchSmart IQ506

  -Seagate Barracuda drive: 500 GB, ST3500620AS, model series 7200.11, HP version firmware HP24

  Description of the problem:

  -The drive just stopped working

  -Started my PC and the player has is no longer appear in the BIOS

  -Hard drive light was always on

  -Hard drive made some funny sounds clicking

  -The reader was not admissible for the new fix for the firmware (HP13 Rev A on February 6, 2009)

  I hope this helps someone out there. If you need assistance, please contact me and I'll do my best to help!

  Best regards

  Doon

  EDIT: of course, after that I got access to the drive, I ran the new version of the firmware. You can get that here:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=PV-68339-1 & LC = on & DLC = in & CC = US & Product = 3752245 & os = 2100 & lang = in

  Message edited by doon on 16/02/2009 01:14

• remote control stops working

  I have a 600PC Touchsmart with TV tuner comes with a remote control to control TV channels / volume... etc.

  It worked well for about 12 months. Now, the remote control works well when the PC is first turned on, but then stops working after about 20 minutes.  Only, it works again when the PC has been activated and turn it back on.

  I replaced the batteries and the remote control - but this happens again - which leads me to think that this is a problem in the PC itself.

  This may or may not be connected, but at the same time - the wireless mouse has stopped working and I had to buy a different mouse wth a wireless transmitter, connected to a USB port and now works fine.

  Any ideas what could be the problem?

  Hello jjf23,

  To see if it solves the problem, follow these steps:

  1. "control Panel."

  2 system.

  3. "Device Manager."

  4 expand "controllers of Bus USB"

  5 right click on each of the items listed individually and select 'Properties' for each item. If there is a "power management" tab click on it. Make sure that the "allow the computer to turn off this device to save power " unchecked.

  6 click on "OK" and "restart" your computer.

  If they are not already checked, simply reply with it.

  Thank you

• MS Updates caused problems "Media Center has stopped working"

  After the MS Updates this week, we have a problem with our Media Center. We have a HP Touchsmart IQ526 running Vista Home Prem when are connected to the Internet and our local cable system. Everytyhing worked almost without problems because we have installed in January. After that MS Updates this week required a reboot, Media Center stops whenever we change the channel - errors "Media Center has stopped working".  Sometimes when changing positions both with the remote control and with the mouse. Is there anything other than a reinstallation of Vista?  Can you help us?

  Hello Cwray

  Please write to the Microsoft Forums.

  This error message can occur if there is some system files corrupted on your computer. I suggest that scan you a file system [SFC] checker on the computer that would be a search for system files corrupted on the computer and replace them.

  (A) the SFC scan enforcement procedure:
  1. click on the Start button
  2. on the Start Menu, click all programs followed by accessories
  3. in the menu accessories, right-click on command line option
  4. in the drop-down menu that appears, click the "Run as Administrator" option
  5 If you have the enabled User Account Control (UAC) you will be asked to consent to the opening of the command line. You simply press the button continue if you are the administrator or insert password etc.
  6. in the command prompt window, type: sfc/scannow then press enter
  7. a message is displayed to indicate that "the analysis of the system will start.
  8. be patient because the analysis may take some time
  9. If all the files need replace SFC will replace them. You may be asked to insert your Vista DVD for this process to continue
  10. If all goes although you should, after the analysis, see the following message "Windows resource protection not found any breach of integrity.
  11 after the scan finished, close the command prompt window reboot the computer and check.
  The analysis may take some time, so be patient. Windows allows to fix corrupt or missing files it finds. If the information of the installation CD is required to fix the problem, you may be asked to insert your Windows Vista.
  For more information please visit the link below.

  How to repair the operating system and how to restore the configuration of the operating system to an earlier point in time in Windows Vista
  http://support.Microsoft.com/kb/936212

  Check whether the problem is resolved.

  B. I also suggest you to rebuild the Media Center data store.
  To do this, follow these steps:
  1. Click Start, type run in the start search box, then click on run in the list programs.
  If you are prompted for an administrator password or for confirmation, type the password, or click on continue.
  2. in the Open box, type % systemdrive%\programdata\microsoft\ehome, and then click OK.
  3. in the details pane, right-click right mediacenterdatastore.db and then click Rename.
  4 rename the file in mediacenterdatastore.old
  5. run the file, %systemdrive%\Windows\eHome/mcUpdate.exe
  6. launch windows media center.

  Click on the link below to get more information on media center.
  http://thegreenbutton.com/forums/default.aspx

  C. I also suggest you to check the boot and if you are able to access the Windows media center.
  To help resolve the error and other messages, you can start Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts. Boot stops interference with other third-party software on the computer.
  Steps to perform the clean boot:
  1. click on start, type msconfig in the search box and press ENTER to start the System Configuration utility. If you are prompted for an administrator password or a confirmation, type the password, or click on continue.
  2. in the general tab, click Selective startup.
  3. under Selective startup, clear the check box load startup items.
  4. click on the Services tab, select the hide all Microsoft Services check box, and then click Disable all.
  5. click on OK.
  6. When you are prompted, click on restart.
  7. after the computer starts, check if the problem is resolved.

