HP3650 printing color

HP3650 printer running on Windows XP

Printer is only printing yellow and blue.  Installed new color ink cartridge that has not fixed the problem.  Any ideas on what to do next?

The printer prints black and white documents very well.  Just color printing is the problem.

It seems the symptoms that you would see with a very old cartridge.  Check the "install by" or the 'End of warranty' date on the right lower back of the package if you still the package, or to check the date printed on the cartridge as indicated in this document.  What is the date on the cartridge?

Cartridges which are very old can look that has penetrated into the inner workings of the print head, causing symptoms that you seem to.

Replacement of the cartridge with a new one should solve the problem.  You could try to recover the existing cartridge as follows: get a cup of tea and put 1 "or so of water in there.  Heat in the microwave until it is hot but not boiling.  Now place the nozzles of the cartridges in water and let the water rise, so the nozzles are submerged 1 "to 1.5".  Let it rest for 10 minutes, then remove the cartridge and gently dry the electric contacts with a lint free tissue.

Replace the cartridge in the printer and try to print a test page.

Tags: HP Printers

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