I can't install Presenter 10 because I get a message "a contradictory version or prelease... it exists on this computer.
I have 8 presenter installed, then upgraded to 9 presenter. I uninstalled both. However, I get this message when I try to install 10 Presenter: "a preliminary or contradictory to Adobe Presenter 10 (64 bit) version exists on this computer. The contradictory version must be removed before the installation of the current media. »
I have never had a Presenter 10 installed previously in any form. I suspect that something in the registry is the problem. Someone at - he had this experience and know how to solve?
Hi Dan,.
You will need to remove registry settings and manually delete presenter of your system files. Please follow the steps (make sure that you take the help of a technician before editing the registry) below:
- Make sure that the presenter is not visible in 'Control Panel'. If the presenter then uninstall everything first. Make sure you check option "Delete preferences" window of uninstall when uninstalling it.
- Go to run > type "Regedit" and click ok.
- Expand: "HKEY_CURRNT_USER" and go to software > Adobe.
- "Adobe Presenter" folder right click and delete it.
- Now develop: "HKEY_LOCAL_MACHINE" and go to software > Adobe.
- Delete the file "Adobe Presenter video Express.
- Go to: "HKEY_LOCAL_MACHINE" > SOFTWARE > "Wow6432Node" > Adobe > and delete the file «Adobe Presenter»
- Go to: C:\Program Files (x 86) \Adobe and remove Adobe Presenter folder.
- Go to: C:\Program Files\Adobe and delete folder Adobe Presenter.
- Restart the Machine.
- Install new uncover 10.
Kind regards
MILIN
Tags: Adobe
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