HP Zbook 15 3, Thunderboltdock: Ethernet on dock thunderbolt will not work

Similar Questions

• Zbook G3 HP: HP Zbook Thunderbolt 3 Dock USB ports not working not

  I have a HP Zbook Thunderbolt 3 dock on my HPZbook G3.  I've recently updated the BIOS and the firmware to the latest version to solve other problems 'dock '.  Am now at the latest for both.  The two monitors and ethernet on the work of lightning 3, but none of the USB ports are active.

  I am sure that the USB ports work, because they used to work before the update BIOS and firmware.  Keyboard, mouse, or USB memory on the dock work.

  I tried to go to the HP support and install the updates with the USB in it, but it didn't work.  I have a workaround - just connect the laptop directly, but I'd like to get my fully functioning dock.

  Device Manager does not display devices with questions.  I'll try to update, but I don't know which one to look at.

  

  Hey people,

  HP is dedicated to providing quality products to meet the needs of our customers. We listen to the customer feedback on our recent Thunderbolt Dock for use with the latest products ZBooks, and Elite Notebook. We continue to work with our customers to solve problems.

  Please find tips and updates to improve your use of the HP Thunderbolt docking station.

  1. The Thunderbolt dock uses the latest technology thunderbolt. To be fully functional, it takes the latest firmware, BIOS, and drivers to work properly. Please follow the step by step process as described below in "The process of updating your device".
  2. Here are links to the user, technical white paper guide helps and guides troubleshooting. Please, use them to help when you have problems after you have fully updated your device and platform by following the instructions above. Please note that you may copy and paste the links in your browser.
  3. If you still have any questions, please call HP support. We're here and eager to help succeed you using the HP docking station new Thunderbolt.

  Useful links

  User Guide: http://h20565.www2.hp.com/hpsc/doc/public/display?sp4ts.oid=11122586 & docLocale = en_US & docId = emr_na-c05141189

  Technical white paper: http://www8.hp.com/h20195/v2/GetPDF.aspx/4AA6-5088EEW.pdf

  Help & troubleshooting the Dock: www.hp.com \support\thunderbolt3dock

  Process to update your device

  NOTE: Instructions below is found in the User Guide "Getting Started" to "Implementation of the dock" to "step 2: update your computer.

  Before connecting the dock to your computer, update the BIOS, software and drivers on your computer.

  NOTE: If you do not, the wharf may not work. For best performance, keep all software and drivers on your computer up to date. (See table 1)

  Update the BIOS and the software and drivers:

  1. Go to http://www.hp.com/support. Select the drivers and Get software, enter your model of computer (on the computer service tag) number, and then select search for my product.
  2. Click the link for your specific computer, select your operating system and then download the latest version

  BIOS, software and drivers as follows: Intel® Thunderbolt Firmware Update Utility, Intel's Thunderbolt

  Secure Connect Driver, graphics drivers, ASMedia eXtensible Host Controller Driver, Broadcom Ethernet

  Controller and driver Conexant USB driver.

  1. Install the latest version of the BIOS.
  2. Restart the computer.
  3. Install the last stroke of lightning Secure Connect driver Intel.
  4. Restart the computer.
  5. Install the latest Intel Thunderbolt Firmware Update Utility
  6. Restart the computer.
  7. Install any remaining updates in any order. Restart the computer after each update.

  Table 1

  For the products supported Thunderbolt Dock all HP
  Name of the component	Category on the Support Page on hp.com	Where to check (this applies to all laptops)
  BIOS	(BIOS)	BIOS F10 Setup to information system
  Intel's Thunderbolt course connect driver	(Pilot - controller)	Right click on tray icon Thunderbolt to settings for details.

  The Thunderbolt of Intel® firmware update utility

  (Firmware)

  Right click on tray icon Thunderbolt to settings for details. Note that the numbers on the left will not directly reflected. NVM Firmware Version: 16 PD Firmware Version: 1.07.03

  Intel Graphics Driver

  (Driver - graphics)

  Right click on the desktop to graphic properties (icon intel) Options & Information Center Support.

