I had a person who said he was from windows saying I had an events & errors on my computer which could be to her. Was it a scam or he was telling the truth?

Similar Questions

• I just had a phone call from a person who said that it is Windows

  Original title: inf junk - scam

  I just had a phone call from a person who said that it is Windows (non-Microsoft) and said I have viruses that have made some of my windows certificates expire and he would help me to restore the certificates so that I can delete the infected files.  "" I followed some of its directives, i.e. you press Start key simultaneously with the letter e R and typed in "inf junks.  It said that all of the files that were listed are infected files.  He had me so close that window and type ammyy.com who brought up a remote coelio.  I told him I was hesitant to do it, but in order to varify that it was, I would call him back.  He gave me the 'john' and phone 905-588-7942 # name.  I hope that it has not reached way triggers a virus in my being gone that far.  Any suggestions?

  Hello BruceHiggins,

  In addition information of No Mo, I have included some URLS from users who have experienced the same telephone call you under.

  Scam phone call pretending to be Windows support:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-security/scam-phone-call-claiming-to-be-from-Windows/193f0a33-4ad9-4a07-96eb-9a7e3debb269

  I received a phone call from someone who claims to have a Virus:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-security/i-received-a-phone-call-from-someone-claiming-i/4489f388-d6de-416d-9158-0079764bb001

  Thank you

  James

• has received a phone call from an Asian-sounding guy who said he was technical service Windows and my computer had been seriously infected

  original title: ideas: insert an error code or give a brief description of what you're trying to accomplish or difficult. _ I just got a phone call from an Asian-sounding guy who said he was technical service Windows and my computer had been seriously infected and he'd help me solve the problem. First of all, I don't know how he discovered my computer has been infected. Second, I don't know how he found my phone number, and thirdly, technical department Windows would be able to know my computer has been infected and then make a phone call for me. I just put the phone into believing this guy some kind of crook. Any help please?

  Yes, it is a complete and utter scam.  Assuming that you don't give them access to your computer, you're probably pretty course.  They are the so-called "canvassing" - selection of lists of random phone numbers and try to sell services and/or access to your computer.  You did the right thing, hang up on them.

  "David Portugal" has written in the new message: * e-mail address is removed from the privacy... *

  I just got a phone call from an Asian-sounding guy who said he was technical service Windows and my computer had been seriously infected and he'd help me solve the problem. First of all, I don't know how he discovered my computer has been infected. Second, I don't know how he found my phone number, and thirdly, technical department Windows would be able to know my computer has been infected and then make a phone call for me. I just put the phone into believing this guy some kind of crook. Any help please?

• I got a phone call from someone who said they were from microsoft and my computer was in danger, unless I paid 130 pounds for a new warranty, is it a scam?

  I got a phone call from someone who said they were from microsoft and my computer was in danger, unless I paid 130 pounds for a new warranty, is it a scam?

  Hi Debra,

  It's a SCAM! Microsoft does not make that neither have they partners that do and don't they hire contractors or individuals or even to find volunteers to do. There are probably thousands of these companies out there do every day - we get two or three posts like this (or more) each day ask about it. You are lucky who have recognized the scam enough not to be sucked in and eventually identify theft, infections, hacking your computer, convince you to buy software or services you either did not need or that do not really exist at all and all sorts of nefarious stuff. You'd be surprised how much contact us AFTER THAT that they realized they had been duped asking what to do. Don't waste time talking to these people, not give them any personal information it is, don't be fooled by what they can get allows you to see on the computer - in fact, not do anything they suggest on your computer or even to visit Web sites they recommend and for the love of God don't give them access to your computer.

  Microsoft knows this is happening, but with these companies popping up like dandelions, or closing and changing names when discovered and operating mainly from abroad, it would take an army of lawyers to sue each other. They do the best they can, but they are just too many and more added every day. People need to pay attention to these things. They occur not only by telephone, but also by e-mail, instant messaging, mail and all the ways imaginable. Forget not that Microsoft doesn't this and hang up or remove the emails or messages or mail from someone claiming that they do because they know the information on your computer or that you want to get information from you to confirm your account so that it will not be closed and asking you your name of user and password and all sorts of other personal information. Microsoft DO NOT!

