I try to get lightroom on my new mac and the serial number does not work

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• Download new mac and the serial number does not work.

  Is switched from Windows to mac and trying to download previously purchased Lightroom and it won't take serial number.

  If it's 6 of Lightroom, which is very likely.  Older versions of Lightroom came with a license that could be used for different operating systems, but the current version does not work.

  You should still be able to Exchange languages/platforms for a newer version product if you follow the instructions on the following link:

  l http://helpx.adobe.com/x-productkb/Policy-Pricing/Order-Product-Platform-Language-swap.htm

• I have cs5 on my home mac. I had it on my old mac laptop. I disabled it is then rendered to reinstall on my new laptop and my serial number does not work. Any help?

  I have photoshop CS5 extended on my Mac at home. I also had it on my computer mac laptop. I disabled it from my old laptop and tried to install it on my new laptop and the serial number would not work. Any thoughts?

  David o "bryan do you migrate/transfer of files/folders/applications for the new laptop Mac?  You can check that your serial number is valid by checking your account on http://www.adobe.com/.  You can find more information on how to locate your serial number to find your serial number fast - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

• I bought Adobe creative suite 5 master collection a few years ago. I got a new mac and I tried to install Photoshop. The serial number does not work (this serial number is not valid for adobe photoshop cs6 extended).

  Hello

  I bought Adobe creative suite 5 master collection a few years ago. I got a new mac and I tried to install Photoshop cs6.

  The serial number on the box no longer works (this serial number is not valid for adobe photoshop cs6 extended).

  I have the serial number with me if you're Adobe and contact.

  Thank you

  Susan

  Hi again,

  • Looks like you have some issues causing third-party plugins installed here.
  • Holding the SHIFT key launch PS and click Yes at the prompt, see if that does the trick.
  • Check this thread for more details-
    • https://helpx.Adobe.com/Photoshop/KB/error-could-load-fastcore-multiprocessor.html

  Concerning

  Rohit

• Have disabled my CS6 design and web premium on old mac but when I try to activate it on the new mac States the serial number is wrong... any ideas?

  Have disabled my CS6 design and web premium on old mac but when I try to activate it on the new mac States the serial number is wrong... any ideas? I have not deleted my old copy of my previous mac yet. How can I get the copy transferred to activate.

  Thank you

  Yes, you must uninstall and reinstall.  Try to use the cleanup tool to uninstall it in order to ensure that the stage is set for a correct installation (I have not used it myself, so I can't say much on this subject).

  Adobe Creative Suite cleanup tool
  ---------------------------------

  helps resolve installation for CS3 thru CS6 and creative cloud problems

  http://www.Adobe.com/support/contact/cscleanertool.html

• No matter what I try to play, I get this message, "Windows Media Player has encountered a problem while playing the file." And the media player does not work

  Windows Media Player

  No matter what I try to play, I get this message, "Windows Media Player has encountered a problem while playing the file."  And the media player does not work

  Reset the WMP.

  Step by step instructions are given here: -.

  http://www.mydigitallife.info/how-to-uninstall-and-re-install-Windows-Media-Player-12-WMP12-in-Windows-7/

• Win version first elements 14 rather than Mac version you downloaded. Serial number does not work. How to get the right serial number

  Win version first elements 14 rather than Mac version you downloaded. Serial number does not work. How to get the right serial number?

  It is unclear what problem you are facing... the wrong version or the wrong serial number.  The serial number is likely for the other version.  You don't want the serial number of Windows or the Mac version?

  One of the following conditions may be useful...

  You can exchange languages/platforms for a newer version product if you follow the instructions on the following link:

  l http://helpx.adobe.com/x-productkb/Policy-Pricing/Order-Product-Platform-Language-swap.htm

  To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Serial number and activation support (non - CC) chat
  https://helpx.Adobe.com/contact.html?step=PHSP-PHXS_downloading-installing-setting-up_lice nsing-activation_stillNeedHelp

• Serial number does not work after the transfer of OSX and apps for the new Macbook Pro

  My serial number does not work after the transfer of applications and OS X for my new Mac.  Although the Adobe specifications say it is compatible with the older OS X, it does not seem to have no compatibility issues because

  -My old Macbook Pro has Yosemite and was fully running CS5 Web premium without a problem.

  -My new computer has the same * exact * OS X transferred in which the suite was fully functional with the trial.

  A support of top-level, software engineer, or someone who takes care of the soap operas could

  -Please provide a number of test series to test with?

  - And/or activate my series?

  - Or show how to disable the publication series on the old disk hard if I can't use the old computer?  So that I can use with the new computer?

  I chatted with technical support that keeps saying that it's a compatibility problem, to install with old OS X or buy a newer version. But I know that CS5 works with Yosemite (as I use it myself), and the only question I had is that serial # says invalid, which is separate from the functionality of the program.