  NVIDIA graphics driver

  (- Graphics - Nvidia driver)

  Right-click on the desktop to NVIDIA control panel to information system at the bottom left.

  AMD graphics driver

  (Driver - graphics)

  Right-click on the desktop to graphic properties (top) to Information to software.

  ASMedia eXtensible Host Controller Driver

  (Driver - Chipset)

  Programs & features or the Device Manager to Universal Serial Bus Controllers (dock of needs to be connected).

  Of Broadcom Ethernet controller driver

  (Driver - network)

  The Device Manager to network adapters (dock of needs to be connected).

  Conexant Audio Driver USB

  (Audio - driver)

  The Manager of devices to sound, video and game controllers (dock of needs to be connected).

  BPPSQ-

  I work on behalf of HP

• Zbook Studio G3: Polishing of shortcut keys will not work

  Dear Experts,

  I bought the week last Zbook studio G3 and found that brighteness and switches are the image of the screen between the display shortcut keys do not work. before operating system is win 7 and now already updated to win10. I don't know if something is wrong with the driver etc...

  look forward to hearing from you soon :))

  Kind regards

  Jason

  Hello

  First of all, try to download and reinstall the driver package Intel gpu on the following link.

  http://h20564.www2.HP.com/hpsc/SWD/public/detail?sp4ts.Oid=8934841&swItemId=ob_174684_1&swEnvOid=4192

  When reinstalling, restart the laptop.

  If the above does not correct the problem, try to download and reinstall the HotKey driver on the link below.

  http://h20564.www2.HP.com/hpsc/SWD/public/detail?swItemId=ob_173720_1

  Kind regards

  DP - K

• Elements Dock Icon will not open program when JPG fell on her.

  I am running a trial of Photoshop Elements on my Mac (Lion) The alias of the docking station does not respond when I drop a jpg top to open the file. It's maddening, and I pray it is just a missed setting but I can't find. Thank you very much for any ideas on what I missed. -JP

  Make sure that the alias is linked to the correct file.

  

  http://helpx.Adobe.com/x-productkb/global/access-hidden-user-library-files.html

• Ethernet does nothing. Does not work.

  I use both Mac simultaneously, both running El Capitan. While they were the two iMacs I couldn't network with Ethernet, manually, automatically or any other means. I had to share files via Dropbox. Now I replaced an iMac with a Mac Pro, but the problem persists. I can't yet to network both (an iMac, a Pro) using Ethernet. So I always have to use Dropbox. Even with two Ethernet ports, I thought one, at least, work correctly. Nope. Can someone link me to a complete tutorial step by step on how Ethernet works as advertised?

  Is file sharing enabled?

  How to connect with the file sharing on your Mac - Apple Support

• Ethernet, Wifi will not work on MacbookPro... mystery...

  The last time he randomly sets itself after that I tried everything nothing helped.

  WiFi and Ethernet are not macbook pro connect. Knowing both the cable and wifi are functional and are working on another computer so no problem with connection support. All the solutions out there? very frustrating. Thank you.

  Hold your mouse on the WiFi icon and then press Option and click - Open Wireless Diagnostics and run the tool and see what happens

• ZBook G3 Studio: Screen brightness change the fn keys not working not

  Hello
  
  The fn + f5 and fn + f6 keys keyboard do not work to change the brightness on windows 10. Other fn keys to change the volume - work.
  
  Does anyone have a solution for this?

  Hi Copperis,

  Try to update the driver BIOS and driver hotkey support using the following link:

  Pilot BIOS:

  http://h20564.www2.HP.com/hpsc/SWD/public/detail?sp4ts.Oid=8934841&swItemId=ob_165175_1&swEnvOid=4192

  HP Driver Hotkey Support:

  http://h20564.www2.HP.com/hpsc/SWD/public/detail?sp4ts.Oid=8934841&swItemId=ob_164975_1&swEnvOid=4192

  Kind regards

• Ethernet controllers and network does not work after reinstillation on Dell Inspiron mini.

