HP vs HP 5740 5741

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• OfficeJet 5740: using the photo tray

  having the same problem as the other. Cannot get the printer to use the photo with photo tray 4 tray x 6.  But I did specify in setings to use the photo tray.  My new 5741 DID see and recognize the tray and paper but invariably printed on paper 8 x 10.  ?????  using windows 8.1 and photo gallery.

  Welcome to the HP community @fredstir,

  I read your post on your Officejet 5740 do not print to the photo thew tray and wanted to meet you with my suggestions. If you have not tried to uninstall the printer software, restart the PC and then reinstall the printer once again, try it. You can run the Installation Wizard for Windows HP printer to find and install the printer for you.

  Also see this link and try the following steps: HP ENVY, printers Officejet - display of the 'Photo Tray problem' error

  Let me know what happens when you try to print to the photo tray afterwards. Try another program to see if that makes a difference.

  Testify of my answer by pressing the thumb in the air below and hit the "accept as Solution" button, if I have you helped a resolution!

  I hope this helps you!

• HP Officejet 5740: I can not connect my printer firmware update site

  Like one time, I put a password on my site Admin for my printer. I tried a network definition reset to remove the password, but it's still there.

  What should I do to remove the password from the server web embeded?

  Welcome to the HP Forums @ConTho!

  I'd be happy to help you to get an update of the firmware and reset the password admin for Officejet 5740.

  We will need restore your default network settings to reset the admin password. You can access the Menu on the front panel of the printer wirelessly and locate the default network option here.

  Also, here is a link that you can use to download and install the latest firmware update if your printer is not already aware: series printer e-all-in-one HP Officejet 5740 Firmware.

  If this resolve your request, please click Accept as Solution button below. If you need help, let me know and I will do everything I can to help.

• where can I find my for Hp officejet 5740 WPS pin with printer setup problems.

  Where can I find the WPS Pin code on my printer? HP officejet 5740? Having problems connecting to printer.

  Here is your answer. The WPS pin code is located on a label on your router. Otherwise, you will need to access your routers administration pages and search to find the WPS PIN here.

• HP Officejet 5740: The Officejet 5740 printer is sending a document feeder of error message cannot read original documents

  HP Officejet 5740 printer sends an error message indicating that the document feeder could not recover the original document.

  Hi @angelahouser042,.

  Welcome to the Forums of HP Support!

  I see that you have problems in your ADF on your HP Officejet 5740 e-all-in-one printer. I will definitely do my best to help you and don't forget to come back to this thread and mark "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I recommend that you follow the steps in this guide:

  • "HP ENVY 7640, 5740 Officejet and Officejet 8040 e - all-in - One Printer Series - a Message ' Out of paper ' is displayed on the control panel and the printer doesn't pick up paper

  Please follow: step 3: clean the ADF rollers and separator (optional) buffer.

  Hope that answers your question. Please reply to this message with the results. Thank you for posting!

• HP 5740 all-in-one: print HP 5740 Air has stopped working

  Well worked for 8 weeks, now when I try to print a page of reception or what ever, it shows all the print pages option, shows the name of the printer, but nothing happens to the printer if I ping the printer, it will not receive all the packs to date, the router receives all packets, I printed out the Page of Configuration of HP network , it showseverything turned on and connected.

  Hey @jmichaelmcf,

  I see you have some problems with your Mac OSX 10.11 machine printing to your Officejet 5740 e-all-in-one printer. I can help you with that.

  To start, make sure that the printer is connected directly to a wall outlet, not a surge protector. Once done:

  1. Turn off the printer and the Mac.
  2. While the devices are turned off, disconnect the power cable from the back of the router for a minute.
  3. When the lights come back on the router, turn on the printer and the Mac.
  4. On your Mac, click on your Apple icon, system preferences and printers and Scanners.
  5. Hold down the CTRL key and click the icon of your printer on the left.
  6. Click on reset printing system.
  7. Click on the button "+" at the bottom left.
  8. In the window that appears, select your printer in the list.
  9. Click in the box next to and select your printer from the list.

  Please let me know the results of the rest of the foregoing. If you are able to print, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• HP Officejet 5740 all-in-one: HP officejet 5740 not printing cyan

  Hi, I was really like my printer HP 5740. But yesterday, after I've changed the HP 62 tricolor ink cartridge align unsuccessful, print head and printer is not printing cyan, I press clean cartridge several times trying and trying but still the same thing. One color, absent from the Tri color. Today I bought new paper in printer try again, but still no cyan... totally, no idea now.