  See below for additional information on this topic and what to do and how Microsoft works:

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

  I'm glad you don't get captured by these crooks and save yourself a big headache. Continue to use the same caution and you should do fine.

  Good luck and best wishes!

• I received calls from someone in India who said that they are Windows services centre telling me that they have received the error message saying that my computer is corrupted

  Original title: my computer is corrupt and needs fixing!

  I received calls from a person in India who said that they are Windows services centre telling me that they have received the error message saying that my computer is damaged, and they want to help me.  But I have not received any error message on my screen.  When I asked them how they got my number they said it's from the database of Windows. The number they gave me is 02921252715 and when I called the number of the person on the other end told me that they are a company called Windows e-solution, independent company and is not attached to Microsoft Windows.  What should I do?  Are these authentic calls and approved by Microsoft Windows?

  Hello

  Its a SCAM!

  Avoid scams to phone for tech support
  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
  Watch groups. Arm yourself with knowledge.

  No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
  computer. So that's the fraud or scams to get your money or worse to steal your identity.

  Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
  phone calls to help you fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• I got a phone call from 'windows', saying that something was wrong with my computer. SCAM? The next time I uped PC there is something bad--much more slowly, etc..

  About a week or two ago, I received a call from someone who said it was the appeal of WINDOWS.  My PCwas work perfect, but I was told there were problems.

  I did not understand what problems he spoke and asked him if he had the right number.  He did not ask my number when I said that if I

  told him to send me a letterexplaining the problem, if something is wrong. Then, I clung to the top.  Is that what you received no other complaints like that?  The

  next time I used the PC, something is indeed wrong - it is very slow now.  I guess that Microsoft would call, not "windows".  In fact

  I do not believe that Microsoft would call either.  Is that what sounds like someone hacked into my PC or what? Thanks for any help.

  On Wednesday, September 5, 2012 18:56:47 + 0000, MartyZA wrote:

  About a week or two ago, I received a call from someone who said it was the appeal of WINDOWS.  My PCwas work perfect, but I was told there were problems.

  I did not understand what problems he spoke and asked him if he had the right number.  He did not ask my number when I said that if I

  told him to send me a letterexplaining the problem, if something is wrong. Then, I clung to the top.  Is that what you received no other complaints like that?  The

  next time I used the PC, something is indeed wrong - it is very slow now.  I guess that Microsoft would call, not "windows".  In fact

  I do not believe that Microsoft would call either.  Is that what sounds like someone hacked into my PC or what? Thanks for any help.

  It was a scam and your hang up was wise. If you gave him no
  in your computer, he didn't hack it.

  Ken Blake, Microsoft MVP

• Microsoft never call their users? I just got a call from someone who said they were from Microsoft and he wanted me to run something.

  I just got a call from someone who said they were from Microsoft. It was obviously of the India. In any case, he said that there are problems with my computer and it asked me to do something, I would not.  He hung up. He told me to click the button of windows on my keyboard. Then he told me type something in and running. But I refused. I said, how end I call Microsoft and give them your name... HE HUNG UP.

  Hello DianeMcGettigan,

  It is simply one of the many scams that are doing the tour.

  Unless you have a prepaid support contract with Microsoft, then Microsoft will never contact you by phone, mail or e-mail about problems with your PC. You did while refusing to allow him access to your PC. All they want to do is to have access to your PC, so they can steal personal data (banking etc.) on your part.

  This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

  John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk |  vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

• Phone call from Windows saying I had many junk files - is it a scam?