  I don't know what to do. The computer that I'm not talking is not connect to internet at all. Whenever I am trying to reinstall the drivers, I get a message saying: it can't find the driver. I tried to download this from official website of intel and load it into my laptop via USB, and I get the message that no adapters intel are presnt. Take note of the fact that I am on the plan technology challanged and that it is probably just an id10t error. Please I really need help. It is also on Windows XP Home Edition.

  You must visit the support Dell for Inspiron model Web site. you will find the correct drivers for all your hardware, not just networking. You're probably missing other drivers too.

  http://www.Dell.com/support/home/us/en/19?c=us&l=en&s=DHS

  Enter your serial number is the way the fastest section pilots. Make sure you only select the XP operating system.

  Alternatively, you can have the CD of drivers supplied with your Dell printer. This should "autoplay" to help you to install all the necessary drivers also.

  Tricky

• 3 questions: panels, Find docking station does not work

  Hello, I'm relatively new to Prelude and I have three questions.

  -First for a reason I is more then I move the panels to other positions and block them. This tab little hot spot is missing?

  -Second, the finder in the project panels may not find anything I come home (subclass names, clips, comments. What I am doing wrong?

  -Third panel marker Type used to display the five types of markers and now only three shows (a subelement, comment and speech Transcription.).

  I have tried resetting the workspace, close and reopen the app and even restart my computer... Nothing helps.

  I am currently using the latest version... Prelude cc 2014.

  I'm on an iMac with OS X Yesomite 2010 mid...

  Thank you

  Ken

  Hi Ken,

  now108 wrote:

  Hello, I'm relatively new to Prelude and I have three questions.

  -First for a reason I is more then I move the panels to other positions and block them. This tab little hot spot is missing?

  It works the same way. Simply drag the main tab to a new location. You will see the familiar forms "purple."

  now108 wrote:

  -Second, the finder in the project panels may not find anything I come home (subclass names, clips, comments. What I am doing wrong?

  I'm not sure. Seems to work OK for me. Try different media swallowed another folder.

  now108 wrote:

  -Third panel marker Type used to display the five types of markers and now only three shows (a subelement, comment and speech Transcription.).

  There were some pretty big changes it all related to custom marking. Check out these resources:

  • Prelude help | Summary of new features
  • Adobe prelude CC 2014 update | AdobePrelude

  Hope that helps.

  Thank you

  Kevin

• I've restored my Mac from a time machine backup. Now Dreamweaver bounces on the dock but will not start. What should I do?

  I also had problems with Captivate after the restoration.

  My Dreamweaver is CS6 for Mac.

  Thank you, that's good ideas! But my problem has proved to be different and much simpler kind of thing I expected and your solution would solve. My Mac not TOTALLY restore backup. Technology on the Apple store recommended re - install the operating system to a new version and then all my software and files from my time machine. If that's what I did. I don't remember that Mavericks does not include Java runtime, and I never realized that some of my Adobe products require it. Download and install Java and now my Adobe products work as expected.

• ZBook 17 G3: G3 Thundberbolt 3 dock of Zbook 17 questions

  Has anyone gotten the 200W 3 Thunderbolt Zbook dock and all managed to make it work?  I recently took delivery (a few months late) and cannot operate.  When I plug it (and I made sure each driver I have is also present on the HP site), I start running in a series of questions.

  • Device Manager indicates an unknown device which is shown with an id of vid_174c & pid_3074, which should be a hub 3074 ASMedia superspeed, but none that I try to get the drivers not installed works for this device.
  • All of the USB ports on the laptop stop responding
  • My connected monitors appear, but in Device Manager, I see two copies of the monitors connected through the dock, and each has an exclamation point that the device drivers are not installed.
  • My ethernet seems to work fine
  • Try to install any sort of updated drivers (found in various places on the web) results ASMedia a BSOD
  • The laptop will be bad shut down or restart with the cable in place.  Forcing a hard stop (power button for several seconds) sometimes results the laptop is able to start and other times it simply crashes to the POST screen.
  • Unplug the docking cable, while the laptop is booted up only shows nothing unplugged.  a reboot is required (usually a hard reboot) to get actually the mobile register that the dock is disconnected.
  • Similarly, sometimes after a restart, the laptop will not register when I plug the dock, unless I have successfully completed a cycle of full restart where the laptop is connected to windows without the dock, and then been rebooted (no hard restart) and connected in a second time.