  Help, please. I need print an important document. Thank you!

  Thank you for your response.  I definitely have the use of the genuine HP cartridges. He bought Hurstville post office.

  Today I already returned it to the exchange of post office for a new tri color ink. I have lost my receipt because I didn't expect that this situation will occur. But the staff is very helpful. I installed new ink and is now ok. I love my printer again now!

  It's a faulty color ink. Personal Post Office said this is the first time, they found the HP ink defective return. I'm not very lucky... I lost a lot of A4 paper to test print again and again.

  Check back here to let people with the same problem know, stop old papers. It could be solved if you exchange your ink. But please bring the defective ink and test print report with you. If you still receive also bring it with you.

• HP Officejet 5740: Msg 'printer is in an error state.

  Hello

  I have a 5740 which is defined as a remote wireless printer by itself in my home network.

  Recently, I received the message 'printer is in an error state' when I press print and found out the print job will be lance automatically, only after I turned the printer off and restarted. What happened several times. I tried to use HP & Doc Scan printing, but this did not help.

  Appreciate your advice on the following points: -.

  1. What is the cause for this?

  2. connecting the printer via the USB port on my HP All in one PC would help eliminate this recurring issue?

  3. If Yes, should I uninstall the printer software first?

  4. always print wireless from my laptop or mobile devices when the printer is connected via a cable to my PC?

  What do I have to uninstall and reinstall the software for printing these devices as well?

  5. when I reinstalled the software, it come a last step where it will ask me to register so far HP ink. As I have already registered for the program, what should I do to allow me to complete the installation of the software without duplicating a new series of HP ink instant registration?

  Thank you.

  Hi @Chrissy_61,

  Thanks for joining the Forums of HP Support for a solution to your printer problem.

  I understand that you use a HP Officejet 5740 e-all-in-one printer with a Windows 10 computer and you need to restart the printer to clear a State of 'error', so the printer will print. I would like to help with that.

  There are also a few different reasons why something like this can happen. It could possibly be network or firewall related, or maybe even related software.

  I would like to begin by downloading and running the tool HP Print and Scan Doctor to check the installed printer software. This tool can diagnose and solve many problems of printing software and printer.

  You can also check to make sure that the printer firmware is up-to-date. On the Control Panel Home screen controle control printer, drag your finger from right to left on the screen and select Setup. In the menu select Maintenance of the printerconfiguration, and then select update of the printer, and then look for the updates of the printer.

  If the printer doesn't have the printing problem with PC and not with cell phones and mobile devices, you can try following the steps described in this document of support - printer is offline (Windows).

  If you plan to use a USB between PC and the printer connection, you do not need to uninstall the software, you just remove the printer devices and printers on the computer and connect the USB cable.

  You can always the printer wirelessly with other devices if you have a computer with a USB cable.

  Finally, you need not re-register with the HP Instant ink. You can close the windows when they open after you have installed the software.

  Please let me know if that solves the problem, or if you need assistance.

  Indeed, if this help you to achieve a solution please click the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• JO HP 5740: Connection of the hard HP OJ 5740

  This is a new printer, I connected it to my laptop directly using a USB port. Problem is when I turned off the PC it disconnects the printer. I have to go with HP which she says 'fixed the queue of the printer'.

  Don't know if is a problem connection or a problem of Windows 10?

  Wireless works very well in a tablet or a cell phone.

  Any ideas?

  Furthermore, I use the laptop as a desktop computer, which is why I want the hard link.

  Hi @HPENVY3,

  I want to help you with your Officejet 5740. I understand that you have connected it to your PC with a USB cable and after you shut down the computer the printer loses the connection when you restart the PC.  I don't want to try to place the blame by all means, but it seems that the problem is related to Windows 10. In any case, I'd be happy to help you!

  You have the printer connected to a 2.0 or 3.0 port? Also, you are using the PC port or a hub of some sort?

  The image below is some examples of 3.0 ports.

  

  Please take a look at the document that I found and cross suggested troubleshooting: Computers HP - USB (Windows, 10, 8) troubleshooting connections.

  I hope it's useful! Please let me know if that solves or if the problem persists.

• OfficeJet 5740: How to use ePrint

  I just bought an OfficeJet 5740.  I just got an email from HP with my e-mail address of the printer.  I have an iPhone 5 s.

  I have no idea as to what to do with the printer email address or what it does.   Any help would be appreciated.

