I have bought/downloaded CS6 for a mac, but says email serial number is to win. Serial number does not work. What can I do?

Why is what I was sent a serial number for a version of Win? How can I fix?

Emmy,

The right place for assistance must be here (probably the second),

Serial number and activation support (non - CC, chat open between 05:00 and 19: 00 PST/PDT weekdays)

http://helpx.Adobe.com/x-productkb/global/Service1.html

Get help with orders, refunds and exchanges (non - CC, chat open between 05:00 and 19: 00 PST/PDT weekdays)

http://helpx.Adobe.com/x-productkb/global/service-b.html

Adobe ID and registration support (non - CC, chat open between 05:00 and 19: 00 PST/PDT weekdays)

http://helpx.Adobe.com/x-productkb/global/service-C1.html

or through the hotline,

http://helpx.Adobe.com/Adobe-Connect/Adobe-Connect-phone-numbers.html

Tags: Illustrator

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