  My current setup is a proc xeon 64 GB of RAM and the graphics card NVidia M4000M (running in only discreet mode via the BIOS settings).  The only ones I haven't installed drivers are Intel video drivers, because I have disabled hybrid graph.

  I'll add a link to the other thread, which has been more active lately, essentially dealing with the same issues.  In this way, we have at least a place to continue the discussion...

  http://h30434.www3.HP.com/T5/business-notebooks/HP-Zbook-Thunderbolt-3-dock-USB-ports-not-working/TD-p/5613457

• 15 Zbook g3 & Dock Thunderbolt: [RESOLVED] Zbook 15 G3, windows 7 x 64, without stop, BSOD, entered on the dock USB HP TB3 do not work

  Hey guys.

  I'm going crazy here.

  For the last 3 days I tried to make this high-end, high-performance, extremely expensive device works.

  The problems started with Windows deplayment (via WinPE and heat DSM, I finally managed to make it work), then the docking USB ports not working do not (still do not work) and finally, extremely slow process of closing IF the network cable is plugged.

  I did everything what can be found online. Updated the BIOS, updated the driver, disabled startup items, check the hard drive, disabled the virtual memory pagefile at shutdown of compensation...

  If I hit the restart or shutdown, it takes anywhere from 10 to 30 minutes to actually do. If the network cable is removed, it takes a few seconds. There is no update being installed, I tried with different users (with or without administrator rights).

  I honestly don't know what to do next...

  Help, please.

  Iulian.

  I think that I found a solution to my problem.

  Device which was causing all this fuss was AsMedia USB hub.

  I installed Windows (with DSM) without any drivers, disabled the device with 174C VID and PID 2074, then added the drivers and applications HP one by one.

  After installing everything (about 30 packages), I have reactivated the device and allowed him to install the drivers automatically.

  It worked!

  I'm still trying and I want to try it a few times, but for the moment, it worked!

• Portege 7220CTe he's - USB dock does not work properly

  I have a portege 7220, with Dock he's using windows 98se.
  I have 2 usb ports on the dock, one that I use for mouse, 2nd I use for hard disk USB, cards memory sticks etc. When I start with 2 installed, often they will not work. Installing after startup does not work either. MILADI repairman told me to bring pc + dock in because they think it's a hardware problem. But sometimes, the usb works with 2 installed users. Who can help me? BIOS (ACPI version 1.70, 29/09/00).

  Hi Buk

  Trust me on this path is not easy what's happening with your USB ports.
  Do you have similar problems if you use the USB ports on Portege itself?

  As you know the signal USB is just loop through and there may be a problem with the circuit of the port replicator.

  I really put t think you will be able to solve alone.

  Good luck!

• Ports of billing to the USE of the docking station does not

  I have a tablet of w700 acer iconia, the usb port on works actually compressed, but the usb three extra ports on the docking station do not work. How can I solve this problem?

  You have the power connected to the dock?  The USB ports on the dock will only work if the power is connected.  (If this isn't the problem, you can have a defective dock).

• start-up easier: there is a lost language dock which is not found

  When I start my computer, then connect, it says that there is a lost language dock which can not be found.  It says that I need to check if the disc correctly or make sure I'm contected to a network.  I just connected a wireless Internet, so I do not know if that has something to do with it.

  Go tohttp://technet.microsoft.com/en-us/sysinternals/bb963902.aspx and run Autoruns and click all.  Search language dock and when you find it uncheck the box to prevent it from start to start.  Check the entire list as there may be several entries.  When you're done, click OK and restart.   The message should be gone.

  If this does not work, try a boot minimum http://support.microsoft.com/kb/929135.  If the problem goes away then it's just a matter of tracking down the culprit at the origin of the problem.   Follow the procedures described in the article.  Once found, remove, delete, disable or uninstall.  Once remember to put Vista in normal status, as described in the procedures. If the problem occurs in clean mode then just restore the system to normal and reboot - this solution will not work.

  I hope this helps.

  Good luck!

  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.