  If the problem is solved, check what is the cause of the problem, referring to the link given below:
  http://support.Microsoft.com/kb/929135

  Reset the computer to start as usual

  When you are finished troubleshooting, follow these steps to reset the computer to start as usual:
  Click Start, type msconfig.exe in the start search box and press ENTER.
  If you are prompted for an administrator password or for confirmation, type your password, or click on continue. On the general tab, click the Normal startup option, and then click OK.

  When you are prompted to restart the computer, click on restart.

  It may be useful
  Thanks and greetings
  Support Microsoft-dieng
  Visit our Microsoft answers feedback Forum and let us know what you think
  http://social.answers.Microsoft.com/forums/en-us/answersfeedback/threads/

• HP 15 laptop: touch screen has stopped working

  I have a HP TouchSmart laptop computer model 15-f010wm, product number J8A22UA #ABA, 8.1 with Bing 64-bit Windows.

  The first day of the 3-4, I used this computer it worked like a charm. I loved. Now a few times touchscreen will work for about 5 min and then stops or does not work. When it stops working, I get a pop up in the lower right corner that says: the last USB device not recognized USB device you connected to this computer has malfunctioned, and the window does not recognize. (I have not plugged anything in this computer but except the power cord)  When this happens and you go to Device Manager sometimes, there will be a yellow! triangle under the Human Interface Devices drop down and some times yellow! triangle will be under Universal Serial Bus controllers list down. And if you go to they system screen line Pen and touch passes to no. Pen or press enter is available for this view.

  I tried to do a system restore. Also, I did a test fast system and a comprehensive system. The results have been the primary battery check ok and all the others said past. And of course I can't make the screen test because the touch screen does not work.

  Please help me with this. My computer was a gift, my other is really old and was ready for an upgrade. I've never had problem with HP before.

  Hi @Jen81 ,

  Thank you for visiting the Forums HP's Support and welcome. Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click on the link for the number of support in your region. They will be happy to help you immediately.

  Thank you.

• Fingerprint reader in my laptop HP Envy 15-j063 cl suddenly stopped working

  In my HP Envy 15 laptop fingerprint reader - cl j063 suddenly stopped working after 3 months of good work in Windows 8 operating system.

  I have tried all troubleshooting list Troubleshooting a (Windows 8) fingerprint reader

  but it does not help.

  I have updated the driver from the HP website and also using Recovery Manager, reinstalled SimplePass using Recovery Manager, update the BIOS...

  My first step was was restore system to a previous date (when the fingerprint reader worked correctly). It did not help.

  There is no list of"biometric devices" in Device Manager.

  There is no unknown device in Device Manager.

  Said control panel ' there is not connected to this computer... fingerprint readers '.»

  But it WAS and worked correctly for several months!

  Please help me solve this problem!

  I wonder if it is software problem or hardware problem...

  Hi SergeyPov,

  I see that you are having problems with your fingerprint reader on your laptop. I'd love to help you.

  You mentioned that you also updated the BIOS. After doing that you did that the fingerprint reader is always enabled in the BIOS?

  Another option would be to possibly check the connections related to the fingerprint reader. It may have a bad contact, or it is also possible that the Board is defective. See the link below that can help checking the connection.

  HP ENVY 15 Notebook PC and HP ENVY TouchSmart PC - Maintenance and Service Guide 15 laptop

  If you are still experiencing a problem, see the following link to download the driver and software from the OEM, but also take note of the limitations to functionality.
  Windows 7, 8 and 8.1 software WBF for validity sensors

  Also, here is the support page for the laptop that also has links to the drivers and other manuals.

  HP ENVY TouchSmart drivers for PC laptop 15-j063cl

  If after all this, you still have problems, please call our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  Let me know if this helped.

  Kind regards

• Data HID has stopped working message?

  I have a HP Touchsmart PC running Vista Ultimate 64. Whenever I use the 'plug and play', I have this message: data HID has stopped working. Does anyone have any suggestions?

  Lester stone, HelliwellM & imdangerous,

  There is a whole discussion about this issue, as well as several different patches according to your particular devices, the web site HP here:
  HP Notebook PC - error: HIDData.exe has stopped working
  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c01712518&cc=us&DLC=en&LC=en&JumpID=reg_R1002_USEN

  There is also a download here, which has been helpful in some of these situations:
  Rollup cumulative update for USB in Windows Vista Basic components
  http://support.Microsoft.com/kb/941600/

