HPOfficejet 8620: print

Similar Questions

• HP Officejet Pro 8620:8620 print error printing queue

  I got the 8620 printer for several months and it works fine. Yesterday when I tried to print from my HP computer (Windows 7 Professional (64 bit), the print queue indicated "error-printing" for the document.

  At first, I couldn't remove the document in the queue but can now. When I try to print, I still get the same error message. I tried to print a Microsoft document, a pdf and e-mail with the same results. The Microsoft document, on the print window, it recognizes the 8620 as default printer and says he's ready.

  I downloaded the Scan doctor who says I need more downloaded software - it manages at the end of the download (169 MB 169 MB), but then says "download failed." I've stopped and started the print spooler. I tried to reinstall the software. The documents are not blocked in the queue - just says: "error-printing".

  The printer says there is a great wireless connection. My computer sees there is a printer but the print queue still says that there is an error.

  I am answering my own post in case it helps someone else.

  After trying to downloads, suggestions and all I could find or think, I tried to restore my computer to an earlier time yesterday before the problem started.

  Problem solved. The printer is now speaking again to the computer and printing without problem.

• Office jet Pro 8620: Office jet 8620 prints more wifi

  Hello!

  My printer was in a wifi network and worked flawlessly for 8 months.

  Now, it is invisible to all the computer connected to the same wifi network.

  I already entered the service menu and I have already made one: partial and semi full reset.

  [content removed]

  I need a FULL / HARD reset! As in the conditions of the factory restore!

  How can I do?

  The printer can use wifi network! No Ethernet cable or usb!

  Thank you very much!

  Hey @Pm2r,

  Welcome to the Forums of HP Support!

  I understand that you are experiencing some problems with printer e-all-in-one Officejet 8620 communicates is not with your PC. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done:

  1. Turn the printer off.
  2. While the printer is turned off, disconnect the power cable from the back of the router for a minute.
  3. When the lights come back on the router, turn on the printer.

  Now, on the printer, click on the wireless icon that looks like a radio tower.

  • If you see a line indicating the status: not connected, the printer is not connected to your wireless network. Click speed, wireless and Wireless Setup Wizard to connect the printer to your network.
  • If the IP address starts with 169, the printer is not getting a valid IP address of the router. Contact which provided you your router to determine why the router is not getting an IP address valid.
  • If the IP address of the printer starts with 172, the printer is connected to a network of comments. Contact those that you provided with the router for assistance with deactivation of the feedback network.
  • If the IP address of the printer starts with 192.168 or 10, the printer is properly connected to a network. Please see below.
  • If the IP address of the printer begins with any other number, the network is maintained. Contact one that keeps your support network.

  At this point, you should be able to print wireless. If you still can not, on any device that prints the PC enter the IP address of the printer in an address bar. If you are able to access embedded web page the printer, please let me know.

  Please let me know the results after following the above. If you are able to print, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• OfficeJet 8620: Print borderless 4 x 6 w / Officejet 8620

  Hello world:

  I am trying to achieve prints of an older version of Photoshop on 4 x 6 HP Advanced Photo Paper using an Officejet 8620. I am running El Capitan on a Mac. I get a small border around the edges.

  I set up a custom page size with an unprintable area of the user definted 0 on all four sides. Image is not centered or placed on the scale. There is no bounding box to indicate that something would be cut.

  I'm running out of ideas to change things. Any ideas? I'm ready to export the file in another program (free) to be able to print if necessary.

  Thank you!

  Hello

  Please try to print the SAME photo using HP Photo Creations. You can download HP Photo Creations from the following link:

  http://www.HP.com/global/us/en/consumer/digital_photography/free/software/photo-creations.html

  Kind regards.

• HP Officejet Pro 8620: HP OJ Pro 8620 print several reports of unwanted situation

  I have a HP Officejet Pro 8620 and twice, it will print several reports on the State printer unwanted. Last night he printed 12 reports on the State and outside that of the total number of printed pages changingon the report, progress reports are the same.

  The printer is on a network, especially with Mac OS, but I have a laptop Windows 10.

  I tried the recommendations of the previous posts to run Doc Scan but this so far have found nothing wrong and has not solved printing unwanted status reports. Report added below printer if it helps.

  Any help would be greatly appreciated.

  

  Hey @Dan0181,

  Welcome to the Forums of HP Support!

  I see that your printer Officejet 8620 e-all-in One prints a lot of status reports. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once, while the printer is on, remove the power cord at the back of the printer for one minute. Then, please let me know if you print when beginning status reports or if they start themselves as well as if there are no messages on the printer when trying to print. Once I know more than I should be better able to help.