  I'd rather not spend hundreds more to get a new suite, when I spent a lot for CS5 already and know is fully functional on Yosemite.  I have also not return to an older operating system and break things.

  Moreover, I used to be a general technical Support and I am a coder of web applications, so I understand that this isn't just some sort of "reboot" of the question

  No info to solve this, or a means to achieve at the highest level Tech support, would be greatly appreciated!

  Thank you!

  Transferred apps will certainly question of activation, because licenses files creation is completely dependent on machine, it willl created according to the particular Machine ID, if you transfer the application from one computer to another, there is incompatibility.

  Therefore, it is very necessary that you are using the original installation media.

  Download the CS5 products

  If you do not agree with the process of removing and reinstalling, try wiping the contents of SLCache and rename the SLStore folder.

  
  

  WARNING: Do not forget once erase you the contents of this folder, all Adobe applications will ask the new license or re-enter the serial number.

  Location: /Library/Application Support / Adobe.

  It is strictly recommended to install Adobe applications using the original installation media.

• Since the new update Illustrator does not recognize the graphics card to my SURFACE PRO 2 and the digitizer stylus does not work properly.

  Since the new update Illustrator does not recognize the graphics card to my SURFACE PRO 2 and the digitizer stylus does not work properly.

  Any ideas out there?
  I know the pro 2 surface is not the real model, but at least it should work fine.

  arwinq,

  You can see the system requirements, including the maps here.

  https://helpx.Adobe.com/Illustrator/system-requirements.html

  but I fear that you may be taken in this GPU issue described by butz in post #13 here:

  https://forums.Adobe.com/message/7773402#7773402

  You can try to switch between GPU and CPU by pressing Ctrl / Cmd + E, or you try disabling GPU performance by clicking on the icon of the rocket in the bar of the App, or on the top of the menu bar, deselect the box Performance GPU. You may also uncheck performance GPU in your preferences.

• I try to install the update of PS CS6 can read files camera raw Nikon D800.  The exe file fails and says trying to install the application manager.  I did it and the update still does not work.  Now what?

  I try to install the update of PS CS6 can read files camera raw Nikon D800.  The exe file fails and says trying to install the application manager.  I did it and the update still does not work.  Now what?

  update by downloading the files directly and then apply them: http://www.adobe.com/downloads/updates/

  If this fails, attach a screenshot of the error message if it is in English.  otherwise, quote it.

• I am trying to install CS5 on my new computer. My other was stolen. Serial number does not work.

  I am trying to install CS5 on my new computer. My other was stolen. Serial number does not work.

  If you can't find your serial number (http://helpx.adobe.com/x-productkb/global/find-serial-number.html), you must contact adobe support (http://www.adobe.com/support/chat/ivrchat.html).

  If you do not find your installation disc: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

• my photoshop elements serial number does not work on my new mac. I had windows before and it goes back to a mac but can not get my serial number to work

  my photoshop elements and Lightroom serial number will not work for my new mac. I have purchased this software via download on my windows laptop but returned this laptop because the quality was not great. I decided to buy a mac and now can't use my serial number to download the software.

  Download serial for PES are platform-specific, so you'll need to talk to adobe a crossgrade, assuming that you have more windows version.

• Serial number does not work on the lightroom that I try to install on my new computer - switch from an old COMP. thoughts?

  Hello

  I have a new mac and that you have downloaded lightroom - entered my serial number (lightroom on old mac) - and it is not accepted. Thoughts?

  here

  Adobe - Lightroom: For Macintosh: Adobe Photoshop Lightroom 5.7.1

• Old serial number does not work with new Lightroom

  I bought 4 Lr in October 2012. I recently bought a new computer and downloaded Lr5 but my serial number won't work now. I was told in a conversation, I have licensed cs4 and it won't work with Lr 5. What I have to buy another serial number or I can just pass?

  Serial numbers are specific to a version of Lightroom. A serial number Lightroom 4 does not work with Lightroom 5. Adobe sells no more than 5 of Lightroom. If this is the version that you think you want then it would be necessary for you to find a retailer like Amazon or B & H Photo, etc. You can buy an upgrade to Lightroom 6. But be aware that Lightroom 6 is 64-bit only. You mentioned that you were trying to upgrade to Lightroom 5. To accomplish what you expect? What are your expectations?

• I'm trying to re - install Adobe Acrobat 7.1.0 but exemplary of my old serial number does not work. Where can I get a new serial number?

  I bought a copy of Adobe Acrobat 7.1.0 in 2001, and it has been working well, but now I thought that I have to download a new copy. However, when I get to enter the serial number (of the original), it says it is invalid. How can I get a new serial number?

  OK, answered my own question: serial number is indicated below the link Adobe - CS2 downloads