HP touchsmart tm2 laptop: DST short hard drive failed

Similar Questions

• Pavilion 15: check the DST short hard drive failed

  My laptop is not starting, when I open it I get the hp logo then a black screen, when I did a fast system to test the short hard drive DST check failed with a page ID: PLW6J2-6SL88N-MFPWXG-60RR03 and a product ID: E2G95EA #ABV.

  My main concern is the data stored on the hard drive what can I do to get the job of the laptop to not lose data?

  Stop using the laptop. Replace the hard drive with a new one. Get a SATA to usb adapter to connect the old drive (which you will eliminate) to another computer to try to save the data. There is a good chance of data is still recoverable this way.

  See p. 49 of the Manual:

  Manual

  If it's 'the Answer' please click on 'Accept as Solution' to help others find it.

• DST short hard drive failed, code 64XTPH - 00078 M-X87SXG-60RW03

  I experienced detention and the system freezes on my Compaq CQ2909EO desktop. Guarantee was completed two weeks ago, and unsurprisingly the problems started almost immediately after that. He went so far, that I was forced to do a check disk onto another computer with Freecom Dock. Quite a few errors have been resolved, so I installed the drive in my Compaq and method to rearm the system settings and reinstall Win 8. I was able to do the reinstall without problem, but when running Windows updates the system froze again. It crashes every time, the first thing that can happen is the HARD drive light on the front turns off. I knew what to look for in the event log and found half a dozen events like this:

  Event ID 129 - storachi - Reset device, \Device\RaidPort0, has been published

  So I installed the HP PC Hardware Diagnostics UEFI and he ran. Everything seems to be ok, but short drive self test (DST) fails with code 64XTPH - 00078 M-X87SXG-60RW03. Does that mean I have a defective hard drive, or possibly a faulty controller? I need to know whether to buy a new player or a whole new non-HP-rendering (more under warranty, please) computer.

  A hard drive DST error usually indicates that the hard disk has failed or is subject to fail and will have to replaced. After replacing the hard drive, please use the support of HP recovery, you created earlier to return the computer to a factory State.

  If you create your HP recovery media when you first set up your computer, please contact the official support of HP in your region / country, via the HP portal to support all over the world, to see if the HP recovery support is available for your computer.

  If you have any other questions, feel free to ask.

  Please click the 'Thumbs Up' white LAURELS to show your appreciation

• N1V42PA: test of DST short hard drive failed

  Drive hard failure test DST, under warranty, but not my region service centre
  Need help
  Thank you

  Hi @JordanCool,

  Thank you for your query.

  I understand that you have determined the hard drive has failed and you laptop is under warranty.  You want to fix, but do not have a local HP service center.

  Please contact HP support. They will be able to notify all near by locations or arrange for warranty services.

  Please contact HP to Contact HP Supportassistance.

  To say thanks for the reply please click thumbs up button below.

  If you think that I have answered your question please choose solution agreed to notify others.

  Good luck!

• Spectrum XT Pro Ultrabook HP: DST short hard drive failed

  Product B8W13AA #ACB. Failure ID: Q0837G-1GH87L-XD7WW1 - 60S 503.

  What it means?

  Hello
  
  Unfortunately to say: most of the time the 24 tank failure id indicates the drive is defective and must be replaced. It is still under warranry? In the affirmative, please call HP for a replacement.
  
  In the United States:
  
  http://WWW8.HP.com/us/en/contact-HP/phone-assist.html#section1
  
  or the HP technical support: 800-474-6836. If you do not live in the United States / Canada region please click the link below to get help from your region number.
  
  http://welcome.HP.com/country/W1/en/contact_us.html
  
  Kind regards.

• P6-2335ea: failure of DST short hard drive

  Hello

  I did a fast hard drive test and the DST short hard drive failed,

  Failure ID: 98EKU4-0007TB-X87T0K-60W803

  A fast response is appreciated with kindness

  Thank you

  Model number P6-2335ea

  Product ID c3T84EA #ABU

  Well, if this is the case, it must be too late to consider waiting.  A new hard drive seems to be in order.  Given that the post says Windows 10, which is the updated "free"?  If this is the case, then order a 1 TB hard drive to replace the failed unit.  On the restoration of the OS, I have to assume certain things

  (1) you do not have the recovery put DVD to reinstall Windows 8, as it was

  (2) you do not really want to reinstall Windows 8, on the new hard drive

  (3) If you have access to a working computer and can make windows 10 media creation dvd site M$, you might be able to reinstall Windows 10 using this.  Of course, any other software that has been installed on the old drive before it failed will be lost, unless you have the information you need to reinstall that, too.

  Considering that the computer does not start, I have to assume the worst condition for the reader.  It is perhaps not completely watered and important data cannot be retrieved, but don't count on it.

  Let me know how things go once the drive is replaced.

• DST short hard drive failure

  the code of failure to the DST short hard drive PGFTHS - 00079 L-60R303 DO I NEED TO REPLACE the HARD DRIVE?