  Please let me know if the above prevented printing reports. In the affirmative, please let me know by clicking on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• 8620 printer: broken cartridge message

  Does not print.  Has been printing fine.  Message indicates one or several cartridges can be damaged.  Cartridges HP no.  All have plenty of ink.  To print a report on the ink levels fooled.  It shows all the colors and black are almost full.  Is there an another update to proscribe the HP cartridges not recently?

  Quite possible.

  Print out the questions of the cartridge with the new firmware.

  HP Officejet Pro 8610, 8615, 8620, 8625, 8630 printing errors

  http://inkjet411.com/?page_id=5769

  HP 950, 950XL, 951, 951XL errors "missing or damaged cartridge.

  http://inkjet411.com/?page_id=4675

• Inkjet Pro 8620: printer not displayed Control Panel

  Allows to print from my computer to the printer - print & scan done doctor scan, service scan ok - printer power button (will stop not to when you press on)-made sliding your finger on the screen (from right to left).  Where should I go from here?

  Welcome to the HP Forums.
  I hope that you are well @Help44,

  I understand that your Officejet 8620 does not turn off when you press and hold the power button, and I wanted to tender hand for help.

  My suggestion would be to try a power reset the printer, and then make sure that the printer is plugged directly into a wall outlet to start. If this does not help, try checking for a firmware update. If all else fails, call telephone support to see about a replacement with HP unit. Here are all the links to help!

  Reset:

  With the printer, unplug the power cord at the back of the unit.
  Unplug the power cord from the wall outlet.
  Wait at least 15 seconds.
  Plug the power cord into the wall outlet.
  Reconnect the power cord to the back of the unit.
  If the printer does not by itself, press the Power button to turn it on.

  Find the latest Firmware updates for your HP printer

  If you have trouble, let me know and I'll do my best to help.

  Hit the "accept as Solution" if we reached a solution and the "thumbs up" to say thank you for my help.

  Have a nice day

  HP technical support are available by clicking on the following link:

  http://support.HP.com/GB-en/contact-HP/

  (1) once the page opens, please select the country in which you are located. Then enter your model of HP on the right number.

  (2) then choose "Contact the Support" tab at the top and scroll to the bottom of the page "HP Support - contact" to fill out the form with your details.

  (3) Once finished, click the "Show Options" at the bottom right.

  (4) Finally, scroll to the bottom of the page and select "Get a phone number." A file number and telephone number will now fill for you.

• OfficeJet Pro 8620: Print borderless with Officejet Pro 8620

  Hello

  I recently bought a hp OfficeJet Pro 8620 and I'm testing now a few important functions for my business. One of them is printing without margins of leaflets in A4 format. But the problem is: even if I chose "A4 borderless" paper size and "photo paper" like paper it always prints a white border around entire page--so he is not chosen in the menu borderless printing. The flyers that I want to print all pdf format and print them with a program called "document viewer", but using another program for printing without margins such as gimp makes no difference!

  By the way: I'm (Lubuntu 16.04) Linux as an operating system, the printer is connected via usb and the driver that I use is "HP Officejet Pro 8620, hpcups 3.16.3.

  Please help me to find a solution to this huge problem, because printing flyers for my small business is one of the most important reasons I bought this printer for and I urgently need print flyers (without borders) for the weekend too.

  Thanks in advance!

  Hello everyone,

  It's me again. Yesterday, I solved the "problem".  The problem is that the image of the pdf file that I wanted to print without borders had the size 210 x 297 mm (A4), but I had to larger scale to 214.5 x 300 mm, 9 mm up to what he had the correct size for printing without margins (A4).

  Unfortunately, these strange dimensions does not exactly appear in the dialog box size media in settings print HP Tools program but rather to the dialogue of the PDF Viewer, if you select the paper type and paper size. I do not understand this, but I finally works, and that's all I wanted. In any case thanks for trying to help me!

• HP Officejet Pro 8620: Printing on card

  I have designed a note card in Word with the correct disposal 6.1 size (wide) x 8.3 (long).  My paper corresponds to the size of the layout in the printer paper tray.  When I print the card, an error message "Mismatched paper" stops the printing process.

  I have re-made the note on paper card letter by adjusting the margins but I always get the error message "Mismatched paper" when I try to print on the note card size.

  I tried also to creation of Photo to print a note card and who does not.

  How can I print correspondence on this HP 8620 cards?

  You will need to create a custom form, take a look at this link.

• HP 8620: Printer in offline mode when the computer starts

  My 8620 Officejet is offline.  It is connected via a cable to my 360 spectrum HP network.  When I turned off the computer and start that he even once, the printer starts in offline mode - for example, when I got to print from Microsoft Word (Office Pro 2016), the printer is 'offline' in the Word print dialog and I get a message from Windows system, saying printer offline - and nothing prints.

  I can solve it with the help of HP print and Scan doctor.  But if I closed the computer and start it up again, it is new offline.

  I can fix this by going to the printer by pressing the button on the front power off and then restarting it - the document in the print queue print immediately.