  I have Windows Vista HP on my laptop.  Last night, I received a phone call from someone who said he was from Windows & my computer is slow because I had so many unnecessary files.  I was skeptical, but he did as he asked, via start > computer > etc, then typed in 'unwanted Prefetch"as indicated by him who brought up a list of files, which many have been marked! Error.  He kept saying: ' Oh my God ' when I told him this topic, but that Windows could help solve this & not to worry.  Guests were about to happen, so I asked if I could remind him.  Wasn't the answer, but he was going to call again on Monday night.  "Are you in India?", I asked.  "No, Oxfordshire, but I'm of the India.".   I again asked her name/number - he said Sam Hoggard and began to give me the - 5210-01865 - number when my phone battery ran out and cut the call.

  I can't find that any info on this situation from the web, so my question is - is this likely to be a real call?  Windows are proactively calls users?

  Hello hklovejoy,

  Thank you for posting and this bring to our attention.  I can assure you that Microsoft DO NOT contact customers by phone this way.  The engineers of the technical support of Microsoft with customers by phone, only time is if the client contacts the help desk first and asks that we call them.  It looks like the command he had run just listed files but just to be on the safe side I am you provide a link to a post in our security and our Forum of privacy that deals to get rid of spyware or malicious software.  I highly recommend that you read and follow the instructions in the Microsoft MVPs.  The scans are free and I invite you to run all 3 they recommend.  Here is the link to this post:

  How to get rid of Spyware/Malware

  Let us know what are the scans.  If they detect viruses or software malware and you need assistance with remove them if please post a reply and let us know.  Make sure that you include the name of the detected virus/malware, error messages Word for word on the screen that you get, and a description of any behaviour of Bazaar that you noted with your computer.

  Keep us informed and, obviously, if this character happens to you call back do not respect its instructions!

  Thank you

  Jack

  Jack
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• After saving the emails from windows live mail, why not open them on my computer as the file extension is wlmail.fol?

  After saving the emails from windows live mail, why not open them on my computer as the file extension is wlmail.fol?

  wlmail.fol is a tiny text giving the name of the folder. The exported messages will have filenames like 00D13E83 - 000025DF.eml. If you don't see all of the files like this, your export probably did not work properly.

  For a successful export, follow these directions:

  1. Set Windows Live Mail to work offline before starting.
  2. Create a temporary folder on your desktop * to contain the exported messages.
  3. In the Export Wizard, select the temporary folder, and then select all the folders.* *
  4. When it is complete, check that the number of files in each folder to the temporary folder is one more than the number of messages in the corresponding folder of WLMail.
  5. Copy the temporary file to its final destination.
     If you use a reader not NTFS to do this, you will see a warning that certain file properties will not be copied files. This can be ignored.

  * Windows Live Mail do not work with files that are not on a local drive, as opposed to an external or network drive. This is avoided by using the office as a temporary folder location. 
  * If you want to export the files sampled only, select each of them containing messages. Subfolders are not automatically selected by default.

• I just had a call from someone who claims to be from Windows support team

  original title: what are they scam?

  I just had a call from someone who claims to be from the Windows support team, and that they had been informed that my computer needed updates as she revolved slowly etc.. ??  Last week I got the same call and because I saw just the phone on that day and the internet was not up and running I couldn't online for him so he insisted on the appellant the same time, the next week, he has just.  All week I think about it and you're wondering where he got my number and the knowledge of my computer running slowly.  When asked this afternoon he said sorry to repeat this question and when I did he just said OK mam and hung up?  Are these dills all this?  Is it a scam? Thanks, Rebecca.

  Hello

  It's a SCAM

  they want or money on your part for programs without value or make an identity theft on you to get even more money and get your internet banking passwords and credit card by obtaining information allows you to download the software to 'fix' or 'test' for your computer or install via remote access

  read this:

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  Microsoft has none of the unsolicited telephone calls to help you fix your computer

  In this type of scam cybercriminals are calling you and claim to be of Support technique Microsoft. They offer help with your computer problems. Once scammers have earned your trust, they try to steal and damage your computer with malicious software, including viruses and spyware.

  Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers. Better avoid fooling themselves rather than try to repair the damage afterwards.

  Treat all unsolicited sceptically telephone calls. Don't provide personal information.

