I'm trying to get help with corrupted files or missing. I can't use my recovery Cd, because the file is missing in order to make it work properly.

I tried to use the restore cd that came with my pc it want to work because it lacks the file I need to perform a recovery and try to fix it. Some of my updates are not installed.

Hello

1. have you received an error when update failed?
2. that you get an error message saying that some files are missing or corrupt?

You can check for errors in the Windows Update history.
To check the update history:
a. Click Start, click Control Panel.
b. now click on Windows updates.
c. click view update history.

Refer to this link for help:
http://Windows.Microsoft.com/en-us/Windows7/see-which-Windows-updates-are-installed

Try to analysis of SFC (System File Checker) running on your computer.

Scan SFC will Windows replace corrupted or missing system files on your computer.
Scan sfc enforcement procedure:
a. Click Start, click principally made programs, accessories, right-click on command prompt and select run as administrator.
b. click on continue or provide administrator credentials if prompted.
c. in the type in the following command prompt window and press ENTER:
sfc/scannow

Refer to this article for more information:
http://support.Microsoft.com/kb/929833

Let me know the exact error messages and also a brief description of your problem so that we can advance troubleshooting.

Kind regards
Afzal Taher-Microsoft Support.
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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