  Hello

  Yes, the error code 24 characters for the drive Self Test (DST) would indicate that hard is defective and must be replaced.

  If you are is still under warranty, contact HP and arrange for the disk replaced - you can check the status of your warranty here.

  If you live in the United States, contact HP here.

  If you are in another part of the world, begin here.

  If you are out of warranty and would like a guide to replacing the hard drive yourself, let me know.

  Kind regards

  DP - K

• laptop Compaq CQ58: id of failure to the dst short hard drive RGF0R0

  my notebook Compaq CQ58 3 year, husbands, froze and wouldn't respond, after a few hours I force it down by pressing the power button, when I tried to start it up again once he went int automaticic repair, it took more than 24 hours.

  but the computer continues to freeze and go into the auto repair each time and was unusable.

  I don't have a recovery disk, none came with the computer and stupidley has not created a when the computer was new. being the only other computer that I have a windows vista I could not create one on this machine.

  As their was anything important stored on the computer I decided to reset the computer hoping that would solve the problem.

  I followed the instructions and the computer seems to be going through the motions to reinstall when he got stuck in a loop of

  the HP points logo swirling

  a popup with the date and time and please wait

  a white screen with the top of the window cmd at the bottom left of the screen

  back to points logo and swirling HP

  a popup with the date and time and please wait

  a white screen with the top of the window cmd at the bottom left of the screen

  After 48 hours I force crashed computer

  I ran the race test that everything happened except the short DST hard drive

  Falure ID: RGF0R0 - 69781:-MFKT1F-60WU03

  This means that the hard drive needs to be replaced and if so should I also a recovery disc, the laptop is out of warranty

  Thanks in advance for any help

  Fiona-s wrote:
  
  

  I ran the race test that everything happened except the short DST hard drive

  Falure ID: RGF0R0 - 69781:-MFKT1F-60WU03

  This means that the hard drive needs to be replaced and if so should I also a recovery disc, the laptop is out of warranty

  Thanks in advance for any help

  Hello Fiona-s,

  Thanks for posting in the Forum of Support HP!

  I'm afraid that the HARD drive has failed - the question is material one and all simply restore/reinstall will not solve it. Yes, you need to replace the HARD disk new or better with the SSD. SSDS are up to 10 times faster than hard drives:

  > http://ocz.com/consumer/ssd-guide/ssd-vs-hdd

  > https://en.wikipedia.org/wiki/Solid-state_drive

  There are more than 100 manufacturers and sellers SSD, but personally, I would choose Samsung, Intel, Toshiba, or OCZ ones.

  Microsoft Windows 7, 8.1, and 10 have supported for SSDS. Vista and XP - no

  You will need a recovery media to restore the windows once you have installed the new SSD or HARD disk.

  You can get possible by contacting HP Support. Here's how:

  > http://support.hp.com/us-en/document/bph07143

  > http://www8.hp.com/us/en/contact-hp/contact.html

  > http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

  Feel free to post if you have any other questions.

• HP short cell Test at startup - DST hard drive failed

  Laptop HP 2000-453-CA

  Product ID: A7T89UA #ABC

  64-bit Windows 8

  Failure ID: GLWG6K-00075P-MFKT01-60V403

  My computer is 2 years old. Recently, he began to act, its been getting really slow and the temperature of the computer has increased very easily.

  One day, when I turned on my computer, the screen is blank after the windows logo screen when you turn on the computer, and it remained empty forever. The screen was always backlit and occasionally I see the mouse cursor.

  Once the recovery screen appeared when I turned it on, I tried all the options he had (except reset and refresh because he says he needs additional files and insert a recovery disc) and it still does not work.

  Finally, I tried pressing ESC to boot and used the system diagnostics menu. I chose the test start and when he finished he said short hard drive DST: failure and starting Test: failed. Everything happened.

  Please help... What can I do to fix this?

  Thanks in advance!

  Hi GRN123,

  Error code 24 characters for short drive Self Test (DST) would indicate that hard is defective and must be replaced.  This is also consistent with the startup problem you describe.

  If your laptop is still under warranty, contact HP and arrange for the disk replaced - you can check the status of your warranty here.

  If you live in the United States, contact HP here.

  If you are in another part of the world, begin here.

  I hope you made a backup of your personal data and you did the recovery disks.

  If you do not have your recovery discs, you can order a replacement set using the link below.

  Order HP recovery disks.

  If you have a problem with this link, order them directly from HP.

  If you live in the United States, contact HP here.

  If you are in another part of the world, begin here.

  Thank you

  Visruth

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• Short hard drive DST Check: failure

  Could someone please explain these results, please.

  Here are the basics:

  Computer: HP 2000

  OS: Windows 8

  Problem:

  Short hard drive DST Check: failure

  Failure ID: Q0C5W3-6KU67W-MFGJWJ - 60T 203

  Product ID: D1E81UA #ABA

  Thank you.

  Hello

  Error code 24 characters for short drive Self Test (DST) would indicate that hard is defective and must be replaced.

