I re installed Illustrator on a new machine and the serial number is described as 'wrong'... what to do, it is still appearing on my account
Hello, I re installed Illustrator CS5 on my new MacBook Air, and when I enter the serial number that is adobe on my account, one is described as "invalid"?
Error "serial number is not valid for this product". Creative Suite
http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-valid-product.html
Tags: Adobe
Similar Questions
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Motherboard model H535 failure - the type of machine and the serial number invalid after replacement
Does anyone know how to set the new Type of Machine and the serial number after a motherboard for a replacement model H535?
The motherboard has recently failed on my model H535 (7 months after the expiration of the warranty - thanks, Lenovo). No local garage would agree to replace due to its nature of owners (thanks, Lenovo). I spent about four hours on the phone being bounced into back-and-forth between the many support staff (usually combined) Lenovo in sales, technical support, support of parts of IBM and various other departments (thanks, Lenovo), which one has suggested that I might have to try to find a motherboard on Ebay or Amazon for my computer in less-than-2-year-old. However, I finally get to someone at Lenovo, which has been able to sell a motherboard - for 2/3 of the cost of the original computer.
Now, I installed the motherboard, and it works. However, during each boot, I get a POST with two beeps error which reads as follows:
00CE error: Machine Type and serial number is INVALID
Start of manufacturing sequence is taken if no selection is made
I presume that the BIOS on the new motherboard must be programmed with the right Type of Machine and the serial number of my computer. I've read various things on the Internet about what to do, as updating the BIOS (I can not even find a BIOS under "downloads" of support for the H535 - thanks, Lenovo model), using WinPhlash (I apparently need one kind of BIOS ROM file to make it work, I don't have), getting a Lenovo hardware maintenance disk for my model (which apparently isn't available for other special people only me - thanks Lenovo), etc.
The waiting time for Lenovo support are ridiculously long, and almost every customer support person is ridiculously uninformed on the difference between one of their computer models, and even less their motherboards (thanks, Lenovo). I am amazed and extremely frustrated. It shouldn't be rocket science.
On a side note, I initially bought the computer from Staples with a credit card with extended warranty protection, which means I can get a refund for repair. Although the motherboard came with a packing list, no Bill has been provided by Lenovo, and I couldn't make them send one - or maybe even with success to explain what a Bill is (thanks, Lenovo).
Well, Lenovo support was useless, and any alleged authorized suppliers were in fact still suppliers or could help with my problem. But I was finally able to fix it myself. Once I found the right piece of software, it has been fixed in less than a minute.
My BIOS is by American Megatrends, and I discovered that they have a set of utilities that includes a called AMIDEDOS. It is intended for manufacturers to be able to change the strings of text stored in the BIOS for things like the manufacturer, product name, Version, number series, UUID, SKU number, family, etc., that is what I had to do. It is not intended for use by consumers, but it's there.
When I ran the "DMIEdit.exe" program AMIDEDOS (clicked and ran as administrator from 10 Windows) and click on "System information" from the list, I saw "Product Name | STRING | Invalid' and ' serial number | STRING | NOT VALID ". The other fields appeared to have valid entries. I double-clicked on the fields valid and changed their "H535 model" and the serial number of my computer, respectively and then clicked on "Update all" at the top.
Much to my surprise, he reported that he had successfully registered the new information. And, perhaps even more surprising is the fact that, when I rebooted, the double beep and the warning about the type of computer not valid and serial number have disappeared. In addition, the BIOS showed I had entered the new values, and the 'Manufacturing Boot Sequence' option (I understand can be much slower than a normal boot) had disappeared.
Again, I'm a little surprised simple it was actually solve the problem once I got the correct software, or Lenovo part nor American Megatrends apparently offers to the owners, and it took hours and hours of research and research to understand. Use this information at your own risk, however, as playing with BIOS apparently can lead to problems not easily solved. That said, the modification of these text strings seems relatively safe.
I will mention that I also ended up changing the method of "LEGACY" to "UEFI" boot in the BIOS after noticing that the selection.
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I try to get lightroom on my new mac and the serial number does not work
I have lightroom 5 on my computer mac laptop. In lightroom I had last year. I am now looking to get on my new iMac and he always tells me that I am using the serial number is incorrect. How can I get lightroom on my new iMac?
For more information on the location or the registration of serial numbers please see these links for assistance:
Quickly find your serial number
Please check that you enter the correct number. Special attention to 0 vs O and 1 l vs.
If you get any type of error, please let us know.
You can also check these links:
Error failed to validate the serial number | CS6
Error "serial number is not valid for this product". Creative Suite
https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html
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Download new mac and the serial number does not work.
Is switched from Windows to mac and trying to download previously purchased Lightroom and it won't take serial number.
If it's 6 of Lightroom, which is very likely. Older versions of Lightroom came with a license that could be used for different operating systems, but the current version does not work.