  Thanks in advance.

  Hello

  1 printer e-mail is very useful for ePrint. You can send a file supported document formats from anywhere (with internet access) in this word in your printer to print because it is also connected to the internet.

  2. your compatible printer AirPrint and ePrint. You can print from your phone using both ways.

  More information:

  https://h30495.www3.HP.com/help/about

  Kind regards.

• 5740 all-in-one: which is like the PSU for a 5740 while at a glance

  I moved 3 months ago and I finally met an opprotunity to my all-in-one printer of 5740 upward.  Somehow when the printer was packaged the power supply was not crowded with her.  I am looking high and low for him but it's hard to find something when you don't know exactly what you are looking for.  I searched all over the internet trying to find a picture of the power adapter original.  Could someone please send a photo or at least a description of what I'm looking for?  What is a simple rope?  Are there marks on the cord?  Is it a box between two strings?  Is it marked HP?  Please, please, please... someone help me!

  Is your printer the 5740 Officejet (which uses the HP #62 cartridges) if the power cord is just a rope, the power is inside the printer. The configuration here guide includes a picture of the cord.

  

• OfficeJet 5740: officejet 5740 connectivity

  I can't my Officejet to work with a Windows 7 PC 5740 connected network. The printer works very well with a Mac, a machine to win 10 and my iphone. Print and scan the doctor shows no error, but no test page prints. The internal test page prints correctly. There is that no error then no installation, printer is recognized, but simply, it will not be printed. I tried to disable antivirus and firewall without result. I uninstalled, reinstalled several times. Other suggestions are welcome as I am at my wits end. Thank you.

  Problem has been resolved. Recommended by HP support officer to try another driver as the driver 5740. The other driver to a different printer corrected the problem.

• HP 5740: iPhones 6 and more than 6 s Hp5740

  new printer. Works very well. When I air print photos from phone to a printer, the quality is good, but they all have a lot of tan in them.  Poor color matching.

  Hey @Tilghman,

  Welcome to the Forums of HP Support!

  I understand that you have some problems with the print quality when printing from your iPhone to your Officejet 5740 e-all-in-one printer. I can help you with that.

  As an alternative to the Apple Airprint user, which can be done is rather download the HP ePrint app on the App Store. When you need print photos instead of using the usual print option, open the application, select the file you want to print, and then tap Print in the corner.

  Please let me know if it improves the quality of your printing from the iPhone. If it solves your problem, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. You can find two icons below this post.

• Inkjet e: 5740 5740 printer does not print color cyan & alignment problem

  Hello

  Recently, I replaced my lights on my P 5740 printer ink cartridge while trying once photograpgh print [6 x 4] & have had nothing more than headaches since.

  The cyan color does not print ink levels indicate that it is used. I cleaned the heads of ink at level 3. I have replaced the ink cartridge & still have the same problem and now the alignment is unsuccessful.

  I'm challenged to begin with technology & this challenge is both frustrating and disappointing that I do not understand what I did right.

  Any suggestions before I have packing the printer & return to Staples?

  Thank you

  HI @RC23,

  Because the printer is only a couple of months I suggest to HP customer care and ask about a replacement printer. Most likely, it is a matter of ink system, since you've already tried another cartridge with the same results. Check the model number and the form to receive a file number for faster assistance.

  Thank you!

• OfficeJet 5740: Install a printer on a network of schools wireless

  Hello

  I started school this past week and I brought an Officejet 5740 to implement in my dorm, but I had trouble getting it set up. MY laptop is on the network "(University)", but I was tasked to set up the printer on a network called "Device-(University)" and would continue to operate. I have registered my printer on the network "Device-(University)" also using its MAC address, which I was told was also necessary. After all that, I'm still not able to print wireless. I tried to restart the printer, reset the network settings and remove all software printer on my computer and starting from scratch, but nothing has worked.

  If someone has encountered this problem, and if so, is anyone know a solution?

  Thank you!

  Hello

  You can also connect to the printer using the WiFi Direct connection.

  This type of connection (Wifi Direct) connects your camera/laptop Wifi directly on your printer and requires no Wifi router and is the best way that I would use as LONG as I didn't need to keep connecting to the Wifi network router for surfing.

  Also remember to reconnect to your network of WIFI router to get internet connection after printing.

  The password to connect to your Wifi Direct printer is in the display on the front panel of the printer, or you must print it with the WIFi button for 3 sec.

  I hope this helps.