  If your laptop is still under warranty, contact HP and arrange for the disk replaced - you can check the status of your warranty here.

  If you live in the United States, contact HP here.

  If you are in another part of the world, begin here.

  If you are out of warranty and would like a guide to replacing the hard drive yourself, let me know.

  Kind regards

  DP - K

• Pavilion g6-2218nr short hard drive DST test Failed

  I have a HP Pavilion laptop g6-2218nr that will not start.  When you run the marketing diagnostic test and the hard drive diagnostic test, both tests showed the hard drive DST short FAILED.

  The failure code is:

  GUQDU4-6B872D-MFPX1F - 60Q 103

  Product ID:

  C2N56UA #ABA

  The laptop is unfortunately no longer under warranty.  Should the hard drive be replaced?  Can you recommend a replacement?  Are there instructions available?

  Thank you!

  Hello

  The error code indicates that the hard drive is faulty and will need to be replaced - a brief guide to do it yourself is detailed below.

  Your laptop is considered as coming with a 320 GB hard drive, but you can install just as easily a 500 GB or 750 GB HARD drive if you want a little more space - readers at the following links are examples that would be perfect for your laptop.

  Hard drive 500 GB

  750 GB hard drive.

  The procedure to replace the hard drive begins on Page 52 of your & Maintenance Guide.

  Once this is done, simply use your recovery DVD to reinstall the operating system on the new drive - this is described in the document of HP here.

  If you do not have your recovery discs, you can order a replacement set using the link below.

  Order HP recovery disks.

  If you have a problem with this link, order them directly from HP.

  If you live in the United States, contact HP here.

  If you are in another part of the world, begin here.

  Best regards

  DP - K

• HP 15-g094sa Notebook PC: short hard drive DST check failure

  The Quick Test system returns a result of:

  Short hard drive DST Check: failure

  Failure ID: PGFB13-7JP81S-XD7WL1-60VN03

  Do I need a new hard drive?  He's still on warranty. Bought in the UK but for the moment in the Middle East.  What to do next?

  Thank you

  Miker1

  Hi @MikerP!

  I'm sorry to say this, but the 24-character error codes indicates a drive failure, which means that the drive is defective and must be replaced.

  You always have access to the data stored on the disk? If you do, then save as much information as possible and look for a replacement drive. If the product is still under warranty, you can contact support, but in case you have no guarantee and you would like a guide to replacing the hard drive yourself – please let me know.

  I hope this helps and good luck!

• HP Pavilion 15-n270ea repeat: short hard drive DST Check: failure

  Message on the screen says: Hard Drive short check failed

  Failure ID: UAPD4J - 6T 7818 - MFPWWK - 60VD03

  Product ID: F7S47EA #ABU

  I belive the hard drive failed, it currently has 750 GB mounted, if it must replace can I put the hard drive?

  It's an easy DIY job?

  Thank you

  David Hancock

  Hello David.

  Of course you can upgrade the HARD drive to a larger drive, but it is not easy to do on this model.

  The keyboard must be removed to access the screws underneath. Screws at the bottom should be deleted, then you can remove the top cover. An audio plate must also be removed before you can remove the HARD drive.

  Here's the manual from HP explaining the procedure more in detail. You want to read it carefully.

  c04438537

  If you have not created the recovery media before occurred problems, you can always contact HP support to obtain a copy.

  Contact HP worldwide | HP® official site

  or

  Contact HP-Assist phone USA | HP® official site

• need a laptop keyboard and hard drive HP product number

  Hi all!!!

  My laptop keyboard and hard drive does not properly and I need to replace the two points. but I do not know the exact number of the product of the keyboard and the disk hard drive.  A knowledge of the product number please help me.

  Product model: HP Pavilion g6 - 1011TU Notebook

  Product number: LQ893PA

  Thank you

  Migas

  You will find figures for the product here in the service of maintenance & guide for the laptop G6.  As far the hard drive will I highly recommend that you use SATA instead of SATA2 or SATA3 for the best compatibility with the interface of disk on the system board controller.

• Have a computer dell laptop. replaced the hard drive; tried to install my Windows XP and my product key is not accepted. I was wondering why and how do to accomplish this task.

  My dell laptop had the hard drive replaced.  My son, who knows computers, installed the new hard drive.  Then he tried to install my Windows XP Professional software - when it came time to put the product key #, it was not accepted.  It's authentic.  The product key is: * removed *.

  There no mention of this issue in section outages or other information provided in the booklet provided.  Can you help me with this problem?

  The license key and product type must match (XP Home vs XP Pro;)  (and OEM license vs the retail license).  If it's a Dell computer and you get the product key from a sticker on the case, then there is likely a version of Windows XP OEM this product key.  If you install Windows XP from a retail installation disk, then the types of licenses will not match.  You will need to use the license that accompanies the retail installation disc or you will need to contact Dell for an OEM installation disc to go with the license on your sticker case.

  HTH,
  JW