  Also, if I start the Server Web part, select 'Tools' and then click 'Print a self Test Page', the page prints as usual. However, if I then go back to Microsoft Word, the printer remains offline.

  HP Printer Wizard starts well and the analysis of function of Document or Photo works very well.

  It's just the feeling that is not.

  Any ideas gratefully received.

  Thank you
  Philippe

  Hi @Philip4,

  Welcome to the HP Forums!

  I noticed that your HP Officejet Pro 8620 keeps going offline. I'm happy to help you!

  Please, try the steps in this guide, "offline" Status Message printer (Windows 10), as well as this guide, the printer is not maintaining the wireless connection.

  If this, or one of the posts on this thread, helped you to solve the problem, please click on accept as Solution on the message. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

  I hope these guides help!

• HP Officejet Pro 8620: Printer connections

  I have an Officejet 8620 connected to a computer via the USB port.  It is an old computer using Win XP and is NOT connected to the internet. Which works very well.

  I would like to connect to another computer (Win 10) on the same wireless printer.  I have a wireless router connected to (and operation) the second computer.  Can it be done?  How?

  I'm sorry. Should work. Connect the printer to your wireless router and install the software on your computer. USB and wireless can co exist.

• OfficeJet Pro 8620: Printing of booklet with Mac

  After having bought an Officejet Pro 8620, with the promise of this feature announced, I'm disaapointed find seems impossible from the downloaded Mac printer driver print booklet. Menu grayed out in the menu choices "booklet" dropdown "duplex" in the page layout section, but no combination of settings don't seem to make it active. Booklet printing is mentioned in the manual under settings Windows, but not Mac. Indispensable for me, this feature can be enabled and if so, how?

  Hi @JAC_330,

  Welcome to the HP Forums!

  A good part of my research, I was beginning to think I was going crazy and it wasn't an option on the Mac, but I think I found the problem. The booklet option that you see is gray it seems to be due to the HP driver.

  If you install the printer using the driver AirPrint (first bullet under #4) you should then be able to select this option booklet. I was able to see it using the AirPrint driver in TextEdit.

  -What changes anything? Let me know and we'll go from there

• OfficeJet 8620: printing back to the front

  How can I get this printer to print at the back to the front

  Hello Dragon fur, deleted HP this option on the 8620 series.

  The user can use the 8600 driver to work around the problem.

• 8620 printer - fax receiving to questions from a private number

  Help a friend to me.  Recently bought a new JO Pro 8620 AiO

  He had Comcast - internet and phone 2 lines - 1 line is dedicated to... fax number when it receives a fax from a private number (it takes care of most of the schools are set up as private numbers)-he must manually accept the fax on the screen of the printer.  This parameter is missing on the fax configuration or if he chose so that it has more to do this... and that one receives fax anything?

  Hi GBrun,

  The answer you are looking for is "set auto answer."

  The process is mentioned on page 77 of the manual which can be found at http://h10032.www1.hp.com/ctg/Manual/c04204791.pdf

  You can also set the number of rings before answer (page 78).

  1 small question - is actually two different lines of your friend's phone line? or just a line with two phone numbers assigned? If you take a phone while the other is in use and you hear the converstion, it is a line with two phone numbers. If you do not, then it's two separate lines.

  If it's 1 line with two phone numbers, then you will also need to put a special (page 78 again) ringtone - in this way, the machine can recognize what line call and be able to pick up in time.

  Good luck!

  _______________

  I do NOT work for HP

• 8620 print any materials other than test page

  Hi all

  Just hung up a 8620 on wireless and everything communicates and the printer test pages work fine. The question cannot print other documents, it goes to the printer says print then does not. It's with anything other than diagnostic pages printed from HP or coil the printer test page.

  It shows in the coil and then disappears, never to be printed. I signed up for ink instant is this cause a problem? This shouldn't be something I need to go into windows to repair. I ran the fix HP software that it says that the printer is not yet on the network, but prints the test pages, as is recognized by all programs. Printer is set as default as well printer. May need to return this thing, I need it for my business and my other printer never had these problems. It's instant ink which was interesting for me.

  Hi TACFirearms,

  Welcome to the Forums of HP Support! I see your will HP Officejet 8620 does not print it goes to the spooler and then stops, I would like to return to the top and print, but require a bit more information:

  1 it IS all programs or a certain?

  2. What is your current version of the Windows operating system?

  3 have you tried to plug in a USB key?

  4. do you get an error message when you try to print?

  If you have a Windows operating system later than XP, please start here: HP print and Scan Doctor- it was designed by HP to provide users with troubleshooting and problem-solving features needed to solve many common problems encountered with HP print and scan products related to Windows computers.

  Please let me know what the PSDR find, I'll watch for your reply.

  Thank you