You should still be able to Exchange languages/platforms for a newer version product if you follow the instructions on the following link:
l http://helpx.adobe.com/x-productkb/Policy-Pricing/Order-Product-Platform-Language-swap.htm
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I have photoshop CS5 extended on my Mac at home. I also had it on my computer mac laptop. I disabled it from my old laptop and tried to install it on my new laptop and the serial number would not work. Any thoughts?
David o "bryan do you migrate/transfer of files/folders/applications for the new laptop Mac? You can check that your serial number is valid by checking your account on http://www.adobe.com/. You can find more information on how to locate your serial number to find your serial number fast - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
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I got a new macbook pro and I want to spend my Adobe Creative Suite: Production Premium programs on it. I have no more the installation disc. I have my product code and the serial number for the facilities so. How can I do?
Download and Installation Help-
https://helpx.Adobe.com/download-install.html
CS3 - http://helpx.adobe.com/creative-suite/kb/cs3-product-downloads.html
CS4 - http://helpx.adobe.com/creative-suite/kb/cs4-product-downloads.html
CS5 - http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html
CS5.5 - http://helpx.adobe.com/creative-suite/kb/cs5-5-product-downloads.html
CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
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Download illustrator cs6 when I already have the serial number
Hi, I have a serial number for Adobe cs6 and I already installed photoshop cs6 on my macbook months ago. I want to install the rest of software like Illustrator and InDesign, but I can't find a way to install a trial version to be able to enter my serial number. Where can I download the software and install it knowing that I already have the serial number so I don't want to equip. Thank you.
http://helpx.Adobe.com/x-productkb/policy-pricing/CS6-product-downloads.html
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I need to install Adobe acrobat 8.1 standard on another computer that my old crashed and is no longer useabel. I have the disc and the serial number, but it will not activate. ?
Hello
If you are using windows, you might see the following link for download Acrobat 8 and then see if you are able to activate it.
Download Adobe Acrobat products. 9, 8
Concerning
Sukrit diallo
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I have ownd Adobe Acrobat 8 Standard (serial number < removed >). I bought new about 3 years ago and have my original CD, box and the serial number. I had to reformat my hard drive and reinstall windows 7 original. Everything is OK. Now I'm trying to reinstall my Acrobat 8 legally bought and paid for, but he says that it cannot connect to Adobe to confirm my serial number and gave me only 30 days use because it is not registered.
Help, please
Post edited by: Bil Colthurst
Serial number and activation support (non - CC) https://forums.adobe.com/thread/2041990 to adjust the number of activations
If the cat person sends you back to this open forum, you are out of luck... only Adobe can help, nobody here can access the activation server
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I disabled Adobe on my old computer so that I could download in my new. I have the disc and the serial number, but then a window came during deactivation to change my proxy settings, which I do not know how. However, the version on was on my old computer is deleted but I can't load to my other because it gives me a message that I have exceeded my limit. My limit is 3 computers and now I have 2 and want to download to my new. HELP I can send you the serial number
You are allowed to have two active facilities. You need to contact Adobe support via chat and ask them to reset your activations.
Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...
Serial number and activation support (non - CC) chat
http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC ) -
I bought the "composition of single-app creative cloud for Illustrator (a year)", but never received the serial number. Where can I find it?
Help!
Vivif8072 please see in Sign, activation or connection errors. CS5.5 and later for more information on how to solve the connection error preventing allowing him membership.
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I have a copy of Creative Suite Premium CS6 I have loaded from your web site down.
The serial number on my disk < removed serial number > and the serial number in the game of my account. However when I try to install, it is said that the number of erial is not valid.
Please help me to install this drive or allow me to download another copy.
I have used this program for several years but had lost and major computer crash the installed copy.
Leroy Noyes
Error "serial number is not valid for this product". Creative Suite
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I just bought Adobe Photoshop elements 13 for a Mac and try to install. I'm about to enter the serial number, but it will not letters. What I do and where do I go for help?
Nitan15479421 serial number cannot contain letters. It is likely that you have received a redemption code. Please see Rédemption Code help for more information on how to use your redemption code.
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Have disabled my CS6 design and web premium on old mac but when I try to activate it on the new mac States the serial number is wrong... any ideas? I have not deleted my old copy of my previous mac yet. How can I get the copy transferred to activate.
Thank you
Yes, you must uninstall and reinstall. Try to use the cleanup tool to uninstall it in order to ensure that the stage is set for a correct installation (I have not used it myself, so I can't say much on this subject).
Adobe Creative Suite cleanup tool
---------------------------------helps resolve installation for CS3 thru CS6 and creative cloud problems
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Why can't I install CS5 extended on new iMac with my serial number?
All I wanted to do was take my CS5 extended serial number and install 5 PS on my new iMac (they have more disk drives). However, my serial number is 20 digits and it does not work? Sometimes shy of numbers. Can someone explain how this can be possible? I refuse to rent CS5 when I already have a lisc. Thank you.
You need get the serial number of your Adobe account on the corporate web site, once there go in 'my products '. You can get the number from there.
Adobe applications show that you truncated intentionally serial numbers, with only 20 numbers that you have seen. The full number is 24-digit long. That's done on purpose, not to encourage software piracy.
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