  Let us know if you need more assistance.
  Thank you
  Gloria
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• detected external display suddenly stopped working - displays black screen

  original title: detected external display suddenly stopped working

  Hello

  I have searched in several forums, but have not been able to completely solve this problem.  It has been set provisionally and has not yet.
  This system I have:
  HP TouchSmart tx2 tablet pc with Windows Vista Service Pack 2 x 64-bit (Home Premium)
  AMD Turion (tm) X 2 Ultra Dual-Core Mobile ZM - 82, 2.2 GHz
  ATI Radeon HD 3200 graphics card
  I have been working for more than a year with a monitor flat screen Dell ST2310 external monitor and works very well with the setting "use external display only.  From one minute to the next two screen went black so I forced a restart and again the same problem.  I decided to manually disconnect the external monitor by unplugging the VGA cable from the laptop that turns on automatically to the main display as it would if I am disconnected display.  When I connected the VGA cable again the same question in the two screens were entirely black.  I unplugged once more the VGA cable if I could change the settings in Windows mobility.  I plugged back in the VGA cable after changing the settings of "external display only" to 'mirror' devices and after playing for a bit, with the Windows Mobility Center, I had the external display to work again my regular settings: "external display only.  This solution lasted a day and now works in the main screen and the external screen is completely black.
  I tried in vain to solutions:
  -Change VGA cables continues to experience the same issue.

  -Tested according to the specifications and Dell monitor Monitor works fine if the backlight is not the problem.
  -Records update for ATI Radeon HD 3200 graphics card and driver generic PnP Monitor and Dell ST2310.
  -Uninstalled ATI Catalyst Manager and re install now as AMD Vision Engine Control Center.
  -Checked AMD Vision Engine Control Center recognizes the connected external display.
  -Uninstalled the driver Dell ST2310 and re installed the driver.
  -On the screen settings have tried to extend the desktop on the external screen (second)
  Now, this is what's going on and don't know how to fix it:

  -Windows Mobility Center detects a monitor external, even when the VGA cable is disconnected.

  -When it detects the external display it sometimes detects it as DELL ST2310, sometimes as a generic Non - PnP monitor.

  -Sometimes under "Monitor" in the Device Manager, there are several monitors generic Non - PnP contained also the Dell ST2310 and generic PnP monitor.

  -When the external monitor is connected, the screen is completely black and does not work even after changing the settings Windows Mobility or Fn F4.
  Help!

  Hello
   
  I also suggest you to update the BIOS. Visit the manufacturer for more information.
  http://Windows.Microsoft.com/en-us/Windows-Vista/BIOS-frequently-asked-questions
   
  WARNING:
  BIOS change / semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.
   
  See also: http://h10010.www1.hp.com/ewfrf/wc/document?docname=c01881110&tmp_track_link=ot_recdoc/c00678157/en_us/c01881110/loc:4 & cc = us & dlc = en & lc = en & product = 352607 #N624
   
  Thank you

• My HP Envy touch screen has stopped working after an update of the HP Bios yesterday

  Can someone tell me please how to fix my touch screen. I got an HP BIOS update which caused my touch screen to stop working. I tried to re - calibrate the it, but it does not accept my contact telling me that the screen is no longer enabled.

  I tried to find where to turn them on and couldn't find where to enable touch of the finger. I also tried looking for driver updates and driver seems to be up-to-date.

  Thank you

  I have another type of TouchSmart, but this may work for you:

  1. Press Windows + X logo (if you are using a Windows computer 8 - If Windows 7, click the Start button, type Device Manager and click on Device Manager in the results of research).
  2. Select Device Manager from the list.
  3. Click on the small arrow next to Interface devices to expand the list.
  4. Click the touchscreen driver (in my case, Voltron NextWindow touch screen).
  5. Right click and select Activate from the list.
  6. Click Yes if a dialog box asks if you are sure you want to activate the touch screen driver.

  On some models, it is unclear which device in the checklist of the touch screen. I read in other posts that some people have solved the problem by disabling and then re-enabling each device.

  If this does not work, you could try to go to hp.com (http://www8.hp.com/us/en/support-drivers.html) and click on driver downloads &.
  In the search field, enter your product name or number, and then click OK. Select your operating system from the drop down list under Select your operating system, and then click Next. If there is no graphic driver available under Select a download below, click on the plus sign next to the driver - graphics, and then click the name of the driver. In the information and download options window, click Download. Follow the instructions on the screen to download the driver. Restart the computer.

• Explorer stopped working under Windows 7 64-bit

  SOS

  Explorer has stopped working (Windows 7 64 bit TouchSmart 520), it crashes from time to time and the rail of the screen and I can not do or move with the mouse until ' in that it restarts Explorer nothing. And PC and a slow opening nearly two minutes to get a home, then 50 seconds pour office to the Windows Get. Thanks reloaded

  sincerely

  ***************************************************************************************************************************************

  Hello

  Explorer of the Nations United continues to work (under Windows 7 64-bit TouchSmart 520) it blocks from time to time and tout the screen and block I can so do or move with the laetitia until it restarts Explorer.

  And the pc and lent a L'Ouverture almost two minutes pour get one THEN welcome 50 second pay the arriving to the Windows desktop.

  Thanks for help not CDL

  Double post / Double post