I have 2 subscriptions to run photoshop on mac as pc cc?
do I need 2 subscriptions to cc to run photoshop on mac and pc?
# You can activate on a Mac and a PC for your own use. That's two seats, any platform by license.
Tags: Photoshop
Similar Questions
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Fire destroyed the computer, software, documents. Adobe can have my subscription for 3 Photoshop CS4 documents?
Adobe will honor my membership by downloading CS4 and activating the latter?
You need to contact Adobe directly for this kind of request, but I don't hold much hope. They no longer support the older products and are more likely to get that back here as soon as you mention nothing other than to request a reset of your activation. If they send you back here, I recommend trying to find a member of staff and private messaging to see if they'll lend a hand.
To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Serial number and activation support (non - CC) chat
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I have a subscription to CC Photoshop and Lightroom. I bought a new Apple MacBook Pro last week. I had Adobe shadow my computer to download both programs on my computer. Downloads succeeded, but now my problem is that nothing has been transferred? I have photos and user presets on my old computer in lightroom, but nothing transferred. Also, it is show on this computer I have 5 Lightroom, but team support pulled up to my account today and downloaded lightroom cc if it still means something. I am a new photographer and green not computer savvy. I am totally confused with no further assistance from Adobe.
It's pretty normal. All your images are always on your old computer and you transfer those to your new computer. Just transfer them as well as your catalog file and opens in Lightroom on the new computer. For presets, you need to transfer files, preferences and presets that are hidden in folders hidden on the Mac. Therefore, with the Mac, when I update the machines, I'm usually just restore from a backup on the new computer (very easy with Time Machine backups) or directly from the old machine (a little harder). This will give all files and settings and the software installed on the old machine immediately and you can just continue. Is not something that Adobe can really help you with either said by the way, but you might have someone from the Apple Store help you with that, if you are not comfortable with moving files to a new computer.
Cc of Lightroom is simply a version update of Lightroom 5. CC requires a monthly subscription that pay you apparently. You did not use the software you pay for if you use 5 Lightroom on the old machine.
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I have a subscription unique app (photoshop) of CC. I downloaded to a single computer. I have download problems
Have you installed the Adobe Creative Cloud Desktop from here: creative cloud desktop application
and then use the desktop creative cloud app to install applications?
Using creative cloud | Download, install, update or uninstall applications
You can access the desktop creative cloud application by clicking on the icon creative cloud, located in the bar of tasks (Windows) or Apple menu bar (Mac OS) and install applications from there.
Alternatively, you can install from here if you have any questions:
Direct download links of Adobe CC 2015 : designer Cloud 2015 release
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I have a subscription for photography (photoshop/lightroom) after a few days of testing, but the window of my creative cloud always tells me that I have 25 days to test and he should buy photoshop. What does that mean?
Hi Kai,
Please check the help below document:
Applications creative Cloud back in test mode after an update until 2015 for CC
However, the Adobe ID on the forums has no active members under him. Please confirm the other Adobe Id under which the subscription can be.
Kind regards
Sheena
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Hi, I paid my membership this morning but when I want to run photoshop it says I have to pay again?
Hello
First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.
https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
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I have a subscription on Adobe cc and I instaal it on a second pc. OK, Lightroom, but failure 47 on Photoshop. I also got the message that I downloaded a trial version, but as I said I am already a customer. What should do?
Han,.
You should be able to install CC on a second computer, licensing rules allow to install on two computers.
Please first try to log out and return to: https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
If you open an application that is part of your creative cloud membership and you see a message indicating that you are running a trial, see this link:
Creative Cloud applications unexpectedly back in the test mode. CS6, CCM
Guinot
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I have Adobe Photoshop elements 10 Costco edition in DISC format. We have Macs. However we have updated all the new Macs and do not have DVD drives in them. I still have the old top Mac desktop that can run Photoshop, but I wan to install it also on my laptop. I have serial numbers. Where are the instructions to do this? Thank you.
Download & install instructions https://forums.adobe.com/thread/2003339 can help
-includes a way to go to a page to download the Adobe programs if you do not have a disk or drive
-Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
-Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
-you will need to enter your original serial number during the installation for non-Cloud programs
- or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216
Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq
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I have a subscription of CC photo by using photoshop and lightroom. I own Acrobat Pro XI. My desktop creative cloud app keeps saying to update Acrobat DC? I am not a subscriber to the DC?
Hi ChiefLar ,
I would like to inform you that you're not subscribe to the Acrobat DC as is the latest version of the Acrobat program & as you XI Acrobat Pro & Cloud membership for photoshop & lightroom, you keep getting the message to upgrade to Acrobat Pro DC (latest version). If you have Acrobat Pro XI subscription, then you can also install the latest version that is Acrobat Pro DC.
If you XI Acrobat pro as serialized product then you must buy Acrobat Pro DC as improved version.
Kind regards
Christian
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I have a purchased copy of PhotoShop Elements 9. When I run it now I get an error message - error: 213:19. What does that mean? How to use the software I paid? Thanks a lot for your help!
See here:
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I am under creative cloud behind a Proxy Cisco & Webfilter. I welcomed all Web sites through the webfilter with no scanning. It just keeps telling me that Photoshop is in trial mode, so I deleted the licenses of caching. And now I can sign in. It takes about 4-5 minutes to explode, then I said at trial, then I click on "software license", and he think for another 5 minutes and then told me that I don't have a subscription. If I login to my account administrators on this computer, it is enabled. My normal user is admin Local. I'm guessing that something is blocking the connection somewhere along the way. I've done all the troubleshooting on the help of activation site. I can do all the tests correctly.
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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I did an update and now CC is prompting me to sigh once again to the top... I already have a subscription, but he wants me to pay again to open Photoshop
Back to the https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html of the trial
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I have a plan with adobe photoshop and lightroom. The lightroom works fine, but I can't get the photoshop to run. I have to go back to an old copy of photoshop to do the work. All thoughts
Thank you for your help. I just downloaded the Photoshop CC2015 for the 7th time and it now seems to work fine. Sorry to have bothered you... It is good to know that there are people like you who will help if necessary.
Thanks again.
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I have a G5 PowerPC running (non-Intel) 10.5.8 I tried to load my PS7, but it does not work on this system. What is the oldest Photoshop I can install?
Hi Jeff, please see the Photoshop here system requirements: https://helpx.adobe.com/photoshop/system-requirements.html#main_Older_Versions
Looks like CS3 can operate.
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Hi, I have a subscription to Creative Cloud for Photoshop and Lightroom, and I paid through pay Pall. The payment went well. But when I opened creative Claud, I read that photoshop and lightromm will be a version of Prov. again for three weeks. My subscription is active, but applications are being tested.
Who can help me?
Thank you
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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