Spectrum XT Pro Ultrabook HP: DST short hard drive failed

Product B8W13AA #ACB. Failure ID: Q0837G-1GH87L-XD7WW1 - 60S 503.

What it means?

Hello

Unfortunately to say: most of the time the 24 tank failure id indicates the drive is defective and must be replaced. It is still under warranry? In the affirmative, please call HP for a replacement.

In the United States:

http://WWW8.HP.com/us/en/contact-HP/phone-assist.html#section1

or the HP technical support: 800-474-6836. If you do not live in the United States / Canada region please click the link below to get help from your region number.

http://welcome.HP.com/country/W1/en/contact_us.html

Kind regards.

Tags: Notebooks

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