  If you receive an unsolicited call from someone who claims to be from Technical Support Microsoft, hang up. We do not have such calls.

  If you think you might be a victim of fraud, you can report it. For more information, see: what to do if you think you have been scammed.

• I received a call today from someone who claims to be from windows

  Hello

  my antivirus expired a few days ago and since my pc has been slow and does not start on a number of occasions so update internet security was already a priority, but today I got a call to the United Kingdom from a woman who sounded Asian. My phone reception was poor and I could barely hear what she was saying half the time, but she said he was calling from windows and said that my PC is downloading from several viruses that have access to my personal data and sending it. She told me to turn on my pc so that she could show me where to lay the problem and how to solve it, she said also that I had been sent a message windows or a warning. I told her 3 or 4 times that I had not had my laptop available, claiming that it was in my car of partners before the message finally seemed to sink, she asked what would be the right time to call me back and I said after 18:00 Fortunately, I am familiar with remote access facilities and became suspicious immediately when told she was calling from windows and therefore , I'm not going to follow other instructions later today it must call back - surprisingly seems to have no message or alerts Windows as she claimed - I just hope that others are on their guard against scams like this.
  Thank you
  Kay

  Fake phone calls to technical support

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

• I keep getting phone calls from a man who calls himself from Windows saying: I have a virus and to pay to get rid of him!

  • This man said that it comes from windows and I have a virus and you have to pay to remove! I know it's a lie and paid no attention, but I expect some vulnerable people might do! How can I report to microsoft? Has anyone actually paid these merchant scam?
  Thank you for getting back on this type of scam.
  Yes, some vulnerable people indeed caught up.

  Microsoft has none of the unsolicited telephone calls to help you fix your computer

  In this type of scam cybercriminals are calling you and claim to be of Support technique Microsoft. They offer help with your computer problems. Once scammers have earned your trust, they try to steal and damage your computer with malicious software, including viruses and spyware.

  Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers. It is better to avoid being scammed rather than try to repair the damage afterwards.

  Treat all unsolicited sceptically telephone calls. Don't provide personal information.

  If you receive an unsolicited call from someone who claims to be from Technical Support Microsoft, hang up. We do not have such calls.

  If you think you might be a victim of fraud, you can report it.

  For more information, see: what to do if you think you have been scammed...

  Read more: avoid scams that use the Microsoft name fraudulently

• I just got a phone call from a guy who said he was a member of the tech teaml windows

  I just got a phone call from a guy who told me he was technical team of windows and someone had attempted to enter into my calculation, I told her that I don't have a computer, then he asked if I had a laptop that I don't have so I told him that. I asked how he had got hold of my phone number and he said they had the info. I wanted to take this more then I asked what was wrong and he said that if I turned on my computer that he would go through it with me. I didn't believe him, but what to do? Needless to say that I hung up on him, but as I am not very computer savvy so I'm a little worried. Can anyone help please. Thank you

  It is a SCAM, you did the right thing hang up on him. He just wanted your information so he could use it for illegal purposes.

• When I'm on Facebook and playing Fish World, send gifts no longer works, the drop-down list does not open enough to see the button 'send '. This works in other games, but not in the world of fish, and I contacted global fish who said it was a browser issu

  starting yesterday I can't decline to the bottom of the box open to send gifts to my friends. Fish world told me a few weeks ago, it was because of some updates on Facebook, but now that has been set and I can't get the inFB game to work. It works with other browsers - Chrome and IE9. Is there something I have to do on my end to fix this? Other facebook games works perfectly with drop-down boxes, it is only in fish world.

  problem solved

• I got a phone call from a guy who said he was with Microsoft and that someone had linked in my computer. Is it a scam?

  I got a phone call from one of the related foreign accent that he was with Microsoft Security and that my computer has been used or something to that effect.

  I could hardly understand him.  Is this another scam floating around?   What should I do to report this?

  Thank you

  Short answer: Yes. It is a scam. Not much interest to report, as MS are well aware of this problem, but there is little they can do about it since then (I guess) most of the calls are created outside the United States